RoadVitals

2009 Lexus IS 250 Problems

Owner-reported complaints filed with NHTSA, grouped by component

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
48
Latest Jul 6, 2019
Components namedHow many of our component categories appear on at least one report for this model year. One report can name several.
15
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
3

What this page shows

Everything below is an owner-reported complaint submitted to NHTSA about the 2009 Lexus IS 250, grouped by the component NHTSA recorded on the report. These are not confirmed defects, and they are not recalls. NHTSA does not verify most reports before publishing them, and a category with more reports in it is not evidence that a part is defective.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Reports by component

Ranked by how many owner reports name each component category

  • Airbags2036.4%
  • Visibility610.9%
  • Driver assistance610.9%
  • Fuel system59.1%
  • Body & structure59.1%
  • Interior & seats23.6%
  • Other / unspecified23.6%
  • Electrical23.6%
  • Exterior lighting11.8%
  • Engine11.8%
  • Powertrain (other)11.8%
  • Seat belts11.8%
  • Tires & wheels11.8%
  • Transmission11.8%
  • Brakes11.8%

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Each component in detail

What the reports in each category say, in the owners' own words

Airbags

Reports naming the air-bag system — deployment behaviour, inflators, sensors and warning lights.

20
reports

From owner reports, verbatim

TL* THE CONTACT OWNS A 2009 LEXUS IS250. THE CONTACT STATED THAT THE VEHICLE FAILED TO START AND WAS TOWED TO NORTH SIDE LEXUS (17925 NORTH FWY., HOUSTON, TX 77090). THE DEALER STATED THAT THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBERS: 14V647000 (FUEL SYSTEM, GASOLINE), 16V340000 (AIR BAGS), AND 13V030000 (VISIBILITY/WIPER). THE TECHNICIAN INFORMED THE CONTACT THAT THE PART THAT WAS NEEDED WAS A FUEL PRESSURE SENSOR; HOWEVER, IT WAS NOT INCLUDED IN THE NHTSA CAMPAIGN UMBER: 14V647000 FUEL SYSTEM, GASOLINE) RECALL. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE REMAINED AT THE DEALER AND WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 100,000.

NHTSA ID 11081043 · filed Mar 23, 2018

"TAKATA RECALLS" AIR BAGS NEVER DEPLOYED!

NHTSA ID 11015612 · filed Aug 15, 2017
All 20 reports naming airbags

Visibility

Reports naming windshields, glass, wipers, defrosters and mirrors.

6
reports

From owner reports, verbatim

DASHBOARD IS MELTING AND STICKY. CAUSING A RIDICULOUS GLARE FROM SUNLIGHT AND HEADLIGHTS. CONTACTED LEXUS DEALERSHIP; THEY STATED THERE IS A RECALL FOR THIS BUT THEY COULDN'T HELP ME I WOULD NEED TO CALL LEXUS THEMSELVES. CALLED LEXUS PROVIDED MY VIN AND OTHER INFORMATION. THEY TOLD ME MY VIN WAS NOT PART OF THE RECALL AND I WOULD BE RESPONSIBLE FOR ALL REPAIRS MYSELF.

NHTSA ID 11229793 · filed Jul 6, 2019

THE LEFT AND RIGHT SIDE MIRRORS HAVE BECOME LOOSE AND FREELY MOVE FORWARD AND BACKWARD. I HAVE TO USE HEAVY DUTY CLOTH TAPE TO PERMANENTLY SECURE THEM IN THE REAR FACING ORIENTATION. I FOUND A YOUTUBE VIDEO WHICH DISCLOSES THE MECHANICAL DEFECT THAT NEEDS TO BE CORRECTED. THIS IS A SAFETY HAZARD IF THE MIRRORS WERE NOT HELD STEADY IN THE REAR FACING ORIENTATION AND THIS MECHANICAL DEFECT SHOULD NOT OCCUR.

NHTSA ID 11132251 · filed Sep 29, 2018

Too few reports in this category for a page of its own — they appear in the full complaint list.

Driver assistance

Reports naming forward-collision avoidance, lane keeping, back-over prevention, cruise control and related electronic driver-assistance systems.

6
reports

From owner reports, verbatim

TL* THE CONTACT OWNS A 2009 LEXUS IS250. THE CONTACT STATED THAT THE VEHICLE LUNGED AND THEN ACCELERATED INDEPENDENTLY. THE FAILURE WAS EXPERIENCED SEVERAL TIMES. ON ONE OCCASION, THE FAILURE OCCURRED IMMEDIATELY AFTER START-UP AND THE VEHICLE ACCELERATED INTO A NEIGHBOR'S DRIVEWAY. THE VEHICLE WAS TAKEN TO THE DEALER SEVERAL TIMES FOR THE FAILURE. A DIAGNOSTIC WAS PERFORMED, BUT THE DEALER WAS UNABLE TO DETERMINE THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 9,000 AND THE CURRENT MILEAGE WAS 44,000. UPDATED 7/29/13 *CN THE CONSUMER STATED THE VEHICLE FAILED TO STOP AT A STOP SIGN, THEN LUNGED FORWARD ABOUT 10-12 FEET. THE BRAKES DID NOT WORK, EVEN THOUGH SHE PUSHED THE BRAKE TO THE FLOOR FOR SEVERAL MINUTES. FINALLY, THE VEHICLE STOPPED IN THE MIDDLE ON THE INTERSECTION.

NHTSA ID 10514052 · filed May 29, 2013

TL*THE CONTACT OWNS A 2009 LEXUS IS250. THE CONTACT STATED THAT WHILE SHE WAS DRIVING OUT OF A PARKING SPACE THE VEHICLE SUDDENLY ACCELERATED. THE CONTACT MENTIONED THAT SHE ENGAGED THE BRAKES BUT THE VEHICLE DID NOT STOP. THE VEHICLE FINALLY STOPPED WHEN IT CRASHED INTO A STEEL POLE. NONE OF THE AIR BAGS DEPLOYED. THE CONTACT EXPERIENCED DISCOMFORT ON THE NECK AND BACK. THE VEHICLE WAS TOWED TO A DEALER WHO STATED THAT THEY WERE UNABLE TO DIAGNOSE OR DUPLICATE THE FAILURE. THE MANUFACTURER WAS CONTACTED AND REPLIED BY MAIL STATING THAT IT WAS OK TO DRIVE THE VEHICLE. THE FAILURE AND CURRENT MILEAGE WAS 25,000.

NHTSA ID 10380787 · filed Feb 4, 2011

Too few reports in this category for a page of its own — they appear in the full complaint list.

Fuel system

Reports naming fuel storage or delivery — tanks, pumps, lines, injectors and fuel leaks.

5
reports

From owner reports, verbatim

TL* THE CONTACT OWNS A 2009 LEXUS IS250. THE CONTACT STATED THAT THE VEHICLE FAILED TO START AND WAS TOWED TO NORTH SIDE LEXUS (17925 NORTH FWY., HOUSTON, TX 77090). THE DEALER STATED THAT THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBERS: 14V647000 (FUEL SYSTEM, GASOLINE), 16V340000 (AIR BAGS), AND 13V030000 (VISIBILITY/WIPER). THE TECHNICIAN INFORMED THE CONTACT THAT THE PART THAT WAS NEEDED WAS A FUEL PRESSURE SENSOR; HOWEVER, IT WAS NOT INCLUDED IN THE NHTSA CAMPAIGN UMBER: 14V647000 FUEL SYSTEM, GASOLINE) RECALL. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE REMAINED AT THE DEALER AND WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 100,000.

NHTSA ID 11081043 · filed Mar 23, 2018

A YEAR OR SO AGO MY CAR STARTED OVERHEATING. I STOPPED AND THE CAR SHUT OFF. THE COMPUTER SYSTEM FROZE AND SAID CHECKING SYSTEM AND SHOWED A DRAWING OF A CAR FRAME AND WHAT I GUESS IS THE HEAT SOURCE. I TOOK MY CAR TO THE MECHANIC AND HE REPLACED THE WATER PUMP. IT HAD CRACKED AND BOILED OVER AND EVER SINCE I HAVE HAD NOTHING BUT PROBLEMS. I'VE REPLACED THE ALTERNATOR, THE BATTERY, AND MY NAVIGATION SYSTEM IS BLANK AND COMPLETELY DOESN'T WORK. NOR DO THE BUTTONS AROUND IT. THE MOTHERBOARD IS FRIED. ALSO SOMETIMES WHEN I'M DRIVING AT NIGHT MY HEADLIGHTS TURN OFF IN THE PITCH BLACK DRIVING DOWN THE ROAD. MY DASHBOARD IS MELTING AND SINCE I'M A REALTOR WHO PUTS A LOT OF MILES ON HER CAR, I'M UNDERWATER. I'M EITHER GOING TO HAVE A HEAT STROKE DRIVING THAT SAUNA AROUND (THE HEAT IS STUCK ON) OR CRASH WHEN MY HEADLIGHTS SUDDENLY STOP WORKING. MY DAUGHTER IS LEARNING TO DRIVE AND I CANNOT LET HER DRIVE ONCE IT GETS DARK. IT'S OKAY FOR ME TO DIE BUT NOT HER. THERE DOESN'T NEED TO BE A SENSOR RIGHT UNDER THE WATER PUMP THAT CAN DESTROY YOUR HOLE CAR. THANK YOU FOR YOUR TIME.

NHTSA ID 11011405 · filed Jul 29, 2017

Too few reports in this category for a page of its own — they appear in the full complaint list.

Body & structure

Reports naming the vehicle structure, frame, body panels, doors, hood and trim.

5
reports

From owner reports, verbatim

TL* THE CONTACT OWNS A 2009 LEXUS IS 250. THE CONTACT STATED THAT THE DASHBOARD WAS PRODUCING A VERY STICKY SUBSTANCE. THE CONTACT STATED THAT THE SUBSTANCE WAS LIKE GLUE AND COVERED THE ENTIRE DASHBOARD. THE CONTACT ALSO MENTIONED THAT THE GLUE LIKE SUBSTANCE WAS DIFFICULT TO REMOVE FROM CLOTHING. THE FAILURE WAS ALSO NOTICED ON THE SIDE PANEL. THE CONTACT REFERENCED A RECALL FOR THIS FAILURE AND STATED THAT SHE HAD BEEN PLACED ON A WAITING LIST SINCE 2015; HOWEVER, A RECALL WAS NOT LOCATED FOR THIS VEHICLE. THE VEHICLE WAS TAKEN TO JM LEXUS (5350 W SAMPLE RD, MARGATE, FL 33073, (954) 972-2200), BUT THE FAILURE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS UNKNOWN.

NHTSA ID 11103367 · filed Jun 22, 2018

MELTING DASHBOARD RECALL. I HAVE A 2009 LEXUS IS 250 MELTING CHIPPED DASHBOARD AND DOORS. IT'S VERY HARD TO SEE WHILE DRIVING DUE TO THE FACT THAT THE DASHBOARD CAUSES A GLARE IN THE WINDOW. ALSO THE SMELL OF MELTING PLASTIC DASH IS SICKENING. I HAVE RECENTLY TAKEN MY CAR TO A LEXUS DEALERSHIP TO HAVE SEWELL REPLACE THE AIRBAGS EVERY SINCE THEN MY NAVIGATION SYSTEM HAS BEEN MAKING WEIRD NOISES AND NOW IT'S COMPLETELY NOT WORKING BLACK SCREEN AND THE BUTTONS ON THE SIDE IS NOT WORKING. TO MAKE MATTERS WORSE MY AC IS ON AND I CAN'T TURN OFF BECAUSE OF THE BUTTONS ARE NOT WORKING. VERY FRUSTRATING AND I'M FREEZING.

NHTSA ID 11022479 · filed Sep 9, 2017

Too few reports in this category for a page of its own — they appear in the full complaint list.

Interior & seats

Reports naming seats, latches, locks, linkages and interior fittings.

2
reports

From owner reports, verbatim

DASH MATERIAL IS DECOMPOSING, CREATING A LARGE SPOT OF GLARE ONTO WINDSHIELD. LEXUS IS WELL AWARE OF THIS FROM THOUSANDS OF COMPLAINTS, AND IN 2011 UPDATED WARRANTY FOR SOME VEHICLES.HOWEVER THEY HAVE TOLD ME THAT VEHICLE IS NOT COVERED AND ARE BEING SUED BUY MANY FOR THIS SAME COMPLAINT. JUST ADDING MY CAR TO LIST I HAVE SEEN THAT YOU ALREADY HAVE. THIS MAKES IT UNSAFE TO DRIVE INTHE SUNLIGHT!!

NHTSA ID 11172572 · filed Jan 28, 2019

TL*THE CONTACT OWNS A 2009 LEXUS IS250. THE CONTACT STATED THAT THE VEHICLE WAS PARKED AND SHUT OFF WHEN SHE SHUT THE PASSENGER SIDE REAR DOOR AND ALL OF THE DOORS LOCKED. THE CONTACT ALSO STATED THAT THE KEY FOB WAS INSIDE OF THE VEHICLE WHEN THE FAILURE OCCURRED. IN ORDER TO RE-ENTER THE VEHICLE, THE CONTACT HAD TO LOCATE A SPARE KEY. THE VEHICLE WAS NOT YET TAKEN TO HAVE THE FAILURE DIAGNOSED OR REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE 70,000. THE VIN WAS UNAVAILABLE.

NHTSA ID 10412315 · filed Jul 14, 2011

Too few reports in this category for a page of its own — they appear in the full complaint list.

Other / unspecified

Reports whose component NHTSA recorded as unknown, or that do not map to one of the categories above.

2
reports

From owner reports, verbatim

TL* THE CONTACT OWNS A 2009 LEXUS IS 250. WHILE DRIVING APPROXIMATELY 20 MPH, THE CHECK ENGINE AND TRACTION CONTROL INDICATORS ILLUMINATED AND THE VEHICLE WOULD NOT PROPERLY ACCELERATE. THE FAILURE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER AND LOCAL DEALER WERE NOT NOTIFIED. THE FAILURE MILEAGE WAS 65,000.

NHTSA ID 11140414 · filed Oct 15, 2018

TL* THE CONTACT OWNS A 2009 LEXUS IS250. WHILE DRIVING APPROXIMATELY 15 MPH, THE CONTACT DROVE OVER A POT HOLE AND THE TIRE PRESSURE WARNING LIGHT ILLUMINATED. AFTER ADDING AIR TO THE TIRE, THE CONTACT NOTICED THAT AIR CONTINUED TO ESCAPE FROM THE TIRE. THE TIRE WAS REPLACED WITH THE SPARE, AND THE CONTACT INSPECTED THE WHEEL CASING AND NOTICED TWO SCREWS THAT WERE EXPOSED IN THE WHEEL HOUSING. THE CONTACT STATED THAT THE SCREWS WERE WHAT PUNCTURED THE TIRE. THE CONTACT STATED THAT THE DESIGN OF THE VEHICLE WAS DANGEROUS TO DRIVE IN BAD WINTER WEATHER. THE MANUFACTURER WAS CONTACTED AND STATED THEY WOULD COVER THE COST TO TOW THE VEHICLE TO THE DEALER FOR INSPECTION. THE APPROXIMATE FAILURE MILEAGE WAS 11,300. UPDATED 04/1211 *BF UPDATED 04/12/11*LJ UPDATED 1/17/2012 *LN *TR

NHTSA ID 10393735 · filed Mar 30, 2011

Too few reports in this category for a page of its own — they appear in the full complaint list.

Electrical

Reports naming the electrical system — wiring, battery, charging, control modules, infotainment and electrical accessories.

2
reports

From owner reports, verbatim

MELTING DASHBOARD RECALL. I HAVE A 2009 LEXUS IS 250 MELTING CHIPPED DASHBOARD AND DOORS. IT'S VERY HARD TO SEE WHILE DRIVING DUE TO THE FACT THAT THE DASHBOARD CAUSES A GLARE IN THE WINDOW. ALSO THE SMELL OF MELTING PLASTIC DASH IS SICKENING. I HAVE RECENTLY TAKEN MY CAR TO A LEXUS DEALERSHIP TO HAVE SEWELL REPLACE THE AIRBAGS EVERY SINCE THEN MY NAVIGATION SYSTEM HAS BEEN MAKING WEIRD NOISES AND NOW IT'S COMPLETELY NOT WORKING BLACK SCREEN AND THE BUTTONS ON THE SIDE IS NOT WORKING. TO MAKE MATTERS WORSE MY AC IS ON AND I CAN'T TURN OFF BECAUSE OF THE BUTTONS ARE NOT WORKING. VERY FRUSTRATING AND I'M FREEZING.

NHTSA ID 11022479 · filed Sep 9, 2017

A YEAR OR SO AGO MY CAR STARTED OVERHEATING. I STOPPED AND THE CAR SHUT OFF. THE COMPUTER SYSTEM FROZE AND SAID CHECKING SYSTEM AND SHOWED A DRAWING OF A CAR FRAME AND WHAT I GUESS IS THE HEAT SOURCE. I TOOK MY CAR TO THE MECHANIC AND HE REPLACED THE WATER PUMP. IT HAD CRACKED AND BOILED OVER AND EVER SINCE I HAVE HAD NOTHING BUT PROBLEMS. I'VE REPLACED THE ALTERNATOR, THE BATTERY, AND MY NAVIGATION SYSTEM IS BLANK AND COMPLETELY DOESN'T WORK. NOR DO THE BUTTONS AROUND IT. THE MOTHERBOARD IS FRIED. ALSO SOMETIMES WHEN I'M DRIVING AT NIGHT MY HEADLIGHTS TURN OFF IN THE PITCH BLACK DRIVING DOWN THE ROAD. MY DASHBOARD IS MELTING AND SINCE I'M A REALTOR WHO PUTS A LOT OF MILES ON HER CAR, I'M UNDERWATER. I'M EITHER GOING TO HAVE A HEAT STROKE DRIVING THAT SAUNA AROUND (THE HEAT IS STUCK ON) OR CRASH WHEN MY HEADLIGHTS SUDDENLY STOP WORKING. MY DAUGHTER IS LEARNING TO DRIVE AND I CANNOT LET HER DRIVE ONCE IT GETS DARK. IT'S OKAY FOR ME TO DIE BUT NOT HER. THERE DOESN'T NEED TO BE A SENSOR RIGHT UNDER THE WATER PUMP THAT CAN DESTROY YOUR HOLE CAR. THANK YOU FOR YOUR TIME.

NHTSA ID 11011405 · filed Jul 29, 2017

Too few reports in this category for a page of its own — they appear in the full complaint list.

Exterior lighting

Reports naming headlights, tail lights, turn signals and other exterior lighting.

1
report

From owner reports, verbatim

A YEAR OR SO AGO MY CAR STARTED OVERHEATING. I STOPPED AND THE CAR SHUT OFF. THE COMPUTER SYSTEM FROZE AND SAID CHECKING SYSTEM AND SHOWED A DRAWING OF A CAR FRAME AND WHAT I GUESS IS THE HEAT SOURCE. I TOOK MY CAR TO THE MECHANIC AND HE REPLACED THE WATER PUMP. IT HAD CRACKED AND BOILED OVER AND EVER SINCE I HAVE HAD NOTHING BUT PROBLEMS. I'VE REPLACED THE ALTERNATOR, THE BATTERY, AND MY NAVIGATION SYSTEM IS BLANK AND COMPLETELY DOESN'T WORK. NOR DO THE BUTTONS AROUND IT. THE MOTHERBOARD IS FRIED. ALSO SOMETIMES WHEN I'M DRIVING AT NIGHT MY HEADLIGHTS TURN OFF IN THE PITCH BLACK DRIVING DOWN THE ROAD. MY DASHBOARD IS MELTING AND SINCE I'M A REALTOR WHO PUTS A LOT OF MILES ON HER CAR, I'M UNDERWATER. I'M EITHER GOING TO HAVE A HEAT STROKE DRIVING THAT SAUNA AROUND (THE HEAT IS STUCK ON) OR CRASH WHEN MY HEADLIGHTS SUDDENLY STOP WORKING. MY DAUGHTER IS LEARNING TO DRIVE AND I CANNOT LET HER DRIVE ONCE IT GETS DARK. IT'S OKAY FOR ME TO DIE BUT NOT HER. THERE DOESN'T NEED TO BE A SENSOR RIGHT UNDER THE WATER PUMP THAT CAN DESTROY YOUR HOLE CAR. THANK YOU FOR YOUR TIME.

NHTSA ID 11011405 · filed Jul 29, 2017

Too few reports in this category for a page of its own — they appear in the full complaint list.

Engine

Reports naming the engine itself — including stalling, misfires, oil consumption, cooling and internal engine components.

1
report

From owner reports, verbatim

TL* THE CONTACT OWNS A 2009 LEXUS IS 250. WHILE DRIVING APPROXIMATELY 20 MPH, THE CHECK ENGINE AND TRACTION CONTROL INDICATORS ILLUMINATED AND THE VEHICLE WOULD NOT PROPERLY ACCELERATE. THE FAILURE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER AND LOCAL DEALER WERE NOT NOTIFIED. THE FAILURE MILEAGE WAS 65,000.

NHTSA ID 11140414 · filed Oct 15, 2018

Too few reports in this category for a page of its own — they appear in the full complaint list.

Powertrain (other)

Powertrain reports that are not specifically the engine or transmission — driveshafts, axles, transfer cases and differentials.

1
report

From owner reports, verbatim

TL* THE CONTACT OWNS A 2009 LEXUS IS 250. WHILE DRIVING APPROXIMATELY 20 MPH, THE CHECK ENGINE AND TRACTION CONTROL INDICATORS ILLUMINATED AND THE VEHICLE WOULD NOT PROPERLY ACCELERATE. THE FAILURE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER AND LOCAL DEALER WERE NOT NOTIFIED. THE FAILURE MILEAGE WAS 65,000.

NHTSA ID 11140414 · filed Oct 15, 2018

Too few reports in this category for a page of its own — they appear in the full complaint list.

Seat belts

Reports naming seat belts, buckles, retractors and pretensioners.

1
report

From owner reports, verbatim

"TAKATA RECALLS" AIR BAGS NEVER DEPLOYED!

NHTSA ID 11015612 · filed Aug 15, 2017

Too few reports in this category for a page of its own — they appear in the full complaint list.

Tires & wheels

Reports naming tires, wheels, hubs, or the tire-pressure monitoring system.

1
report

From owner reports, verbatim

TL* THE CONTACT OWNS A 2009 LEXUS IS250. WHILE DRIVING APPROXIMATELY 15 MPH, THE CONTACT DROVE OVER A POT HOLE AND THE TIRE PRESSURE WARNING LIGHT ILLUMINATED. AFTER ADDING AIR TO THE TIRE, THE CONTACT NOTICED THAT AIR CONTINUED TO ESCAPE FROM THE TIRE. THE TIRE WAS REPLACED WITH THE SPARE, AND THE CONTACT INSPECTED THE WHEEL CASING AND NOTICED TWO SCREWS THAT WERE EXPOSED IN THE WHEEL HOUSING. THE CONTACT STATED THAT THE SCREWS WERE WHAT PUNCTURED THE TIRE. THE CONTACT STATED THAT THE DESIGN OF THE VEHICLE WAS DANGEROUS TO DRIVE IN BAD WINTER WEATHER. THE MANUFACTURER WAS CONTACTED AND STATED THEY WOULD COVER THE COST TO TOW THE VEHICLE TO THE DEALER FOR INSPECTION. THE APPROXIMATE FAILURE MILEAGE WAS 11,300. UPDATED 04/1211 *BF UPDATED 04/12/11*LJ UPDATED 1/17/2012 *LN *TR

NHTSA ID 10393735 · filed Mar 30, 2011

Too few reports in this category for a page of its own — they appear in the full complaint list.

Transmission

Reports naming the automatic or manual transmission, including shifting behaviour, shudder, slipping and transmission control modules.

1
report

From owner reports, verbatim

TL* THE CONTACT OWNS A 2009 LEXUS IS250. THE CONTACT STATED WHEN DRIVING AT APPROXIMATELY 15 TO 65 MPH, THE VEHICLE WOULD ABNORMALLY JERK AND SHAKE WHEN THE TRANSMISSION WAS SHIFTING GEARS. THE VEHICLE WAS TAKEN TO THE DEALER BUT THE FAILURE COULD NOT BE DUPLICATED. THE VEHICLE WAS TAKEN TO THE DEALER THREE TIMES YET THE VEHICLE WAS NEVER REPAIRED. THE DEALER WAS ABLE TO LOCATE A SMALL SURGE FROM 35 TO 45 MPH BUT DID NOTHING TO CORRECT THE FAILURE. THE MANUFACTURER WOULD NOT PROVIDE ANY ASSISTANCE. THE FAILURE MILEAGE WAS 4,700 AND THE CURRENT WAS UNKNOWN.

NHTSA ID 10343608 · filed Jul 16, 2010

Too few reports in this category for a page of its own — they appear in the full complaint list.

Brakes

Reports naming service brakes, the antilock braking system, brake hoses, master cylinders or the parking brake.

1
report

From owner reports, verbatim

TL* THE CONTACT OWNS A 2009 LEXUS IS250. THE CONTACT STATED THAT THE VEHICLE LUNGED AND THEN ACCELERATED INDEPENDENTLY. THE FAILURE WAS EXPERIENCED SEVERAL TIMES. ON ONE OCCASION, THE FAILURE OCCURRED IMMEDIATELY AFTER START-UP AND THE VEHICLE ACCELERATED INTO A NEIGHBOR'S DRIVEWAY. THE VEHICLE WAS TAKEN TO THE DEALER SEVERAL TIMES FOR THE FAILURE. A DIAGNOSTIC WAS PERFORMED, BUT THE DEALER WAS UNABLE TO DETERMINE THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 9,000 AND THE CURRENT MILEAGE WAS 44,000. UPDATED 7/29/13 *CN THE CONSUMER STATED THE VEHICLE FAILED TO STOP AT A STOP SIGN, THEN LUNGED FORWARD ABOUT 10-12 FEET. THE BRAKES DID NOT WORK, EVEN THOUGH SHE PUSHED THE BRAKE TO THE FLOOR FOR SEVERAL MINUTES. FINALLY, THE VEHICLE STOPPED IN THE MIDDLE ON THE INTERSECTION.

NHTSA ID 10514052 · filed May 29, 2013

Too few reports in this category for a page of its own — they appear in the full complaint list.

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.

Elsewhere on this vehicle

Data sources

Data on this page last refreshed .