RoadVitals

2000 Lexus GS400 Owner Complaints

Reports submitted to NHTSA by owners and drivers, shown in full

Data refreshed

Complaints on fileComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
8
Latest Jul 5, 2010
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
1
Filed in the last 12 monthsReports filed with NHTSA in the trailing 365 days. Recent volume reflects attention and vehicle age as much as anything else.
0
Reports on file since Oct 4, 2000

What this page shows

Our database holds 8 NHTSA owner-reported complaints for the 2000 Lexus GS400. Each one is a report filed by an owner or driver and published by NHTSA without most of them being verified. A complaint is not a confirmed defect, not a recall and not a manufacturer bulletin. Narratives are shown exactly as filed.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Complaints, most recent first

Showing 1–8 of 8

Driver assistanceElectrical
Filed Jul 5, 2010

WHILE DRIVING ON THE HIGHWAY MY CAR SUDDENLY STOP WITH NO APPARENT REASON AT ALL. I TRIED TO ACCELERATE BUT IT DID NOT RESPONDED, EVENTHOUGH THE ENGINE WAS RUNNING PERFECTLY. EVERYTHING WAS WORKING BUT THE ACCELERATOR. WHEN TAKEN TO THE LEXUS DEALER THEY TOLD ME THE PROBLEM WAS WITH THE ELECTRONIC CONTROL MODULE. THEY TOLD ME IT WILL COST ME AROUND $3,000.00 TO REPLACE IT. IS THIS NORMAL FOR THIS CAR TO HAPPEN OR IS IT NORMAL WEAR AND TEAR?. WE DID NOT HAVE AN ACCIDENT BECAUSE IT WAS EARLY IN THE MORNING BUT IT COULD BE WORSE DURING HEAVY TRAFFIC HOURS. *TR

NHTSA ID
10341483
Incident
Jun 22, 2010
Mileage
100,834 mi
Airbags
Filed Jul 24, 2009
Crash reported1 injury reported

ON JULY 2 ,2009, MY WIFE STRUCK ANOTHER CAR BROADSIDE WITH OUR 2000 LEXUS GS400. THE POINT OF IMPACT ON THE LEXUS WAS WITH THE LEFT FRONT PORTION (HEADLIGHT AREA) OF THE FRONT. SHE WAS TRAVELING APPROXIMATELY 35 MPH, AND DID NOT HAVE TIME TO BRAKE. THE IMPACT, AND SEATBELT, CAUSE A MODERATE SIZED BRUISE ON HER LEFT BREAST AREA. LEXUS INDICATES THEIR AIRBAGS DEPLOY ON FRONTAL OR "NEAR FRONTAL" COLLISIONS AT 8 TO 14 MPH. YET, IN THIS CASE, WHAT I THINK IS A "NEAR FRONTAL" COLLISION, THE AIRBAG DID NOT DEPLOY. I CONTACTED LEXUS, BUT THEY CONTEND IT WAS NOT A "FRONTAL" COLLISION, AND THEREFORE THE BAG DID NOT NEED TO DEPLOY. THEN WHY DO THEY INDICATE THAT IN "NEAR FRONTAL" COLLISIONS THE AIRBAG WILL DEPLOY? I FIRMLY BELIEVE THAT THE SPEED AND POINT OF IMPACT SHOULD HAVE DEPLOYED THE AIRBAG, AND YET IT DIDN'T. I HAVE PHOTOS OF THE LEXUS SHOULD YOU WISH TO SEE THEM. *TR

NHTSA ID
10278180
Incident
Jul 2, 2009
Mileage
103,000 mi
Driver assistance
Filed Apr 12, 2004

I WAS TRAVELING WITH MY FATHER, MING SUEN ON I-95 SOUTH BOUND NEAR I-15 INTER-CHANGE IN MY 2000 LEXUS GS400(30900 MILES). THE ACCELERATOR GOT STUCKED(NOT BY CARPET OR FLOOR MAT) MECHNICALLY, AND MY CAR DOWNSHIFTED ITSELF AND WENT INTO FULL POWER ACCELERATION AT THE ENGINE SPEED OF OVER 5000 RPM. I TRIED TO BRAKE WITH FULL FORCE, BUT FAILED TO STOP THE VEHICLE, AND THE CAR WAS GOING AT 85MPH AND GAINING SPEED! THE WHOLE INCIDENT LAST FOR ABOUT 3-5 MINUTES, AND I DIALED "911" AND TRIED TO ASK FOR HELP. BEFORE THE CALL WAS CONNECTED, I MAGICALLY REGAIN CONTROL OF MY LEXUS. THE ACCELERATOR DIS-ENGAGED AND THE ENGINE SPEED RETURNED TO NORMAL. I FELT THE BRAKE WAS LOSING POWER AND BECAME VERY WEAK. I GOT OUT AT THE NEAREST EXIT AND PULLED INTO A GAS STATION. AS I GOT OUT MY CAR, I COULD SMELL THE BRAKES WERE BURNING, AND THE FRONT RIGHT BRAKE WAS FRIED. MY FATHER AND I WAS VERY LUCKY, BECAUSE IT WAS LATE AT NIGHT AND TRAFFIC WAS LIGHT ON THE FREEWAY. OTHER WISE, TRAVELING AT 85 MPH WITH FULL BRAKE AND NO CONTROL OF MY VEHICLE, WOULD DEFINATELY CAUSE SOME SERIOUS INJURY OR EVEN DEATH! MY LEXUS IS CURRENTLY LOCATED AT THE LOCAL FLECHER JONES LEXUS, AND I AWAIT THE DEALERSHIP TO INPECT AND FOUND OUT THE PROBLEM. I WOULD HOPE THERE IS SOMETHING THIS ORGANIZTION COULD DO TO PREVENT SIMILAR INCIDENT TO HAPPEN IN THE FUTURE ON ANY OTHER LEXUS OWNERS.*AK

NHTSA ID
10065948
Incident
Apr 10, 2004
Mileage
30,900 mi
Brakes
Filed Sep 19, 2001

WHEN APPLYING BRAKES CONSUMER HIT ACCELERATOR AT THE SAME TIME. THERE IS NOT ENOUGH DISTANCE BETWEEN BRAKE PEDAL AND ACCELERATOR. CONTACTED MANUFACTURER, AND GAVE A REPORT, MANUFACTURER WILL SEND IT TO ENGINEER. *AK

NHTSA ID
896506
Incident
Jun 12, 2001
Tires & wheels
Filed Mar 8, 2001

THE TIRE HAD AN UNDISCLOSED DEFECT THAT CAUSED A SPLIT ON THE INSIDE OF THE LEFT FRONT TIRE, THE DEALER SAID THIS OCCURED BECAUSE THE VEHICLE WAS MISALIGNED THE CONSUMER BELIEVES THE TIRES ARE DEFECTIVE BECAUSE ALL FOUR TIRES SHOW SIMILAR INSIDE WEAR (BRIDGESTONE PROTENZA RE 030 235/45Z417). NLM

NHTSA ID
560263
Incident
Feb 12, 2001
Tires & wheels
Filed Mar 1, 2001

BRIDGESTONE POTENZA RE 030 TIRE (P235/45R17) WAS FLAT AND CONSUMER COULD SEE A LONG SPLIT ON THE INSIDE OF THE TIRE ALSO EXPOSING THE STEEL BELTS, THE LEXUS SERVICE MANAGER AND BRIDGESTONE DEALER STATE THAT ALL 4 TIRES SHOW SIGNS OF SIMILAR INSIDE TIRE WEAR, CONSUMER IS REQUESTING THAT THE TIRES BE REPLACED AND ALSO STATED THAT THERE WAS SOME VIBRATION IN THE LEFT FRONT TIRE. *SLC

NHTSA ID
560029
Driver assistance
Filed Oct 11, 2000

WAS DRIVING VEHICLE & STARTED TO PRESS DOWN ON BRAKES AND VEHICLE SUDDENLY ACCELERATED WITHOUT WARNING. TOOK VEHICLE TO DEALERSHIP & MECHANIC COULD NOT LOCATE CAUSE OF ACCELERATION. 2ND TIME PROBLEM, NOT DUPLICATED AFTER IT HAPPENED PRIOR TO TAKING TO DEALERSHIP. HAD HAPPENED 6 DIFFERENT TIMES SINCE THEN & PROBLEM WAS GETTING WORSE. MECHANIC DID NOT KNOW CAUSE OF ACCELERATION.*AK

NHTSA ID
872727
Incident
Aug 11, 2000
Suspension
Filed Oct 4, 2000

CAR STARTED TO PULL TO RIGHT 3 DAYS FROM PURCHASE, WAS TOLD WHEN CALLED IN ITS OK COME IN WHEN YOU COME FOR 5,000 MILES SERVICE. HAVE GONE 4 TIMES FOR REPAIR WAS NOT DONE. CAR STILL PULLING TO RIGHT. AT 4TH ATTEMPT WAS TOLD TO LEAVE THE CAR THERE BUT NEEDED THE CAR, SO I MADE FIFTH ATTEMPT TO HAVE IT REPAIRED AND AS OF TODAY 10/3/2000 WAS TOLD BY LONGO LEXUS WANTS TO MAKE ANOTHER ATTEMPT TO FIX THE PROBLEM. I AM JUST EXHAUSED DEALING WITH LONGO AND LEXUS IN REGARDS TO THIS MATTER. NEED ASSISTANCE HOW CAN I FILE A COMPLAIN WITH LEMON LAW. PLEASE SOMEONE CALL ME. I AM OUT OF OPTIONS AND LEXUS DOES NOT CARE IF THEY LOSE A CUSTOMER.

NHTSA ID
733389
Incident
Jul 24, 2000

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.

Data sources

Data on this page last refreshed .