2022 Mercedes-Benz EQB 300 4MATIC

The contact owns a 2022 Mercedes-Benz EQB 300 4Matic. The contact received notification of NHTSA Campaign Number: 26V073000 (Electrical System); however, the part to do the recall repair was not yet available. The contact stated that the EV battery warning light was constantly illuminated. The vehicle was taken to two dealers, including Napleton Autowerks of Indiana (1349 Indianapolis Blvd, Schererville, IN 46375), who confirmed that the parts were not yet available. The manufacturer was notified of the failure by phone and referred the contact to the dealer, who then referred the contact back to the manufacturer for assistance. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The failure mileage was approximately 38,000.

NHTSA ID

11768519

Incident

Oct 2, 2024

Mileage

38,000 mi

The contact owns a 2022 Mercedes-Benz EQB 300 4MATIC. The contact stated that while his son was driving 28 MPH and depressing the accelerator pedal and making a right turn, the battery message was displayed and the vehicle decelerated. The vehicle was pulled over to the right side of the road, and the contact selected the option on the radio, and the message disappeared immediately. The contact continued driving and then reversed, and the message was displayed again, and the brakes independently engaged. The contact associated the failure with NHTSA Campaign Number: 26V073000 (ELECTRICAL SYSTEM). The failure had occurred on several occasions. The approximate failure mileage was 19,489.

NHTSA ID

11766221

Incident

Jul 24, 2026

Mileage

19,489 mi

he vehicle intermittently fails to shift from Park (P) to Drive (D). Recently, the car was completely immobilized for over 6 hours because the gear would not engage, making it dangerous and unpredictable to drive. Additionally, the vehicle has experienced multiple charging failures where charging repeatedly cuts off unexpectedly. A formal diagnosis from Mercedes-Benz of Cary confirmed a front axle drive unit failure and high-voltage insulation faults, triggering codes U041A00 and P154800. Crucially, the certified technician noted a grinding noise coming from the axle drive module, which occurs specifically when slowing down. These symptoms perfectly mirror the known manufacturing defects outlined in NHTSA Recall 24V331 for the 2022 EQB front axle drivetrain failure. Despite clear connections to documented, catastrophic high-voltage safety hazards, Mercedes-Benz USA has denied warranty coverage and is demanding an outrageous repair cost of over $14,000 from the owner.

NHTSA ID

11764845

Incident

May 15, 2026

See Attached Letter For The Complaint

NHTSA ID

11758466

Incident

Jun 9, 2026

The contact owns a 2022 Mercedes-Benz EQB 300. The contact received notification of NHTSA Campaign Number 26V073000 (Electrical System); however, the part to do the recall repair was not yet available. The local dealer was contacted; however the vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.

NHTSA ID

11741759

Incident

Feb 6, 2026

This urgent safety issue with the high voltage battery on the 2022 Mercedes EQB has been known to Mercedes since at least July 2025. As of May 15, mercedes tells me I will have a repair scheduled by December 30, 2026. They offer no explanation for the delay. This is unreasonable and unacceptable. I am requesting that the NHSTA inform Mercedes that they must do better to eliminate this known fire hazard, and inform me of the penalties you can impose on Meercedes if they do not complete this recall in a timely fashion.

NHTSA ID

11738333

Incident

Jul 1, 2025

Mercedes-Benz is taking 6 to 8 months to replace the high-voltage battery due to the recall mentioned below. Even after an 8-month wait, no guaranteed ETA is provided to resolve the issue. Manufacturer Recall Number2026020004 NHTSA Recall Number26V073 Recall StatusRecall Incomplete, remedy not yet available Summary Mercedes-Benz AG ("MBAG"), the manufacturer of Mercedes-Benz vehicles, has determined that on certain Model Year ("MY") 2022-2024 EQB (243 platform) vehicles, a risk of fire of the high-voltage battery (EB330) cannot be ruled out. Due to the combination of certain production and use conditions, an internal short circuit of a battery cell in the high-voltage battery, might lead to a thermal event. Subsequently, an increased risk of a fire cannot be ruled out An authorized Mercedes-Benz dealer will replace the high voltage battery. Customers will be instructed to charge their vehicle's battery to a maximum of 80% state of charge until the remedy is performed.Out of an abundance of caution, customers are additionally advised to park their vehicles outside. Safety Risk Due to the combination of certain production and use conditions, an internal short circuit of a battery cell in the high-voltage battery, might lead to a thermal event. Subsequently, an increased risk of a fire cannot be ruled out Remedy An authorized Mercedes-Benz dealer will replace the high voltage battery. Customers will be instructed to charge their vehicle's battery to a maximum of 80% state of charge until the remedy is performed.Out of an abundance of caution, customers are additionally advised to park their vehicles outside.

NHTSA ID

11732935

Incident

Feb 6, 2026

The contact owns a 2022 Mercedes-Benz EQB 300 4Matic. The contact received notification of NHTSA Campaign Number: 26V073000 (ELECTRICAL SYSTEM); however, the part to do the recall repair was not yet available. The local dealer was contacted and confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact stated that the battery failed to charge properly. Additionally, while operating the vehicle, the message "High Voltage" was displayed. The vehicle was serviced under a previous recall for the failure. The failure mileage was 44,000

NHTSA ID

11730199

Incident

Nov 1, 2024

Mileage

44,000 mi

Complaint Slight creaking noises when steering. Cause Noises may come from one or more sleeves of the horn contact plate. Remedy Remove the horn contact plate and check the sleeves for noise; see attached video. If necessary, apply lubricant to the sleeves.

Complaint Repeat workshop visit for vehicle vibration while braking from 60MPH. NOTE: Although the symptom is similar to a tire or wheel vibration, it is usually readily noticeable that it is distinctly different if it happens at all times or only while braking. Cause Although the cause of the vibration is most likely due to excessive lateral runout on the rotor or hub/wheel bearing, the system as a whole needs to be checked for other possible contributors. 1. Prior collision damage. 2. Excessive vehicle sitting times without rotating components. 3. Wheel bearing/hub lateral runout. 4. Wheel mating interface has been overtightened (did not follow WIS torque procedures). 5. Mating interfaces have been excessively modified (painted, gouged, bent, etc...). Remedy Read through the entire attached worksheet prior to performing. After performing, please review the final page and perform work accordingly. NOTE: This document is not pre‑authorization or otherwise dealing with warranty. This is intended for diagnostic purposes only. If there are any questions on how to proceed OR The work sheet has been performed and the vehicle has returned with the same concern. Please perform the measurements as seen in the worksheet again and open a TIPS case to the Body, Chassis, and Entertainment team.

Complaint Radio station cover art does not refresh when switching stations. The UI continues to show the old station’s artwork instead of updating to the new one. Cause When a new station change request is triggered, a temporary glitch is causing the Head Unit application to fail to overwrite the previous request. This glitch is causing the cover art mismatch in the Radio application. Remedy Please do not replace any parts. Please update the Head unit software to E505.9

Complaint Clanking noise from the area of the speakers in the doors. Cause Under analysis. Remedy To narrow down the cause, first of all remove the door trim. • If the noise continues to occur even with the door trim removed, then continue the diagnosis working towards the speaker and if necessary, create a TIPS case with an informative video as an attachment. Note: Please refer to this document in the warranty claim and, once diagnosis is completed, select the damage code depending on the component part that is causing the issue. • If the noise stops when the door trim is removed, please proceed in accordance with LI72.10‑P‑067691. Information: In this case, do not use a damage code for the speakers in the warranty claim!

Complaint During part of the steering movement, it feels heavier or more difficult to steer in the same spot every time. OR Rattling, humming, dry sliding/gravel noise from the electric steering system when steering (see attachment). Complaint does not impact the ability to safely steer or control the vehicle. Cause Ball screw drive (KGT) of electric steering damaged by: 1. External force due to: ‑ Hitting the curb/posts with the front wheels. ‑ Driving over obstacles (e.g. pothole/ threshold/ speed bump/ gully) at an inappropriate speed. 2. Corrosion/ water ingress through a damaged boot (see attachment). ‑ Cracks (1) ‑ High pressure cleaner (2) ‑ Animal bite (3) See various examples listed in the attachments for examples of outside influence. Remedy Remove boot clamps closest to steering gear housing on both left and right (as seen in "Steering Rack Boot Clamp Location"). Pull back boot and inspect for rust, broken end stops, water, or any other anomalies. Replace electric steering. Note: Steering gears replaced due to outside influence or damage must not be claimed under warranty!

Complaint Tailgate opens unintentionally. Cause Accidental or unnoticed activation of the button to open the tailgate on the vehicle key. EXAMPLE: when stored in trouser pocket, handbag etc. Remedy As of the 6th generation, the vehicle key can be recoded so that the tailgate no longer opens as a result of a long press on the button, but by double‑clicking on the button instead. This reduces the likelihood of the button being activated accidentally or unintentionally. The recoding can be carried out as follows: 1. Add SA Code O19 into VeDoc (O for Oscar, not "zero") • an XSS ticket may be necessary to add the SA code 2. Perform SCN coding of EIS N73 control unit 3. Deactivate the vehicle key (a successful deactivation is indicated by the LED lighting up 2x briefly and then 1x for a long period). 4. Place the vehicle key in the storage compartment on the key symbol and turn on the ignition. IMPORTANT: all other vehicle keys must be outside the recognition range of the vehicle when doing this! Perform steps 3 and 4 successively for all vehicle keys. Notes: 6th, 7th and 8th generation keys can be deactivated as follows: Up to modification year 22/1 by double clicking the "Lock button" As of modification year 22/1, by press and holding the “Lock button", then double‑click the “Unlock button" at the same time. On model series 167, the storage compartment with the key symbol is located in the armrest. The SCN coding from the EZS is only transferred correctly to the vehicle key under the following conditions: Only one vehicle key is located in the vehicle, this key has been deactivated and it is positioned on the marking in the storage compartment for the data transfer. The costs for this adaptation are to be borne by the customer. For the newer BR 174, 178, 244, 248, 520, and 540, a software update must be initiated, as there is no way to perform SCN coding.