Reports submitted to NHTSA by owners and drivers, shown in full
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Our database holds 11 NHTSA owner-reported complaints for the 2022 Mercedes-Benz E 450. Each one is a report filed by an owner or driver and published by NHTSA without most of them being verified. A complaint is not a confirmed defect, not a recall and not a manufacturer bulletin. Narratives are shown exactly as filed.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Showing 1–11 of 11
When turning the steering to maximum wheel camber, the wheel rims roll over the sidewall of the OEM low-profile Pirelli tires, damaging the tires and causing bubbling in the sidewall. This happens at a negligible speed, such as exiting a parking space. This vehicle is 3+ years old with 15k miles. Low-profile tires appear to be incompatible with the steering design.
Twice within a year a "48 voltage battery malfunction" warning appeared on my dashboard. Then a red warning light appears and I had about 30 seconds to find a safe place to pull over as loss of power causes deceleration of the vehicle . The cause, according to the diagnostic test performed by 2 different Mercedes dealerships, is that a software update is needed. A know of no situation where the machine crashes first then you're told to update its software. I am concerned that this will unexpectedly happen again and possibly on a road where pulling over to a shoulder may not be possible in the little time given before power failure.
An underbody splash shield (one of three, I believe), covering the transmission (the middle of the three) detached at highway speed and fell off the vehicle. This caused the leading edge of another shield to detach, which then, due to air flow, began dragging the highway. It was quite a noise; initially I thought it was a tire blow out. I quickly decelerated to try to move to an exit (it was urban highway with no shoulders), at lower speeds, the panel stopped dragging. There was no road debris involved in the event. The first panel simply detached (and was not recovered / recoverable due to the location) leading to the second. The initial mechanic replaced two bolts to secure the second panel. He said this is not uncommon on Mercedes Benz vehicles and seemingly knew exactly what was needed (I was expecting duct tape on a weekend morning). Later, after some discussion, the dealer (the car was under warranty; only 13,000 miles) replaced the missing panel as a "courtesy" but not under warranty (because they said I did not have the missing part).
there is a recall on my vehicle for over 4 months now. i keep going/contacting the local dealers about the issue and they keep telling me to come back in a month and every time they tell me there is no remedy yet and they dont know when exactly they will be able to fix it. and according to NHTSA this could increase the risk of crash or injury. please help me either get this fixed or make sure its safe for me to drive. thank you
The contact owns a 2022 Mercedes Benz E450. The contact received notification of NHTSA Campaign Number: 23V445000 (Fuel System, Gasoline) however, the part to do the recall repair was not yet available. The local dealer was made aware of the issue and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool showed no open recall.
The contact owns a 2022 Mercedes-Benz E450. The contact received notification of NHTSA Campaign Number: 23V445000 (Fuel System, Gasoline) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
The contact owns a 2020 Mercedes-Benz E450. The contact stated that on three occasions the driver's side front seat independently adjusted when the vehicle was started. On another occasion, the vehicle started by independently. Additionally, the head-up projected display moved up the windshield instead of remaining in place. The contact stated that the battery warning light was illuminated. The contact stated that on several occasions the vehicle stalled. The vehicle was able to be restarted intermittently. The vehicle was taken to a dealer where it was diagnosed and there was unknown software that needed to be updated. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 400.
I was driving the car on a road I drive daily with my son in a child seat in the back row. The car inexplicably slammed on the brakes at full force, stopping in time to avoid driving over the shadow of a tree. Approximately thirty minutes later, there was a loud popping / explosion sound from inside the engine compartment, the car lost all power, coasted along for approximately 100 feet, and then restarted while coasting. This is the second time in under a year that the car has experienced a major electrical system malfunction.
Backup Camera doesn't engage when putting the car in reverse. It's a completely blank screen.
Two rectangular blocks descend from the plastic shield under the front bumper. These blocks have a squared-off back. These blocks descend for about an inch, and are located a few inches in front of the front edge of the tires. In normal use, when the car is parked in a parking space the front tires roll forward to rest against the parking stop block, those descending vents hook onto parking stop blocks or curbing. When the vehicle is backed away from the parking space, the front shield can be torn away from its mounting points. The damaged, loose shield could strike and damage the front tires, or it could impact and damage the front brake lines, or it could obstruct the suspension, or the steering components.
I was driving last week on a Dallas street. The public works people had place a 1 inch this rectangular steel cover over, presumably, a hole. The car slammed on the brakes, with a red light appearing on the instrument panel. Had a car been behind me, it would have read ended me. I spoke with Mercedes. They tell me that Mercedes has no ability to turn off the automatic breaking feature, and I should go [XXX] myself. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
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