RoadVitals

2022 Cadillac CT5

Recalls, owner-reported complaints, investigations and safety data

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
10
+2 complaints in 30 days
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
2
Latest Dec 8, 2022
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
0
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
0

Overview

Our database contains 10 NHTSA owner-reported complaints for the 2022 Cadillac CT5, most frequently naming the body & structure, airbags and electrical categories. 2 safety recalls have been issued covering this model year; and 711 manufacturer communications are on file.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

What owners report

Complaints grouped by the component NHTSA recorded

  • Body & structure325.0%
  • Airbags216.7%
  • Electrical216.7%
  • Driver assistance18.3%
  • Tires & wheels18.3%
  • Other / unspecified18.3%
  • Steering18.3%
  • Brakes18.3%

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Safety recalls

2 campaigns cover this model year

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov
22V903000

EXTERIOR LIGHTING:LIGHTING CONTROL MODULE:SOFTWARE

Dec 8, 2022
740,108 units potentially affected
The defect: General Motors, LLC (GM) is recalling certain 2020-2023 Cadillac CT4 and CT5; 2021-2023 Buick Envision; and 2022-2023 Cadillac Escalade and Escalade ESV, Chevrolet Silverado 1500, Suburban, Tahoe, GMC Sierra 1500, Yukon, and Yukon XL vehicles. The daytime running lights (DRLs) may not deactivate when the headlights are on. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 108, "Lamps, Reflective Devices, and Associated Equipment."
The risk: DRLs that do not deactivate as intended may result in a glare, reducing visibility, and increasing the risk of a crash.
The remedy: The body control module software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. Owner notification letters were mailed January 23, 2023. Owners may contact GMC customer service at 1-888-988-7267, Chevrolet customer service at 1-800-222-1020, or Cadillac customer service at 1-800-458-8006. GM's number for this recall is N222386380. This recall expands previous recall number 22V-827.
General Motors, LLCManufacturer number N222386380View on NHTSA.gov
21V611000

AIR BAGS; AIR BAGS:SIDE/WINDOW:CURTAIN

Aug 5, 2021
34,157 units potentially affected
The defect: General Motors, LLC. (GM) is recalling certain 2020-2022 Cadillac CT4 and CT5 vehicles. The roof rail side-curtain air bags may not have been installed correctly, which could result in an improper air bag deployment during a crash.
The risk: Air bags that do not deploy properly can increase the risk of injury in a crash.
The remedy: Dealers will inspect both left and right-side roof rail air bags and reinstall the air bags, as necessary, free of charge. Owner notification letters were mailed on August 30, 2021. Owners may contact Cadillac customer service at 1-800-458-8006. GM's number for this recall is N212342780.
General Motors, LLCManufacturer number N212342780View on NHTSA.gov

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

View all 10
Body & structureElectrical
Filed Jul 22, 2026

Outside door handle/pads stopped working. Car has 30K miles and 2 door handles stopped working and others are starting to be intermittent. Understanding is the pad and electronic switch gets gunked out and wouldn’t make connection. Only way you can open the door is via inside door latch. Seems like a really bad situation if you get into an accident and can’t open thru door from the outside due to a faulty door handle.

NHTSA ID
11752089
Incident
Feb 3, 2026
Electrical
Filed Jul 19, 2026

The driver door will not open from the outside. My car only has 38k miles on it. All doors will open other than the driver door. This is a safety feature that needs to be recalled and fixed. The dealership even told me this happens often. I have to climb through my passenger door to get in the driver seat. I am a single woman and do not feel safe unless I’m in a busy parking lot bc I could easily get mugged while not being able to safely enter my vehicle fast enough.

NHTSA ID
11751375
Incident
Jun 1, 2026
Body & structure
Filed May 27, 2026

My driver side door is unable to open due to the pressure pad. This is a known problem to Cadillac. I have already had to have 2 door handles replaced on the passenger side. It is unsafe to not be able to enter the driver seat of your vehicle in an emergency.

NHTSA ID
11740325
Incident
May 25, 2026
Body & structure
Filed Jan 17, 2026

Front driver side door unable to open from the outside. Faulty door handle pad. Initially randomly wouldn’t work, would have to press the pressure pad multiple times or press on specific part of the pad. Eventually, stopped working all together. It’s a safety issue if unable to open the door during an emergency. Pretty common issue on Cadillac CT5s regardless of trim. Affects all 4 doors, just happen to be the driver side is the most used.

NHTSA ID
11711602
Incident
Jul 15, 2025
Driver assistanceOther / unspecified
Filed Mar 18, 2025

The front wheels are locking up sometimes when either hitting a bump in the road or just out of the blue while driving. The auto braking will engage quickly and then shut off.

NHTSA ID
11648919
Incident
Mar 1, 2025
Tires & wheels
Filed Mar 12, 2024

See attached document for complaint

NHTSA ID
11576798
Incident
Jan 26, 2024
Steering
Filed Jan 30, 2023

2022 CADILLAC CT5. CONSUMER WRITES IN REGARD TO SHORTAGE OF COMPUTER CHIPS FOR VEHICLES HEATED STEERING WHEEL.

NHTSA ID
11504437
Incident
Jan 30, 2023
Airbags
Filed Sep 30, 2022

The contact owns a 2022 Cadillac CT5. The contact stated that while driving at an undisclosed speed, the Service Restraint System message was displayed. The vehicle was taken to the dealer where it was diagnosed that the driver's side air bag sensor needed to be replaced; however, the replacement part was on backorder. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 3,500.

NHTSA ID
11487338
Incident
May 1, 2022
Mileage
3,500 mi

Manufacturer communications

A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.

PIT5099J

PI to help diagnose A/C concern

PIT5966F

This Preliminary information communicates an issue with an OTA pending message still displayed after an OTA event and how to reset/clear the message.

PIT6513

This PI states that if SDGM DTC U3000 Sym 49 is set and no other SDGM DTCs are present, clear DTCs and reset the SDGM. Advises of how to contact PQC to authorize SDGM replacement.

PIC6551B

This Preliminary information communicates to dealer to perform a MEC reset for wireless projection issues

PIC6423A

Pi created to provide GM dealers with information on gathering information for projection issue

PIT6511

This Preliminary information communicates an issue with a replace or low FOB battery message

Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.

Compare model years

Complaint and recall counts across every year of this model

Cadillac CT5 by model year
YearComplaintsRecallsInvestigationsIssue Index
2026410—
2025700—
2024200—
2023111055.6
2022Viewing102048.0
2021214169.4
2020384165.6

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.