RoadVitals

2009 Lexus Gs 350

Recalls, owner-reported complaints, investigations and safety data

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
8
Latest Jun 27, 2019
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
3
Latest Jun 26, 2018
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
0
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
3

Overview

Our database contains 8 NHTSA owner-reported complaints for the 2009 Lexus Gs 350, most frequently naming the driver assistance, engine and powertrain (other) categories. 3 safety recalls have been issued covering this model year; and 134 manufacturer communications are on file.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

What owners report

Complaints grouped by the component NHTSA recorded

  • Driver assistance327.3%
  • Engine218.2%
  • Powertrain (other)218.2%
  • Tires & wheels19.1%
  • Fuel system19.1%
  • Brakes19.1%
  • Exterior lighting19.1%

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Safety recalls

3 campaigns cover this model year

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov
18V432000

FUEL SYSTEM, GASOLINE:DELIVERY; FUEL SYSTEM, GASOLINE:DELIVERY:HOSES, LINES/PIPING, AND FITTINGS

Jun 26, 2018
114,998 units potentially affected
The defect: Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2007-2011 Lexus GS350 and GS450h, 2006-2013 Lexus IS350 and 2010-2014 Lexus IS350C vehicles, equipped with 3.5L V6 2GR-FSE gasoline engines. The diaphragms in the fuel pulsation dampers may harden over time and develop cracks, possibly causing a fuel leak.
The risk: A fuel leak in the presence of an ignition source can increase the risk of a fire.
The remedy: Toyota will notify owners, and dealers will replace the fuel delivery pipe with a new pipe that has improved pulsation dampers, free of charge. The recall began August 23, 2018. Owners may contact Lexus customer service at 1-800-255-3987. Toyota's number for this recall is JLF.
Toyota Motor Engineering & ManufacturingManufacturer number JLFView on NHTSA.gov
14V647000

FUEL SYSTEM, GASOLINE:DELIVERY:HOSES, LINES/PIPING, AND FITTINGS

Oct 15, 2014
422,509 units potentially affected
The defect: Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain model year 2007-2010 Lexus LS vehicles manufactured May 9, 2006, to July 20, 2010, 2006-2011 Lexus GS vehicles manufactured January 6, 2005, to September 10, 2010, and 2006-2011 Lexus IS vehicles manufactured August 30, 2005, to September 10, 2010. Due to anti-corrosion plating remnants, fuel may leak from where the fuel pressure sensor is attached to the fuel delivery pipe.
The risk: A fuel leak in the presence of an ignition source increases the risk of a fire.
The remedy: Toyota will notify owners, and dealers will clean and reseal the fuel pressure sensor mounting area, free of charge. The recall began March 3, 2015. Owners may contact Toyota customer service at 1-800-331-4331.
Toyota Motor Engineering & ManufacturingView on NHTSA.gov
13V395000

ENGINE

Sep 4, 2013
101,584 units potentially affected
The defect: Toyota is recalling certain model year 2007-2011 Lexus GS350 vehicles manufactured June 19, 2006, through July 12, 2011; and model year 2006-2011 Lexus IS350 vehicles manufactured May 27, 2005, through July 13, 2011; and model year 2010-2011 Lexus IS350c vehicles manufactured November 25, 2009, through July 19, 2011. These vehicles, equipped with the 2GR-FSE engine, use bolts to secure the housing and sprocket of the Variable-Valve Timing (VVT) system gear assembly. These bolts could become loose due to abnormal impacts generated within the gear assembly immediately after a cold start-up.
The risk: The loose bolts could cause the VVT gear housing and sprocket to separate and result in the engine stopping while the vehicle is being driven, increasing the risk of a crash.
The remedy: Toyota will notify owners, and Lexus dealers will replace the VVT unit free of charge. Owners may contact Toyota at 1-800-331-4331.
Toyota Motor Engineering & ManufacturingView on NHTSA.gov

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

Fuel system
Filed Jun 27, 2019

TL* THE CONTACT OWNS A 2009 LEXUS GS 350. WHEN ACCELERATING, THE CONTACT DETECTED AN ABNORMAL ODOR ENTERING THE CABIN OF THE VEHICLE. THE CONTACT STATED THAT THE VEHICLE WAS PREVIOUSLY REPAIRED PER NHTSA CAMPAIGN NUMBER: 18V432000 (FUEL SYSTEM, GASOLINE) AT THE END OF AUGUST 2018, BUT CONTINUED TO EXPERIENCE THE FAILURE. THE VEHICLE WAS TAKEN TO COLISEUM LEXUS OF OAKLAND (LOCATED AT 7273 OAKPORT ST, OAKLAND, CA 94621, (510) 858-2658), BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 155,000.

NHTSA ID
11222900
Incident
Aug 31, 2018
Mileage
155,000 mi
BrakesEnginePowertrain (other)
Filed Feb 8, 2014
Crash reported

2009 LEXUS GS 350. CONSUMER STATED THE FIRST TIME HE EXPERIENCED SUDDEN ACCELERATION, HE WAS PULLING OUT OF HIS DRIVEWAY, WHEN THE VEHICLE SURGED FORWARD UNCONTROLLABLY. HE APPLIED THE BRAKE, BUT COULD ONLY STOP THE VEHICLE BY PUTTING THE TRANSMISSION GEAR INTO NEUTRAL. FORTUNATELY, THERE WAS ADEQUATE SPACE AND TIME TO TAKE ACTION AND AVOID AN ACCIDENT. THE CONSUMER TOOK THE VEHICLE TO THE DEALER, BUT THEY WERE UNABLE TO DUPLICATE THE PROBLEM. THE SECOND EVENT TOOK PLACE NEARLY A YEAR LATER, AS THE CONSUMER WAS PULLING INTO A PARKING SPACE, WHEN THE VEHICLE SUDDENLY SURGED FORWARD UNCONTROLLABLY. I'M QUOTING AN EXCERPT FROM ANOTHER REPORT THAT I FOUND DOCUMENTED ON YOUR WEBSITE WHICH IS ALMOST THE EXACT SAME HISTORY AS MINE. THE ONLY DIFFERENCE IS THE LAST AND MOST RECENT EPISODE RESULTED IN A MINOR CRASH. I WAS GOING TO WORK IN PHILA ON A TUES MORNING AT ABOUT 6:45 WHEN I SAW THE CAR IN FRONT OF ME STOPPING FOR A RED LIGHT AND PROCEEDED TO BRAKE, ONLY TO HAVE THE CAR LURCH FORWARD WHEN I HAD MY FOOT FULLY DEPRESSING THE BRAKE AND THE SPEED HAD ALREADY DECLINED TO ABOUT 5 MILES PER HOUR. MY FRONT BUMPER MADE CONTACT WITH THE REAR OF THE CAR IN FRONT AND AFTER COMING TO A COMPLETE STOP, AGAIN SURGED FORWARD TO HIT THE CAR A SECOND TIME. BOTH DRIVERS GOT OUT TO EXAMINE IF THERE WAS ANY DAMAGE AND FINDING NONE EXCEPT FOR A POSSIBLE MINOR SCRATCH TO THE REAR BUMPER OF THE CAR I HIT, WE DECIDED NOT TO FILE A POLICE REPORT. THE WEATHER THAT MORNING WAS BITTERLY COLD BUT THE RECENT SNOW FALL IN PHILA HAD BEEN CLEARED AND THE ROAD WAS DRY. I REPORTED THE INCIDENT TO LEXUS AND AN INCIDENT REPORT WAS FILED WITH TOYOTA WHO SENT AN INVESTIGATOR TO RECOVER THE EDR WHICH I HAVE ON A THUMB DRIVE AND IS BEING ANALYZED BY TOYOTA. DEALERSHIP SERVICE DEPT COULD NOT REPLICATE THE PROBLEM BUT ASSURED ME THE CAR WAS SAFE TO DRIVE. I'M REQUESTING AN INDEPENDENT REVIEW OF THE DATA. *TR

NHTSA ID
10563539
Incident
Jan 7, 2014
Mileage
74,750 mi
Driver assistance
Filed Dec 20, 2011
Crash reported

2009 LEXUS GS 350. CONSUMER STATES UNINTENDED ACCELERATION ON SEVERAL OCCASIONS. *TGW THE CONSUMER STATED THE FIRST TIME HE EXPERIENCED SUDDEN ACCELERATION, HE WAS PULLING OUT OF HIS DRIVEWAY, WHEN THE VEHICLE SURGED FORWARD UNCONTROLLABLY. HE APPLIED THE BRAKE, BUT COULD ONLY STOP THE VEHICLE BY PUTTING THE TRANSMISSION GEAR INTO NEUTRAL. FORTUNATELY, THERE WAS ADEQUATE SPACE AND TIME TO TAKE ACTION AND AVOID AN ACCIDENT. THE CONSUMER TOOK THE VEHICLE TO THE DEALER, BUT THEY WERE UNABLE TO DUPLICATE THE PROBLEM. THE SECOND EVENT TOOK PLACE NEARLY A YEAR LATER, AS THE CONSUMER WAS PULLING INTO A PARKING SPACE, WHEN THE VEHICLE SUDDENLY SURGED FORWARD UNCONTROLLABLY. THE CONSUMER DID NOT HAVE TIME OR ADEQUATE SPACE AND CONSEQUENTLY, HE STRUCK A BIKE RACK AND SEVERAL BICYCLES. A POLICE REPORT WAS FILED. THE THIRD EVENT HAPPENED LESS THAN 24 HOURS AFTER PICKING THE VEHICLE UP FROM THE REPAIR SHOP. THE CONSUMER WAS BRAKING TO SLOW DOWN AS HE WAS COMING OFF A BRIDGE RAMP. ABOUT TWO-THIRDS OF THE WAY DOWN, THE VEHICLE BEGAN TO SURGE ONCE MORE. HE INADVERTENTLY STUCK THE SIDE OF AN UNOCCUPIED PARKED TRUCK TO AVOID REAR-ENDING A CAR WAITING THE TURN OF A TRAFFIC LIGHT. THE POLICE REPORT STATED THE PROBLEM WAS DUE TO A DEFECTIVE ACCELERATOR PEDAL. THE CONSUMER STATED HE PAID AN EARLY TERMINATION FEE OF $3,000 AND RETURNED THE VEHICLE TO LEXUS. *JB UPDATED 01/05/12.

NHTSA ID
10440732
Incident
Sep 1, 2010
Driver assistance
Filed Feb 4, 2011

2009 LEXUS GS350. CONSUMER STATES THAT CRUISE CONTROL DOES NOT WORK WHEN GOING UP OR DOWN A HILL OR INCLINE. *KB THE DEALER INFORMED THE CONSUMER THAT WAS THE WAY THE CRUISE CONTROL WORKED ON THE VEHICLE AND IT WOULD NOT WORK WHILE GOING UP OR DOWN A HILL, BUT THE VEHICLE WOULD ACCELERATE OR DECELERATE DEPENDING UPON WHETHER THE VEHICLE WAS TRAVELING UP OR DOWN AN INCLINE. THE CONSUMER STATED ON THREE OCCASIONS, WHEN THE BRAKE PEDAL WAS RELEASED THE VEHICLE ACCELERATED BEFORE CONTACT WAS MADE WITH THE GAS PEDAL.

NHTSA ID
10380608
Incident
Feb 1, 2011
EnginePowertrain (other)
Filed Jan 8, 2011

LEXUS GS350: EXPERIENCING ONGOING ENGINE KNOCKING NOISES DURING STARTUP, IDLE, AND STOP LIGHT SITUATIONS. DEALER SERVICE ASSURED THAT IT WAS NORMAL OPERATION, HOWEVER THE NOISES DID NOT COME UNTIL ABOUT 9500 MILES. IT DOES NOT SOUND NORMAL.

NHTSA ID
10375908
Incident
Apr 1, 2010
Mileage
9,500 mi
Tires & wheels
Filed Mar 24, 2010

TL*THE CONTACT OWNS A 2009 LEXUS GS350 EQUIPPED WITH DUNLOP SPORT P225/50/R17 TIRES. THE CONTACT NOTICED THAT THE FRONT PASSENGER AND REAR DRIVERS SIDE TIRES DISPLAYED BLISTERS ON THE SIDEWALLS. THE DEALER STATED THAT THE TIRES NEEDED TO BE REPLACED AT THE CONTACTS EXPENSE. THE TIRES WERE NOT REPLACED WHEN THE COMPLAINT WAS FILED. THE FAILURE AND CURRENT MILEAGES WERE 6,224. THE VIN AND DOT NUMBERS WERE UNAVAILABLE WHEN THE COMPLAINT WAS FILED.

NHTSA ID
10321736
Incident
Mar 22, 2010
Mileage
6,224 mi
Driver assistance
Filed Feb 17, 2010
Crash reported

TL*THE CONTACT OWNS A 2009 LEXUS GS 350. THE CONTACT STATED THAT WHILE THE VEHICLE WAS PARKED IT ACCELERATED AND CRASHED INTO A GARAGE. THE CONTACT CALLED THE POLICE AND A REPORT WAS FILED. NO ONE WAS INJURED. THE FRONT PASSENGER SIDE OF THE VEHICLE WAS DAMAGED. THE AIR BAGS DID NOT DEPLOY. THE CONTACT STATED THAT THE ACCELERATOR PEDAL WAS THE CAUSE OF THE CRASH. THE FAILURE MILEAGE WAS 2,000. UPDATED 3/17/10 *CN UPDATED 06/14/10.*JB

NHTSA ID
10311437
Incident
Feb 14, 2010
Mileage
2,000 mi
Exterior lighting
Filed Nov 24, 2009

TL*THE CONTACT OWNS A 2009 LEXUS GS350. THE HEADLIGHTS ARE SHINING TOO LOW TO THE GROUND. THE FARTHEST THEY SHINE IS 15 FEET IN FRONT HIM WHILE DRIVING AT NIGHT. THE DEALER STATED THAT THEY HAVE BEEN ADJUSTED AS FAR AS THEY CAN WITHIN THE NHTSA SPECIFICATIONS. THE FAILURE MILEAGE WAS 1,200. UPDATED 02/1710 *BF UPDATED 02/19/10.*JB

NHTSA ID
10293360
Incident
Nov 16, 2009
Mileage
1,200 mi

Manufacturer communications

A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.

Safety Recall 22

EQUIPMENT

Lexus Safety Recall and Service Campaign - Technician Certification Requirements 4.13.2022

L-SB-0006-22

EQUIPMENT

TSB: This Service Bulletin includes procedures to replace damaged or loose front carpet floor retainer(s) without replacing the carpet assembly. Follow the Repair Procedure in this bulletin to replace the loose or damaged carpet floor retainer(s).

L-SB-0004-22

AIR BAGS

TSB: Some 2005 ? 2022 model year Lexus vehicles that have undergone water intrusion may exhibit a condition in which a musty smell is present. Follow the procedures in this bulletin to remediate the odor and address this condition. The purpose of this service bulletin is to provide general guidelines and procedures for odor remediation. This service bulletin provides a guide on how to prepare the interior of the vehicle prior to an odor remediation being performed, as well as contact information for an approved vendor who will arrange the remediation, and instructions on how to prepare the interior of the vehicle for reassembly once the remediation has been completed. Refer to all model and model year specific Repair Manuals and the EPA (Environmental Protection Agency) website for the most up-to-date safety and precautionary guidelines. This service bulletin is to provide a general overview and direction for the odor remediation process.

Lexus PRO19-02 -

EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL; TIRES; WHEELS

POL: This consolidated Tire Warranty Guide contains the complete warranty terms for all brands of ground and spare tires currently in use by Lexus. This information must be kept near the point of vehicle sale and be available to any customer that requests it. Customers can find this information on the Owner?s section of Lexus.com. Dealers can locate a copy of this guide on the Claims Processing & Resource Center in Dealer Daily as well.

L-SB-0046-21

BACK OVER PREVENTION: SENSING SYSTEM: RADAR; FORWARD COLLISION AVOIDANCE: SENSING SYSTEM: RADAR; LANE DEPARTURE: SENSING SYSTEM: RADAR

TSB: For proper calibration of the millimeter wave radar sensor, the vehicle and radar target must be on a level surface with a consistent plane. If a level surface with a consistent plane is not available, use the Floor Slope Compensation Procedure in this service bulletin in conjunction with the appropriate model and model year Repair Manual instructions when adjusting the millimeter wave radar sensor.

Lexus Safety Re

AIR BAGS

Lexus Safety Recall and Service Campaign - Technician Certification Requirements

Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.

Compare model years

Complaint and recall counts across every year of this model

Lexus Gs 350 by model year
YearComplaintsRecallsInvestigationsIssue Index
2020000—
2019020—
2018120—
2017410—
2016300—
2015151036.2
2014161050.1
2013263050.9
2012000—
2011430—
2010730—
2009Viewing830—
2008194053.2
2007575159.4
2006111—

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.