2010 Lexus ES350 Problems

TL* THE CONTACT OWNS A 2010 LEXUS ES350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V005000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. IRA LEXUS MANCHESTER (18 KILTON RD, BEDFORD, NH 03110, (603) 218-3500) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 LEXUS ES350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V024000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. LEXUS OF ENGLEWOOD (53 ENGLE ST, ENGLEWOOD, NJ 07631, (201) 568-3900) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE AND NEEDED TO BE ORDERED. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

TL* THE CONTACT RENTED A LEXUS 2010 ES350. THE CONTACT STATED THAT THE VEHICLE SUDDENLY ACCELERATED AS THE BRAKE PEDAL WAS DEPRESSED, CAUSING HER TO CRASH INTO THE REAR OF ANOTHER VEHICLE. THE CONTACT SUSTAINED INJURIES TO THE BACK, KNEE, ANKLES, LEGS AND SPINE. THE VEHICLE WAS TOWED TO THE DEALER FOR INSPECTION BY AN ENGINEER. THE FAILURE WAS LOCATED AT THE MAIN COMPUTER BRAIN. THE VEHICLE WAS ALSO INCLUDED IN THE SPEED CONTROL RECALL HOWEVER, THE DEALER DID NOT PERFORM THE RECALL REPAIR. THE VEHICLE WAS DESTROYED. A POLICE REPORT WAS NOT FILED. THE FAILURE AND CURRENT MILEAGE WAS 5,041.

TL*THE CONTACT OWNS A 2010 LEXUS ES350. THE CONTACT STATED THAT IT TOOK THE VEHICLE THREE TO FOUR MINUTES TO SLOW DOWN WHEN HE TOOK HIS FOOT OFF THE ACCELERATOR PEDAL. THE FAILURE OCCURRED AT ANY SPEED. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THE CONTACT WAS TOLD THAT THERE WAS NOTHING WRONG. THE CONTACT ALSO STATED THAT THE NAVIGATION SYSTEM DID NOT FUNCTION PROPERLY. THE FAILURE MILEAGE WAS 0 AND THE CURRENT MILEAGE WAS APPROXIMATELY 15,600. UPDATED 01/31/11 *BF UPDATED 02/03/11 UPDATED 02/14/11

HAPPENED IN A RESIDENTIAL NEIGHBORHOOD. IN MOTION TO MAKE A TURN AROUND FROM THE MAIN STREET INTO A SIDE STREET. I WANTED TO HEAD BACK THE DIRECTION FROM WHERE I HAD JUST BEEN. I WAS MOVING VERY SLOWLY BECAUSE OF THE SMALL TURNING RADIUS.I WAS JUST TURNING INTO THE VERY OPENING OF THE SIDE STREET. UPON CURVING INTO THE "U" OF MY TURN THE CAR FIERCELY PROPELLED FORWARD. IT FELT LIKE IT WAS ATTEMPTING A "0 TO 60" LAUNCH. I LOOKED AT MY FOOT IN DISBELIEF THAT I MAY HAVE BEEN ON THE GAS PEDAL .NO... MY FOOT WAS ON THE BRAKE. MY CAR CRASHED INTO A LARGE ROCK/BOULDER RESIDENTIAL LANDSCAPE THAT STOPPED IT. I SHUT MY ENGINE OFF. PASSENGER SIDE REAR WHEEL WAS OFF THE GROUND. FRONT RIGHT WAS ELEVATED ON TOP OF ROCKS. I WAS FINE. VERY SHAKEN AND IN DISBELIEF OF THE RAPID LAUNCH AND SITUATION. RAPID CAR HAD TO BE TOWED. EXTERIOR DAMAGE. UNDERSIDE DAMAGE AS WELL.

TL* THE CONTACT OWNS A 2010 LEXUS ES350. THE CONTACT STATED THAT THE DASHBOARD WAS MELTED AND STICKY. THE CONTACT ALSO STATED THAT THE SUN PRODUCED A GLARE ON THE DASHBOARD, WHICH MADE DRIVING VERY DIFFICULT. THE VEHICLE WAS TAKEN TO AN UNKNOWN DEALER. THE TECHNICIAN TOOK PICTURES AND INFORMED THE CONTACT THAT THERE WERE NO RECALLS FOR THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND ALSO STATED THAT THERE WAS NO RECALL. THE FAILURE MILEAGE WAS APPROXIMATELY 70,000.

BRAKES DO NOT STOP AS THEY SHOULD

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 LEXUS ES350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS). WHILE DRIVING 50 MPH, THE CONTACT HAD TO ABRUPTLY DEPRESS THE BRAKE PEDAL, BUT IT FAILED TO RESPOND. AS A RESULT, THE CONTACT REAR ENDED ANOTHER VEHICLE. THE AIR BAGS FAILED TO DEPLOY. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC, BUT WAS NOT DIAGNOSED OR REPAIRED. THERE WERE NO INJURIES AND A POLICE REPORT WAS FILED. PRIOR TO THE CRASH, THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE VEHICLE WAS TAKEN TO STERLING MCCALL LEXUS (10025 SOUTHWEST FWY, HOUSTON, TX 77074, (713) 995-2600) WHERE IT WAS CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE FAILURE MILEAGE WAS 100,000. PARTS DISTRIBUTION DISCONNECT.

VEHICLE FAILED TO START WHEN PROPER PROCEDURE WAS FOLLOWED, THAT IS DEPRESSING THE BRAKE AND THEN WHEN GREEN LIGHT ILLUMINATES ON STARTER BUTTON ON DASHBOARD, PRESSING THAT BUTTON. THIS HAS HAPPENED OVER FIFTY TIMES. VEHICLE HAS BEEN INSPECTED AT LOCAL LEXUS DEALERSHIP OVER THE COURSE OF AT LEAST FIVE SEPARATE DAYS. A COMPREHENSIVE SET OF DIAGNOSTIC TESTS WERE PERFORMED AT DEALERSHIP DURING ONE OF THESE INSPECTIONS WHEN CAR FAILED TO START IN THEIR SERVICE DEPARTMENT WHILE TECHNICIAN WAS BEING OVERSEEN BY A DIAGNOSTIC EXPERT FROM THE DEALERSHIP. I WAS TOLD THEY COULD NOT FIND ANY PROBLEM, AND SHOULD CALL AGAIN IF IT SHOULD REOCCUR. THEY SAID THERE WAS NO RECORD OF THIS HAPPENING BEFORE SO THERE WAS NOTHING ELSE THEY COULD DO. DO YOU HAVE RECORD OF THIS HAPPENING WITH EITHER OTHER LEXUS OR ANY VEHICLES SIMILARLY EQUIPPED, AND IF SO ARE THERE ANY REPAIR STEPS THAT CAN BE UNDERTAKEN? MY WIFE AND I ARE VERY NERVOUS ABOUT TRYING TO DRIVE THE VEHICLE, BECAUSE WE NEVER KNOW IF WE WILL BE STRANDED SOMEWHERE AND UNABLE TO GET TO HOME OR SAFETY. THIS HAS HAPPENED WHEN THE VEHICLE WAS PARKED IN OUR GARAGE OR AT A SHOPPING AREA, AND IT WAS NOT IDLING OR RUNNING, BUT IN. THE "OFF" MODE. THESE EVENTS OCCURRED 4/3/2018, 4/4/2018, 10/25/2018 THRU 11/1/2018 THE VEHICLE WAS NOT BEING DRIVEN BETWEEN 5/11/2018 AND 10/13/2018 BECAUSE MY WIFE AND MYSELF WERE LIVING IN ANOTHER LOCATION, AND SAID VEHICLE WAS HOUSED IN A LOCKED GARAGE WITH A BATTERY CHARGER ATTACHED (TRICKLE CHARGER), THAT WAS PURCHASED FROM AN AUTHORIZED LEXUS DEALER. CAR AND CHARGER WERE CHECKED EVERY TWO WEEKS TO MAKE SURE CHARGER WAS WORKING. CHARGER OPERATED PROPERLY DURING THAT ENTIRE TIME SPAN.

2010 MERCEDES BENZ E550. CONSUMER WRITES IN REGARDS TO KEYLESS IGNITION SYSTEM ISSUES AND AUTO-OFF PUSH BUTTON MECHANISM INSTALLATION TO PREVENT CARBON MONOXIDE POISONING. *SMD THE CONSUMER STATED THE VEHICLE WAS PARKED IN THE GARAGE. THE NEXT DAY THE GARAGE AS WELL AS THE ENGINE WAS NOTICEABLY HOT. 2 ADULTS WERE LATER FOUND UNCONSCIOUS IN THE HOME FROM CARBON MONOXIDE POISONING. *JS

THE SIDE RIGHT MIRROR MELTED. WHEN I ASK DEALER ABOUT PROBLEM, HE DECLINED TO FIX IT. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

REAR WINDOW DISTORTS OTHER CAR HEADLIGHT AT NIGHT AND IS VERY DISTRACTING, ESPECIALLY IN HEAVY TRAFFIC. IT APPEARS THAT THE SLANT OF THE WINDOW AND THE DEFROSTING WIRES ARE SET TO CLOSE AND THIS IS WHAT CAUSES THIS PROBLEM. LATER MODELS, THIS IS CORRECTED BY FEWER WIRES WITH MORE SEPARATION. *TR

The contact owns a 2010 Lexus ES350.The contact stated while driving at various speeds, the sun was reflecting on the dashboard. There was a mirror-like image obstructing the driver's vision. The contact stated that there was a shiny substance on the dashboard. The contact called the local dealer, but the vehicle was not diagnosed or repaired. The manufacturer was contacted and provided a case number. The failure mileage was approximately 91,000.

TL* THE CONTACT OWNS A 2010 LEXUS ES350. THE CONTACT STATED THAT THE DASHBOARD HAD MELTED. AS A RESULT, WHEN SUNLIGHT STRUCK IT CAUSED A GLARE AND OBSTRUCTED THE CONTACT'S VIEW. THE VEHICLE WAS TAKEN TO A DEALER BUT THE VEHICLE WAS UNABLE TO DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 36,000.

TL*THE CONTACT OWNS A 2010 LEXUS ES350. THE CONTACT STATED THAT IT TOOK THE VEHICLE THREE TO FOUR MINUTES TO SLOW DOWN WHEN HE TOOK HIS FOOT OFF THE ACCELERATOR PEDAL. THE FAILURE OCCURRED AT ANY SPEED. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THE CONTACT WAS TOLD THAT THERE WAS NOTHING WRONG. THE CONTACT ALSO STATED THAT THE NAVIGATION SYSTEM DID NOT FUNCTION PROPERLY. THE FAILURE MILEAGE WAS 0 AND THE CURRENT MILEAGE WAS APPROXIMATELY 15,600. UPDATED 01/31/11 *BF UPDATED 02/03/11 UPDATED 02/14/11

THIS CONCERNS MY 2010 LEXUS ES 350, ACQUIRED NEW ON NOV. 30, 2009. ON1/23/10 I FOUND THE DRIVER FLOOR MAT LOOSE. UNDERNEATH WERE THE TWO LIGHT PLASTIC CLIPS, ONE OF WHICH (THE ONE ON THE GAS-PEDAL SIDE) WAS OUT OF ITS SOCKET ON THE FLOOR AND WAS LYING FREE ON THE FLOOR. WITH CONSIDERABLE DIFFICULTY I WAS ABLE TO RE-INSERT THE FLIMSY FLANGES OF THE LOOSE CLIP INTO ITS SOCKET AND THEN TO SECURE THE MAT TO BOTH CLIPS. OTHER THAN A VACUUMING BY THE ATTENDANT IN A CAR-WASH ESTABLISHMENT 1/16/10 NOTHING HAD BEEN DONE TO THE MAT SINCE THE ACQUISITION OF THE CAR. THERE WAS NO ADVERSE CONSEQUENCE OF THIS EQUIPMENT FAILURE, BUT MY CONCERN IS: LEXUS CRASHES HAVE BEEN ATTRIBUTED TO LOOSE FLOOR MATS JAMMING THE GAS PEDAL. IT APPEARS THAT THE MAT STILL COMES LOOSE WITHOUT ANY INCORRECT ACTION ON THE PART OF THE DRIVER. *TR

2010 MERCEDES BENZ E550. CONSUMER WRITES IN REGARDS TO KEYLESS IGNITION SYSTEM ISSUES AND AUTO-OFF PUSH BUTTON MECHANISM INSTALLATION TO PREVENT CARBON MONOXIDE POISONING. *SMD THE CONSUMER STATED THE VEHICLE WAS PARKED IN THE GARAGE. THE NEXT DAY THE GARAGE AS WELL AS THE ENGINE WAS NOTICEABLY HOT. 2 ADULTS WERE LATER FOUND UNCONSCIOUS IN THE HOME FROM CARBON MONOXIDE POISONING. *JS

THE CAR INTERMITTENTLY DOES NOT START. OCCURRED FOUR TIMES IN LESS THAN FIVE MONTHS. CAR BOUGHT NEW FROM DEALER LATE 4/2010. AFTER DRIVING CAR AROUND TO RUN ERRANDS, CAR DOES NOT START. BRAKE IS HARD, AND CHARGING SYSTEM WARNING SIGN APPEARS. SOS SAFETY FEATURE OFTEN DOES NOT OPERATE DURING THESE INSTANCES. FIRST OCCURRED 6/28/2010. ROADSIDE CALLED-REQUIRED BATTERY JUMP. DEALER EVALUATED CAR- CLAIMED NO ISSUES WITH CAR OR BATTERY. SECOND OCCURRENCE: 7/6/10. ROADSIDE CALLED. DEALER EVALUATED CAR FOR TWO WEEKS. THIRD OCCURRENCE HAPPENED WHILE AT DEALER. LEXUS TECHNICIAN WAS ABLE TO REPLICATE THE PROBLEM. TECHNICIAN THOUGHT THE CAR WAS NOT RECOGNIZING THE KEY. BATTERY FOR KEYS REPLACED. FOURTH OCCURRENCE- 8/31/10. ROADSIDE CALLED. BROUGHT TO DEALER. CLAIMS THERE ARE NO ISSUES WITH CAR, BUT CANNOT PROVIDE EXPLANATION WHY THIS IS OCCURRING OR GIVE ANY GUIDELINES TO PREVENT THE SITUATION FROM OCCURRING AGAIN. IN ALL INSTANCES THE CAR WAS NEVER COLD, SO BATTERY COULD NOT HAVE BEEN ISSUE. FAILURE WAS REPLICATED BY DEALER, BUT DEALER UNABLE TO FIND ADEQUATE RESOLUTION TO FAILURE. HOWEVER, CLAIMS CAR IS "SAFE" TO DRIVE. *TR

TL* THE CONTACT OWNS A 2010 LEXUS ES350 EQUIPPED WITH YOKOHAMA TIRES. SIZE 245/40/R18. THE CONTACT STATED THAT WHILE DRIVING 35 MPH OVER A ROAD DAMAGE, THE TIRE EXPLODED. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION AND THEY REPLACED THE TIRE. THE CONTACT STATED THAT THE FAILURE RECURRED ON TWO ADDITIONAL TIRES. THE FAILURE MILEAGE OF THE TIRE AND THE VEHICLE WAS 6,000.