2022 Mercedes-Benz E 450

When turning the steering to maximum wheel camber, the wheel rims roll over the sidewall of the OEM low-profile Pirelli tires, damaging the tires and causing bubbling in the sidewall. This happens at a negligible speed, such as exiting a parking space. This vehicle is 3+ years old with 15k miles. Low-profile tires appear to be incompatible with the steering design.

NHTSA ID

11724597

Incident

Jan 28, 2026

Twice within a year a "48 voltage battery malfunction" warning appeared on my dashboard. Then a red warning light appears and I had about 30 seconds to find a safe place to pull over as loss of power causes deceleration of the vehicle . The cause, according to the diagnostic test performed by 2 different Mercedes dealerships, is that a software update is needed. A know of no situation where the machine crashes first then you're told to update its software. I am concerned that this will unexpectedly happen again and possibly on a road where pulling over to a shoulder may not be possible in the little time given before power failure.

NHTSA ID

11629635

Incident

Nov 30, 2024

An underbody splash shield (one of three, I believe), covering the transmission (the middle of the three) detached at highway speed and fell off the vehicle. This caused the leading edge of another shield to detach, which then, due to air flow, began dragging the highway. It was quite a noise; initially I thought it was a tire blow out. I quickly decelerated to try to move to an exit (it was urban highway with no shoulders), at lower speeds, the panel stopped dragging. There was no road debris involved in the event. The first panel simply detached (and was not recovered / recoverable due to the location) leading to the second. The initial mechanic replaced two bolts to secure the second panel. He said this is not uncommon on Mercedes Benz vehicles and seemingly knew exactly what was needed (I was expecting duct tape on a weekend morning). Later, after some discussion, the dealer (the car was under warranty; only 13,000 miles) replaced the missing panel as a "courtesy" but not under warranty (because they said I did not have the missing part).

NHTSA ID

11611928

Incident

Aug 16, 2024

there is a recall on my vehicle for over 4 months now. i keep going/contacting the local dealers about the issue and they keep telling me to come back in a month and every time they tell me there is no remedy yet and they dont know when exactly they will be able to fix it. and according to NHTSA this could increase the risk of crash or injury. please help me either get this fixed or make sure its safe for me to drive. thank you

NHTSA ID

11554671

Incident

Nov 11, 2023

The contact owns a 2022 Mercedes Benz E450. The contact received notification of NHTSA Campaign Number: 23V445000 (Fuel System, Gasoline) however, the part to do the recall repair was not yet available. The local dealer was made aware of the issue and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool showed no open recall.

NHTSA ID

11546319

Incident

Sep 25, 2023

The contact owns a 2022 Mercedes-Benz E450. The contact received notification of NHTSA Campaign Number: 23V445000 (Fuel System, Gasoline) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

NHTSA ID

11544097

Incident

Jun 26, 2023

The contact owns a 2020 Mercedes-Benz E450. The contact stated that on three occasions the driver's side front seat independently adjusted when the vehicle was started. On another occasion, the vehicle started by independently. Additionally, the head-up projected display moved up the windshield instead of remaining in place. The contact stated that the battery warning light was illuminated. The contact stated that on several occasions the vehicle stalled. The vehicle was able to be restarted intermittently. The vehicle was taken to a dealer where it was diagnosed and there was unknown software that needed to be updated. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 400.

NHTSA ID

11522705

Incident

May 18, 2023

Mileage

400 mi

I was driving the car on a road I drive daily with my son in a child seat in the back row. The car inexplicably slammed on the brakes at full force, stopping in time to avoid driving over the shadow of a tree. Approximately thirty minutes later, there was a loud popping / explosion sound from inside the engine compartment, the car lost all power, coasted along for approximately 100 feet, and then restarted while coasting. This is the second time in under a year that the car has experienced a major electrical system malfunction.

NHTSA ID

11487625

Incident

Sep 16, 2022

This NCU replaces the prior NCU issued on May 15, 2025, and contains additional MY 2023 and MY 2024 vehicles which are highlighted below. In our continuing efforts to ensure the proper performance of Mercedes-Benz products and to enhance the satisfaction of our customers, Mercedes-Benz USA, LLC (“MBUSA”) is extending the warranty coverage on the Diagnostic Module for Tank Leakage detection (DMTL) in certain Model Year (“MY”) vehicles listed below from the original New Vehicle Limited Warranty of 4 years/50,000 miles to 10 years/120,000 miles (vehicles certified as LEV II) and 15 years/150,000 miles (vehicles certified as LEV III), whichever occurs first, for the following condition: •Under certain circumstances, the DMTL may trigger erroneous Diagnostic Trouble Code (DTC) entries that may result in the illumination of the Check Engine Malfunction Indicator Lamp (‘MIL’).

Single throttle lift-off clunking noise from the side shaft when moving off (audible at the outboard end). The noise is heard once in each instance when changing direction of travel. Note: Sound file in attachment Cause If the complaint is eliminated by experimentally loosening the outboard collar nut (by 1 turn), the problem is due to cracking of the microweld between the wheel bearing inner race and the joint housing of the side shaft. Note: The collar nut must always be replaced after being loosened. See also LI33.20-P-078406 Remedy Coat contact surface of side shaft with wheel bearing with Molykote paint. To do this, proceed as follows: 1. Remove side shafts 2. Clean contact surface A (see image file in attachment "Outer joint housing before") before coating with Molykote, using "spirit" (free of dust and grease) 3. Coat contact surface A (see image file in attachment "Outer joint housing after") with Molykote and leave to dry for "one hour" in removed condition 4. Reinstall side shafts Note: Before using the antifriction coating (Molykote), stir it or shake it thoroughly for (at least 1 minute).

Complaint Creaking noise, in irregular sequence when driving slowly in combination with slight steering movements and/or Creaking/crackling noises from the area of the wheel bearing on the front axle when cornering/ maneuvering. Sound file attached for comparison. MUST match noise for proper diagnosis. NOTE: Steering functionality is not affected. Cause Contact area between wheel bearing and steering knuckle. See also: LI35.30-P-058566 (Throttle Lift-Off Noise - Rear) LI33.30-P-056665 (Throttle Lift-Off Noise - Front) LI40.10-P-059248 (Wheel cracking noise when cornering) Remedy 1. Perform Operation A and evaluate by testing vehicle. 2. If noise is still present after re-testing: • If 192/232 chassis, verify FIN is in the listed range below in "Operation B" and perform. • If not 192/232 chassis or vehicle is a 192/232 not in the listed FIN range, additional verifications of where the noise is coming from are needed. Use multiple channel NVH method to narrow down location. Verify the LI's listed above were completed or if there are other similar noises associated with the chassis (Example: 192/232 also has under panel noises and an associated LI). Operation A: 1. Clean contact surfaces of wheel bearing and steering knuckle with brake cleaner as seen in the attached pictures. NOTE: The front area of the wheel bearing and the seals must not come into contact with the cleaner, otherwise, the sealing rings will be damaged. 2. Clean threads of wheel bearing mounting. 3. Thinly coat contact surfaces of wheel bearing, steering knuckle, and axle mating face with Molykote (annular joint grease). See the attached steering knuckle and wheel hub pictures for reference. NOTE: Axle mating face greasing is also covered in LI35.30-P-058566 and LI33.30-P-056665. Operation B (Only applies to 192 and 232 in listed FIN range): Only affects vehicles up to FIN end number: • Model series 192: xxx xxx xx 002 876 • Model series 232: xxx xxx xx 022 312 1. Replace steering knuckle. 2. Wheel bearings do not need to be replaced.

Complaint Creaking noise, in irregular sequence when driving slowly in combination with slight steering movements and/or Creaking/crackling noises from the area of the wheel bearing on the front axle when cornering/ maneuvering. Sound file attached for comparison. MUST match noise for proper diagnosis. NOTE: Steering functionality is not affected. Cause Contact area between wheel bearing and steering knuckle. See also: LI35.30-P-058566 (Throttle Lift-Off Noise - Rear) LI33.30-P-056665 (Throttle Lift-Off Noise - Front) LI40.10-P-059248 (Wheel cracking noise when cornering) Remedy 1. Perform Operation A and evaluate by testing vehicle. 2. If noise is still present after re-testing: • If 192/232 chassis, verify FIN is in the listed range below in "Operation B" and perform. • If not 192/232 chassis or vehicle is a 192/232 not in the listed FIN range, additional verifications of where the noise is coming from are needed. Use multiple channel NVH method to narrow down location. Verify the LI's listed above were completed or if there are other similar noises associated with the chassis (Example: 192/232 also has under panel noises and an associated LI). Operation A: 1. Clean contact surfaces of wheel bearing and steering knuckle with brake cleaner (see areas marked blue in pictures "2.jpg" and "3.jpg"). NOTE: The front area of the wheel bearing and the seals must not come into contact with the cleaner, otherwise, the sealing rings will be damaged. 2. Clean threads of wheel bearing mounting. 3. Thinly coat contact surfaces of wheel bearing, steering knuckle, and axle mating face with Molykote (annular joint grease) (see areas marked blue in pictures "2.jpg" and "3.jpg"). NOTE: Axle mating face greasing is also covered in LI35.30-P-058566 and LI33.30-P-056665. Operation B (Only applies to 192 and 232 in listed FIN range): Only affects vehicles up to FIN end number: • Model series 192: xxx xxx xx 002 876 • Model series 232: xxx xxx xx 022 312 1. Replace steering knuckle. 2. Wheel bearings do not need to be replaced.

Dear Mercedes-Benz USA Dealers, The part numbers listed in the chart below should no longer be installed, and any existing stock must be returned to your facing PDC. The deadline for all dealer returns is no later than Thursday, July 9, 2026. After July 9th, returns of these parts will no longer be accepted. These parts should be returned via ZSR Special Return, using item category SCM Authorized Part Return. Please include a copy of this NCU as your authorization to return these parts. This procedure will not affect your return allowance. All returned parts will be replaced in accordance with the chart provided below.

Complaint Service code B1 displayed in the customer menu does not match the workshop code displayed in the workshop menu, e.g., 505 or 550A, which includes a service A. Cause The root cause is currently being investigated. Remedy To determine the cause, the instrument cluster control unit (N133/1) and powertrain control unit (N127) logs are required before confirming the service or correction using XENTRY Diagnosis. Please open a TIPS case to BCE inbox with the requested information in the attachments.