RoadVitals

2011 Lexus Gs 350

Recalls, owner-reported complaints, investigations and safety data

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
4
Latest Jan 15, 2020
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
3
Latest Jun 26, 2018
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
0
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
1

Overview

Our database contains 4 NHTSA owner-reported complaints for the 2011 Lexus Gs 350, most frequently naming the airbags, body & structure and exterior lighting categories. 3 safety recalls have been issued covering this model year; and 186 manufacturer communications are on file.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

What owners report

Complaints grouped by the component NHTSA recorded

  • Airbags250.0%
  • Body & structure125.0%
  • Exterior lighting125.0%

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Safety recalls

3 campaigns cover this model year

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov
18V432000

FUEL SYSTEM, GASOLINE:DELIVERY; FUEL SYSTEM, GASOLINE:DELIVERY:HOSES, LINES/PIPING, AND FITTINGS

Jun 26, 2018
114,998 units potentially affected
The defect: Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2007-2011 Lexus GS350 and GS450h, 2006-2013 Lexus IS350 and 2010-2014 Lexus IS350C vehicles, equipped with 3.5L V6 2GR-FSE gasoline engines. The diaphragms in the fuel pulsation dampers may harden over time and develop cracks, possibly causing a fuel leak.
The risk: A fuel leak in the presence of an ignition source can increase the risk of a fire.
The remedy: Toyota will notify owners, and dealers will replace the fuel delivery pipe with a new pipe that has improved pulsation dampers, free of charge. The recall began August 23, 2018. Owners may contact Lexus customer service at 1-800-255-3987. Toyota's number for this recall is JLF.
Toyota Motor Engineering & ManufacturingManufacturer number JLFView on NHTSA.gov
14V647000

FUEL SYSTEM, GASOLINE:DELIVERY:HOSES, LINES/PIPING, AND FITTINGS

Oct 15, 2014
422,509 units potentially affected
The defect: Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain model year 2007-2010 Lexus LS vehicles manufactured May 9, 2006, to July 20, 2010, 2006-2011 Lexus GS vehicles manufactured January 6, 2005, to September 10, 2010, and 2006-2011 Lexus IS vehicles manufactured August 30, 2005, to September 10, 2010. Due to anti-corrosion plating remnants, fuel may leak from where the fuel pressure sensor is attached to the fuel delivery pipe.
The risk: A fuel leak in the presence of an ignition source increases the risk of a fire.
The remedy: Toyota will notify owners, and dealers will clean and reseal the fuel pressure sensor mounting area, free of charge. The recall began March 3, 2015. Owners may contact Toyota customer service at 1-800-331-4331.
Toyota Motor Engineering & ManufacturingView on NHTSA.gov
13V395000

ENGINE

Sep 4, 2013
101,584 units potentially affected
The defect: Toyota is recalling certain model year 2007-2011 Lexus GS350 vehicles manufactured June 19, 2006, through July 12, 2011; and model year 2006-2011 Lexus IS350 vehicles manufactured May 27, 2005, through July 13, 2011; and model year 2010-2011 Lexus IS350c vehicles manufactured November 25, 2009, through July 19, 2011. These vehicles, equipped with the 2GR-FSE engine, use bolts to secure the housing and sprocket of the Variable-Valve Timing (VVT) system gear assembly. These bolts could become loose due to abnormal impacts generated within the gear assembly immediately after a cold start-up.
The risk: The loose bolts could cause the VVT gear housing and sprocket to separate and result in the engine stopping while the vehicle is being driven, increasing the risk of a crash.
The remedy: Toyota will notify owners, and Lexus dealers will replace the VVT unit free of charge. Owners may contact Toyota at 1-800-331-4331.
Toyota Motor Engineering & ManufacturingView on NHTSA.gov

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

Exterior lighting
Filed Jan 15, 2020

2011 LEXUS GS 350. CONSUMER WRITES IN REGARDS TO INAUDIBLE TURN SIGNAL INDICATOR. *LD THE CONSUMER STATED THE MANUFACTURER AND DEALER ADVISED THE VEHICLE WAS OPERATING AS DESIGNED. *JS

NHTSA ID
11298773
Incident
Jan 15, 2020
Body & structure
Filed Jun 19, 2018

TL* THE CONTACT OWNS A 2011 LEXUS GS 350. THE CONTACT STATED THAT THE DASHBOARD WAS MELTING AND CAUSED A GLARE, WHICH MADE IT DIFFICULT TO SEE OUT OF THE WINDSHIELD. THE VEHICLE WAS TAKEN TO THE DEALER (LEXUS OF PALM BEACH IN WEST PALM BEACH, FLORIDA) WHERE IT WAS DETERMINED THAT VEHICLE WAS NOT INCLUDED IN A RECALL. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND THE CONTACT WAS AWAITING A CALL BACK. THE FAILURE MILEAGE WAS APPROXIMATELY 80,000. THE VIN WAS NOT AVAILABLE.

NHTSA ID
11102603
Incident
Jun 9, 2018
Mileage
80,000 mi
Airbags
Filed Aug 23, 2017
Crash reported

TAKATA RECALL; MAY 23, 2016; GZG, 16V340. FRONT SEAT PASSENGER. I CANNOT PUT ANYONE IN THE FRONT SEAT. LEXUS WILL NOT FIX OR BUY THE CAR BACK, BUT CARMAX WILL. I SELDOM DRIVE...NOT HAPPY. MY CAR WAS HIT PARKED AND THE BAG DID NOT GO OFF. THE CAR WAS REPAIRED BY PROGRESSIVE BUT I CANNOT BE SURE I THEY CHECKED ITS SECURITY OF THE BAG. DON'T FEEL SAFE IN THE CAR AT ALL. TCC CAMPUS, ARLINGTON, TX. I WAS VOTING. IT WAS A TRUCK. AND BI-STANDERS GOT HER INFO. SHE TRIED TO HIT AND RUN

NHTSA ID
11019113
Incident
Nov 11, 2016
Mileage
37,954 mi
Airbags
Filed Feb 28, 2017

2011 LEXUS ES 350. CONSUMER WRITES IN REGARDS TO NO REMEDY AVAILABLE TO REPAIR FRONT PASSENGER RECALL NOTICE. *SMD

NHTSA ID
10954710
Incident
Feb 1, 2017

Manufacturer communications

A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.

19LE05 Technical

EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

TI: 19LE05 Expired December 1, 2022

KLG Technical In

EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

TI: 19LE05 Expired December 1, 2022

KLG Dealer Packa

EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

DP: Limited Service Campaign KLG expired December 01, 2022

19LE05 Dealer Pa

EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

DP: Customer Support Program 19LE05 expired December 1, 2022.

Safety Recall 22

EQUIPMENT

Lexus Safety Recall and Service Campaign - Technician Certification Requirements 4.13.2022

L-SB-0006-22

EQUIPMENT

TSB: This Service Bulletin includes procedures to replace damaged or loose front carpet floor retainer(s) without replacing the carpet assembly. Follow the Repair Procedure in this bulletin to replace the loose or damaged carpet floor retainer(s).

Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.

Compare model years

Complaint and recall counts across every year of this model

Lexus Gs 350 by model year
YearComplaintsRecallsInvestigationsIssue Index
2020000—
2019020—
2018120—
2017410—
2016300—
2015151036.2
2014161050.1
2013263050.9
2012000—
2011Viewing430—
2010730—
2009830—
2008194053.2
2007575159.4
2006111—

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.