RoadVitals

2010 Lexus Gs 350

Recalls, owner-reported complaints, investigations and safety data

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
7
Latest Feb 21, 2019
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
3
Latest Jun 26, 2018
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
0
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
1

Overview

Our database contains 7 NHTSA owner-reported complaints for the 2010 Lexus Gs 350, most frequently naming the airbags, brakes and driver assistance categories. 3 safety recalls have been issued covering this model year; and 165 manufacturer communications are on file.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

What owners report

Complaints grouped by the component NHTSA recorded

  • Airbags444.4%
  • Brakes111.1%
  • Driver assistance111.1%
  • Engine111.1%
  • Fuel system111.1%
  • Visibility111.1%

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Safety recalls

3 campaigns cover this model year

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov
18V432000

FUEL SYSTEM, GASOLINE:DELIVERY; FUEL SYSTEM, GASOLINE:DELIVERY:HOSES, LINES/PIPING, AND FITTINGS

Jun 26, 2018
114,998 units potentially affected
The defect: Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2007-2011 Lexus GS350 and GS450h, 2006-2013 Lexus IS350 and 2010-2014 Lexus IS350C vehicles, equipped with 3.5L V6 2GR-FSE gasoline engines. The diaphragms in the fuel pulsation dampers may harden over time and develop cracks, possibly causing a fuel leak.
The risk: A fuel leak in the presence of an ignition source can increase the risk of a fire.
The remedy: Toyota will notify owners, and dealers will replace the fuel delivery pipe with a new pipe that has improved pulsation dampers, free of charge. The recall began August 23, 2018. Owners may contact Lexus customer service at 1-800-255-3987. Toyota's number for this recall is JLF.
Toyota Motor Engineering & ManufacturingManufacturer number JLFView on NHTSA.gov
14V647000

FUEL SYSTEM, GASOLINE:DELIVERY:HOSES, LINES/PIPING, AND FITTINGS

Oct 15, 2014
422,509 units potentially affected
The defect: Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain model year 2007-2010 Lexus LS vehicles manufactured May 9, 2006, to July 20, 2010, 2006-2011 Lexus GS vehicles manufactured January 6, 2005, to September 10, 2010, and 2006-2011 Lexus IS vehicles manufactured August 30, 2005, to September 10, 2010. Due to anti-corrosion plating remnants, fuel may leak from where the fuel pressure sensor is attached to the fuel delivery pipe.
The risk: A fuel leak in the presence of an ignition source increases the risk of a fire.
The remedy: Toyota will notify owners, and dealers will clean and reseal the fuel pressure sensor mounting area, free of charge. The recall began March 3, 2015. Owners may contact Toyota customer service at 1-800-331-4331.
Toyota Motor Engineering & ManufacturingView on NHTSA.gov
13V395000

ENGINE

Sep 4, 2013
101,584 units potentially affected
The defect: Toyota is recalling certain model year 2007-2011 Lexus GS350 vehicles manufactured June 19, 2006, through July 12, 2011; and model year 2006-2011 Lexus IS350 vehicles manufactured May 27, 2005, through July 13, 2011; and model year 2010-2011 Lexus IS350c vehicles manufactured November 25, 2009, through July 19, 2011. These vehicles, equipped with the 2GR-FSE engine, use bolts to secure the housing and sprocket of the Variable-Valve Timing (VVT) system gear assembly. These bolts could become loose due to abnormal impacts generated within the gear assembly immediately after a cold start-up.
The risk: The loose bolts could cause the VVT gear housing and sprocket to separate and result in the engine stopping while the vehicle is being driven, increasing the risk of a crash.
The remedy: Toyota will notify owners, and Lexus dealers will replace the VVT unit free of charge. Owners may contact Toyota at 1-800-331-4331.
Toyota Motor Engineering & ManufacturingView on NHTSA.gov

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

Airbags
Filed Feb 21, 2019

WHILE I WAS DRIVING MY LEXUS THE DRIVERS SIDE CURTAIN AIRBAG DEPLOYED WITHOUT ANY TYPE OF ACCIDENT OR INCIDENT. I ALSO HAVE DASH CAMERA VIDEO AT THE EXACT MOMENT THE AIRBAGS DEPLOYED. THIS WAS BEYOND FRIGHTENING TO HAVE THEM DEPLOY WITHOUT AN ACCIDENT. I CONTACTED LEXUS AND THEY DO NOT SEEM THAT CONCERNED. THERE IS SOME SERIOUS SAFETY DEFECT FOR THIS TO HAVE HAPPENED WITHOUT A CRASH. I CAN'T IMAGINE IF THE VEHICLE WAS MAKING A TURN BECAUSE WE WOULD NOT HAVE BEEN ABLE TO SEE. I WOULD NEVER WANT THIS TO HAPPEN TO ANYONE ELSE. NOW I HAVE TO PAY AROUND 5,000. TO FIX SOMETHING THAT I DID NOT CAUSE AND SEEMS LIKE A VERY SERIOUS SAFETY DEFECT. THE DEALER SERIOUSLY TOLD ME MY VEHICLE WAS OUT WARRANTY. I CONTACTED SCOTT MURPHY@TOYOTA CORPORATION AND HE CAN'T CONCEPTUALIZE THAT IT WAS NOT IN A COLLISION. AFTER SPEAKING WITH THEM I WONDER IF THIS HAS HAPPENED TO OTHERS AND THEY JUST SAID ' IT IS OUT OF WARRANTY'?? THANK YOU AND I HOPE NO ONE EVER HAS TO EXPERIENCE THERE AIRBAGS DEPLOYING WITHOUT AN ACCIDENT OR DEALING WITH LEXUS. THANK YOU.

NHTSA ID
11181596
Incident
Feb 17, 2019
Fuel system
Filed Oct 29, 2018

TL* THE CONTACT OWNS A 2010 LEXUS GS350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V432000 (FUEL SYSTEM, GASOLINE); HOWEVER, THE PARTS WERE NOT AVAILABLE. THE DEALER, DOLAN LEXUS (7175 S VIRGINIA ST, RENO, NV 89511, 775-826-5050) WAS CONTACTED AND CONFIRMED THAT PARTS ARE NOT AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE MANUFACTURER WAS NOT NOTIFIED. PARTS DISTRIBUTION DISCONNECT.

NHTSA ID
11143833
Incident
Oct 29, 2018
Visibility
Filed Apr 12, 2018

TL* THE CONTACT OWNS A 2010 LEXUS GS 350. WHILE DRIVING APPROXIMATELY 50 MPH IN THE RAIN, THE WINDSHIELD WIPERS FAILED TO FUNCTION. THE CONTACT COASTED THE VEHICLE TO THE SIDE OF THE ROAD. THE CONTACT CALLED AAA AND THEY CAME OUT AND TIGHTENED THE WIPER ARM NUTS AND BOLTS. THE VEHICLE WAS LATER TAKEN TO GERMAINE LEXUS OF EASTON WHERE IT WAS DIAGNOSED THAT THE WIPER ARM NUTS AND BOLTS WERE STRIPPED AND NEEDED TO BE REPLACED. THE WIPER NUTS AND BOLTS WERE TEMPORARILY REPAIRED. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 13V030000 (VISIBILITY/WIPER). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND INFORMED THE CONTACT THAT THE VEHICLE WAS NOT INCLUDED IN THE RECALL. THE APPROXIMATE FAILURE MILEAGE WAS 61,100. *TT *TR

NHTSA ID
11084760
Incident
Sep 13, 2017
Mileage
61,100 mi
Airbags
Filed Jan 22, 2018
Crash reported

PROBLEMS WITH MY PASSENGER AIIRBAG NOT DEFLATING WHEN I HIT THE FRONT NUMBER OF MY CAR AT 35 MPH. CAR 🚗 WAS IN MOTION.

NHTSA ID
11064059
Incident
Aug 23, 2011
Airbags
Filed Dec 30, 2016

TAKATA AIRBAG RECALL-- LEXUS HAS NOT OFFERED A FIX FOR THE RECALL OF THE FRONT PASSENGER AIRBAG RECALL. OUR ES 350 HAS BEEN RENDERED UNUSABLE SINCE WE CANNOT CARRY ANY PASSENGERS IN THE FRONT SEAT. LEXUS HAS NOT OFFERED TO DISABLE THE FRONT AIRBAG SO THAT SEAT CAN BE USED UNTIL THE RECALL IS COMPLETED. WE NEED ANOTHER VEHICLE IN THE INTERIM AND HAVE NOT BEEN OFFERED ONE BY LEXUS OR NEED THE FRONT AIRBAG DISABLED.

NHTSA ID
10938845
Incident
Jun 1, 2016
Airbags
Filed May 11, 2016

TL* THE CONTACT OWNS A 2010 LEXUS GS 350. WHILE THE VEHICLE WAS PARKED, THE HEADREST AIR BAG DEPLOYED WITHOUT WARNING OR IMPACT. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE HEADREST NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 90,000. THE VIN WAS NOT PROVIDED.

NHTSA ID
10864422
Incident
Apr 4, 2016
Mileage
90,000 mi
BrakesDriver assistanceEngine
Filed Dec 14, 2014

I WAS PULLING INTO A PARKING SPACE, DRIVING VERY VERY SLOWLY, ABOUT 1 OR 2 MPH, AND MY VEHICLE EXPERIENCED UNINTENDED ACCELERATION, BOLTING FORWARD VERY ABRUPTLY. I WAS ABLE TO STOP THE CAR BY APPLYING EXTREME PRESSURE ON THE BRAKE FOR A FEW SECONDS. THE DEALERSHIP REVIEWED THE CAR AND SAID THERE WAS NOTHING WRONG. THEY SUGGEST THAT I MIGHT HAVE STEPPED ON THE BRAKE AND ACCELERATOR AT THE SAME TIME, WHICH THEY DID TO REPLICATE THE EXPERIENCE. HOWEVER, NOW THAT I HAVE HAD OPPORTUNITY TO CONSIDER THAT, I DON'T THINK I COULD HAVE EFFECTIVELY PRESSED BOTH SIMULTANEOUSLY TO ACHIEVE THAT ABRUPT ACCELERATION. IF THAT WERE POSSIBLE, AND IT HAPPENS MOSTLY IN LEXUS AND TOYOTA, IS IT A DESIGN FLAW WHICH MIGHT ENABLE THAT? *TR

NHTSA ID
10664173
Incident
Dec 5, 2014
Mileage
17,800 mi

Manufacturer communications

A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.

Safety Recall 22

EQUIPMENT

Lexus Safety Recall and Service Campaign - Technician Certification Requirements 4.13.2022

L-SB-0006-22

EQUIPMENT

TSB: This Service Bulletin includes procedures to replace damaged or loose front carpet floor retainer(s) without replacing the carpet assembly. Follow the Repair Procedure in this bulletin to replace the loose or damaged carpet floor retainer(s).

L-SB-0004-22

AIR BAGS

TSB: Some 2005 ? 2022 model year Lexus vehicles that have undergone water intrusion may exhibit a condition in which a musty smell is present. Follow the procedures in this bulletin to remediate the odor and address this condition. The purpose of this service bulletin is to provide general guidelines and procedures for odor remediation. This service bulletin provides a guide on how to prepare the interior of the vehicle prior to an odor remediation being performed, as well as contact information for an approved vendor who will arrange the remediation, and instructions on how to prepare the interior of the vehicle for reassembly once the remediation has been completed. Refer to all model and model year specific Repair Manuals and the EPA (Environmental Protection Agency) website for the most up-to-date safety and precautionary guidelines. This service bulletin is to provide a general overview and direction for the odor remediation process.

Lexus PRO19-02 -

EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL; TIRES; WHEELS

POL: This consolidated Tire Warranty Guide contains the complete warranty terms for all brands of ground and spare tires currently in use by Lexus. This information must be kept near the point of vehicle sale and be available to any customer that requests it. Customers can find this information on the Owner?s section of Lexus.com. Dealers can locate a copy of this guide on the Claims Processing & Resource Center in Dealer Daily as well.

L-SB-0046-21

BACK OVER PREVENTION: SENSING SYSTEM: RADAR; FORWARD COLLISION AVOIDANCE: SENSING SYSTEM: RADAR; LANE DEPARTURE: SENSING SYSTEM: RADAR

TSB: For proper calibration of the millimeter wave radar sensor, the vehicle and radar target must be on a level surface with a consistent plane. If a level surface with a consistent plane is not available, use the Floor Slope Compensation Procedure in this service bulletin in conjunction with the appropriate model and model year Repair Manual instructions when adjusting the millimeter wave radar sensor.

Lexus Safety Re

AIR BAGS

Lexus Safety Recall and Service Campaign - Technician Certification Requirements

Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.

Compare model years

Complaint and recall counts across every year of this model

Lexus Gs 350 by model year
YearComplaintsRecallsInvestigationsIssue Index
2020000—
2019020—
2018120—
2017410—
2016300—
2015151036.2
2014161050.1
2013263050.9
2012000—
2011430—
2010Viewing730—
2009830—
2008194053.2
2007575159.4
2006111—

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.