2017 Lexus Gs 350 Problems
Owner-reported complaints filed with NHTSA, grouped by component
Data refreshed
What this page shows
Everything below is an owner-reported complaint submitted to NHTSA about the 2017 Lexus Gs 350, grouped by the component NHTSA recorded on the report. These are not confirmed defects, and they are not recalls. NHTSA does not verify most reports before publishing them, and a category with more reports in it is not evidence that a part is defective.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Reports by component
Ranked by how many owner reports name each component category
- Seat belts225.0%
- Electrical112.5%
- Engine112.5%
- Airbags112.5%
- Other / unspecified112.5%
- Tires & wheels112.5%
- Fuel system112.5%
Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.
Each component in detail
What the reports in each category say, in the owners' own words
Seat belts
Reports naming seat belts, buckles, retractors and pretensioners.
From owner reports, verbatim
I VISITED MULTIPLE TIMES AT THE LEXUS DEALERSHIP FOR FIXING THE TICKING NOISE. WHEN I DROVE UNEVEN PAVEMENT, PRESS BREAK, AND ROUGH ROAD, IT PRODUCES METAL TICKING NOISE. THEY FIXED MY CAR 3 TIMES (UNDER WARRANTY) BUT I'M STILL HEARING THE SAME NOISE OVER AND OVER. 1ST TIME - THEY INSULATED THE REAR DOOR SPEAKER 2ND TIME - THEY CHANGED THE SEAT-BELT BUCKLE 3RD TIME - THEY CHANGED THE SEAT-BELT AND REPLACED SOME BOLTS. 4TH TIME - THEY REFUSED TO FIX MY CAR AND THEY TOLD ME TO SEND THE NOISE IN MP3/VIDEO, SO I SENT THE FILE TO THEM BUT THEY IGNORED ME I DON'T THINK THIS PROBLEM IS RELATING TO THE SEATBELT. I THINK IT'S FACTORY DEFECT IN THE WELD/GLUE OF THE B-PILLAR WHERE IT ATTACHES TO THE ROOF. I TRIED TO TELL THEM THE PROBLEM BUT THEY DID NOT LISTEN TO ME AT ALL THIS NOISE IS HAPPENED IN LAST JANURAY BUT I COULDN'T VISIT AT THE DEALERSHIP DUE TO THE WORK AND I STARTED TO VISIT AT THERE IN JULY AND THEY COULDN'T FIX THE PROBLEM UNTIL NOW... THESE LINKS ARE EXAMPLES OF THE NOISE (PLEASE VOLUME UP HIGH BEFORE YOU HEAR THE NOISE FROM THE VIDEO LINKS BELOW) HTTPS://WWW.YOUTUBE.COM/WATCH?V=JTHIX9REDAU HTTPS://WWW.YOUTUBE.COM/WATCH?V=ZMBS8SR-UT4&FEATURE=EMB_TITLE
I WAS INSIDE THE BUILDING , LOOKING AT A NEW VEHICLE, VIN. [XXX]. THEN MANAGER PULLED ME INTO THE OFFICE WITH WITNESSES AND EXPLAINED HE WASN'T DOING BUSINESS WITH ME, HE WAS NICE AND EXPLAINED, I WAS EXCITED AT WHAT HE EXPLAINED. I TOOK PIC OF GIANT STICKER, THE VIN DASH HAS A SQUARE SCAN BUT MY PHONE WOULDN'T READ IT, SALES MAN SAID THAT SERVICE HAS A MACHINE THAT READ IT, HE SAID THEY USUALLY COME WITH 0-6 MILES DUE TO FACTORY TESTING, I HAVE A TOYOTA NOW , I WENT TO DMV IN LINCOLN, PAID MY DOLLAR FOR SEARCH, IM PUTTING A LIEN OF A DOLLAR AND PAYING THE $7 FOR THE LIEN ON NE TITLE TO GET STARTED. KEYS MIGHT BE LOCKED IN THE TRUNK. IT HAS DOT TIRES, IM A CLASS C COMMERCIAL. MY CONCERN IS HOW DID THE VEHICLE GET INTO A LOCKED BUILDING WITH NO DATA, YOUR REPORT SAYS LEXUS, BUT LEXUS IS OWNED BY TOYOTA MOTOR SALES AND YOUR SITE SHOWED NO OWNER. DID THIS VEHICLE PASS EPA EMISSIONS TEST . ITS AS A BUSINESS PROPERTY OF A DEALERSHIP IN LINCOLN, NE. STATIONARY, WHAT TYPE OF FUEL, ARE DOT TIRES PAID OFF?. SEAT BELT BUZZARDS DON'T SOUND UNTIL VEHICLES REACHABOVE 13 USUALLY. TIRES PRESSURE IS TO BE CHECKED AND LOGGED ONE A MONTH. BATTERIES GET OLD FROM NON USE OF STORAGE, WARRANTY USUALLY STARTS WHEN CABLES ARE ATTACHED FOR ENGINE TO START TO TEST. WHO TESTED IT. I HAVE PICTURE OF GIANT STICKER ON MY PHONE. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Too few reports in this category for a page of its own — they appear in the full complaint list.
Electrical
Reports naming the electrical system — wiring, battery, charging, control modules, infotainment and electrical accessories.
From owner reports, verbatim
I WAS INSIDE THE BUILDING , LOOKING AT A NEW VEHICLE, VIN. [XXX]. THEN MANAGER PULLED ME INTO THE OFFICE WITH WITNESSES AND EXPLAINED HE WASN'T DOING BUSINESS WITH ME, HE WAS NICE AND EXPLAINED, I WAS EXCITED AT WHAT HE EXPLAINED. I TOOK PIC OF GIANT STICKER, THE VIN DASH HAS A SQUARE SCAN BUT MY PHONE WOULDN'T READ IT, SALES MAN SAID THAT SERVICE HAS A MACHINE THAT READ IT, HE SAID THEY USUALLY COME WITH 0-6 MILES DUE TO FACTORY TESTING, I HAVE A TOYOTA NOW , I WENT TO DMV IN LINCOLN, PAID MY DOLLAR FOR SEARCH, IM PUTTING A LIEN OF A DOLLAR AND PAYING THE $7 FOR THE LIEN ON NE TITLE TO GET STARTED. KEYS MIGHT BE LOCKED IN THE TRUNK. IT HAS DOT TIRES, IM A CLASS C COMMERCIAL. MY CONCERN IS HOW DID THE VEHICLE GET INTO A LOCKED BUILDING WITH NO DATA, YOUR REPORT SAYS LEXUS, BUT LEXUS IS OWNED BY TOYOTA MOTOR SALES AND YOUR SITE SHOWED NO OWNER. DID THIS VEHICLE PASS EPA EMISSIONS TEST . ITS AS A BUSINESS PROPERTY OF A DEALERSHIP IN LINCOLN, NE. STATIONARY, WHAT TYPE OF FUEL, ARE DOT TIRES PAID OFF?. SEAT BELT BUZZARDS DON'T SOUND UNTIL VEHICLES REACHABOVE 13 USUALLY. TIRES PRESSURE IS TO BE CHECKED AND LOGGED ONE A MONTH. BATTERIES GET OLD FROM NON USE OF STORAGE, WARRANTY USUALLY STARTS WHEN CABLES ARE ATTACHED FOR ENGINE TO START TO TEST. WHO TESTED IT. I HAVE PICTURE OF GIANT STICKER ON MY PHONE. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Too few reports in this category for a page of its own — they appear in the full complaint list.
Engine
Reports naming the engine itself — including stalling, misfires, oil consumption, cooling and internal engine components.
From owner reports, verbatim
DEALERS HATE ME, TOO EDUCATED. VEHICLE IS A COMMERCIAL CLASS C -HAZMAT OPERATED AS A TYPE O. IN NE, THIS VEHICLE IS PARKED IN THE DEALERSHIP UNTITLED INTO THE STATE OF NE, DOT TIRE WARRANTY, TIRES MUST BE CHECKED EVERY MONTH FOR VALVE STEM LEAKS, BATTERY GO OLD AFTER SITTING AROUND. DEALER REJECTED TO 1099 MISC ME, WARRANTY OF TOYOTA PAYS TO UNWRAP AND WASH VEHICLES YET DMV HAS NO RECORD OF WEIGHT OF VEHICLE FOR CLASS C, NO RECORD OF CERTIFICATE OF EXEMPTION OF VEHICLE EVEN BEING IN NE, EPA REQUIRES ENGINE INFO FROM JAPAN SHIPPING TO USA. DOT REQUIRES CARGO TO BE CLEAR OF HAZARDS FROM JAPAN TO USA. YET DMV/ DEALER HAVE NO RECORDS TO PROVER NON HAZARDS TO ME AS A DRIVER, NO INSURANCE NO REGISTRATION IN DRIVERS DOOR , NO SHIPPING PAPERS IN DRIVERS DOOR. FIRESTONE WARRANTY NEEDS RECEIPTS OF PURCHASE, NO MANUFACTURER DATE LISTED, REPAIR SHOP HAS UNPAID BILL OF APPLYING PARTS TO SKIN VIOLATING THE COVERAGE OF WATER DAMAGE, GLUE IS WORSE THEN WATER. [XXX] -HAZMAT , NO ODOMETER STATEMENT FROM TOYOTA MOTOR SALE TO NE TO DEALERSHIP TO FLOOR ROOM, 6500 TELLURIDE, NE 68521. I NEED TO KNOW WHAT CABIN AIR FILTER INSTALLED, STORAGE TYPE OR DRIVER TYPRE=EPA DOT HAS DOT NUMBER ON TIRES BEEN TRANSFERRED , I FILED WITH DMV STATE-NE , FILED WITH GEICO INSURANCE, 5-01-2017, I HAVE PHOTOS TO SEND LATER. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Too few reports in this category for a page of its own — they appear in the full complaint list.
Airbags
Reports naming the air-bag system — deployment behaviour, inflators, sensors and warning lights.
From owner reports, verbatim
TL* THE CONTACT OWNS A 2017 LEXUS GS 350. WHILE DRIVING 15 TO 20 MPH, ANOTHER VEHICLE FAILED TO STOP AND CRASHED INTO THE CONTACT'S VEHICLE. THE DRIVER'S AIR BAG AND FRONT PASSENGER AIR BAG FAILED TO DEPLOY. THERE WERE NO INJURIES. THE FIRE AND POLICE DEPARTMENTS WERE PRESENT, AND POLICE REPORT NUMBER: 180107 WAS FILED. THE VEHICLE WAS TOWED TO A COLLISION CENTER. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOTIFIED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 24,700. THE VIN WAS UNKNOWN.
Too few reports in this category for a page of its own — they appear in the full complaint list.
Other / unspecified
Reports whose component NHTSA recorded as unknown, or that do not map to one of the categories above.
From owner reports, verbatim
DEALERS HATE ME, TOO EDUCATED. VEHICLE IS A COMMERCIAL CLASS C -HAZMAT OPERATED AS A TYPE O. IN NE, THIS VEHICLE IS PARKED IN THE DEALERSHIP UNTITLED INTO THE STATE OF NE, DOT TIRE WARRANTY, TIRES MUST BE CHECKED EVERY MONTH FOR VALVE STEM LEAKS, BATTERY GO OLD AFTER SITTING AROUND. DEALER REJECTED TO 1099 MISC ME, WARRANTY OF TOYOTA PAYS TO UNWRAP AND WASH VEHICLES YET DMV HAS NO RECORD OF WEIGHT OF VEHICLE FOR CLASS C, NO RECORD OF CERTIFICATE OF EXEMPTION OF VEHICLE EVEN BEING IN NE, EPA REQUIRES ENGINE INFO FROM JAPAN SHIPPING TO USA. DOT REQUIRES CARGO TO BE CLEAR OF HAZARDS FROM JAPAN TO USA. YET DMV/ DEALER HAVE NO RECORDS TO PROVER NON HAZARDS TO ME AS A DRIVER, NO INSURANCE NO REGISTRATION IN DRIVERS DOOR , NO SHIPPING PAPERS IN DRIVERS DOOR. FIRESTONE WARRANTY NEEDS RECEIPTS OF PURCHASE, NO MANUFACTURER DATE LISTED, REPAIR SHOP HAS UNPAID BILL OF APPLYING PARTS TO SKIN VIOLATING THE COVERAGE OF WATER DAMAGE, GLUE IS WORSE THEN WATER. [XXX] -HAZMAT , NO ODOMETER STATEMENT FROM TOYOTA MOTOR SALE TO NE TO DEALERSHIP TO FLOOR ROOM, 6500 TELLURIDE, NE 68521. I NEED TO KNOW WHAT CABIN AIR FILTER INSTALLED, STORAGE TYPE OR DRIVER TYPRE=EPA DOT HAS DOT NUMBER ON TIRES BEEN TRANSFERRED , I FILED WITH DMV STATE-NE , FILED WITH GEICO INSURANCE, 5-01-2017, I HAVE PHOTOS TO SEND LATER. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Too few reports in this category for a page of its own — they appear in the full complaint list.
Tires & wheels
Reports naming tires, wheels, hubs, or the tire-pressure monitoring system.
From owner reports, verbatim
I WAS INSIDE THE BUILDING , LOOKING AT A NEW VEHICLE, VIN. [XXX]. THEN MANAGER PULLED ME INTO THE OFFICE WITH WITNESSES AND EXPLAINED HE WASN'T DOING BUSINESS WITH ME, HE WAS NICE AND EXPLAINED, I WAS EXCITED AT WHAT HE EXPLAINED. I TOOK PIC OF GIANT STICKER, THE VIN DASH HAS A SQUARE SCAN BUT MY PHONE WOULDN'T READ IT, SALES MAN SAID THAT SERVICE HAS A MACHINE THAT READ IT, HE SAID THEY USUALLY COME WITH 0-6 MILES DUE TO FACTORY TESTING, I HAVE A TOYOTA NOW , I WENT TO DMV IN LINCOLN, PAID MY DOLLAR FOR SEARCH, IM PUTTING A LIEN OF A DOLLAR AND PAYING THE $7 FOR THE LIEN ON NE TITLE TO GET STARTED. KEYS MIGHT BE LOCKED IN THE TRUNK. IT HAS DOT TIRES, IM A CLASS C COMMERCIAL. MY CONCERN IS HOW DID THE VEHICLE GET INTO A LOCKED BUILDING WITH NO DATA, YOUR REPORT SAYS LEXUS, BUT LEXUS IS OWNED BY TOYOTA MOTOR SALES AND YOUR SITE SHOWED NO OWNER. DID THIS VEHICLE PASS EPA EMISSIONS TEST . ITS AS A BUSINESS PROPERTY OF A DEALERSHIP IN LINCOLN, NE. STATIONARY, WHAT TYPE OF FUEL, ARE DOT TIRES PAID OFF?. SEAT BELT BUZZARDS DON'T SOUND UNTIL VEHICLES REACHABOVE 13 USUALLY. TIRES PRESSURE IS TO BE CHECKED AND LOGGED ONE A MONTH. BATTERIES GET OLD FROM NON USE OF STORAGE, WARRANTY USUALLY STARTS WHEN CABLES ARE ATTACHED FOR ENGINE TO START TO TEST. WHO TESTED IT. I HAVE PICTURE OF GIANT STICKER ON MY PHONE. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Too few reports in this category for a page of its own — they appear in the full complaint list.
Fuel system
Reports naming fuel storage or delivery — tanks, pumps, lines, injectors and fuel leaks.
From owner reports, verbatim
I WAS INSIDE THE BUILDING , LOOKING AT A NEW VEHICLE, VIN. [XXX]. THEN MANAGER PULLED ME INTO THE OFFICE WITH WITNESSES AND EXPLAINED HE WASN'T DOING BUSINESS WITH ME, HE WAS NICE AND EXPLAINED, I WAS EXCITED AT WHAT HE EXPLAINED. I TOOK PIC OF GIANT STICKER, THE VIN DASH HAS A SQUARE SCAN BUT MY PHONE WOULDN'T READ IT, SALES MAN SAID THAT SERVICE HAS A MACHINE THAT READ IT, HE SAID THEY USUALLY COME WITH 0-6 MILES DUE TO FACTORY TESTING, I HAVE A TOYOTA NOW , I WENT TO DMV IN LINCOLN, PAID MY DOLLAR FOR SEARCH, IM PUTTING A LIEN OF A DOLLAR AND PAYING THE $7 FOR THE LIEN ON NE TITLE TO GET STARTED. KEYS MIGHT BE LOCKED IN THE TRUNK. IT HAS DOT TIRES, IM A CLASS C COMMERCIAL. MY CONCERN IS HOW DID THE VEHICLE GET INTO A LOCKED BUILDING WITH NO DATA, YOUR REPORT SAYS LEXUS, BUT LEXUS IS OWNED BY TOYOTA MOTOR SALES AND YOUR SITE SHOWED NO OWNER. DID THIS VEHICLE PASS EPA EMISSIONS TEST . ITS AS A BUSINESS PROPERTY OF A DEALERSHIP IN LINCOLN, NE. STATIONARY, WHAT TYPE OF FUEL, ARE DOT TIRES PAID OFF?. SEAT BELT BUZZARDS DON'T SOUND UNTIL VEHICLES REACHABOVE 13 USUALLY. TIRES PRESSURE IS TO BE CHECKED AND LOGGED ONE A MONTH. BATTERIES GET OLD FROM NON USE OF STORAGE, WARRANTY USUALLY STARTS WHEN CABLES ARE ATTACHED FOR ENGINE TO START TO TEST. WHO TESTED IT. I HAVE PICTURE OF GIANT STICKER ON MY PHONE. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Too few reports in this category for a page of its own — they appear in the full complaint list.
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
Elsewhere on this vehicle
Data sources
- NHTSA Office of Defects Investigation — owner-reported complaints and the components recorded on them
Data on this page last refreshed .