2007 Lexus Gs 350 Owner Complaints

TL* THE CONTACT OWNS A 2007 LEXUS GS 350. THE CONTACT STATED THAT THE VEHICLE ACCELERATED INDEPENDENTLY WITHOUT WARNING WHILE PULLING OUT OF THE DRIVEWAY. AS A RESULT, THE VEHICLE STRUCK A TREE AND DAMAGED THE PASSENGER SIDE OF THE VEHICLE. THE CONTACT WAS ABLE TO STOP THE VEHICLE AND DRIVE IT HOME. THERE WERE NO INJURIES. THE DEALER AND MANUFACTURER WERE NOT NOTIFIED OF THE FAILURE. THE CONTACT RECENTLY RECEIVED A RECALL NOTICE IN THE MAIL REGARDING NHTSA CAMPAIGN NUMBER: 18V432000(FUEL SYSTEM, GASOLINE). THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS UNKNOWN.

NHTSA ID

11280938

Incident

Sep 15, 2019

TRUNK LATCH NUT CAN BECOME LOOSE AND FALL OUT MAKING IT IMPOSSIBLE TO CLOSE TRUNK

NHTSA ID

11194848

Incident

Apr 9, 2019

Mileage

176,000 mi

TL* THE CONTACT OWNS A 2007 LEXUS GS 350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V432000 (FUEL SYSTEM, GASOLINE). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. KENDALL LEXUS OF EUGENE (380 GOODPASTURE ISLAND RD, EUGENE, OR 97401, (855) 981-5525) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

NHTSA ID

11172509

Incident

Sep 1, 2018

CANNOT SEE OUT OF THE REARVIEW MIRROR DUE TO BACK STREAKS, THIS IS A KNOWN ISSUE WITH THIS VEHICLE, THIS SHOULD BE A SAFETY RECALL

NHTSA ID

11163299

Incident

Dec 19, 2018

Mileage

104,890 mi

WHILE DRIVING HIGHWAY, WITHOUT ANY IMPACT ON THE CAR, NO ACCIDENT OCCURED, AIRBAG ON PASSENGER SIDE DEPLOYED WITHOUT ANY REASON.

NHTSA ID

11092598

Incident

May 8, 2018

TAKATA RECALL MY CAR WAS INVOLVED IN A ACCIDENT AND I WAS HIT BY THE RIGHT SIDE PANEL AND THROWN UP AGAINST ANOTHER VEHICLE AND THEN SLAMMED INTO A PAVEMENT WALL ON THE FREEWAY I WAS ONLY TRAVELING ABOUT 10 MILES WHEN I WAS STRUCK BY A CAR TRAVELING 70 MILES AND MY AIRBAGS DID NOT DEPLOY CAUSING INJURIES TO MY ARM RESULTING IN ME HAVING TO HAVE SURGERY AND NOW I HAVE A ROD IN MY ARM FOR LIFE DON'T UNDERSTAND WHY THESE AIRBAGS DIDN'T DEPLOY AND IF NOT THEN WHAT WASN'T THE GS 350 ON THE LIST CAUSE SOMEWHERE MINES WENT FAULTY

NHTSA ID

11074166

Incident

Nov 9, 2017

Mileage

117,000 mi

TL* THE CONTACT OWNS A 2007 LEXUS GS 350. WHILE THE VEHICLE WAS OCCUPIED WITH THE ENGINE ON AND THE GEAR SHIFTED IN PARK, THE FRONT PASSENGER CURTAIN AIR BAG AND THE REAR PASSENGER AIR BAG (LOCATED BETWEEN THE BACK REST AREA) ABRUPTLY DEPLOYED. THE CONTACT HEARD A HISSING NOISE PRIOR TO THE FAILURE. THERE WERE NO INJURIES. A LEXUS ENGINEER INSPECTED THE VEHICLE AT THE LEXUS DEALER (3150 ADAMS STREET, RIVERSIDE, CA, 92504 PHONE: 951-353-0903). THE INVESTIGATION CONCLUDED THAT THE AIR BAG FAILURE WAS NOT CAUSED BY A MANUFACTURER DEFECT. THE CONTACT WAS ALSO ADVISED THAT THE VIN WAS INCLUDED IN AN UNKNOWN AIR BAG RECALL. THE MANUFACTURER WAS NOT NOTIFIED. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 135,000. UPDATED 09/20/17*LJ *CN

NHTSA ID

11012829

Incident

Mar 1, 2017

Mileage

135,000 mi

BRIDGESTONES PONTANZA TIRES SIZE (245-45-18) TIRES HAVE FALLEN APART TWICE , MEAING TWO DIFFERENT SET OF TIRES HAVE LARGE BLOW OUTS ON THE SIDES . HAVE TAKING THEM TO FIRESTONE TO BE REPLACED BOTH TIMES AND EXPLAINED A RECALL NEED TO BE DONE BEFORE SOMEONE IS KILLED AND THEY JUST SHRUG IT OFF. CAR WAS SITTING BOTH TIME IN DRIVE WAY AND NOTICE FLAT TIRES. WENT TO CHANGE THEM OUT AN NOTICED LARGE HOLES.

NHTSA ID

10934669

Incident

Dec 2, 2016

Mileage

170,000 mi

I ALSO HAVE A HEADLIGHT THAT HAS INTERMITTENTLY NOT WORKED. I RUN MY LIGHTS ON THE AUTO FEATURE. IN THE LAST 6 MONTHS, I HAVE NOTED THAT THE LEFT HEADLIGHT ONLY TURNS ON SOME OF THE TIME. I NEED TO CHECK IT, TURN THE LIGHTS OFF, THEN BACK ON TO GET IT TO WORK. HAPPENS ABOUT 20% OF THE TIME AND IS A SAFETY ISSUE. ABOUT 3 YEARS AGO, SOMEONE FOLLOWED ME INTO A STORE AND TOLD ME THAT MY LEFT HEADLIGHT WAS OUT. WHEN I LEFT AND TURNED THE CAR ON, THEN CHECKED THE HEADLIGHTS, THEY WERE WORKING. I NOW REALIZE THAT THIS IS WHEN IT STARTED.

NHTSA ID

10855590

Incident

Oct 9, 2015

Mileage

90,000 mi

I HAVE A PROBLEM WITH A HEAD LIGHT GOING OUT INTERMITTENTLY, AND OCCASIONALLY BOTH BULBS AND WHAT APPEARS TO BE THE BACK BULBS TOO GO OUT LEAVING MY CAR COMPLETELY DARK, INTERIOR LIGHTS ARE SOMETIMES INCLUDED. A QUICK OFF/ON OF THE LIGHT SWITCH AND THE LIGHTS ARE BACK TO NORMAL. I WILL INTERMITTENTLY TURN MY LIGHTS OFF THEN BACK ON SO I CAN CONTROL THE DARKNESS. I LOVE MY LEXUS, BUT FEEL VERY UNSAFE IN IT, AS THE LIGHTS COULD GO DARK AND I CAN'T RESPOND QUICK ENOUGH OR ONCOMING TRAFFIC WILL NOT SEE ME AROUND A CURVE. I TOOK THE CAR IN A COUPLE OF YEARS AGO TO MY LEXUS DEALER, TOM WILLIAMS, AND THEY TOLD ME THE CAR BATTERY WAS WEAK AND CAUSING THE PROBLEM, SHORTLY THEREAFTER I DID REPLACE THE BATTERY, BUT THAT DID NOT SOLVE THE PROBLEM. WHEN I BRING IT TO LEXUS, THEY ONLY TEST IT DURING THE DAY. STILL DON'T KNOW WHAT THE PROBLEM IS. I RECENTLY HAD THE CAR IN FOR THE FUEL SYSTEM RECALL AND THEY RECHECKED AND SAID AGAIN THEY COULD NOT REPRODUCE THE PROBLEM, I FELT LIKE THEY WERE TELLING ME I WAS LYING. THE MOST RECENT INCIDENT OCCURRED WITH 102,000 MILES ON IT, BUT IT HAS BEEN HAPPENING FOR SEVERAL YEARS SINCE ABOUT 60,000 MILES

NHTSA ID

10850406

Incident

Mar 10, 2016

Mileage

102,000 mi

TL* THE CONTACT OWNS A 2007 LEXUS GS 350. AFTER TAKING THE VEHICLE TO THE DEALER TO BE REMEDIED PER NHTSA CAMPAIGN NUMBER: 13V395000 (ENGINE), IT WAS DIAGNOSED THAT ONE OF THE ENGINE VALVES WAS BENT. IN ADDITION, THE ENGINE'S ROCKER WAS FRACTURED AND BOTH THE VALVES AND ROCKER NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 88,000. THE VIN WAS NOT PROVIDED.

NHTSA ID

10839362

Incident

Feb 15, 2016

Mileage

88,000 mi

LOW BEAM XENON HEADLIGHT ON DRIVERS SIDE INTERMITTENTLY SHUTS OFF. AT TIMES BOTH LOW BEAM HEADLIGHTS FLICKER AND SHUT OFF COMPLETELY CAUSING NO VISION AT NIGHT. WHEN THE LIGHTS ARE SWITCHED OFF THEN BACK ON THEY WORK ONCE AGAIN BUT USUALLY FOR A FEW MINUTES ONLY. ALSO, THERE'S ALWAYS A STRONG GASOLINE SMELL IN THE CAR, WHILE SITTING STILL. ONCE THE CAR IS IN MOTION, THE SMELL SEEMS TO GO AWAY.

NHTSA ID

10818197

Incident

Aug 1, 2011

Mileage

70,000 mi

THE DESIGN AND FAILURE OF THE REAR BRAKE CALIPERS, THE REAR BRAKE CALIPERS CONSTANTLY RUST AND SEIZE MAKING THEM STICK AND CAUSE A SAFETY ISSUE BECAUSE THE BRAKES WILL LOCK AND START SMOKING. EVEN AFTER REPAIR THE BRAKES WILL SEIZE AGAIN AFTER A YEAR OR SOMETIME SOONER. IT IS A KNOWN DEFECT BY LEXUS BUT STILL NOT COVERED AS A RECALL/SAFETY ISSUE.

NHTSA ID

10788247

Incident

Mar 9, 2015

Mileage

90,000 mi

TL* THE CONTACT OWNS A 2007 LEXUS GS 350. WHILE DRIVING 21 MPH, THE CONTACT CRASHED INTO A PARKED VEHICLE. THE AIR BAGS FAILED TO DEPLOY. THE CONTACT SUSTAINED BACK, NECK, AND SHOULDER INJURIES THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO A COLLISION CENTER AND REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 24,800.

NHTSA ID

10781124

Incident

Jun 12, 2012

Mileage

24,800 mi

TL* THE CONTACT OWNED A 2007 LEXUS GS 350. WHILE DRIVING AT APPROXIMATELY 21 MPH, THE CONTACT CRASHED INTO A PARKED VEHICLE. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS FILED. THE CONTACT SUSTAINED UNKNOWN INJURIES THAT REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.

NHTSA ID

10760491

Incident

Jun 12, 2012

MY TRUNK NOT OPEN WITH REMOTE KEY OR IT NOT OPEN WITH TRUNK RELEASE BUTTON NEAR DRIVER SIDE DASH BOARD. [XXX] [XXX]@COMCAST.NET INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).' *JB

NHTSA ID

10726747

Incident

Jun 19, 2015

Mileage

59,000 mi

TL* THE CONTACT OWNED A 2007 LEXUS GS 350. WHILE DRIVING APPROXIMATELY 5 MPH, FLAMES APPEARED FROM THE FRONT PASSENGER SIDE OF THE VEHICLE WITHOUT WARNING. THE CONTACT PULLED OVER AND THE ENTIRE PASSENGER SIDE WAS ENGULFED IN FLAMES. THE FIRE DEPARTMENT RESPONDED AND EXTINGUISHED THE FIRE. THE VEHICLE WAS TOWED TO THE DEALER AND WAS NOT DIAGNOSED; HOWEVER, THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 134,000.

NHTSA ID

10725213

Incident

Jun 14, 2015

Mileage

134,000 mi

RECEIVED URGENT SAFETY RECALL NOTICE (ELF-POTENTIAL FUEL PRESSURE SENSOR LEAK - CAN CAUSE FIRE!). CALLED DEALERSHIP TO MAKE APPOINTMENT TO REPAIR. THEY SAID THEY DID NOT HAVE THE PART, WOULD HAVE TO ORDER AND CALL ME TO SCHEDULE APPOINTMENT. COULD BE AS LONG AS A MONTH! UNACCEPTABLE! WHY DIDN'T LEXUS/TOYOTA HAVE ENOUGH PARTS READY TO SHIP TO ACCOMMODATE THE REPAIRS? THEY KNOW HOW MANY CARS IT AFFECTS AND THE RECALL CAME OUT IN OCTOBER OF 2014. THEY HAD PLENTY OF TIME TO BE READY & HAVE THE PARTS AVAILABLE TO GET THEM TO THE REPAIR FACILITIES IN A TIMELY MANNER. THIS IS A SAFETY ISSUE AND I DON'T FEEL REAL SAFE RIGHT NOW. *TR

NHTSA ID

10705897

Incident

Apr 15, 2015

I RECEIVED A RECALL NOTICE ABOUT TWO MONTHS AGO AND AFTER NUMEROUS CALLS TO MY LOCAL DEALER, AKRON CANTON LEXUS, NOTHING HAS BEEN RESOLVED, NO REPLACEMENT HAS BEEN MADE AND HAVE NOT RECEIVED ANY HELP FROM MY LOCAL DEALER. THE RECALL INVOLVES A POTENTIAL FUEL PRESSURE SENSOR LEAK WHICH I MIGHT THINK MAY BE A SERIOUS ISSUE TO ADDRESS ESPECIALLY SINCE IMPORTANT SAFETY RECALL NOTICE IS WRITTEN IN RED INK!! *TR

NHTSA ID

10701311

Incident

Jan 23, 2015

TL*THE CONTACT OWNS A 2007 LEXUS GS 350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V647000 (FUEL SYSTEM, GASOLINE) HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

NHTSA ID

10693013

Incident

Mar 9, 2015

I NOTICED THE NEXT DAY AFTER I PURCHASE THE VEHICLE, THAT THE RIGHT HEADLIGHT WAS OUT BUT THE REST WERE ON. I CALLED THE DEALER AND TOLD THEM ABOUT THE PROBLEM AND THEY TOLD ME TO BRING IT IN. THE NEXT DAY THE LIGHTS WERE ON SO I DIDN'T TAKE IT BACK. SINCE THEN, IT HAPPENS EVERY TIME I TURN THE LIGHTS ON IN THE EVENING. I BOUGHT THE CAR WITHOUT AN EXTENDED WARRANTY, SO I DIDN'T TAKE IT BACK. SINCE THEN I HAVE PURCHASED AN EXTENDED WARRANTY THROUGH AN OUTSIDE COMPANY, BUT SINCE I HAVE SEEN THIS SAME PROBLEM ON SEVERAL CARS SIMILAR TO MINE, I DECIDED TO REPORT IT BEFORE I DECIDED TO PAY A DEDUCTIBLE OUT OF POCKET. IT'S NOT JUST THE RIGHT HEADLIGHT, SOMETIMES IT'S THE RIGHT, SOMETIMES IT'S BOTH AND THE FOG LIGHTS JUST STAY ON. *TR

NHTSA ID

10616126

Incident

Mar 18, 2014

Mileage

61,950 mi

TL* THE CONTACT OWNS A 2007 LEXUS GS 350. THE CONTACT STATED THAT WHILE STOPPED AT A TRAFFIC LIGHT, THE VEHICLE SURGED FORWARD AND REVVED UP WHILE THE BRAKE WAS DEPRESSED. THE CONTACT STATED THAT THE VEHICLE WAS PLACED IN NEUTRAL IN ORDER TO AVOID SURGING FORWARD. THE CONTACT MENTIONED THAT THE VEHICLE STABILITY CONTROL WARNING LIGHT ILLUMINATED A DAY BEFORE THE INCIDENT. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER HAD NOT BEEN NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 73,000.

NHTSA ID

10609212

Incident

Jul 8, 2014

Mileage

73,000 mi

MY CAR HAD SEVERAL RECALLS ON IT I JUST RECENTLY STARTED GETTING MAIL ON THE RECALL I GOT THE FIRST LETTER IN FEB AND THE SECOND AT THE END OF MARCH AND IT HAD TO DO WITH 3 PARTS VALVE SPRING , ACTUATOR, VALVE VARIENT TIMING THE WEEK AFTER I GOT MY 2ND RECALL LETTER MY CAR JUST STOPPED WORKING WHEN I FILLED IT WITH GAS, BUT 2 DAYS BEFORE THAT I WAS DRIVING THEN VSC, ENGINE , ABS LIGHTS ALL CAME ON AND I LOST POWER WITH NO ACCELERATION ,I TOOK IT TO TOYOTA AND IT WAS DIAGNOSED AND I WAS TOLD I NEEDED THE RECALL ITEMS (3) REPLACED, I THEN WAS DIRECTED TO TAKE IT TO LEXUS AND THEY REFUSED TO HONOR THE RECALL AND THE PARTS THAT CAUSED MY CAR TO BREAK DOWN. THE RECALL PARTS WHICH THEY WONT REPLACE I WAS TOLD IT WAS OUT OF WARRANTY AND TO MANY MILES . SO I WAS TOLD I HAVE TO GET THE PARTS FIXED THAT WERE ON RECALL IN ORDER FOR THEM TO LOOK AT THE CAR I SPOKE TO CORPORATE MRS JUDY COMBS SHE ASKED BOBBY RAHAL IF THEY CAN ASSIST WITH GETTING MY CAR FIXED BECAUSE OF THE RECALL ITEMS AND THEY DECLINED INSTEAD I GOT A BILL FOR 5427.00 IF I WANTED IT FIXED. AND THE SERVICE GUY [XXX] TOLD ME THE REASON THE CAR BROKE DOWN IS BECAUSE OF THE RECALL ITEMS AND HE WOULD LOVE TO FIX IT BUT HIS MANAGER SAID NO. SO LEXUS REFUSED TO HONOR THE RECALL AND I HAVE TO GET MY CAR FIXED IN ORDER FOR THEM TO LOOK AT IT. I WAS SENT A INVOICE THAT SAID LEXUS THE CORPORATE OFFICE DECLINED TO HELP BUT IT WAS THE ACTUAL DEALER THAT DECLINED TO REPLACE THE RECALLED PARTS. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

NHTSA ID

10587777

Incident

May 3, 2014

Mileage

210,000 mi

2007 LEXUS ES 350. CONSUMER WRITES IN REGARDS TO VEHICLE UNINTENDED ACCELERATION. *SMD THE CONSUMER STATED SHE EXPERIENCED SUDDEN ACCELERATION FOR 2 MILES, THAT TOOK THE VEHICLE FROM 60 MPH TO 85 PLUS MPH. DURING THE ACCELERATION PERIOD, SHE COULD NOT SLOW DOWN DESPITE TAKING HER FOOT OFF THE ACCELERATOR AND PRESSING THE BRAKE PEDAL REPEATEDLY. THE VEHICLE EVENTUALLY SLOWED DOWN ON ITS ON ACCORD AND DECELERATED. SHE WAS ABLE TO STOP THE VEHICLE. THE CONSUMER ALSO NOTICED THE TACHOMETER NEEDLE USUALLY REGISTERED BETWEEN 2000 AND 3000 RPM'S, BEGAN TO WIDELY FLUCTUATE BETWEEN 2000-6000 RPMS WITH NO CORRESPONDING CHANGE IN THE VEHICLE ENGINE SOUND. *JB

NHTSA ID

10578721

Incident

Mar 9, 2014

2007 LEXUS GS 350. CONSUMER WRITES IN REGARDS TO PASSENGER SIDE FLOOR GETS WET WHEN A/C IS ON. *SMD THE DEALER UN-CLOGGED A DRAIN.

NHTSA ID

10560965

Incident

Nov 27, 2013