RoadVitals

2024 Cadillac CT5

Recalls, owner-reported complaints, investigations and safety data

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
2
Latest Nov 23, 2025
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
0
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
0
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
1
1 injuries, 1 deaths reported

Overview

Our database contains 2 NHTSA owner-reported complaints for the 2024 Cadillac CT5, most frequently naming the airbags and body & structure categories. 385 manufacturer communications are on file.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

What owners report

Complaints grouped by the component NHTSA recorded

  • Airbags150.0%
  • Body & structure150.0%

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Safety recalls

No recalls in our database for this model year

That does not guarantee a specific vehicle is unaffected — recalls are issued against VINs, and new campaigns are announced regularly. Check a VIN on NHTSA.gov.

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

Airbags
Filed Nov 23, 2025
Crash reported1 injury reported1 death reported

Air bags did not deploy in bad car accident. Safety issue.

NHTSA ID
11701084
Incident
Nov 14, 2025
Body & structure
Filed Apr 26, 2025

issue with all doors and trunk moldings - after heavy rain or after washing the car, the frames inside all doors and trunk have water. This will cause rust and body rot over time. Spoke with the dealer yesterday regarding this issue and was told that all cars have issues and I am not alone complaining about this issue.

NHTSA ID
11656917
Incident
May 23, 2024

Manufacturer communications

A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.

PIC6555A

This PI advises of a procedure for a Service Door Latch System message with No Related DTCs

PIP4902W

This preliminary information advises a dealer on how to email GDS2 session logs into Technical Assistance.

PIP6094A

This Preliminary Information communicates an issue with oil leakage from the band clamps on one or both turbocharger(s). This issue is still under investigation and will be updated into a bulletin when the root cause is identified.

PIT6541

This Preliminary information communicates to the technicians a diagnostic tip if a technician loses communication with the image processor #2 and how to restore communication

PIC6551C

This Preliminary information communicates to dealer to perform a MEC reset for wireless projection issues

PIT6110K

This Preliminary information communicates an issue with the SES MIL and DTC P062B and engineering is currently investigating.

Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.

Compare model years

Complaint and recall counts across every year of this model

Cadillac CT5 by model year
YearComplaintsRecallsInvestigationsIssue Index
2026510—
2025800—
2024Viewing200—
2023121054.4
2022112049.1
2021284169.8
2020394165.6

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.