2017 Lexus Gs 350

I VISITED MULTIPLE TIMES AT THE LEXUS DEALERSHIP FOR FIXING THE TICKING NOISE. WHEN I DROVE UNEVEN PAVEMENT, PRESS BREAK, AND ROUGH ROAD, IT PRODUCES METAL TICKING NOISE. THEY FIXED MY CAR 3 TIMES (UNDER WARRANTY) BUT I'M STILL HEARING THE SAME NOISE OVER AND OVER. 1ST TIME - THEY INSULATED THE REAR DOOR SPEAKER 2ND TIME - THEY CHANGED THE SEAT-BELT BUCKLE 3RD TIME - THEY CHANGED THE SEAT-BELT AND REPLACED SOME BOLTS. 4TH TIME - THEY REFUSED TO FIX MY CAR AND THEY TOLD ME TO SEND THE NOISE IN MP3/VIDEO, SO I SENT THE FILE TO THEM BUT THEY IGNORED ME I DON'T THINK THIS PROBLEM IS RELATING TO THE SEATBELT. I THINK IT'S FACTORY DEFECT IN THE WELD/GLUE OF THE B-PILLAR WHERE IT ATTACHES TO THE ROOF. I TRIED TO TELL THEM THE PROBLEM BUT THEY DID NOT LISTEN TO ME AT ALL THIS NOISE IS HAPPENED IN LAST JANURAY BUT I COULDN'T VISIT AT THE DEALERSHIP DUE TO THE WORK AND I STARTED TO VISIT AT THERE IN JULY AND THEY COULDN'T FIX THE PROBLEM UNTIL NOW... THESE LINKS ARE EXAMPLES OF THE NOISE (PLEASE VOLUME UP HIGH BEFORE YOU HEAR THE NOISE FROM THE VIDEO LINKS BELOW) HTTPS://WWW.YOUTUBE.COM/WATCH?V=JTHIX9REDAU HTTPS://WWW.YOUTUBE.COM/WATCH?V=ZMBS8SR-UT4&FEATURE=EMB_TITLE

NHTSA ID

11355494

Incident

Jan 20, 2020

Mileage

30,800 mi

TL* THE CONTACT OWNS A 2017 LEXUS GS 350. WHILE DRIVING 15 TO 20 MPH, ANOTHER VEHICLE FAILED TO STOP AND CRASHED INTO THE CONTACT'S VEHICLE. THE DRIVER'S AIR BAG AND FRONT PASSENGER AIR BAG FAILED TO DEPLOY. THERE WERE NO INJURIES. THE FIRE AND POLICE DEPARTMENTS WERE PRESENT, AND POLICE REPORT NUMBER: 180107 WAS FILED. THE VEHICLE WAS TOWED TO A COLLISION CENTER. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOTIFIED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 24,700. THE VIN WAS UNKNOWN.

NHTSA ID

11254674

Incident

Sep 4, 2019

Mileage

24,700 mi

DEALERS HATE ME, TOO EDUCATED. VEHICLE IS A COMMERCIAL CLASS C -HAZMAT OPERATED AS A TYPE O. IN NE, THIS VEHICLE IS PARKED IN THE DEALERSHIP UNTITLED INTO THE STATE OF NE, DOT TIRE WARRANTY, TIRES MUST BE CHECKED EVERY MONTH FOR VALVE STEM LEAKS, BATTERY GO OLD AFTER SITTING AROUND. DEALER REJECTED TO 1099 MISC ME, WARRANTY OF TOYOTA PAYS TO UNWRAP AND WASH VEHICLES YET DMV HAS NO RECORD OF WEIGHT OF VEHICLE FOR CLASS C, NO RECORD OF CERTIFICATE OF EXEMPTION OF VEHICLE EVEN BEING IN NE, EPA REQUIRES ENGINE INFO FROM JAPAN SHIPPING TO USA. DOT REQUIRES CARGO TO BE CLEAR OF HAZARDS FROM JAPAN TO USA. YET DMV/ DEALER HAVE NO RECORDS TO PROVER NON HAZARDS TO ME AS A DRIVER, NO INSURANCE NO REGISTRATION IN DRIVERS DOOR , NO SHIPPING PAPERS IN DRIVERS DOOR. FIRESTONE WARRANTY NEEDS RECEIPTS OF PURCHASE, NO MANUFACTURER DATE LISTED, REPAIR SHOP HAS UNPAID BILL OF APPLYING PARTS TO SKIN VIOLATING THE COVERAGE OF WATER DAMAGE, GLUE IS WORSE THEN WATER. [XXX] -HAZMAT , NO ODOMETER STATEMENT FROM TOYOTA MOTOR SALE TO NE TO DEALERSHIP TO FLOOR ROOM, 6500 TELLURIDE, NE 68521. I NEED TO KNOW WHAT CABIN AIR FILTER INSTALLED, STORAGE TYPE OR DRIVER TYPRE=EPA DOT HAS DOT NUMBER ON TIRES BEEN TRANSFERRED , I FILED WITH DMV STATE-NE , FILED WITH GEICO INSURANCE, 5-01-2017, I HAVE PHOTOS TO SEND LATER. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

NHTSA ID

10983851

Incident

May 1, 2017

I WAS INSIDE THE BUILDING , LOOKING AT A NEW VEHICLE, VIN. [XXX]. THEN MANAGER PULLED ME INTO THE OFFICE WITH WITNESSES AND EXPLAINED HE WASN'T DOING BUSINESS WITH ME, HE WAS NICE AND EXPLAINED, I WAS EXCITED AT WHAT HE EXPLAINED. I TOOK PIC OF GIANT STICKER, THE VIN DASH HAS A SQUARE SCAN BUT MY PHONE WOULDN'T READ IT, SALES MAN SAID THAT SERVICE HAS A MACHINE THAT READ IT, HE SAID THEY USUALLY COME WITH 0-6 MILES DUE TO FACTORY TESTING, I HAVE A TOYOTA NOW , I WENT TO DMV IN LINCOLN, PAID MY DOLLAR FOR SEARCH, IM PUTTING A LIEN OF A DOLLAR AND PAYING THE $7 FOR THE LIEN ON NE TITLE TO GET STARTED. KEYS MIGHT BE LOCKED IN THE TRUNK. IT HAS DOT TIRES, IM A CLASS C COMMERCIAL. MY CONCERN IS HOW DID THE VEHICLE GET INTO A LOCKED BUILDING WITH NO DATA, YOUR REPORT SAYS LEXUS, BUT LEXUS IS OWNED BY TOYOTA MOTOR SALES AND YOUR SITE SHOWED NO OWNER. DID THIS VEHICLE PASS EPA EMISSIONS TEST . ITS AS A BUSINESS PROPERTY OF A DEALERSHIP IN LINCOLN, NE. STATIONARY, WHAT TYPE OF FUEL, ARE DOT TIRES PAID OFF?. SEAT BELT BUZZARDS DON'T SOUND UNTIL VEHICLES REACHABOVE 13 USUALLY. TIRES PRESSURE IS TO BE CHECKED AND LOGGED ONE A MONTH. BATTERIES GET OLD FROM NON USE OF STORAGE, WARRANTY USUALLY STARTS WHEN CABLES ARE ATTACHED FOR ENGINE TO START TO TEST. WHO TESTED IT. I HAVE PICTURE OF GIANT STICKER ON MY PHONE. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

NHTSA ID

10983341

Incident

May 1, 2017

DL: On December 20, 2022, a settlement of claims for certain low pressure fuel pumps was approved by the federal court. The settlement includes Lexus?s agreement to provide a Customer Support Program for certain 2015-2020 model year (MY) vehicles that were not previously involved in a Safety Recall or Special Service Campaign related to the low pressure fuel pump. The purpose of this Customer Support Program letter is to help clarify how to administer this coverage in accordance with the settlement.

DL: On December 20, 2022, a settlement of claims for certain low pressure fuel pumps was approved by the federal court. The settlement includes Lexus?s agreement to provide a Customer Support Program for certain 2013-2020 model year (MY) vehicles originally equipped with low pressure fuel pumps repaired under Safety Recall 20LA01 or Special Service Campaign 21LC01. The purpose of this Customer Support Program letter is to help clarify how to administer this coverage in accordance with the settlement.

TSB: Some 2013 ? 2020 model year Lexus vehicles may exhibit a hard start and/or MIL ON condition with one or more of the following Diagnostic Trouble Codes (DTCs): ?DTC P0171 and/or P0174 (System Too Lean Bank 1/Bank 2) ?DTC P0087 Fuel Rail / System Pressure ? Too Low Techstream data list analysis may reveal positive fuel trims including a no pressure condition verified by a manual fuel pressure gauge. Follow the Repair Procedure in this bulletin to address these conditions.

DP: Limited Service Campaign KLG expired December 01, 2022

DP: Customer Support Program 19LE05 expired December 1, 2022.

TI: 19LE05 Expired December 1, 2022