2009 Lexus ES350 Problems

TAKATA AIR BAG RECALL; RECEIVED NOTICE OF RECALL IN FEBRUARY, 2017; AS OF 3/19/2018, WE HAVE HAD NO CORRESPONDENCE TO SCHEDULE REPAIR

FAULTY AIRBAG HARNESS WIRRING. DEAR SIR OR MADAM, THIS IS TO REPORT THAT 2007-2012 IS 250, IS 350 AND ES 350 HAS FAULTY AIRBAG WIRING HARNESS WHICH DISABLES THE AIRBAGS. CLUBLEXUS.COM HAS RECEIVED HUNDREDS OF COMPLAINTS REGARDING THIS. THE REPAIRS WILL ONLY BE DONE OR CORRECT IF THE VEHICLE IS UNDER 6 YEARS OLD OR 70,000 MILES, WHICHEVER COMES FIRST. FEW THOUSAND CUSTOMERS HAVE CARS LESS THAN 70,000 MILES BUY BEYOND 72 MONTHS BUT LEXUS REFUSES TO RECTIFY THIS TSB WARNING UNDER THE WARRANTY. IT IS NOT OUR FAULTS THAT THE VEHICLES HAVE BEEN DRIVEN LESS THAN 70,000 MILES IN 6 YEARS. THE COST TO REPAIR THIS IS IN THE UPWARDS OF 4000$. THIS IS RIDICULOUS ON THE PART OF LEXUS AND NHTSA. THE AIRBAG WIRING SHOULD BE INCLUDED IN THE RECALLS ALONG WITH THE TAKATA RECALLS AS THEY ARE CONNECTED BUT LEXUS REFUSES TO AGREE TO THE CONSUMER COMPLAINTS AND HAVE DARED MANY CUSTOMERS TO CHALLENGE NHTSA TO GET IT COVERED UNDER RECALL. PLEASE HELP THOUSANDS OF LEXUS DRIVERS AND THEIR FAMILIES FROM THIS FATAL TSB FAULT WHICH LEXUS REFUSES TO FIX. FURTHER, LEXUS STATED THAT "IF THE FAULT IS COVERED BY THE RECALL, IT WILL BE FIXED WITHOUT FAIL". SO FAR LEXUS WANTS TO GET RICHER BY CHARGING CONSUMERS $4000.00 FOR A PART THAT THEY INSTALLED TO BIG WITH. PLEASE CHECK THE CLUBLEXUS.COM FORUM REGARDING THE AIRBAG LIGHTS COMING ON AND THE REACTION THAT LEXUS HAS SUBMITTED TO ITS CUSTOMERS. THEY ARE WILLING TO PUT THEIR CUSTOMERS AND THEIR FAMILIES LIVES IN DANGER JUST BECAUSE NHTSA DID NOT TELL THEM TO INCLUDE AIRBAG HARNESS WIRING IN THE TAKATA RECALL, EVEN IF THE VEHICLES ARE BEYOND WARRANTY REPAIRS. PLEASE HELP US IN THESE DIRE AND UNSAFE CIRCUMSTANCES. THANK YOU

PETITION FOR A DEFECT INVESTIGATION INTO LOW-SPEED SURGING IN DIFFERENT MODELS OF TOYOTA AUTOMOBILES IN WHICH THE CAR STARTS ACCELERATING AND THE ENGINE RPM INCREASES WHEN ACCELERATOR IS NOT DEPRESSED. *SMD THE CONSUMER STATED ON FEBRUARY 13, 2015, HIS WIFE WAS DRIVING TO AN APPOINTMENT. SHE PULLED INTO THE PARKING LOT AND DID NOT HAVE HER FOOT ON THE BRAKE PEDAL AS SHE WAS COASTING INTO THE PARKING SPOT. THE VEHICLE SUDDENLY ACCELERATED. BIG BUSHES IN FRONT OF THE VEHICLE LIMITED THE SPEED, SO HIS WIFE TURNED OFF THE IGNITION AND THE VEHICLE FELL BACK. A WITNESS SAW THE ENTIRE EVEN AND ATTESTED TO THE FACT THE ENGINE SUDDENLY STARTED ROARING. THE FRONT OF THE VEHICLE WAS SMASHED. THERE WERE NO INJURIES. THE VEHICLE WAS TOWED FROM THE SCENE AND SUBSEQUENTLY INSPECTED BY A REPRESENTATIVE OF THE MANUFACTURER. THE PETITIONER DISPUTES THE MANUFACTURER'S CONCLUSION THAT THE EDR READOUT DOWNLOADED AS PART OF THAT INSPECTION PROVIDED NO EVIDENCE THAT THE INCIDENT "WAS THE RESULT OF ANY TYPE OF MANUFACTURING OR DESIGN DEFECT." *JB UPDATED 07/27/15. *JB UPDATED 07/29/15. *JLQ

I PUT THE CAR ON D TO DRIVE. I STOPPED AT A RED LIGHT, I BRAKE THE CAR TO STOP. WHEN THE LIGHT TURNED GREEN, I PRESSED ON THE GAS PEDAL TO DRIVE FORWARD, BUT THE CAR REVERSED WITHOUT ME PUTTING ON R. THE REVERSE GO WAS SLOW. WHEN IT REVERSED, I TRIED TO STOP THE CAR CAR BY PRESSING ON THE BRAKE PEDAL, BUT I COULD NOT STOP THE CAR THAT WAY. I HAD TO TURN OFF THE CAR TO STOP THE REVERSE. THE CAR REVERSED LIKE THAT BOTH TIMES SPORADICALLY ON TWO CONSECUTIVE DAYS - ON 11.11.2014 AND ON THE MORNING OF 11.12.2014. MY CAR WAS UNDER WARRANTY. I BROUGHT IT TO THE SERVICE OF LEXUS AT LONGO ON THE EVENING OF 11.12.2014, WHICH IS WHERE THE VEHICLE WAS BOUGHT. THEY FOUND NO PROBLEM WITH THE CAR, CHARGE ME MONEY, AND GAVE THE CAR BACK TO ME THE NEXT DAY. I BELIEVE THAT THE CAR NEEDS MORE INVESTIGATION. I AM AFRAID OF THE SPORADIC REVERSAL OF THE CAR WHILE IT IS ON D. I AM FURTHER AFRAID THAT AT HIGH FREEWAY SPEED, THE PROBLEM IT COULD CAUSE IS EVEN MORE DANGEROUS. *TR

THE DASHBOARD ON THIS VEHICLE IS MELTING. THE SMELL IS TERRIBLE. I DO NOT DRIVE THE CAR ANYMORE BECAUSE I AM AFRAID THAT THE ORDER COMING FROM THE MELTING DASH IS TOXIC. EVEN THOUGH LEXUS HAS A RECALL ON THE 2008 MODELS FOR THIS VERY SAME REASON THEY ARE REFUSING TO REPLACE THIS. THIS IS NOT A SAFE SITUATION TO BE DRIVING UNDER. PLEASE HELP!!

VEHICLE DASHBOARD IS MELTING AND CREATES A DANGEROUS ROAD GLARE WHEN DRIVING ON SUNNY DAYS OR HOT DAYS. IT IS ALSO A VERY STICKY SURFACE THAT IS STICKING TO EVERYTHING. THIS IS KNOWN PROBLEM ON LEXUS AND TOYOTA CARS. *TR

WHEN I WAS GOING TO PARK MY CAR IN THE BOX IN FRONT OF THE HOTEL ROOM, I TOUCHED THE ACCELERATOR SLIGHTLY TO ADVANCE THE TWO METERS DISTANT TO BE PROPERLY PARKED, THEN THE ACCELERATOR RUN IN HIGH SPEED THE BRAKES DID NOT RESPOND. TO REDUCE THE IMPACT, I TURNED THE WHEEL TO THE RIGHT AND CRASHED INTO THE HOTEL WALL. PEOPLE FROM LEXUS IS MAKING AN INVESTIGATION. THE QUESTION IS HOW CONFIDENT IS THAT INVESTIGATION. THE CAR WAS CHECK THE DAY BEFORE FOR 15,000 MILES CHECK. I LIVE NOW IN DURANGO, MEXICO AND JUST CAME TO HAVE MY CAR CHECKED.

I OWN A LEXUS ES 350, 2009 AND RECEIVED A RECALL NOTICE FOR THE ?MAT? PROBLEM. I NEEDED OTHER MAINTENANCE DONE AND BROUGHT IT OVER TO THE LEXUS DEALER. MY SERVICE MANAGER SAID TO BE ON THE SAFE SIDE HE WOULD HAVE THE RECALL WORK ON THE ACCELERATOR/BRAKE SITUATION FIXED. I THANKED HIM. IT TURNED OUT THAT TWO DAYS LATER I DID RECEIVE THE SECOND LETTER SO I WAS GLAD IT WAS FIXED. ABOUT TWO WEEKS LATER ON MARCH 12, 2010 THE CAR WAS STARTED BY ME AND PUT IN REVERSE. THE EMERGENCY BREAK ENGAGED BY ITSELF. THE BREAK WAS TAPPED AND THE BREAK DISENGAGED. THIS HAPPENED ONCE IN THE MORNING. THE CAR WAS THEN FINE UNTIL THAT SAME EVENING WHEN MY HUSBAND WAS BACKING THE CAR OUT OF A FRIEND?S DRIVEWAY ONTO A BUSY STREET. AGAIN THE EMERGENCY BREAK SELF ENGAGED. AND THERE WAS ONCOMING TRAFFIC. IT WAS AN UNPLEASANT SITUATION. MY HUSBAND AND I WHEN WE PARK HAVE NOT USED EMERGENCY BRAKES FOR ABOUT 10 YEARS. WE KNOW IT WAS NOT ON EITHER TIME. WE ALSO KNOW WE DID NOT STEP ON IT AS WE STARTED THE CAR AND BACKED OUT. THOUGH NOTHING CAME OF THIS, IT DID POSE A POTENTIAL ACCIDENT. *TR

TL* THE CONTACT OWNS A 2009 LEXUS ES350. THE CONTACT STATED THAT WHILE PARKED THE SHE NOTICED FLAMES COMING FROM THE FRONT DRIVERS SIDE DOOR. THE CONTACT USED A PIECE OF CLOTHING TO PUT OUT THE FIRE. THE FIRE DEPARTMENT WAS CALLED TO THE SCENE AND A REPORT WAS FILED. THE CONTACT SUSTAINED BURNS TO HER LEFT WRIST AND HAND. AS A RESULT, THE CONTACT HAD TO UNDERGO SURGERY. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE CAUSE OF THE FIRE WAS UNKNOWN. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 35,000.

LEXUS 2009, MODEL ES350. ALL WINDOWS AND SUNROOF OPEN BY THEMSELVES AT THE SAME TIME AT DIFFERENT OCCAISONS. VEHICLE HAS BEEN BROUGHT AND LEFT AT KEYES LEXUS IN VAN NUYS, CA. NUMEROUS TIMES TO CORRECT FROM BEGINNING OF MY PURCHASE. THEY FAILED TO CORRECT THE PROBLEM TO THIS DATE AFTER PROMISSING TO DO SO. THE DANGER EXISTS IF THIS HAPPENS WHILE DRIVING, IT COULD CAUSE AN ACCIDENT. *TR

MELTING DASHBOARD PROBLEM WHICH AFFECTS VISIBILITY. I CALLED LEXUS HEADQUARTERS IN AUGUST 2017 AND REPORTED THE PROBLEM. I TOOK THE CAR IN TO LEXUS DEALER AND THEY TOOK PICTURES WHICH THEY SAID THEY WOULD SUBMIT SOMEWHERE. AFTER MANY MONTHS, I CALLED HEADQUARTERS AGAIN. I GOT A CALL FROM THEM ON 1/29/2018 STATING THAT MY CAR IS NO LONGER UNDER WARRANTY. THEY WANT ME TO PAY TO REPLACE DASHBOARD. MANY OTHER LEXUS MODELS HAVE BEEN RECALLED FOR THIS SAME PROBLEM. HOWEVER, THEY INDICATED MY MODEL WAS NOT UNDER RECALL. SINCE MY CAR ALSO HAVE THE DEFECTED MATERIAL THAT WAS USED IN THOSE OTHER MODELS, I BELIEVE LEXUS SHOULD BE HELD RESPONSIBLE FOR REPLACING THE DASHBOARD. THE ES350 SHOULD ALSO BE UNDER RECALL BECAUSE THE PROBLEM EXISTS IN THIS MODEL. PLEASE CONTACT ME TO ADVISE.

VEHICLE DASHBOARD IS MELTING AND CREATES A DANGEROUS ROAD GLARE WHEN DRIVING ON SUNNY DAYS OR HOT DAYS. IT IS ALSO A VERY STICKY SURFACE THAT IS STICKING TO EVERYTHING. THIS IS KNOWN PROBLEM ON LEXUS AND TOYOTA CARS. *TR

TL*THE CONTACT OWNS A 2009 LEXUS ES350. WHILE DRIVING APPROXIMATELY 45 MPH, THE CONTACT COULD SMELL FUEL INSIDE THE VEHICLE. THE CONTACT STATED THE SMELL WAS ALSO NOTICEABLE WHEN OUTSIDE THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE TECHNICIANS STATED THEY COULD NOT DIAGNOSE THE FAILURE BUT ALSO SMELLED THE FUEL. THE CONTACT CONTINUED TO SMELL THE FUEL. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHERE THE TECHNICIANS STATED THEY WOULD CONTACT THE MANUFACTURER TO HAVE ANOTHER TECHNICIAN INSPECT THE VEHICLE. THE CONTACT STATED THE DEALER PROVIDED A RENTAL VEHICLE AND WAS WAITING FOR A RESPONSE FROM THE DEALER. THE APPROXIMATE FAILURE MILEAGE WAS 15,100. UPDATED 08/31/11

I TOO AM HAVING THE SAME PROBLEM WITH THE THUMPING NOISE FROM THE TRUNK AREA. I NOTICE WHEN I TAKE OFF FROM A DEAD STOP IT SOUNDS LIKE A THUMP NOISE RIGHT WHEN YOU TAKE OFF. IT MUST BE THE FUEL TANK AND I NOW SEE THAT OTHERS ARE HAVING THIS SAME PROBLEM. THIS CANNOT BE NORMAL??> *TR

TL* THE CONTACT OWNS A 2009 LEXUS ES350. THE CONTACT STATED THAT WHEN DRIVING APPROXIMATELY 50-55 MPH WITH THE HEADLIGHTS IN ACTIVATION, THE HEADLIGHTS WOULD FAIL SPORADICALLY. THE CONTACT TRIED PUSHING ON THE LEVER FOR THE HIGH BEAMS AND BUT THE HIGH BEAM HEADLIGHTS WERE ALSO UNRESPONSIVE. THE VEHICLE WAS TAKEN TO A DEALER FOR DIAGNOSIS. AFTER DIAGNOSIS THEY ADVISED THE CONTACT THAT THE LIGHT BULBS FAILED AND NEEDED TO BE REPLACED. THE HEADLIGHT BULBS WERE REPLACED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE AND CURRENT MILEAGES WERE APPROXIMATELY 19,700.

TL*THE CONTACT OWNS A 2009 LEXUS ES 350. THE CONTACT STATED THAT THE HEADLIGHTS WERE VERY DIM. HE MENTIONED THAT THE FAILURE WAS A SAFETY HAZARD BECAUSE THE DEFECT MADE IT IMPOSSIBLE FOR HIM TO SEE MORE THAN 100 FT DOWN THE ROAD. THE VEHICLE WAS TAKEN TO THE DEALER WHO ADVISED THE CONTACT THAT THEY WERE UNABLE TO DO ANYTHING BECAUSE THE LIGHTS WERE DESIGNED THAT WAY. THE MANUFACTURER WAS NOT CONTACTED. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS UNAVAILABLE. THE FAILURE AND CURRENT MILEAGES WERE 11,000.

TL* TAKATA RECALL. THE CONTACT OWNS A 2009 LEXUS ES350. THE CONTACT STATED THAT THE TRUNK FAILED TO SECURE AND OPENED OCCASIONALLY WITHOUT WARNING. THE CONTACT HAD TO MAKE SEVERAL ATTEMPTS WITH THE FUNCTION BUTTON TO LOCK AND UNLOCK THE TRUNK. AN INDEPENDENT MECHANIC STATED THAT THERE WAS A MANUFACTURER RECALL TO SERVICE THE FAILURE WITH THE TRUNK OPENING. THE DEALER STATED THAT THE RECALL EXPIRED, BUT THEY PROVIDED NO SOLUTION. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 17V006000 (AIR BAGS) AND THE DEALER MADE NO MENTION OF WHEN THE MANUFACTURER WOULD SUPPLY THE PARTS FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS UNKNOWN. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. ..UPDATED 06/27/17 *BF DEALERSHIP GAVE DISCOUNT ON REPAIR. * AS

2009 LEXUS ES-350 HAD SUDDEN ACCELERATION WHICH WAS OUT OF CONTROL IN MAY 2009. I HAD BROUGHT THIS CAR BACK TO LEXUS DEALERSHIP AT SOUTHFILED, MI WHO SAID IT WAS NOT AN ISSUE. *TR

ON MONDAY AUGUST 6TH, 2012 AT APPROXIMATELY 5: 25 AM, I ([XXX]) WAS ARRIVING AT WORK AT METHODIST HOSPITAL. I PULLED IN THE PARKING LOT AND STARTED TO MAKE A WIDE U TURN INTO A PARKING STALL DRIVING ABOUT 5 MILES PER HOUR. MY CAR SUDDENLY ACCELERATED AND THE BRAKES WOULD NOT WORK AND I WAS UNABLE TO STOP THE VEHICLE. I KEPT TRYING TO BRAKE TO NO AVAIL. I WENT THROUGH A FENCE AND DROVE OVER A STEEL POLE. JUST AS I WAS ABOUT TO HIT A VERY LARGE TREE, THE CAR FINALLY STOPPED. THE BRAKES FINALLY WORK ABOUT 3 TO 4 FEET IN FRONT OF THE TREE. I WAS ABLE TO DRIVE AROUND THE TREE AND PARK LIKE I DO EVERY DAY. AFTER PARKING, I GOT OUT OF THE VEHICLE, GOT MY PHONE FROM MY PURSE IN THE TRUNK AND CALLED MY HUSBAND AND TOLD HIM WHAT HAD JUST HAPPENED. I WAS VERY SHAKEN AND CRYING. THE CAR WAS WRECKED ON THE PASSENGER SIDE. [XXX] CALLED SECURITY & [XXX] CAME OVER. WE BOTH WENT BACK OUT WHERE THE ACCIDENT HAPPENED. I SHOWED HIM WHERE IT HAPPENED, WHAT HAPPENED AND WHERE I ENDED UP. [XXX] TOLD A FEW PHOTOS. WE HAVE CONTACTED LEXUS [XXX] #2 OPTION (JUDY)AND OUR ATTORNEY ([XXX]) [XXX]. WE HAVE TAKEN THE VEHICLE TO LEXUS OF OMAHA. LEXUS WANTS US TO SIGN A BLACK BOX RELEASE. OUR ATTORNEY SUGGEST WE TURN IN A CLAIM TO SEE IF FARMERS WISHES TO SEE THE BLACK BOX 1ST.. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

IN A GROCERY STORE PARKING LOT, HAD TO SWING WIDE TO AVOID A TRUCK TURNING INTO A ROW OF PARKED CARS. IN DOING SO, THE RIGHT FRONT TIRE RAN OVER THE LAST FOOT OF A ROUNDED CURB ISLAND AT ABOUT A WALKING SPEED. THE SIDEWALL OF THE TIRE EXPERIENCED A 2 INCH L SHAPED BLOWOUT. THIS TIRE WAS ON A NEW CAR WITH LESS THAN 1200 MILES. I HAVE NEVER IN 50 YEARS HAD A TIRE HAVE THIS TYPE OF BLOWOUT WITH SUCH A LOW SPEED CURB ROLLOVER. THERE WAS NOTHING IN THIS AREA TO CAUSE A PUNCTURE. *TR