2007 Lexus GX470 Owner Complaints

HEIGHT CONTROL FOR REAR AIR SUSPENSION BOTTOMS OUT AND THE VEHICLE BOUNCE VIOLENTLY WHILE DRIVING AND THE CONTROL SWITCH FOR THE HEIGHT IS STUCK IN NEUTRAL

NHTSA ID

11127921

Incident

Sep 6, 2018

THE SUNROOF DOOR IS RUSTED ALL OVER THE METAL SURROUNDING THE GLASS ON THE INSIDE OF THE VEHICLE. THE ROOF OF THE CAR IS OK BUT I FEAR THE RUST WILL EVENTUALLY GET THERE. MY CONCERN IS THAT THE SUNROOF DOOR MIGHT GET DETACHED WHILE DRIVING AND MAY CAUSE A SERIOUS ACCIDENT. I HAVE SPOKE TO THE LOCAL LEXUS DEALER AND THEY SAY THERE IS NO CAMPAIGN OR RECALL ON THE ISSUE. MY CAR IS ALWAYS IN THE GARAGE WHILE NOT IN USE AND THERE IS NO LEAK ON THE DOOR SO I BELIEVE IS A PROBLEM WITH THE MATERIAL USED ON THIS MODEL. I HAVE ANOTHER LEXUS A 2000 GS 400 AND THE SUNROOF DOOR IS IN PERFECT CONDITION. I HAVE SPOKE TO OTHER GS 470 OWNER AND THEY HAVE THE SAME PROBLEM. I WILL APPRECIATE FROM YOU TO INVESTIGATE WHY IS THIS HAPPENING WITH THIS MODEL BEFORE THERE IS AN ACCIDENT BECAUSE OF THIS PROBLEM. THANKS.

NHTSA ID

11113964

Incident

Jun 30, 2014

DASHBOARD/COVER CRACKS OVER THE (1) ODOMETER ASSEMBLY AND (2) GLOVE COMPARTMENTS. THESE MAY AFFECT THE AIR BAGS IN THOSE AREAS. I BOUGHT THIS USED AT AROUND 95000 MILES ON JANUARY 20, 2018 FROM INFINITY BERMAN LA SALLE ST CHICAGO ILLINOIS. I READ THERE WERE PREVIOUS REPORTS ON DASHBOARD FOR EARLIER GX470 BUT THIS IS NOT COVERED. CARFAX REPORT FOR THIS VIN DOES NOT HAVE REPORTED ACCIDENT OR DAMAGE.

NHTSA ID

11065238

Incident

Jan 21, 2018

Mileage

95,000 mi

CRACKED DASHBOARD.

NHTSA ID

11058384

Incident

Jan 1, 2017

Mileage

135,000 mi

- ENTIRE VEHICLE VIOLENTLY SHAKES AND VIBRATES WHILE DRIVING ANYWHERE BETWEEN 40MPH - 65MPH. DOES NOT VIBRATE WHEN NOT ACCELERATING OR COASTING. - ENTIRE DASHBOARD IS CRACKING AND CHIPPING.

NHTSA ID

10994344

Incident

Jan 1, 2012

Mileage

60,000 mi

HIT SIDE ROAD ON HIGHWAY THAT WAS GRAVEL. TURNED WHEEL TO GET BACK ON HIGHWAY AND SUV ROLLED 1 1/2 TIMES - HAD TAKEN IT IN A COUPLE YEARS PRIOR DUE TO BACK WHEELS NOT BEING STABLE ON GRAVEL ROADS AND WAS TOLD THE STABILITY CONTROL WAS FINE WHICH IT WASN'T.

NHTSA ID

10983464

Incident

Apr 25, 2017

Mileage

125 mi

DASH IS CRACKING

NHTSA ID

10947932

Incident

Oct 15, 2015

Mileage

100,000 mi

NOTHING HAS BEEN DONE SINCE BEING NOTIFIED OF THE RECALL MONTHS AGO. RECALL NO. 16V-065

NHTSA ID

10936372

Incident

Jul 29, 2016

I OWN THIS LEXUS 2007 GX470, AT 120,00 MILES HAS A COMPLETELY OVERHAULED AND NOW 143,000 MILES ALL YELLOW WARNING LIGHTS ILLUMINATED THAT INCLUDING "ENGINE" THE ENGINE STARTS MAKE NOISE AND KING OF DRAGGING SOMTHING, AFTER DIAGNOSTICS. "THE SECONDARY AIR INJECTION SYSTEM SWITCHING VALVE STUCK OPEN BOTH ONE AND TWO" I CALLED DEALER AND TOTAL PARTS COST ME $1,200 NOT INCLUDE LABOR YET. THAT'S RIDICULOUS.

NHTSA ID

10892952

Incident

Jul 25, 2016

Mileage

143,000 mi

I AM THE OWNER OF A 2006 LEXUS GX470 (VIN [XXX]). A MONTH OR SO AGO, AT OR ABOUT 56,500 MILES, THE CHECK ENGINE LIGHT CAME ON ALONG WITH ABOUT THREE OTHER YELLOW WARNING LIGHTS. ALSO, THE ENGINE WENT INTO A MODE THAT BARELY ALLOWED ME TO DRIVE DOWN THE ROAD. ON OR ABOUT JANUARY 27 OF THIS YEAR, I LIMPED TO THE LEXUS DEALER FOR INSPECTION. AS THE ATTACHED REPORT INDICATES, MY VEHICLE WAS DIAGNOSED WITH A FAILURE OF THE SECONDARY AIR SYSTEM WITH A REPAIR ESTIMATE OF $2,114.60. (SEE PAGE 9 OF THE ATTACHED AUTOPOINT FITNESS INSPECTION & TREATMENT PLAN). AFTER RESEARCH, IT APPEARS THAT THIS PROBLEM IS VERY COMMON WITH THIS ENGINE TYPE. I WOULD ASSERT THAT MINE IS A DEFECTIVE VEHICLE. IT SEEMS THE SECONDARY AIR PUMP (PART OF THE EMISSIONS SYSTEM) IS DEFECTIVE AND DETERIORATES, CAUSING THE ENTIRE SYSTEM TO STOP WORKING. THIS THEN CAUSES THE ENGINE CONTROL SYSTEM TO REDUCE THE ENGINE TO A "LIMP MODE" THAT IS DANGEROUS AND DYSFUNCTIONAL. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

NHTSA ID

10845649

Incident

Nov 20, 2015

Mileage

56,500 mi

THE AIR SUSPENSION SYSTEM DOES NOT FUNCTION PROPERLY CAUSING THE VEHICLE TO BOUNCE AGGRESSIVELY. SOMETIMES THE PROBLEM RECTIFIES ITSELF AND THE SYSTEM MIRACULOUSLY BEGINS FUNCTIONING AGAIN WITH PROPER FILL OF THE AIR SUSPENSION BLADDERS OR PROPER SENSOR CONTROL. I AM AWARE THAT THIS IS A COMMON FAILURE OF THIS MODEL VEHICLE AND YEAR. SO MUCH SO THAT THERE ARE COMPANIES DEDICATED SOLELY TO SELLING ONLY AIR RIDE SUSPENSION SYSTEMS/COMPONENTS AND AIR SUSPENSION CONVERSION SYSTEMS TO COMPLETELY ELIMINATE THE AIR SUSPENSION FROM YOUR VEHICLE AND CONVERT TO TRADITIONAL SPRING SUSPENSION. THIS IS CERTAINLY A HAZARD AND HAS CAUSED THE VEHICLE TO BOUNCE IN FAST AND SLOW SPEEDS. CONTROL OF VEHICLE ON FREEWAY AT 70 MPH BECOMES INTIMIDATING.

NHTSA ID

10761828

Incident

Jul 15, 2015

Mileage

115,000 mi

WHILE I WAS DRIVING MY VEHICLE THE VSC,ABS,AND ETC LIGHTS CAME ON,THIS IS NOT THE FIRST TIME THAT THIS HAD HAPPENED,THE LIGHTS HAS CAME ON BEFORE WHILE AT A STOP LIGHT AND IN PARK.THE VEHICLE NOW WILL NOT GO INTO GEAR IT ONLY STAYS IN PARK.IT STILL WILL START BUT CAN'T DRIVE BECAUSE IT WON'T GO INTO GEAR. THE CAR ALSO WAS PULLING TO THE SIDE WHILE DRIVING AND ON SEVERAL OCCASIONS IT WOULD NOT START AT ALL FOR WHATEVER REASON .I SEARCHED GOOGLE AND YOUTUBE AND SOMEONE SAID TO UNPLUG THE BATTERY FOR 30 MINUTES AND IT SHOULD START AND IT DID. I FORGOT WHAT THEY SAID THE CAUSE OF IT,I THINK THEY SAID THE EMS NEEDED TO BE RESET.I DON'T THINK THESE THINGS SHOULD BE HAPPENING BUT EVERY TIME IT DOES IT HAPPENS IN THE SAME PATTERN AND WE HAVE TO RESET THE EMS .THE GEAR JUST RECENTLY MALFUNCTIONED THIS WEEK.I THINK THIS IS VERY DANGEROUS AND SOMEONE NEEDS TO INVESTIGATE THIS ASAP BEFORE SOMETHING BAD HAPPENS. I HAVE NOT CONTACTED LEXUS BECAUSE IT IS POINTLESS AND THEY WILL NOT DO ANYTHING ABOUT IT,I SHOULD KNOW FROM PAST EXPERIENCES WITH THEM.

NHTSA ID

10730786

Incident

Jun 2, 2015

Mileage

120,230 mi

TL* THE CONTACT OWNS A 2007 LEXUS GX470. THE CONTACT STATED THAT AN ABNORMAL NOISE WAS HEARD UNDER THE HOOD. THE NOISE WAS HEARD WHEN THE VEHICLE WAS STARTED AND WHILE DRIVING APPROXIMATELY 70 MPH. IN ADDITION, UNKNOWN WARNING LIGHTS ILLUMINATED. THE VEHICLE WAS VEERED TO THE SIDE OF THE ROAD WHERE AN INDEPENDENT MECHANIC WAS UNABLE TO DETERMINE THE FAILURE. THE VEHICLE WAS THEN TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE SECONDARY AIR INJECTION SYSTEM FAILED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 130,000.

NHTSA ID

10730576

Incident

Jun 3, 2015

Mileage

130,000 mi

DASH IS CRACKING ACROSS THE WHOLE TOP, CONCERNED ABOUT AIRBAG SAFETY. *TR

NHTSA ID

10651976

Incident

Oct 24, 2014

Mileage

38,750 mi

THE DASHBOARD IS CRACKING AROUND THE PASSENGER SIDE AIRBAG. THE AIRBAG WAS DESIGNED WITH A CERTAIN AMOUNT OF RESISTANCE FROM THE DASHBOARD. MAJOR CONCERN WITH AIRBAG DEPLOYMENT SPEED WITH LESS RESISTANCE FROM DASHBOARD. ALSO CONCERN ABOUT FRAGMENTATION OF DASHBOARD DURING DEPLOYMENT. *TR

NHTSA ID

10586285

Incident

May 2, 2014

Mileage

54,000 mi

TL* THE CONTACT OWNS A 2007 LEXUS GX470. THE CONTACT STATED THAT THE HATCH BACK DOOR WAS DESIGNED TO ONLY OPEN FROM THE EXTERIOR AND DID NOT ALLOW MANUAL OPERATION FROM THE INTERIOR. THE CONTACT MENTIONED THAT SHE CONSIDERED THIS TO BE A SAFETY HAZARD. THE VEHICLE WAS NOT TAKEN TO DEALER. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT AVAILABLE. THE FAILURE AND CURRENT MILEAGE WAS 100,000. *TR

NHTSA ID

10515023

Incident

Jun 4, 2013

Mileage

100,000 mi

TL* THE CONTACT OWNS A 2007 LEXUS GS470. THE CONTACT STATED THAT THE BRAKES FAILED WHILE ATTEMPTING TO ENTER A PARKING SPACE. THE VEHICLE COULD NOT BE STOPPED AND TRAVELED OVER THE CURB BEFORE CRASHING INTO A DITCH. THE CONTACT WAS NOT INJURED. THE VEHICLE WAS TOWED TO A LOCAL BODY REPAIR FACILITY WHERE THE CONTACT WAS AWAITING REPAIRS TO THE BODY DAMAGE OF THE VEHICLE. THE VEHICLE WAS NOT INSPECTED TO FOR THE BRAKE FAILURE. THE VIN WAS NOT AVAILABLE. THE FAILURE AND THE CURRENT MILEAGES WERE 100,000.

NHTSA ID

10441792

Incident

Dec 29, 2011

Mileage

100,000 mi

TL* THE CONTACT OWNS A 2007 LEXUS GX470. THE CONTACT STATED THAT WHILE IN PARK, THE ENGINE RPMS RACED TO 7500. THE CONTACT HAD TO TURN THE VEHICLE OFF AND RESTART IT IN ORDER TO CORRECT THE FAILURE. THE VEHICLE WAS NOT INSPECTED BY A DEALER NOR REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE AND THE CURRENT MILEAGES WERE APPROXIMATELY 51,000. THE VIN WAS UNAVAILABLE.

NHTSA ID

10440030

Incident

Dec 15, 2011

Mileage

51,000 mi

TL* THE CONTACT OWNS A 2007 LEXUS GX470. THE CONTACT STATED THAT THE AUTOMATIC KEYLESS FOB FAILED AND THE ONLY WAY TO ACTIVATE THE DOOR LOCKS WAS WITH THE KEY FOB. THERE WAS NO MANUAL ENTRY FOR THE VEHICLE. THE CONTACT STATED THAT THE DOORS AND THE REAR HATCH WERE UNABLE TO BE OPENED. THE MANUFACTURER WAS CONTACTED AND ADVISED THAT A REPRESENTATIVE WOULD RETURN HER CALL WITHIN TWENTY-FOUR HOURS OF NOTIFICATION. THE FAILURE MILEAGE WAS 77,000. UPDATED 10/17/11 *BF THE DEALER AGREED TO FIX THE VEHICLE AT NO CHARGE. UPDATE 10/26/11

NHTSA ID

10428810

Incident

Sep 5, 2011

Mileage

77,000 mi

STOPPED SHORT AT A TRAFFIC LIGHT (ABS ENGAGED). PROCEEDED TO IDLE FORWARD TOWARD THE CAR STOPPED IN FRONT OF ME, APPLIED BRAKE PEDAL WHICH WENT STRAIGHT TO THE FLOOR, RESULTING IN A MINOR ACCIDENT AT 5MPH. *TT

NHTSA ID

10425876

Incident

Sep 17, 2011

Mileage

48,000 mi

DUNLOP GRANDTREK AT20 265/65R17 TIRES DRYROTTED ON INNER AND OUTER EDGES OF TREAD. VEHICLE IS A 2007 LEXUS GX470 WITH 16,180 MILES. TIRES ARE ORIGINAL. CONTACTED DUNLOP AND ASSIGNED CASE NUMBER [XXX]. THEY REFERRED ME TO LOCAL DEALER TO INSPECT. DEALER SAID THEY HAD NEVER SEEN A TIRE ISSUE LIKE THAT. AFTER WAITING A WEEK. DEALER INFORMED ME THAT THEY WOULD REPLACE TIRES PRO-RATED AND DISCOUNTED FROM FULL MSRP. WHEN I SHOWED THE DEALER THAT OTHER LOCAL VENDORS HAD THE SAME REPLACEMENT CHEAPER, THEY REFUSED TO PRICE MATCH. IT'S GOING TO COST ME OVER $400 TO REPLACE THE DRYROTTED TIRES WITH THE SAME TIRE. NOT MUCH OF AN OFFERING FROM GOODYEAR (WHO OWNS DUNLOP) AND I'M LEFT WONDERING HOW LONG THE NEW ONES WILL LAST. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

NHTSA ID

10376592

Incident

Dec 30, 2010

Mileage

16,180 mi

TL*THE CONTACT OWNS A 2007 LEXUS GX470. WHILE THE CONTACT WAS DRIVING APPROXIMATELY 35 MPH, THE BRAKE PEDAL WAS ENGAGED AND THE VEHICLE BEGAN TO SHAKE VIOLENTLY. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THE TECHNICIAN STATED THAT THE FAILURE WAS COMMON AND OCCURRED ON THIS SPECIFIC MODEL VEHICLE WHEN REACHING OR EXCEEDING 13,000 MILES. THE CONTACT STATED THAT THE VEHICLE HAD BEEN REPLACED WITH ANOTHER VEHICLE TWICE BY THE AUTHORIZED DEALER DUE TO THE CONSTANT FAILURE. THE MANUFACTURER WAS UNABLE TO PROVIDE A REMEDY FOR THE FAILURE. THE FAILURE CONTINUED TO OCCUR. UPDATED 10/26/10*JB

NHTSA ID

10341228

Incident

Nov 14, 2008

WHEN I PRESSED THE GAS TO GO IN REVERSE IN MY 2007 LEXUS GX 470, THE CAR ACCELERATED FAR MORE THAN I WAS PRESSING ON THE GAS PEDAL. THE CAR CONTINUED TO ACCELERATE EVEN WHEN I REMOVED MY FOOT FROM THE ACCELERATOR, AND EVENTUALLY COLLIDED WITH A CONCRETE POLE. ABOUT A MONTH PRIOR TO THE INCIDENT, I HAD TAKEN THE VEHICLE TO THE DEALER BECAUSE THE BRAKES WERE MAKING A SCRAPING SOUND, BUT THE DEALERSHIP "COULD NOT RECREATE THE PROBLEM." AFTER THE INCIDENT, I PROMPTLY REPORTED THE ISSUE TO LEXUS AND LEFT THE VEHICLE UNTOUCHED FOR NEARLY 2 WEEKS, AWAITING INVESTIGATION. LEXUS PROMISED TO CONTACT ME WITHIN 10 BUSINESS DAYS TO INVESTIGATE, BUT DID NOT DO SO. *TR

NHTSA ID

10325647

Incident

Mar 29, 2010

ON 8/15/09 I WAS IN MY 07/LEXUS/GX470/WGN V-8. I HAD PARKED IN OUR HOSPITAL PARKING LOT WHERE I VOLUNTEER. I WAS MOVING MY VEHICLE FROM THE W SIDE OF THE PARKING LOT TO THE E SIDE OF THE LOT TO ENTER ANOTHER AREA OF THE HOSPITAL. MY AUNT WAS WITH ME THE AUXILIARY PRESIDENT WALKED DOWN THE SIDEWALK TO MEET US. I DROVE TO THAT AREA SLOWLY CAME TO A PARKING SPACE WAS SLOWLY PULLING INTO THE SPACE, A FEW FEET FROM THE SIDEWALK MY CAR WENT ABSOLUTELY WILD AND CRAZY, IT SOUND AND ACTED LIKE AN ANGRY VIOLENT ANIMAL, IT JUMPED THE SIDEWALK, I MANAGED TO MISS A TREE THAT WAS IN ITS PATH, IT WENT UP A GRASSY AREA ALONG THE SIDEWALK HEADED FOR THE FRONT OF THE HOSPITAL, I THREW THE CAR OUT OF GEAR AND IT STOPPED. WE WERE NOT HURT, THE AUXILIARY PRESIDENT WITNESSED THIS AS SHE WAS WALKING DOWN THE SIDEWALK. I CANNOT DESCRIBED TO YOU HOW I FELT, THERE ARE NO WORDS TO DESCRIBE THIS HORRIFIC EXPERIENCE, MY AUNT AND AUXILIARY PRESIDENT WERE ALSO SPEECHLESS AND HORRIFIED. I SLOWLY DROVE HOME IN THE VEHICLE, IMMEDIATELY CALLED LEXUS LITTLE ROCK, AR WHICH IS WHERE I PURCHASED THE CAR. THEY TOLD ME IT HAD TO BE THE FLOORMAT, I CHECKED IT AND IT IS SECURED WITH GROMETS,, THEY TOLD ME IT HAD TO DRIVER ERROR WHICH I DON'T THINK IT WAS, I HAD MY FOOT ON THE BRAKE, THEY SAID I MOST PROBABLY HAD IT ON THE GAS ALSO. I CANNOT PROVE THAT I DID OR I DIDN'T, I DID NOT LOOK DOWN,, I WAS TRYING TO STOP THE CAR. THE CAR DID DIG UP SOD WHEN IT WAS GOING CRAZY ALONG THE SIDEWALK WHATEVER THAT MEANS. I HAD ROADSIDE TAKE MY CAR IN THEY LEXUS CHECKED IT OUT, FOUND NOTHING WRONG. I HAVE DRIVEN IT SINCE NO INCIDENTS. MY INVOICE DOES NOT SHOW I HAD A PROBLEM, CALLED MY DEALER LAST WEEK TO VOICE MY CONCERN ABOUT ALL THE RECALLS, ASK WHY SUDDEN ACCELERATION WAS NOT DOCUMENTED ON INVOICE, HE STAMMERED SAID WELL IT SAYS YOUR BRAKES WERE SPONGY AND GRABBY, ALSO A COMPLAINT ,BUT THAT WAS DEFINITELY NOT WHY MY CAR WAS HAULED IN. WOULD YOU PLEASE DOCUMENT THIS AND DO YOU HAVE ANY ADVICE. *TR

NHTSA ID

10308366

Incident

Aug 15, 2009

Mileage

22,787 mi

AFTER REMOVING FOOT FROM ACCELERATOR AND APPLYING BRAKE WHILE PARKING, THE VEHICLE ACCELERATED AS IF THE GAS PEDAL WAS PUSHED TO THE FLOOR. MY WIFE HAD THE BRAKE PUSHED AS HARD AS SHE COULD BUT WAS NOT ABLE TO STOP THE CAR BEFORE IT HIT AN EMBANKMENT. SHE SLID INTO THE DASH AND STEERING WHEEL AND WAS SORE FOR A COUPLE OF DAYS. SHE HAD A PASSENGER WHO WITNESSED THE EVENT. *TR

NHTSA ID

10305360

Incident

Jan 30, 2010

Mileage

32,000 mi