RoadVitals

2002 Lexus GS300 Owner Complaints

Reports submitted to NHTSA by owners and drivers, shown in full

Data refreshed

Complaints on fileComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
13
Latest May 21, 2015
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
1
Filed in the last 12 monthsReports filed with NHTSA in the trailing 365 days. Recent volume reflects attention and vehicle age as much as anything else.
0
Reports on file since Feb 1, 2002

What this page shows

Our database holds 13 NHTSA owner-reported complaints for the 2002 Lexus GS300. Each one is a report filed by an owner or driver and published by NHTSA without most of them being verified. A complaint is not a confirmed defect, not a recall and not a manufacturer bulletin. Narratives are shown exactly as filed.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Complaints, most recent first

Showing 1–13 of 13

Seat belts
Filed May 21, 2015

DRIVER SIDE SEAT BELT FEED BROKEN LOOSE.

NHTSA ID
10717643
Incident
May 16, 2015
Other / unspecifiedTires & wheels
Filed Nov 13, 2013

GOODYEAR ASSURANCE TIRE: INNER SIDEWALL BLOWOUT WHILE PARKED. NO EXTERNAL CAUSE. TIRE IS 80,000 MILE TIRE WARRANTY, WITH 40,000 MILES USED AND HAS 6/32 TREAD DEPTH REMAINING. MAY BE A STRUCTURAL ENGINEERING DEFECT. *TR

NHTSA ID
10552057
Incident
Nov 13, 2013
Mileage
105,000 mi
Transmission
Filed Mar 17, 2010

SUDDEN ACCELERATION AFTER TURNING A CORNER. I SLOWED DOWN TO TURN A CORNER TO APPROXIMATELY 10-15 MPH AND AFTER NEGOTIATING THE TURN ACCELERATED MODERATELY TO ABOUT 20-25 MPH. AT THAT INSTANT THE MOTOR STARTED TO RACE. THE CAR ACCELERATED RAPIDLY IN A FEW SECONDS TO APPROXIMATELY 35-40 MPH. I APPLIED THE BRAKES AND GOT THE CAR TO SLOW DOWN TO 20-25 MPH. WHEN THE BRAKE WAS RELEASED THE ENGINE STARTED TO RACE AGAIN AT AN ACCELERATING RATE. I THE DECIDED TO ABORT THE ACCELERATION AND STOP THE CAR THIS TIME BY THROWING THE SHIFT INTO "PARK." WHEN I ATTEMPTED TO DO THAT THE AUTOMATIC SHIFT WENT ONLY AS FAR AS NEUTRAL. I QUICKLY REALIZED THAT BEING IN NEUTRAL WAS OK AND APPLIED THE BRAKE AND PULLED OVER TO THE SIDE OF THE ROAD AND CALLED THE DEALER. THE DEALER PICKED UP THE CAR. THE DEALER TOLD ME IT WAS/MUST HAVE BEEN CAUSED BY THE FLOORMAT SLIDING UNDER THE ACCELERATOR. I DID NOT BELIEVE THAT BECAUSE THE FLOORMAT IF IT GOT UNDER THE ACCELERATOR PEDAL WOULD HAVE CAUSED A CONSTANT ACCELERATION. IN BOTH CASES THE CAR ACCELERATED AT AN ACCELERATING RATE. I ASKED THE DEALER TO CALL LEXUS TO SEE WHAT THEY SAID ABOUT THIS. EVENTUALLY WHEN I SPOKE TO THEM THEY TOLD ME LEXUS CONFIRMED THEIR DIAGNOSIS. THEY KNEW OF NO OTHER CAUSE FOR THE PROBLEM. *TR

NHTSA ID
10320348
Incident
Jul 15, 2003
Mileage
5,000 mi
Driver assistanceFuel system
Filed Feb 23, 2010

UNCONTROLLED EXCESSIVE ENGINE SPEED UP THIS HAS HAPPENED A FEW TIMES ON TWO OCCASIONS THERE WAS HIGH WIND FROM LEFT TO RIGHT IN COLD WEATHER. I WONDER IF THE ELECTRONIC CONTROL WAS FOOLED. WHEN I COMPLAINED TO THE DEALER THEY TOLD ME IT MUST BE THAT I WAS NOT USED TO A ELECTRONIC GAS PEDAL!!! *TR

NHTSA ID
10313099
Incident
Jan 14, 2010
Mileage
40,000 mi
Suspension
Filed Jan 10, 2009

LOWER BALL JOINTS ON LEXUS GS300 ARE VERY WEAK AND SUBJECT TO BREAK AND CAUSE SERIOUS INJURY OR DAMAGE TO THE CAR. *TR

NHTSA ID
10254453
Incident
Nov 20, 2008
Mileage
65,000 mi
Driver assistance
Filed Dec 21, 2004

VEHICLE EXPERIENCED HESITATION WHILE DRIVING TO THE INTERSECTION, AND VEHICLE WILL NOT GO FORWARD WITH ANY POWER. CONSUMER PRESSED THE ACCELERATOR, BUT THE VEHICLE WILL NOT MOVE WITH ANY FORCE. CONSUMER TOOK THE VEHICLE TO THE DEALER, BUT RECEIVED NO ASSISTANCE. *AK

NHTSA ID
10105160
Incident
Dec 3, 2004
Mileage
20,000 mi
Brakes
Filed Jul 6, 2004

WHEN DEPRESSING THE BRAKES THE STEERING WHEEL AND BRAKE PEDAL PULSATED AND THE VEHICLE SHOOK. THE FAULTY BRAKES CAUSED EXTENDED STOPPING DISTANCE. CONSUMER TOOK THE VEHICLE TO THE DEALER FOR INSPECTION. THE TECHNICIAN DETERMINED THAT THE FRONT ROTORS WERE WARPED. *AK *NM

NHTSA ID
10075691
Incident
May 28, 2004
Mileage
12,000 mi
Driver assistance
Filed Apr 19, 2004

WHILE DRIVING 30 MPH VEHICLE SUDDENLY ACCELERATED. CONSUMER APPLIED THE BRAKES AND VEHICLE JERKED. VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION, AND MECHANIC WAS NOT ABLE TO DUPLICATE OR RESOLVE THE PROBLEM. *AK

NHTSA ID
10067419
Driver assistance
Filed Apr 8, 2004

WHEN PRESSING THE BRAKE PEDAL, THE VEHICLE WOULD INTERMITTENTLY LURCH FORWARD. THE DEALER COULD NOT DETERMINE THE CAUSE OF THE PROBLEM. *AK *SC *JB

NHTSA ID
10063306
Mileage
23,000 mi
Driver assistance
Filed Mar 19, 2004

WHEN DRIVING AT LOW SPEEDS VEHICLE SURGED FORWARD. CONSUMER HAD VEHICLE TOWED TO THE DEALER FOR INSPECTION, AND MECHANIC WAS UNABLE TO DUPLICATE THE PROBLEM. *AK

NHTSA ID
10063520
Incident
Mar 12, 2004
Tires & wheels
Filed Aug 3, 2003

LEXUS GS300/2002. DUNLOP SPORT TIRES 5000 MILES ONLY. LEFT REAR TIRE.SEPARATED FROM THE REST OF THE TIRE. TOTAL DESTRUCTION OF TIRE, PLUS NEW WHEEL/DISC.INVESTIGATION BY LEXUS SHOWED LARGE PUNCTURE HOLE ON TIRE. BUT TIRE DID NOT DEFLATE IT EXPLODED APART?*AK

NHTSA ID
10030695
Incident
Jul 30, 2003
Mileage
5,000 mi
Airbags
Filed Sep 23, 2002
Crash reported1 death reported

CONSUMER STATES WHILE HIS SON WAS DRIVING, THE VEHICLE WENT OFF THE ROAD AND HIT A POLE, FRONT AIR BAG DID NOT DEPLOY AND DRIVER DIED, DEALER HAS BEEN NOTIFIED.*JB

NHTSA ID
8019219
Incident
Sep 5, 2002
Electrical
Filed Feb 1, 2002

WHILE DRIVING AND WITHOUT ANY INDICATION HEADLIGHTS SHORT OUT, CAUSING POOR VISIBILITY. DEALER HAS BEEN CONTACTED. PLEASE PROVIDE FURTHER INFORMATION.*AK

NHTSA ID
8003392

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.

Data sources

Data on this page last refreshed .