RoadVitals

2025 Lexus ES Owner Complaints

Reports submitted to NHTSA by owners and drivers, shown in full

Data refreshed

Complaints on fileComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
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Latest May 8, 2026
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
3
Filed in the last 12 monthsReports filed with NHTSA in the trailing 365 days. Recent volume reflects attention and vehicle age as much as anything else.
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Reports on file since Dec 4, 2025

What this page shows

Our database holds 4 NHTSA owner-reported complaints for the 2025 Lexus ES. Each one is a report filed by an owner or driver and published by NHTSA without most of them being verified. A complaint is not a confirmed defect, not a recall and not a manufacturer bulletin. Narratives are shown exactly as filed.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Complaints, most recent first

Showing 1–4 of 4

BrakesDriver assistance
Filed May 8, 2026

The Pre-Collision System (PCS) activated twice in the last couple of weeks with absolutely no reason. Both times it activated with transmission in reverse and vehicle in process of backing up. But there was no vehicle or person within the vicinity. The sudden braking startled the driver and passengers giving concern about the viability of the vehicle operating in a safe manner for the rest of the trip. The problem has not been seen or inspected by the dealer or service personnel.

NHTSA ID
11736701
Incident
May 8, 2026
ElectricalFuel system
Filed Mar 3, 2026
Crash reportedFire reported

I was driving with traffic in a 35 mph zone on a moderately busy street. I got the alert to brake and did so immediately. I collided with the Jeep in front of me. The airbags did not deploy. The front hood of the car tented and a fire immediately broke out under the hood. When a policeman arrived he attempted unsuccessfully to put out the fire with a fire extinguisher. The fire was eventually extinguished when the fire department arrived. The car was towed away. The insurance adjuster said the car was totaled.

NHTSA ID
11721821
Incident
Feb 5, 2026
Fuel system
Filed Feb 26, 2026

Fuel system and could be made available upon request. Explosion issue. No. Took it to the Lexus dealership where I bought it. No. When I got home I turned off the car. I later returned to my garage and it was filled with the strong odor of gasoline. The car was towed later that night to the dealership where it sat outside for 2 days. Dealership couldn't replicate the problem and gave me the car back. I did not imagine that smell. Even the tow company driver smelled the issue! I am fearful the issue could recur with catastrophic results.

NHTSA ID
11720752
Incident
Feb 20, 2026
Body & structureDriver assistance
Filed Dec 4, 2025
Crash reported

Describe:     •    Rear camera froze     •    Parking assist warning did not activate     •    Auto-brake did not engage     •    Accident occurred before recall update I backed into my Neighbors car which was parked opposite my driveway. Searched and found Lexus safety recall notice 25LA06

NHTSA ID
11703004
Incident
Nov 22, 2025

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.

Data sources

Data on this page last refreshed .