2019 Lexus ES Problems
Owner-reported complaints filed with NHTSA, grouped by component
Data refreshed
What this page shows
Everything below is an owner-reported complaint submitted to NHTSA about the 2019 Lexus ES, grouped by the component NHTSA recorded on the report. These are not confirmed defects, and they are not recalls. NHTSA does not verify most reports before publishing them, and a category with more reports in it is not evidence that a part is defective.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Reports by component
Ranked by how many owner reports name each component category
- Fuel system1223.5%
- Engine917.6%
- Driver assistance713.7%
- Airbags611.8%
- Powertrain (other)59.8%
- Brakes47.8%
- Electrical35.9%
- Body & structure35.9%
- Exterior lighting12.0%
- Suspension12.0%
Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.
Each component in detail
What the reports in each category say, in the owners' own words
Fuel system
Reports naming fuel storage or delivery — tanks, pumps, lines, injectors and fuel leaks.
From owner reports, verbatim
Vehicle hesitates when gas pedal pressed; creating hazard to cross intersections, merging into traffic. In order to have car respond, hard press on gas pedal required, which creates another dangerous situation of unexpected leap! While no recalls are shown, 2 reports [XXX] are shown on NHTSA recall site. Owners of this vehicle report same problem for all model years, and indicate dealers cannot fix/do not fix. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
The vehicle stalls when I try to take off causing me to pull into traffic slower
Engine
Reports naming the engine itself — including stalling, misfires, oil consumption, cooling and internal engine components.
From owner reports, verbatim
Vehicle suddenly stalled in traffic, check engine light illuminated and lost power.
Driving car experienced a loud thump. Lost all engine power. Pulled to side of road. Had a hybrid system unavailable warning. Called a tow. Checked oil level to find it below the low mark. Car left a huge puddle of oil when loaded. Got to dealership. They found a hole in the engine block. Engine seized. Looms like it was the rod for the first cylinder. This issue sounds like what was the 2020 model years recall. My car had 128k on it all maintenance was completed on time, at the dealership. I regularly check oil level, and it was within normal range.
Driver assistance
Reports naming forward-collision avoidance, lane keeping, back-over prevention, cruise control and related electronic driver-assistance systems.
From owner reports, verbatim
The contact owns a 2019 Lexus ES 300H. The contact stated that while starting and operating the vehicle, the display screen frequently failed to operate as intended. The contact stated that occasionally the display screen activated as needed but intermittently the screen was black. The failure occurred consistently whenever the vehicle was turned off for longer than two hours. The contact referenced NHTSA Campaign Number: 25V744000 (BACK OVER PREVENTION); however, the VIN was not included in the recall. The dealer was notified of the failure, but the vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 58,968.
Which component or system experienced a failure or malfunction, and is it available for inspection upon request? The Pre-collagen system and emergency braking system failed. These components are available for inspection upon request at the dealership where the car has been undergoing manufacturer inspection since June 8th, 2023. How was safety compromised for you or others? While driving on the highway, the vehicle experienced Unintended Braking, causing it to swerve and spin across three lanes before crashing into the median, putting both my safety and the safety of others at risk. Has the issue been verified or confirmed by a dealer or an independent service center? The vehicle has been at the dealership for manufacturer inspection for 8 weeks, but there has been no response regarding the inspection results, thus the issue has not been confirmed yet. Has the vehicle or component undergone inspection by the manufacturer, police, insurance representatives, or other parties? Yes, the manufacturer has conducted an inspection of the vehicle. Were there any warning signs, messages, or symptoms of the problem before the failure, and when did they first manifest? No, there were no prior warning lamps, messages, or indications of any malfunction in the system before the accident. The issue first occurred at the time of the accident.
Too few reports in this category for a page of its own — they appear in the full complaint list.
Airbags
Reports naming the air-bag system — deployment behaviour, inflators, sensors and warning lights.
From owner reports, verbatim
I've had my car for 3 years now and it randomly decided to throw a SRS airbag malfunction warning that will not go away. I know most of the last gen es350 had airbag recalls but the 2019 model year really didn't and I think its something similar. The car runs fine but the fact that my airbags wont deploy because of this warning makes it very unsafe.
The contact owns a 2019 Lexus ES 350. The contact stated that while driving at 20-25 MPH, another vehicle entered his lane, and the contact collided with the other vehicle's front passenger's side. The air bags did not deploy. The contact suffered injuries to his right leg and arm. The contact's son suffered injuries to his chin and right knee. The contact and his son later received medical care and physical therapy. A police report was filed. The vehicle was able to be driven away from the crash site. The vehicle was currently in the body shop for repairs. The manufacturer was not made aware of the failure. The failure mileage was approximately 100,000.
Too few reports in this category for a page of its own — they appear in the full complaint list.
Powertrain (other)
Powertrain reports that are not specifically the engine or transmission — driveshafts, axles, transfer cases and differentials.
From owner reports, verbatim
Vehicle suddenly stalled in traffic, check engine light illuminated and lost power.
I am reporting a potential transmission issue with my 2019 Lexus ES 350. At around 70,000 miles, the vehicle began developing a whining noise at low speeds when the accelerator pedal is depressed. The noise has persisted and appears to be gradually worsening. The symptoms match numerous complaints I have seen from other owners regarding premature failure of the UA80 transmission, particularly the whining sound during low-speed acceleration. This issue began approximately one year ago and raises concerns about a possible widespread defect affecting this transmission model. I want Lexus to repair my vehicle free of charge as it appears to be a manufacturing defect.
Too few reports in this category for a page of its own — they appear in the full complaint list.
Brakes
Reports naming service brakes, the antilock braking system, brake hoses, master cylinders or the parking brake.
From owner reports, verbatim
Which component or system experienced a failure or malfunction, and is it available for inspection upon request? The Pre-collagen system and emergency braking system failed. These components are available for inspection upon request at the dealership where the car has been undergoing manufacturer inspection since June 8th, 2023. How was safety compromised for you or others? While driving on the highway, the vehicle experienced Unintended Braking, causing it to swerve and spin across three lanes before crashing into the median, putting both my safety and the safety of others at risk. Has the issue been verified or confirmed by a dealer or an independent service center? The vehicle has been at the dealership for manufacturer inspection for 8 weeks, but there has been no response regarding the inspection results, thus the issue has not been confirmed yet. Has the vehicle or component undergone inspection by the manufacturer, police, insurance representatives, or other parties? Yes, the manufacturer has conducted an inspection of the vehicle. Were there any warning signs, messages, or symptoms of the problem before the failure, and when did they first manifest? No, there were no prior warning lamps, messages, or indications of any malfunction in the system before the accident. The issue first occurred at the time of the accident.
I was attempting to stop at an intersection. I pressed the brake pedal and an error message came up on the info screen and the car failed to stop. I ended up crashing into the rear of the vehicle in front of me.
Too few reports in this category for a page of its own — they appear in the full complaint list.
Electrical
Reports naming the electrical system — wiring, battery, charging, control modules, infotainment and electrical accessories.
From owner reports, verbatim
The DCM malfunctioning, its the SOS button in the car that call Lexus personnel in case of emergency. Its stuck in a loop and keeps calling the call center every 3 minutes or so. I've had to tell them it's not me and they report the malfunction and it call the next representative and same thing. It called the call center 15 times as I was driving (extremally distracting and almost ran a red) before getting to the dealership. I've seen the same complaint on a Lexus forum to a person in Florida.
The first incident occurred sometime in late June/early July...indicator lights mentioned below came on and I cleaned off sensors and indicator lamps disappeared on this occurrence. On July 13 2022, I was driving on a busy local road when the following malfunction indicators were displayed: brake system warning, 'check' engine malfunction indicator lamp, electric power steering system warning, parking support brake system, and pre-collision system. As these indicators were displayed, simultaneously the vehicle decelerated to an almost complete stop on the road (though I was pressing gas pedal to floor) and then to a complete stop as I was able to blessedly pull over to a gas station without getting hit (the car sounded like putt, putt as it shut down). The vehicle would not start even though I cleaned off the sensors this time...I sat for about 15-30 minutes and the vehicle restarted and resume normal operations until I was able to get home safely. This happened again on 15 July 2022 while I was driving on I-75N, a truly busy interstate, I was switching lanes to get to the far right lane when all of a sudden, the aforementioned indicator lamps displayed and the vehicle decelerated to a complete stop as I was able to pull over onto the shoulder of the highway...I believe since I had a family member following me, that definitely kept an accident from occurring along with the oversight of the good Lord. While we sat and waited for tow services, I tried wiping the sensors to no avail...yet, upon 30 minutes of waiting, the vehicle restarted and resumed normal operations. I drove vehicle to an auto shop in which they did a vehicle diagnostics check and couldn't find anything wrong...they even drove vehicle to see if problem would reoccur but to no avail.
Too few reports in this category for a page of its own — they appear in the full complaint list.
Body & structure
Reports naming the vehicle structure, frame, body panels, doors, hood and trim.
From owner reports, verbatim
The component that failed is the Under Engine Cross Member. This is available for inspection. My safety was put at risk due to the Cross Member being bent so much that is didn't screw back in correctly, thus could have caused the engine to have fallen out of the car or worse. The problem was reproduced at Hendrick Lexus Kansas City. This concern was confirmed by the Technician along with a video. The vehicle was supposed to had been inspected the first time at Park Lexus to certify it as a Certified Pre Owned by Lexus, 200 point inspection. After a week of me owning the car, I sent it back to Parker Lexus for a rattling noise coming from the drivers side area. Parker Lexus said everything was fine with the underbody of the car. This is the second time. The third time. I took it back to Parker Lexus again for them to locate the noise again. Again they said everything was fine with the car. The fourth time I took it to Hendrick Lexus Kansas City for them to look for the issue. They verified the issue and said that the Cross Member, under the car, was bent all the way back and including the hole where the bolt was supposed to go. Hendrick Lexus also said that who ever had looked at it before had put Felt on the Cross Member to alleviate the noise coming from the under the car. No warning lamps, no other symptoms prior to failure. The problem first arose the day of buying the car 10/31/2025, driving it home.
I was stop not driving
Too few reports in this category for a page of its own — they appear in the full complaint list.
Exterior lighting
Reports naming headlights, tail lights, turn signals and other exterior lighting.
From owner reports, verbatim
I bought a 2019 Lexus ES350 F Sport in October 2023 with 41,000 miles. Almost a year later to the day I went to a touchless car wash and now have excessive condensation in both headlights. Lexus shows these lights at $2500 a piece, plus labor to install. With modest investigating for a remedy I see I’m not alone in this predicament. Due to high cost of replacement I believe this warrants looking into whether it should be a recall or at least a safety bulletin as moisture in an electric environment will quickly become a major issue.
Too few reports in this category for a page of its own — they appear in the full complaint list.
Suspension
Reports naming suspension components — springs, struts, shocks, control arms and related hardware.
From owner reports, verbatim
The component that failed is the Under Engine Cross Member. This is available for inspection. My safety was put at risk due to the Cross Member being bent so much that is didn't screw back in correctly, thus could have caused the engine to have fallen out of the car or worse. The problem was reproduced at Hendrick Lexus Kansas City. This concern was confirmed by the Technician along with a video. The vehicle was supposed to had been inspected the first time at Park Lexus to certify it as a Certified Pre Owned by Lexus, 200 point inspection. After a week of me owning the car, I sent it back to Parker Lexus for a rattling noise coming from the drivers side area. Parker Lexus said everything was fine with the underbody of the car. This is the second time. The third time. I took it back to Parker Lexus again for them to locate the noise again. Again they said everything was fine with the car. The fourth time I took it to Hendrick Lexus Kansas City for them to look for the issue. They verified the issue and said that the Cross Member, under the car, was bent all the way back and including the hole where the bolt was supposed to go. Hendrick Lexus also said that who ever had looked at it before had put Felt on the Cross Member to alleviate the noise coming from the under the car. No warning lamps, no other symptoms prior to failure. The problem first arose the day of buying the car 10/31/2025, driving it home.
Too few reports in this category for a page of its own — they appear in the full complaint list.
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
Elsewhere on this vehicle
Data sources
- NHTSA Office of Defects Investigation — owner-reported complaints and the components recorded on them
Data on this page last refreshed .