RoadVitals

2009 Lexus IS 250 Airbags Problems

Owner-reported complaints naming the airbag system, filed with NHTSA

Data refreshed

Airbags reportsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
20
Latest Mar 23, 2018
Share of all reportsThis category as a share of every owner report on file for this model year. One report can name more than one component, so the categories overlap.
42%
of 48 total
Crash or fire reportedReports in this category whose submitter recorded that a crash or a fire occurred. The reporter's own answer on the NHTSA form, not a verified finding.
1
Injuries or deaths reportedTotals the submitters entered on their own reports in this category. Not verified by NHTSA and not a casualty statistic.
0

What this page shows

Reports naming the air-bag system — deployment behaviour, inflators, sensors and warning lights. Every record below is an owner-reported complaint about the 2009 Lexus IS 250 submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 20 reports on file name it.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Owner reports naming airbag

Shown in the owner’s own words, exactly as filed

AirbagsFuel systemVisibility
Filed Mar 23, 2018

TL* THE CONTACT OWNS A 2009 LEXUS IS250. THE CONTACT STATED THAT THE VEHICLE FAILED TO START AND WAS TOWED TO NORTH SIDE LEXUS (17925 NORTH FWY., HOUSTON, TX 77090). THE DEALER STATED THAT THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBERS: 14V647000 (FUEL SYSTEM, GASOLINE), 16V340000 (AIR BAGS), AND 13V030000 (VISIBILITY/WIPER). THE TECHNICIAN INFORMED THE CONTACT THAT THE PART THAT WAS NEEDED WAS A FUEL PRESSURE SENSOR; HOWEVER, IT WAS NOT INCLUDED IN THE NHTSA CAMPAIGN UMBER: 14V647000 FUEL SYSTEM, GASOLINE) RECALL. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE REMAINED AT THE DEALER AND WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 100,000.

NHTSA ID
11081043
Incident
Mar 19, 2018
Mileage
100,000 mi
AirbagsSeat belts
Filed Aug 15, 2017
Crash reported

"TAKATA RECALLS" AIR BAGS NEVER DEPLOYED!

NHTSA ID
11015612
Incident
Mar 4, 2017
Mileage
113,553 mi
AirbagsFuel system
Filed May 1, 2017

TL* THE CONTACT OWNS A 2009 LEXUS IS 250. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 17V006000 (AIR BAGS) AND 14V647000 (FUEL SYSTEM, GASOLINE); HOWEVER, THE PARTS NEEDED FOR THE REPAIR WERE NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED A LOCAL DEALER WHO STATED THAT THE RECALL REMEDY PARTS WERE ON BACKORDER. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

NHTSA ID
10981621
Incident
Feb 22, 2017
Airbags
Filed Mar 29, 2017

TL* TAKATA RECALL. THE CONTACT OWNS A 2009 LEXUS IS 250. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

NHTSA ID
10969302
Incident
Mar 27, 2017
Airbags
Filed Feb 6, 2017

TL* THE CONTACT OWNS A 2009 LEXUS IS 250. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

NHTSA ID
10949920
Incident
Aug 1, 2016
Airbags
Filed Jan 26, 2017

TL* TAKATA RECALL. THE CONTACT OWNS A 2009 LEXUS IS 250. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS). THE PART WAS NOT AVAILABLE WITHIN A REASONABLE TIME FRAME TO SCHEDULE THE RECALL REPAIR THE DEALER DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE CONTACT WAS UNABLE TO DETERMINE WHEN THE VEHICLE WOULD BE REPAIRED. THE MANUFACTURER COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE CONTACT'S VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE CONTACT WAS NOT EXPERIENCING A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 03/07/17*LJ *CN

NHTSA ID
10947859
Incident
Sep 26, 2016
Airbags
Filed Jan 20, 2017

TL* TAKATA RECALL. THE CONTACT OWNS A 2009 LEXUS IS 250. THE CONTACT STATED THAT THE RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS) WAS RECEIVED IN MAY AFTER CONTACTING THE DEALER AND THE MANUFACTURER ON MULTIPLE OCCASIONS, THE CONTACT WAS INFORMED THAT THE PARTS NEEDED FOR THE RECALL REMEDY WERE STILL NOT AVAILABLE AND NO ESTIMATED TIME FOR RECEIVING THE PARTS COULD BE PROVIDED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 03/29/17LJ UPDATED 03/30/2017*JS UPDATED 05/04/2017*JS

NHTSA ID
10946655
Incident
Jan 20, 2017
Airbags
Filed Jan 19, 2017

TAKATA RECALL, I WOULD LIKE THIS ISSUE FIXED ASAP, I DON'T WANT TO WAIT UNTIL ME OR MY WIFE GET INTO AN ACCIDENT AND GET HURT OR WORSE KILLED.

NHTSA ID
10946493
Incident
Jan 19, 2017
Airbags
Filed Jan 19, 2017

TL* TAKATA RECALL. THE CONTACT OWNS A 2009 LEXUS IS 250. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

NHTSA ID
10946310
Incident
May 14, 2016
Airbags
Filed Jan 17, 2017

TL* THE CONTACT OWNS A 2009 LEXUS IS 250. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

NHTSA ID
10945823
Incident
Jan 12, 2017
Airbags
Filed Jan 13, 2017

TL* TAKATA RECALL. THE CONTACT OWNS A 2009 LEXUS IS 250. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS). THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

NHTSA ID
10945199
Incident
Jun 1, 2016
Airbags
Filed Nov 23, 2016

TL* TAKATA RECALL. THE CONTACT OWNS A 2009 LEXUS IS 250. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 01/25/2017*CT UPDATED 01/26/17*JB

NHTSA ID
10927702
Incident
Nov 23, 2016
Airbags
Filed Nov 14, 2016

TAKATA AIR BAG..HAVEN'T RECEIVED ANY INFORMATION ON REPLACING THE DEFECTED AIR BAGS

NHTSA ID
10926018
Incident
Nov 14, 2016
Airbags
Filed Oct 12, 2016

TAKATA RECALL - THIS RECALL HAS BE DETERMINED FOR MANY MONTHS AND NO SOLUTIONS HAVE BEEN PROVIDED. I RECEIVED A NOTICE IN MAY 2016 TO NOT HAVE A PASSENGER SIT IN MY CAR. IT IS NOW OCTOBER. HOW CAN IT POSSIBLY BE ALLOWED FOR THEM TO SELL CARS THAT YOU CANNOT HAVE A PASSENGER RIDE IN?

NHTSA ID
10915594
Incident
May 23, 2016
Mileage
75,000 mi
Airbags
Filed Sep 28, 2016

TL* TAKATA RECALL. THE CONTACT OWNS A 2009 LEXUS IS 250. THE CONTACT STATED THAT THE RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 16V340000 WAS RECEIVED IN MAY OF 2016. AFTER CONTACTING THE DEALER AND THE MANUFACTURER ON MULTIPLE OCCASIONS, THE CONTACT WAS INFORMED THAT THE PARTS NEEDED FOR THE RECALL REMEDY WERE STILL NOT AVAILABLE AND NO ESTIMATED TIME FOR RECEIVING THE PARTS COULD BE PROVIDED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

NHTSA ID
10910125
Incident
May 1, 2016
Airbags
Filed Sep 25, 2016

TAKATA RECALL. DEALER INDICATED REMEDY WILL NOT BE AVAILABLE UNTIL JANUARY 2017 -- OVER 6 MONTHS SINCE THE INITIAL RECALL NOTIFICATION DATE. THIS IS NOT A TIMELY RESOLUTION. I CAN'T SAFELY DRIVE WITH ANYONE IN MY PASSENGER SEAT WHICH IS UNACCEPTABLE.

NHTSA ID
10909557
Incident
Sep 24, 2016
Airbags
Filed Sep 15, 2016

TL* TAKATA RECALL. THE CONTACT OWNS A 2009 LEXUS IS 250. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

NHTSA ID
10906882
Incident
May 23, 2016
Airbags
Filed Aug 27, 2016

I AM A PROFESSIONAL WOMAN LIVING IN LA JOLLA, CALIFORNIA. MY CAR'S VIN CORRESPONDS TO THE CLASS THAT COULD EXPERIENCE AIR BAG FAILURE AND MY DEATH. THE DESCRIPTION OF ATMOSPHERIC CONDITIONS THAT COULD PORTEND AIR BAG FAILURE ARE EXISTING HERE. WHY CAN LEXUS NOT REPLACE OR REPAIR THIS BAG IMMEDIATELY??? THIS IS UNACCEPTABLE! ALSO, MY PREGNANT DAUGHTER DRIVES A BMW X5 THAT DID RECEIVE A RECALL NOTICE DUE TO A FAULTY TAKATA AIRBAG BUT AGAIN, NO REPAIR OR REPLACEMENT IS AVAILABLE! THIS IS UNACCEPTABLE! WHAT IS THE GOVERNMENT DOING ABOUT MANDATING AN IMMEDIATE SOLUTION?

NHTSA ID
10901944
Incident
May 12, 2016
Airbags
Filed Aug 4, 2016

TL* TAKATA RECALL. THE CONTACT OWNS A 2009 LEXUS IS 250. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS). THE PART TO DO THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

NHTSA ID
10893170
Incident
May 23, 2016
Airbags
Filed Jul 19, 2016

TL* THE CONTACT OWNS A 2009 LEXUS IS 250. THE CONTACT STATED THAT THE NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS) HAD EXCEEDED A REASONABLE TIME FOR THE RECALL REPAIR. THE CONTACT WAS CONCERNED THAT THE VEHICLE WOULD EXPERIENCE THE FAILURE BEFORE PARTS BECOME AVAILABLE. THE MANUFACTURER WAS NOT CONTACTED. THE CONTACT DID NOT EXPERIENCE THE FAILURE. THE VIN WAS NOT AVAILABLE. UPDATED 09/08/16*LJ *CN

NHTSA ID
10885751
Incident
Jul 1, 2016

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.

Elsewhere on this vehicle

Data sources

Data on this page last refreshed .