RoadVitals

1998 Lexus GS400 Problems

Owner-reported complaints filed with NHTSA, grouped by component

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
31
Latest May 13, 2019
Components namedHow many of our component categories appear on at least one report for this model year. One report can name several.
12
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
14

What this page shows

Everything below is an owner-reported complaint submitted to NHTSA about the 1998 Lexus GS400, grouped by the component NHTSA recorded on the report. These are not confirmed defects, and they are not recalls. NHTSA does not verify most reports before publishing them, and a category with more reports in it is not evidence that a part is defective.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Reports by component

Ranked by how many owner reports name each component category

  • Airbags717.9%
  • Brakes615.4%
  • Driver assistance512.8%
  • Seat belts512.8%
  • Body & structure37.7%
  • Engine37.7%
  • Interior & seats25.1%
  • Suspension25.1%
  • Tires & wheels25.1%
  • Steering25.1%
  • Electrical12.6%
  • Visibility12.6%

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Each component in detail

What the reports in each category say, in the owners' own words

Airbags

Reports naming the air-bag system — deployment behaviour, inflators, sensors and warning lights.

7
reports

From owner reports, verbatim

WHILE DRIVING 7 MPH VEHICLE ACCELERATED UNCONTROLLABLY. CONSUMER WAS NOT ABLE TO MAINTAIN CONTROL OF THE VEHICLE, AND IT CRASHED INTO A CEMENT WALL. UPON IMPACT, BOTH FRONTAL AIR BAGS FAILED TO DEPLOY, AND DRIVER'S SEAT BELT FAILED TO LOCK. AS A RESULT, DRIVER SUSTAINED MINOR INJURIES, AND WAS TRANSPORTED TO A HOSPITAL. VEHICLE WAS TOWED TO A GARAGE FOR INSPECTION. *AK

NHTSA ID 10101069 · filed Nov 16, 2004

WHILE DRIVING AT 40 MPH VEHICLE WAS INVOLVED IN AN HEAD ON COLLISION, AND AIR BAGS DID NOT DEPLOY. DRIVER SUSTAINED INJURIES. *AK

NHTSA ID 10061323 · filed Mar 4, 2004

Too few reports in this category for a page of its own — they appear in the full complaint list.

Brakes

Reports naming service brakes, the antilock braking system, brake hoses, master cylinders or the parking brake.

6
reports

From owner reports, verbatim

TL* THE CONTACT OWNS A 1998 LEXUS GS400. THE CONTACT STATED THAT WHILE THE ENGINE WAS ON AND THE VEHICLE STOPPED, THE DRIVER LIFTED OFF THE BRAKE PEDAL AND THE VEHICLE SUDDENLY ACCELERATED AT A HIGH RATE OF SPEED CAUSING THE DRIVER TO LOOSE CONTROL AND CRASH INTO A TREE. DURING THE INCIDENT, THE SPEED EXCEEDED MORE THEN 60 MPH. THE CONTACT INDICATED THAT THE VEHICLE WOULD NOT STOP WHEN DEPRESSING THE BRAKE PEDAL. DURING THE CRASH, THE DRIVER SUSTAINED INJURIES TO THE NECK, BACK, LEGS AND ARMS AND THE FRONT PASSENGER SUSTAINED INJURIES TO THE HEAD, FACE AND EYE, BACK AND LEGS. BOTH REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS TAKEN AT THE SCENE AND THE VEHICLE WAS DESTROYED AND TOWED AWAY. A REPRESENTATIVE OF THE MANUFACTURER EXAMINED THE VEHICLE BUT THE CAUSE OF THE FAILURE WAS NOT DETERMINED. NO FURTHER INFORMATION WAS AVAILABLE. THE FAILURE MILEAGE WAS 272,000.

NHTSA ID 11207221 · filed May 13, 2019

I WAS DRIVING DOWN THE STREET, A RATHER BUSY STREET TRYING TO STOP. THE LEXUS WOULD NOT STOP, DUE TO THE STRUTS AND MOUNTS ARE BROKEN. WHICH I LEARNED FROM SEARS AUTOMOTIVE. THE DEFECTS INTERFERE WITH CAR OVERALL ABILITY TO STOP PROPERLY, IT ALSO SWAYS OVER INTO THE OPPOSITE LANES. BECAUSE THE CAR WOULDN'T STOP PROPERLY, I WAS REAR ENDED, BY ANOTHER CAR THAT WAS GOING ABOUT 35-45 MILES PER HOUR. THE DRIVER TOLD ME THAT HE THOUGHT I WAS AT A COMPLETE STOP. I NOW HAVE SEVERE BACK AND HEAD PAINS.

NHTSA ID 10840065 · filed Mar 5, 2016

Too few reports in this category for a page of its own — they appear in the full complaint list.

Driver assistance

Reports naming forward-collision avoidance, lane keeping, back-over prevention, cruise control and related electronic driver-assistance systems.

5
reports

From owner reports, verbatim

TL* THE CONTACT OWNS A 1998 LEXUS GS400. THE CONTACT STATED THAT WHILE THE ENGINE WAS ON AND THE VEHICLE STOPPED, THE DRIVER LIFTED OFF THE BRAKE PEDAL AND THE VEHICLE SUDDENLY ACCELERATED AT A HIGH RATE OF SPEED CAUSING THE DRIVER TO LOOSE CONTROL AND CRASH INTO A TREE. DURING THE INCIDENT, THE SPEED EXCEEDED MORE THEN 60 MPH. THE CONTACT INDICATED THAT THE VEHICLE WOULD NOT STOP WHEN DEPRESSING THE BRAKE PEDAL. DURING THE CRASH, THE DRIVER SUSTAINED INJURIES TO THE NECK, BACK, LEGS AND ARMS AND THE FRONT PASSENGER SUSTAINED INJURIES TO THE HEAD, FACE AND EYE, BACK AND LEGS. BOTH REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS TAKEN AT THE SCENE AND THE VEHICLE WAS DESTROYED AND TOWED AWAY. A REPRESENTATIVE OF THE MANUFACTURER EXAMINED THE VEHICLE BUT THE CAUSE OF THE FAILURE WAS NOT DETERMINED. NO FURTHER INFORMATION WAS AVAILABLE. THE FAILURE MILEAGE WAS 272,000.

NHTSA ID 11207221 · filed May 13, 2019

LEXUS STUCK PEDAL--I DRIVE A 1998 LEXUS GS400 WHICH I BOUGHT NEW. WHEN I FIRST BOUGHT IT, I'D PRESSED THE PEDAL ALL THE WAY DOWN("FLOORED IT") MANY TIMES AND EVERYTHING WAS FINE. HOWEVER IN MORE RECENT YEARS, I RARELY "FLOORED IT" . ONE TIME LAST SUMMER, I PUSHED THE PEDAL ALL THE WAY DOWN TO PASS A CAR AND THE PEDAL STUCK. MY CAR ACCELERATED FROM 35MPH TO 70MPH IN A MATTER OF SECONDS ON A LOCAL ROAD. I HIT THE BRAKES SEVERAL TIMES BUT IT KEPT SPEEDING UP. I WAS ABLE TO PRY UP THE PEDAL UP WITH MY TOE AVERTING A NEAR-ACCIDENT. THIS WAS BEFORE ALL OF THE NEWS WITH TOYOTA'S SUDDEN ACCELERATION CAME TO LIGHT. I DIDN'T TAKE THE CAR INTO THE LOCAL LEXUS SHOP BECAUSE, THEY CHARGE AT LEAST $2000 EVERYTIME I TAKE IT IN. I DROVE THE CAR FOR ANOTHER YEAR BUT MADE SURE NOT TO PRESS THE PEDAL ALL THE WAY DOWN. HOWEVER, I AM INTENDING ON TRADING IN THE CAR NOW AND I WANT TO MAKE SURE THE DEFECT IS FIXED BECAUSE ANY FUTURE OWNERS OF THIS CAR WILL NOT BE AWARE OF THIS PROBLEM AND IT IS A POTENTIAL HAZARD WAITING TO HAPPEN. I WANTED TO FILE A COMPLAINT WITH THE GOVERNMENT BEFORE TAKING IT IN BECAUSE (A) I WANT THE GOVERNMENT TO BE AWARE THAT LEXUS(NOT JUST TOYOTAS) HAS THIS PROBLEM OF STUCK PEDAL/ACCELERATION (B) IN CASE THE GOV WANTED TO CONDUCT ANY INVESTIGATION WITH MY VEHICLE REGARDING THE STUCK PEDAL FOR EVIDENCE OR RESEARCH BEFORE LEXUS DOES ANYTHING WITH IT(IT DID NOT INVOLVE A FLOORMAT-THE PEDAL JUST STUCK AND DIDN'T COME BACK UP AFTER I RELEASED MY FOOT) (C) COMPEL LEXUS TO FIX THE PROBLEM FOR FREE BECAUSE IT IS A SAFETY DEFECT BEFORE SELLING IT TO A FUTURE OWNER. I FEEL THIS IT IS IMPORTANT FOR THE GOVERNMENT TO DO EXTENSIVE RESEARCH REGARDING THIS MATTER. LEXUS HAS MANAGED TO STAY OUT OF TOYOTA'S RECENT CULPABILITY ISSUES, BUT CERTAINLY MY LEXUS HAD THE SAME EXACT PROBLEM. YOU MAY ALSO WANT ENGINEERS TO EXAMINE MY PEDAL FOR MORE RESEARCH OR EVEN EVIDENCE AS TO WHY THIS OCCURS IN LEXUS/ TOYOTA VEHICLES. *TR

NHTSA ID 10332417 · filed May 26, 2010

Too few reports in this category for a page of its own — they appear in the full complaint list.

Seat belts

Reports naming seat belts, buckles, retractors and pretensioners.

5
reports

From owner reports, verbatim

TL*THE CONTACT OWNS A 1998 LEXUS GS 400. WHILE DRIVING 17MPH IN A PARKING LOT, HIS FOOT ACCIDENTALLY SLIPPED CAUSING HIM TO ACCELERATE. THE VEHICLE CRASHED INTO A BRICK WALL. THE SEAT BELT NEVER LOCKED AND CAUSED THE CONTACTS CHEST TO SLAM INTO THE STEERING WHEEL AND THEN INTO THE SEAT. THE ENGINE SIZE AND NUMBER OF CYLINDERS WAS UNAVAILABLE. THE FAILURE MILEAGE WAS 96,000. THE CURRENT MILEAGE WAS 126,000. PICTURES ARE AVAILABLE. THE VIN WAS CONFIRMED BUT IS LISTED AS INVALID.

NHTSA ID 10205292 · filed Oct 9, 2007

22 SETS OF TIRES WORN OUT ON THE FRONT. I HAD A HEAD ON COLLISION WITH A BUILDING--THE SEAT BELT FAILED TO RESTRAIN ME BE CAUSE OF SLACK AND THE DECEPTION/FRAUD OF LEXEUS PO005-1. YOU HAVE TO MAKE A "SPECIFIC COMPLAINT ABOUT THE BELTS" OR THEY ARE NOT COVERED BY WARRANTY. PO005-1 HAS BEED WITH HELD FROM THE PUBLIC. LEXUS IS TRYING TO FIND A WAY TO COVERUP THE TB. WE HAVE OVER 250,000 VEHICLES ON THE ROAD WITH OUT THE PO005-1 NOT BEING . *TR

NHTSA ID 10203351 · filed Sep 18, 2007

Too few reports in this category for a page of its own — they appear in the full complaint list.

Body & structure

Reports naming the vehicle structure, frame, body panels, doors, hood and trim.

3
reports

From owner reports, verbatim

I WAS DRIVING DOWN THE STREET, A RATHER BUSY STREET TRYING TO STOP. THE LEXUS WOULD NOT STOP, DUE TO THE STRUTS AND MOUNTS ARE BROKEN. WHICH I LEARNED FROM SEARS AUTOMOTIVE. THE DEFECTS INTERFERE WITH CAR OVERALL ABILITY TO STOP PROPERLY, IT ALSO SWAYS OVER INTO THE OPPOSITE LANES. BECAUSE THE CAR WOULDN'T STOP PROPERLY, I WAS REAR ENDED, BY ANOTHER CAR THAT WAS GOING ABOUT 35-45 MILES PER HOUR. THE DRIVER TOLD ME THAT HE THOUGHT I WAS AT A COMPLETE STOP. I NOW HAVE SEVERE BACK AND HEAD PAINS.

NHTSA ID 10840065 · filed Mar 5, 2016

TRUNK LID WILL NOT STAY UP. LID WILL FALL DOWN AND HIT HEAD . NO CURE FROM DEALER.

NHTSA ID 733078 · filed Oct 1, 2000

Too few reports in this category for a page of its own — they appear in the full complaint list.

Engine

Reports naming the engine itself — including stalling, misfires, oil consumption, cooling and internal engine components.

3
reports

From owner reports, verbatim

WHILE DRIVING 65 MPH VEHICLE STALLED. CONSUMER WAS ABLE TO GET OFF THE ROAD AND RESTARTED THE VEHICLE. *AK

NHTSA ID 10099979 · filed Nov 15, 2004

PRODUCT DEFECT WHEN THE LEXUS GS400 HIT HEAD ON A CONCRETE ANTI-TERRORIST RESTRAIN T BETWEEN 40-50 MILES A HR. SPEED COULD HAVE BEEN FASTER ACCORDING TO THE REPAIR SHOP CAUSE THE ENGINE WAS KNOWED OF ITS MOUNTINGS, HAND BREAK HANDLE BROKE AND TURNED 90+ DEGREES TO THE LEFT. THE COIN CHANGE CLOSED CONTAINER BROKE OPEN AND CRACKED AS IT THROUGH ITS CONTENTS ALL OVER THE DRIVERS AREA. THE AIR BAG FAILED TO DEPLOY AND THE I WAS THROWN WITH FULL FORCE AGAINST THE STEERING WHEEL WHICH HIT ME DIRECTLY IN THE STERNUM CAUSING BLUNT CONTUSION TO THE RIB CAGE AND STERNUM. THE PAIN CAUSE IS GREATER THAN A KIDNEY STONE AND IT HAS BEEN TWO WEEKS A GO. *LA

NHTSA ID 10046906 · filed Nov 13, 2003

Too few reports in this category for a page of its own — they appear in the full complaint list.

Interior & seats

Reports naming seats, latches, locks, linkages and interior fittings.

2
reports

From owner reports, verbatim

DOOR SWITCH, SEAT BELT, AND STEERING SHIM FAILURE. OTHER FAILURES INCLUDE PROBLEMS WITH SECURITY SYSTEM, A/C AND STEREO CONTROLLERS FAILED, CIGARETTE LIGHTER AND TRUNK RELEASE FAILED, WINDOWS SLOW TO RETRACT.

NHTSA ID 609455 · filed Sep 8, 1999

MAIN COMPUTER UNIT, DOOR ACTIVATORS FAILED, AFTER RECALL WAS COMPLETED ON MAIN COMPUTER UNIT. YH

NHTSA ID 608601 · filed Feb 1, 1999

Too few reports in this category for a page of its own — they appear in the full complaint list.

Suspension

Reports naming suspension components — springs, struts, shocks, control arms and related hardware.

2
reports

From owner reports, verbatim

I WAS DRIVING DOWN THE STREET, A RATHER BUSY STREET TRYING TO STOP. THE LEXUS WOULD NOT STOP, DUE TO THE STRUTS AND MOUNTS ARE BROKEN. WHICH I LEARNED FROM SEARS AUTOMOTIVE. THE DEFECTS INTERFERE WITH CAR OVERALL ABILITY TO STOP PROPERLY, IT ALSO SWAYS OVER INTO THE OPPOSITE LANES. BECAUSE THE CAR WOULDN'T STOP PROPERLY, I WAS REAR ENDED, BY ANOTHER CAR THAT WAS GOING ABOUT 35-45 MILES PER HOUR. THE DRIVER TOLD ME THAT HE THOUGHT I WAS AT A COMPLETE STOP. I NOW HAVE SEVERE BACK AND HEAD PAINS.

NHTSA ID 10840065 · filed Mar 5, 2016

1998 LEXUS GS400 WITH BALL JOINT FAILURE. CONSUMER STATES THAT THE VEHICLE WAS INVOLVED IN A SERIOUS ACCIDENT DUE TO THE BALL JOINT FAILURE. HE SENT THE BALL JOINT TO LEXUS FOR INSPECTION. *KB

NHTSA ID 10223941 · filed Apr 4, 2008

Too few reports in this category for a page of its own — they appear in the full complaint list.

Tires & wheels

Reports naming tires, wheels, hubs, or the tire-pressure monitoring system.

2
reports

From owner reports, verbatim

WHILE DRIVING ON THE HWY I STARTED NOTICING THAT MY VEHICLE WAS NOT DRIVING CORRECTLY....AFTER FINDING THE NEAREST EXIT A PASSENGER FROM ANOTHER VEHICLE INFORMED ME THAT MY TIRE WAS FLAT...WHEN I PULLED OVER I NOTICED THAT THE TIRE WAS COMPLETELY FLAT....THE TIRE INSPECTOR CHECKED THE TIRE AND FOUND SEVERAL AIR POCKETS ....HE ALSO NOTICED THAT THE TIRE WAS SHREADED SEVERELY AND HAD A LOTS OF TIRE PIECES (DUST) IN THE INSIDE....HE ALSO WENT AS FAR AS TO SAY THAT THE TIRE LOOKED AS IF SOMEONE HAD BEEN COOKING INSIDE OF IT...THE TIRE LOOKED AS IF IT HAD BEEN AT LEAST 3 YEARS OLD NOT 1 MONTH. *AK (TIRESIZE: 235/45R17)

NHTSA ID 757173 · filed Jan 22, 2002

CONSUMER SAYS THAT THERE IS ANY OPTION ON LARGER OR SMALLER TIRES.THE LARGER TIRES MAKE THE STEERING STIFF ON TURNS. DEALER HAS BEEN CONTACTED. *AK

NHTSA ID 831933 · filed Dec 7, 1998

Too few reports in this category for a page of its own — they appear in the full complaint list.

Steering

Reports naming the steering system — racks, columns, power-steering assist and steering linkage.

2
reports

From owner reports, verbatim

DOOR SWITCH, SEAT BELT, AND STEERING SHIM FAILURE. OTHER FAILURES INCLUDE PROBLEMS WITH SECURITY SYSTEM, A/C AND STEREO CONTROLLERS FAILED, CIGARETTE LIGHTER AND TRUNK RELEASE FAILED, WINDOWS SLOW TO RETRACT.

NHTSA ID 609455 · filed Sep 8, 1999

STEERING COLUMN FAILED. YH

NHTSA ID 608864 · filed Feb 1, 1999

Too few reports in this category for a page of its own — they appear in the full complaint list.

Electrical

Reports naming the electrical system — wiring, battery, charging, control modules, infotainment and electrical accessories.

1
report

From owner reports, verbatim

SAFETY ON VALENTINS DAY 1998, I PURCHASED A NEW 1998 GS 400 IN AUSTIN TEXAS. WHILE I WAS DOING SOME RESEARCH ABOUT THE NHTSA FOR INFORMATION (FULL PROFESSOR). ON YOUR TB PAGE I FOUND OUT THAT THE VSC( COMPUTER WAS DEFECTIVE IN THE JAPANEASE MARKET BEFORE JANUARY. A NON-COMPLIANCE FIX PLAN TO NHTSA IN MARCH. I ALSO FOUND THE DOCUMENT THAT STATES "TOYOTA WAS TO FAULT FOR THE BAD YAW CONTROL" AND THAT THEY PLANNED TO FIX THE COMPUTERS CAUSE THEY MIGHT CAUSE THE DRIVER TO LOSE CONTROL OF THE VEHICLE. AT NO TIME DURING THE RECALL PROCESS WAS I EVER AWARE OF THE DEFECTIVE PART. AS A COL I MAKE MANY TRIPS ON FORT HOOD TEXAS WHICH HAS OVER 37,000 RADONS OF WHICH 8,000 ARE IN USE EVERY DAY. MOST OF THE RADIOS ARE SINGARS (FREQUENCY HOPPERS). ON AT LEAST 6 OR MORE TIME THE VSC YELLOW LIGHT CAME ON TURING THE SYSTEM OFF AND THEN IT WOULD COME BACK ON. IN THE AERA I LIVE IN, GARAGE DOORS AND CLOCKS, TV'S ARE SUBJECT TO COME ON BECAUSE OF MILITARY RADIOS. I HAD FULL CONFIDENCE IN LEXUS ABOUT BEING SAFE. I THINK THEY WERE MISSREPRESENTING AND NEGLEGNCE IN NOT TELLING ME.

NHTSA ID 10133988 · filed Aug 23, 2005

Too few reports in this category for a page of its own — they appear in the full complaint list.

Visibility

Reports naming windshields, glass, wipers, defrosters and mirrors.

1
report

From owner reports, verbatim

GATE OPENER BUTTONS FAILED. YH

NHTSA ID 608564 · filed Feb 1, 1999

Too few reports in this category for a page of its own — they appear in the full complaint list.

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.

Elsewhere on this vehicle

Data sources

Data on this page last refreshed .