2019 Lexus ES Owner Complaints

Vehicle suddenly stalled in traffic, check engine light illuminated and lost power.

NHTSA ID

11738226

Incident

May 15, 2026

I've had my car for 3 years now and it randomly decided to throw a SRS airbag malfunction warning that will not go away. I know most of the last gen es350 had airbag recalls but the 2019 model year really didn't and I think its something similar. The car runs fine but the fact that my airbags wont deploy because of this warning makes it very unsafe.

NHTSA ID

11734498

Incident

Apr 28, 2026

The contact owns a 2019 Lexus ES 300H. The contact stated that while starting and operating the vehicle, the display screen frequently failed to operate as intended. The contact stated that occasionally the display screen activated as needed but intermittently the screen was black. The failure occurred consistently whenever the vehicle was turned off for longer than two hours. The contact referenced NHTSA Campaign Number: 25V744000 (BACK OVER PREVENTION); however, the VIN was not included in the recall. The dealer was notified of the failure, but the vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 58,968.

NHTSA ID

11733443

Incident

Jan 1, 2025

Mileage

58,968 mi

I am reporting a potential transmission issue with my 2019 Lexus ES 350. At around 70,000 miles, the vehicle began developing a whining noise at low speeds when the accelerator pedal is depressed. The noise has persisted and appears to be gradually worsening. The symptoms match numerous complaints I have seen from other owners regarding premature failure of the UA80 transmission, particularly the whining sound during low-speed acceleration. This issue began approximately one year ago and raises concerns about a possible widespread defect affecting this transmission model. I want Lexus to repair my vehicle free of charge as it appears to be a manufacturing defect.

NHTSA ID

11722597

Incident

Jan 1, 2025

The component that failed is the Under Engine Cross Member. This is available for inspection. My safety was put at risk due to the Cross Member being bent so much that is didn't screw back in correctly, thus could have caused the engine to have fallen out of the car or worse. The problem was reproduced at Hendrick Lexus Kansas City. This concern was confirmed by the Technician along with a video. The vehicle was supposed to had been inspected the first time at Park Lexus to certify it as a Certified Pre Owned by Lexus, 200 point inspection. After a week of me owning the car, I sent it back to Parker Lexus for a rattling noise coming from the drivers side area. Parker Lexus said everything was fine with the underbody of the car. This is the second time. The third time. I took it back to Parker Lexus again for them to locate the noise again. Again they said everything was fine with the car. The fourth time I took it to Hendrick Lexus Kansas City for them to look for the issue. They verified the issue and said that the Cross Member, under the car, was bent all the way back and including the hole where the bolt was supposed to go. Hendrick Lexus also said that who ever had looked at it before had put Felt on the Cross Member to alleviate the noise coming from the under the car. No warning lamps, no other symptoms prior to failure. The problem first arose the day of buying the car 10/31/2025, driving it home.

NHTSA ID

11707180

Incident

Oct 31, 2025

Vehicle hesitates when gas pedal pressed; creating hazard to cross intersections, merging into traffic. In order to have car respond, hard press on gas pedal required, which creates another dangerous situation of unexpected leap! While no recalls are shown, 2 reports [XXX] are shown on NHTSA recall site. Owners of this vehicle report same problem for all model years, and indicate dealers cannot fix/do not fix. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ID

11675800

Incident

Jul 1, 2023

The contact owns a 2019 Lexus ES 350. The contact stated that while driving at 20-25 MPH, another vehicle entered his lane, and the contact collided with the other vehicle's front passenger's side. The air bags did not deploy. The contact suffered injuries to his right leg and arm. The contact's son suffered injuries to his chin and right knee. The contact and his son later received medical care and physical therapy. A police report was filed. The vehicle was able to be driven away from the crash site. The vehicle was currently in the body shop for repairs. The manufacturer was not made aware of the failure. The failure mileage was approximately 100,000.

NHTSA ID

11663879

Incident

May 20, 2025

Mileage

100,000 mi

Driving car experienced a loud thump. Lost all engine power. Pulled to side of road. Had a hybrid system unavailable warning. Called a tow. Checked oil level to find it below the low mark. Car left a huge puddle of oil when loaded. Got to dealership. They found a hole in the engine block. Engine seized. Looms like it was the rod for the first cylinder. This issue sounds like what was the 2020 model years recall. My car had 128k on it all maintenance was completed on time, at the dealership. I regularly check oil level, and it was within normal range.

NHTSA ID

11646961

Incident

Feb 9, 2025

I bought a 2019 Lexus ES350 F Sport in October 2023 with 41,000 miles. Almost a year later to the day I went to a touchless car wash and now have excessive condensation in both headlights. Lexus shows these lights at $2500 a piece, plus labor to install. With modest investigating for a remedy I see I’m not alone in this predicament. Due to high cost of replacement I believe this warrants looking into whether it should be a recall or at least a safety bulletin as moisture in an electric environment will quickly become a major issue.

NHTSA ID

11618299

Incident

Sep 28, 2024

I was stop not driving

NHTSA ID

11579388

Incident

Jan 8, 2024

The DCM malfunctioning, its the SOS button in the car that call Lexus personnel in case of emergency. Its stuck in a loop and keeps calling the call center every 3 minutes or so. I've had to tell them it's not me and they report the malfunction and it call the next representative and same thing. It called the call center 15 times as I was driving (extremally distracting and almost ran a red) before getting to the dealership. I've seen the same complaint on a Lexus forum to a person in Florida.

NHTSA ID

11561627

Incident

Dec 20, 2023

Which component or system experienced a failure or malfunction, and is it available for inspection upon request? The Pre-collagen system and emergency braking system failed. These components are available for inspection upon request at the dealership where the car has been undergoing manufacturer inspection since June 8th, 2023. How was safety compromised for you or others? While driving on the highway, the vehicle experienced Unintended Braking, causing it to swerve and spin across three lanes before crashing into the median, putting both my safety and the safety of others at risk. Has the issue been verified or confirmed by a dealer or an independent service center? The vehicle has been at the dealership for manufacturer inspection for 8 weeks, but there has been no response regarding the inspection results, thus the issue has not been confirmed yet. Has the vehicle or component undergone inspection by the manufacturer, police, insurance representatives, or other parties? Yes, the manufacturer has conducted an inspection of the vehicle. Were there any warning signs, messages, or symptoms of the problem before the failure, and when did they first manifest? No, there were no prior warning lamps, messages, or indications of any malfunction in the system before the accident. The issue first occurred at the time of the accident.

NHTSA ID

11536140

Incident

Jun 5, 2023

none of the air bags deployed when my car was T-Bone at the driver door when the other car ran the red light. The other car air bags deployed and appears to be total loss My lexus EX300h has been repair but is available for inspection

NHTSA ID

11524227

Incident

Jul 10, 2022

The vehicle stalls when I try to take off causing me to pull into traffic slower

NHTSA ID

11512648

Incident

Mar 17, 2023

I was attempting to stop at an intersection. I pressed the brake pedal and an error message came up on the info screen and the car failed to stop. I ended up crashing into the rear of the vehicle in front of me.

NHTSA ID

11484664

Incident

Sep 15, 2022

The first incident occurred sometime in late June/early July...indicator lights mentioned below came on and I cleaned off sensors and indicator lamps disappeared on this occurrence. On July 13 2022, I was driving on a busy local road when the following malfunction indicators were displayed: brake system warning, 'check' engine malfunction indicator lamp, electric power steering system warning, parking support brake system, and pre-collision system. As these indicators were displayed, simultaneously the vehicle decelerated to an almost complete stop on the road (though I was pressing gas pedal to floor) and then to a complete stop as I was able to blessedly pull over to a gas station without getting hit (the car sounded like putt, putt as it shut down). The vehicle would not start even though I cleaned off the sensors this time...I sat for about 15-30 minutes and the vehicle restarted and resume normal operations until I was able to get home safely. This happened again on 15 July 2022 while I was driving on I-75N, a truly busy interstate, I was switching lanes to get to the far right lane when all of a sudden, the aforementioned indicator lamps displayed and the vehicle decelerated to a complete stop as I was able to pull over onto the shoulder of the highway...I believe since I had a family member following me, that definitely kept an accident from occurring along with the oversight of the good Lord. While we sat and waited for tow services, I tried wiping the sensors to no avail...yet, upon 30 minutes of waiting, the vehicle restarted and resumed normal operations. I drove vehicle to an auto shop in which they did a vehicle diagnostics check and couldn't find anything wrong...they even drove vehicle to see if problem would reoccur but to no avail.

NHTSA ID

11475224

Incident

Jul 13, 2022

I leased a 2019 Lexus ES300H in March of 2019. About 1 year later, the vehicle started having serious mechanical issues related to the power of the vehicle and put my life in danger on 3 different occasions. The vehicle has a serious problem with losing power. The very first time that this problem occurred, I was in the left only lane attempting to make a left turn. When it was safe to do so and there was enough distance between me and the nearest vehicle driving in the opposite direction, I pressed on the accelerator to make a left turn and my vehicle suddenly lost almost complete power. I had the accelerator pressed all the way to the floor and the vehicle was barely moving like 3-5 miles per hour. Me and the other vehicle that was coming kind of fast in the opposite direction almost got into a head on collision. I would have very easily and safely, without even rushing, cleared the intersection and completed the left turn had this not happened. After collecting myself from the terrifying experience I just went through and having my life flash before my eyes, pulled over and called Lexus Roadside. They came and towed the vehicle to the dealer. The dealer kept the vehicle for some time, but was not able to duplicate the problem and told me that there is nothing with the vehicle. Regardless of how much I insisted that they do further tests, they refused and told me that the mechanic he driven it home at night and back in the morning and could not duplicate the issue and that if I didn't come to pick up the vehicle, they would park it on the street where it would be subject to tow. After picking it up and literally after about 20 minutes of driving it, almost the same thing happened while I was on the freeway on my way home. The vehicle lost power again and I almost got into an accident. A similar incident occurred the third time. Took the vehicle to service 3 times. Brand engagement has not done a single thing. Lemon Law Department denied the case. Been paying.

NHTSA ID

11451094

Incident

Jun 1, 2020

The contact owns a 2019 Lexus ES 350. The contact stated that on three occasions while reversing into a parking space, the brakes engaged along with the automatic braking system without warning. While driving 55 mph while applying the brake pedal the vehicle vibrated and made an abnormal bumping noise. The vehicle was taken to the local dealer where diagnosed the rotors needed to be shaved down and resurfaced. The vehicle was not repaired. The contact was provided with a loaner vehicle. The manufacturer was not notified. The failure mileage was approximately 2,000. The contact stated the failure was due to the automatic braking system.

NHTSA ID

11436392

Incident

Sep 2, 2021

Mileage

2,000 mi

While at a stop sign or light, I have experienced on at least five separate occasions where I press the accelerator and the vehicle does not move. I took it in to the Lexus dealer last year and have set up another appointment again next Monday September 27. There response is that they will put it on their diagnostic machine.

NHTSA ID

11434058

Incident

Sep 10, 2021

The contact's wife owns a 2019 Lexus ES350. The contact stated that while attempting to park in between two vehicles with his foot on the brake pedal, the vehicle independently accelerated without warning. The vehicle jumped the parking barrier and hit stanchion which caused the vehicle to stop. The airbags did not deploy and the vehicle's electrical warning sensors also failed to operate as needed. No injuries were reported at the scene. Both fire and police reported immediately to the scene and a police report was filed. Due to the failure, the vehicle was towed to a dealer and the contact was given a loaner vehicle. The manufacturer was also notified of the failure and the contact agreed to have the black box inspected for an investigation. The contact was informed that an investigator would be sent to the dealer and that the investigation would last approximately two months. The vehicle remained in the possession of the dealer. The failure mileage was approximately 18,400.

NHTSA ID

11424038

Incident

Jul 7, 2021

Mileage

18,400 mi

I called Sheehy Lexus of Annapolis to get this recall addressed two weeks ago and they told me the parts are not available. I called again today and they told me the same thing. They do not know when the parts will be arriving. The letter they sent stated "If a vehicle stall occurs while driving, this could increase the risk of a crash". I am concerned that this is taking too long to remediate! [XXX] Cell: [XXX] [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

NHTSA ID

11422553

Incident

Jun 14, 2021

ACCIDENT DESCRIPTION: TRAVELING SOUTH ON I-95 JUST PAST THE 895 SPLIT. I WAS TRAVELING IN THE MIDDLE LANE WITH A SPEED OF 60-65 MPH. THE CAR STARTED TO DRIFT LEFT QUICKLY. THERE WAS NO VIBRATION WARNING THROUGH THE STEERING WHEEL INDICATING LANE DEPARTURE. I WAS RAPIDLY MOVING TOWARD THE CONCRETE BASE OF THE MORAVIA ROAD OVERPASS. THE STEERING WAS TIGHT. I ATTEMPT TO BRAKE AND STEER RIGHT BUT NOTHING SEEMED TO WORK. THE AUTOBRAKE WAS ON BUT DID NOT APPLY AND I HIT THE CONCRETE BASE OF THE WALL ON THE LEFT FRONT CORNER OF THE LEXUS. I DID SEVERAL 360'S AND LANDED AGAINST THE JERSEY WALL IN REVERSE DIRECTION OF THE TRAFFIC. THE AIR BAGS DID NOT DEPLOY. THE CAR WOULD NOT START. I WAS ABLE TO PUT MY WINDOW UP/DOWN AND THE DOOR DID OPEN. I REMAINED IN PLACE WITH MY SEAT BELT STILL ON UNTIL OFFICE SMITH ARRIVED. HE RECORDED THE INCIDENT. IN SUMMARY, I BELIEVE THE LOW PRECURE FUEL PUMP STOPPED OPERATING CAUSING THE ENGINE TO STALL AT HIGH SPEED AND WAS THUS THE SOURCE OF THE CRASH.

NHTSA ID

11398718

Incident

Feb 2, 2021

I PURCHASED LEXUS ES350 IN JULY 2019 AND LEARNED THAT THE VEHICLE HAD SAFETY RECALLS 20V012000, 20V682000 IDENTIFIED AS EARLY AS JANUARY 2020, HIGH RISK FUEL PUMP RELATED ISSUES WHERE A LOW-PRESSURE FUEL PUMP INSIDE THE FUEL TANK MAY FAIL INCREASING THE LIKELIHOOD OF A CRASH AND LIFE THREATENING. LEXUS HAS BEEN TOO COMPLACENT AND TILL DATE, STILL HASN'T COME UP WITH A REMEDY. WHEN I REACHED OUT TO THE DEALER FOR A REPLACEMENT OR A REPURCHASE FOR SAFETY SAKE THEY REFUSE TO ASSIST IN ANY CAPACITY. NEED YOUR ASSISTANCE PUSHING LEXUS RECALL THIS VEHICLE. I DO NOT WANT TO PUT MY FAMILY IN DANGER DRIVING THIS VEHICLE. I APPRECIATE YOUR HELP RESOLVING THE ISSUE.

NHTSA ID

11397149

Incident

Jan 13, 2020

RIGHT SIDE BSM INDICATOR COMES ON UNPROMPTED AND STAYS ON FOR SEVERAL MINUTES, SOMETIMES UNTIL I RESTART THE CAR. I PRESENTED THE CAR TO THE DEALERSHIP FOR A WARRANTY REPAIR OF THE DEFECT AND THEY STATED NOT A WARRANTY ISSUE STATING 'THE SENSOR MUST BE MISALIGNED DUE TO ACCIDENTAL DAMAGE. EVEN BRUSHING YOUR LEG AGAINST THE BUMPER CAN DISLODGE IT.' MY CAR HAS HAD NO DAMAGE TO THE REAR BUMPER.

NHTSA ID

11388706

Incident

Jan 14, 2021

Mileage

19,000 mi

SINCE I BOUGHT THE CAR IN OCT 2019, THIS HAPPENS EVERYTIME I AM ON LOCAL ROADS (SPEED <50MPH), WHEN I SLOWDOWN PER THE TRAFFIC FLOW, OR TAKING TURN (LEFT OR RIGHT) AFTER YIELDING, THE CAR HESITATES TO ACCELERATE AS IF THE GAS PEDAL DIED ON ME AND THEN I PUSH THE PEDAL FURTHER DOWN ONLY TO GET THE CAR DOWNSHIFT DRASTICALLY AND REVVING UP TO ALMOST ALWAYS ABOUT THE HIT THE CAR IN FRONT (IF ANY) OF ME. IN THE FEW TIMES I AM ON HIGHWAY, WHEN I NEED TO SPEED UP TO CHANGE THE LANE THE CAR ACCELERATES UNPREDICTABLY MAKING THE DRIVING A SCARY EXPERIENCE.

NHTSA ID

11377378

Incident

Nov 1, 2019

Mileage

500 mi