RoadVitals

2025 Cadillac CT5

Recalls, owner-reported complaints, investigations and safety data

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
8
Latest Aug 24, 2026
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
0
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
0
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
1
1 injuries, 0 deaths reported

Overview

Our database contains 8 NHTSA owner-reported complaints for the 2025 Cadillac CT5, most frequently naming the driver assistance, engine and brakes categories. 340 manufacturer communications are on file.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

What owners report

Complaints grouped by the component NHTSA recorded

  • Driver assistance228.6%
  • Engine228.6%
  • Brakes114.3%
  • Electrical114.3%
  • Visibility114.3%

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Safety recalls

No recalls in our database for this model year

That does not guarantee a specific vehicle is unaffected — recalls are issued against VINs, and new campaigns are announced regularly. Check a VIN on NHTSA.gov.

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

Filed Aug 24, 2026
Crash reported1 injury reported

The car was parked for 4 to 5 hours. The keys were with me and the car was unoccupied. It proceeded to unlock from being parked, the alarm went off, and the vehicle rolled down a hill, hit a person and another parked vehicle. The incident occurred on August 8th, 2026. Case No. 26054085 Clayton County Police Department 770-477-3747. The car is being repaired and has been inspected by Cadillac. They were unable to determine the cause. We have video of the incident. With the car being unoccupied we have no idea what the dashboard said or any warnings. While the car was moving it pinched a man in between the car and another car. EMS was called and he was taken to hospital for observation.

NHTSA ID
11759236
Incident
Aug 8, 2026
BrakesDriver assistance
Filed Jan 24, 2026

I put up a rubber stop to test the emergency stop feature the car is equipped with. With car moving either forward in drive or backwards in reverse the car would not automatically stop before hitting this two foot high aid. A warning vibration is felt just before the car struck the device but the way I understand it in the owners manual the car should come to a complete emergency stop. This could endanger anyone or anything that the driver did not see while moving the car, i.e., a child on a tricycle for example.

NHTSA ID
11713127
Incident
Jan 24, 2026
Engine
Filed Nov 3, 2025

Rough idle, reduced acceleration, engine failure requires engine/motor to be replaced. Only 4300 miles on car. Purchase date 6/21/2025. Failure10/25/2025.

NHTSA ID
11697126
Incident
Oct 25, 2025
Visibility
Filed Sep 30, 2025

I went to test drive this car on Saturday 9/27, and noticed that the rear view mirror--the actual mirror, not the video screen inside it--was vibrating/shaking immensely as I drove it. I told them I'd buy the car, but they have to fix the mirror. Tuesday 9/30 I bought the car, with the assurance that the mirror had been fixed. Apparently there's a screw that was loose. Upon leaving the dealership, I discovered that the shaking/vibrating hadn't gone away--it was merely diminished. I took the car back. We discovered another identical model and year of the car on the lot, and it exhibited the exact same problems. Initially the same screw was loose, but after fixing it that mirror also gave the same shaking/vibrating. We determined that this looks like an overall problem with this model and year, at the least, and the dealership didn't know what to do. I declined the car. This is a serious issue with rear visibility. The rear view mirror is almost unusable, and it's almost illness-inducing to see in action.

NHTSA ID
11690654
Incident
Sep 30, 2025
Engine
Filed Feb 3, 2025

I just bought a new car 5 days ago, and after running 378 miles, it started to pull the cylinder. The after-sales service is still delaying the time. I don't know what to do, and Cadillac still doesn't give me a mobility scooter.

NHTSA ID
11640259
Incident
Jan 28, 2025
Driver assistanceElectrical
Filed Oct 21, 2024

This new 2025 Cadillac CT5 displays incorrect posted speed limits on Rte. 114 Flanders Rd, Gulf Rd, Bear hill Rd , .Ryan Rd, in Henniker NH. speed of 55mph which is incorrect to legal posted speed limits being much slower. This vehicle also shows roads that have no posted speed limit sign of 55 mph, which should be for safety reason(--) Can we have these roads updated to display the correct posted speed limits from the third party supplier /google.

NHTSA ID
11621061
Incident
Oct 18, 2024
Filed Sep 13, 2024

Vehicle reads 55 mph on all non posted speed limit roads instead just dashes. Defiantly a safety issue...

NHTSA ID
11614372
Incident
Sep 13, 2024
Filed Sep 12, 2024

This vehicle VIN has a feature called Traffic Sign Assistant, which will provide a readout of the legal posted speed limit for the road being traveled. That information is being provided by a third party source being google maps, the internet is showing increased concerns of this such as below links demonstrate from other consumer drivers using google maps displaying incorrect speed limits on highways or back roads with no resolution. [XXX] [XXX] We also tested another vehicle in a known problem area which is near [XXX] [XXX] in Nashua NH ,the legal posted speed is 55mph and google maps displays 65 mph while waze app displays correct legal speed of 55mph. We drove with the flow of traffic, seeing other people using phones and mapping on this route. Customer states ,Back roads in town of Henniker NH with posted speeds of 25-35 mph on [XXX] or [XXX] or [XXX] near [XXX] in Concord NH display in the car of 55mph. This is an Unsafe condition as watching the flow of traffic in Nashua NH moves at 70 MPH or more since google mapping is saying 65mph with posted legal speed of 55 mph confirmed 55 speed limit is correct from troop G NHSP [XXX] Department of Safety. If google mapping cant display a correct legal speed limit on a highway or back road, they should display either (--) or nothing at all in vehicles , especially if the vehicle has any type of auto speed control being controlled from this source. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ID
11614207
Incident
Sep 11, 2024

Manufacturer communications

A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.

PIT6426C

If a vehicle has an issue with super cruise inoperative tech is directed to follow a diagnostic path before replacing the Image processing module.

PIC6629F

This PI is to instruct dealer on diagnostic procedures that need to be completed prior to replacing a radio or IPC display

PIC6555A

This PI advises of a procedure for a Service Door Latch System message with No Related DTCs

PIP4902W

This preliminary information advises a dealer on how to email GDS2 session logs into Technical Assistance.

PIP6094A

This Preliminary Information communicates an issue with oil leakage from the band clamps on one or both turbocharger(s). This issue is still under investigation and will be updated into a bulletin when the root cause is identified.

PIT6544

This preliminary information is to inform technicians and customers that GM is aware of the issue and the vehicle can still be driven. When a repair is available, this PI will be updated.

Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.

Compare model years

Complaint and recall counts across every year of this model

Cadillac CT5 by model year
YearComplaintsRecallsInvestigationsIssue Index
2026510—
2025Viewing800—
2024200—
2023121054.4
2022112049.1
2021284169.8
2020394165.6

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.