RoadVitals

2002 Lexus IS 300 Owner Complaints

Reports submitted to NHTSA by owners and drivers, shown in full

Data refreshed

Complaints on fileComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
28
Latest Mar 26, 2019
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
3
Filed in the last 12 monthsReports filed with NHTSA in the trailing 365 days. Recent volume reflects attention and vehicle age as much as anything else.
0
Reports on file since May 3, 2002

What this page shows

Our database holds 28 NHTSA owner-reported complaints for the 2002 Lexus IS 300. Each one is a report filed by an owner or driver and published by NHTSA without most of them being verified. A complaint is not a confirmed defect, not a recall and not a manufacturer bulletin. Narratives are shown exactly as filed.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Complaints, most recent first

Showing 1–25 of 28 · page 1 of 2

Filed Mar 26, 2019

MELTING DASHBOARD AND AROUND THE GEAR SHIFT AND LEXUS WILL NOT DO ANYTHING ABOUT IT. POOR CUSTOMER SERVICE FOR A SO CALLED "LUXURY" BRAND. I HAD SOME PAPER ACTUALLY STICK TO THE PLASTIC AROUND THE GEAR SHIFT AND WHEN I WENT TO PICK IT UP I HAD TO PEEL IT OFF THEN I TRIED CLEAN IT OFF WITH JUST WATER AND A RAG AND IT LEFT MARKS. I WANT SOMETHING DONE BY LEXUS. A LOT OF PEOPLE ARE HAVING THIS SAME PROBLEM SO WHY ISN'T LEXUS DOING ANYTHING ABOUT IT? I WANT SOMETHING DONE! MY DASH AND PLASTIC AROUND THE GEAR SHIFT NEED TO BE REPLACED AND IT HAS NOTHING TO DO WITH NORMAL WEAR AND TEAR. I JUST FOUND THIS SITE THAT'S WHY I'M JUST NOW REPORTING IT BUT THIS HAS BEEN A PROBLEM SINCE ABOUT 2014. LEXUS SHOULD OWN UP TO THEIR MISTAKES AND FIX THEM. I WILL KEEP CALLING AND KEEP GOING TO THE DEALERSHIP UNTIL SOMETHING IS DONE!

NHTSA ID
11191756
Incident
Jan 3, 2004
BrakesDriver assistance
Filed May 20, 2016

BRAKE,TRAC OFF,VSC,ABS LIGHT ARE ON

NHTSA ID
10865919
Incident
May 13, 2016
Mileage
127,500 mi
Filed Apr 26, 2016

DASHBOARD IS MELTING ON MY 2002 IS300. THIS IS A SAFETY HAZARD CAUSING GLARE ON WINDSHIELD. ALSO THE STICKY BLACK DASH GETS ON OUR SKIN AND LIKELY HAS HARMFUL CHEMICALS THAT IS BEING ABSORBED IN OUR BODIES. LEXUS REFUSES TO REPAIR THIS KNOWN DEFECT AND MY VEHICLE HAS NOT BEEN INCLUDED IN THE RECALL. I ALWAYS THOUGHT LEXUS WAS THE TOP BRAND FOR RELIABILITY AND QUALITY. MY VIEWPOINT OF LEXUS BRAND HAS CHANGED AFTER THIS AND I CAN NO LONGER CONSIDER BUYING LEXUS IN FUTURE. VERY DISAPPOINTED IN THEIR POOR QUALITY CONTROL AND REFUSAL TO STAND BY THEIR BRAND.

NHTSA ID
10861558
Incident
Jan 1, 2010
Filed May 13, 2015

LIKE MOST LEXUS IS300 OWNERS, MY CAR EXHIBITS THE "MELTING" DASHBOARD ISSUE. MY MAIN CONCERN IS THE MELTING MATERIAL COULD BE RELEASING CHEMICALS THAT IS ORDERLESS/TOXIC. LEXUS IS REFUSING THE REPAIR THE ISSUE OUT OF THEIR OWN POCKETS.

NHTSA ID
10716315
Incident
May 13, 2015
Body & structure
Filed Aug 19, 2014

TL* THE CONTACT OWNS A 2002 LEXUS IS 300. WHILE DRIVING 30 MPH, A GLARE APPEARED ON THE WINDSHIELD THAT AFFECTED THE CONTACT'S VISIBILITY. THE CONTACT NOTICED THAT THE DASHBOARD WAS MELTING AND A STICKY RESIDUE COVERED ITS SURFACE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 144,500.

NHTSA ID
10626445
Incident
Jun 15, 2013
Mileage
144,500 mi
Brakes
Filed May 24, 2014

I PUT $3000 ON 2002 LEXUS AND HAD IT FOR THREE DAYS WHEN MY 6 YEAR OLD DAUGHTER AND MYSELF WAS HEADING ONTO COMMERCIAL TURNPIKE SOUTH. I WAS APPROACHING LIGHT ON CORNER OF 441 AND COMMERCIAL WHEN MY BRAKES JUST GAVE OUT ON ME COMPLETELY AND I QUICKLY RESPONDED AND PULLED UP EMERGENCY BRAKE AND TURNED INTO GAS STATION TO HAVE IT TOWED TO MECHANIC AND WHICH IT WAS PUT ON MACHINE AND DETAILED EVERYTHING THAT WAS WRONG WITH CAR INCLUDING THE MALFUNCTION ON THE ABS SYSTEM WHICH CONTROLS BRAKES AND STEERING. I WAS SAVED BY NOT GETTING ONTO TURNPIKE AND MY QUICK MANEUVERING TO EMERGENCY BRAKES WHICH HELPED VERY LITTLE. MY PEDAL WENT COMPLETELY TO THE FLOOR. I CALLED AND TOLD MOSCHE WHICH WAS THE GUY I SIGNED CONTRACT WITH AND TOLD HIM TO COME AND GET THIS CAR AND I WANT MY MONEY BACK. HE TOLD ME NO REFUNDS AND I FOUND OUT WITHIN THREE DAYS I SHOULD OF GOTTEN MY REFUND BACK. THEY TOOK MY CAR BACK AFTER I FIXED IT AND PAID OVER $500 FOR AND WILL NOT GIVE ME ANOTHER CAR NOR MY MONEY BACK.. THEY ROBBED AND LIE AND SHOULD NOT BE SELLING DANGEROUS CARS WITH KNOWLEDGE OF NO BRAKES. I WAS TOLD TO COME GET THE CAR A WEEK AFTER BECAUSE OF THEM PUTTING BRAKES ON THEM SO THEY HAD KNOWLEDGE OF SOMETHING WRONG WITH BRAKE SYSTEM AND FAILED TO TELL ME.. *TR

NHTSA ID
10593815
Incident
Mar 1, 2014
Mileage
150,000 mi
Driver assistance
Filed Apr 7, 2010

ACCELERATOR FAILURE: TWICE THAT I CAN CLEARLY REMEMBER. FIRST TIME HAPPENED IN 2003 AFTER GENTLE DEPRESSION OF THE GAS PEDAL, IT SEEMED TO PUSH ITSELF FURTHER AND WAS STUCK INTO THE FLOOR RESULTING IN UNCONTROLLED, MAX ACCELERATION...THIS WAS MENTIONED TO THE DEALER WHEN I TOOK IT FOR SERVICE (RAY CATENA LEXUS, LARCHMONT, NY). AFTER THAT, IT DIDN'T HAPPEN UNTIL THE SPRING OF 2008 WHERE I WAS ON THE I95 ON MY WAY TO WORK, IN RUSH HOUR WHEN THE CAR SUDDENLY WENT FROM ABOUT 40MPH TO 70 OR 80. I MANAGED TO WEAVE AROUND TRAFFIC AND DROVE ON THE SHOULDER WHILE PRESSING FULL FORCE ON THE BRAKE PEDAL, PULLED ON THE EMERGENCY BRAKE AND WAS FINALLY ABLE TO GET THE CAR IN PARK. AFTER THAT OCCURRED, I WAS FOLLOWED OFF HE HIGHWAY BY THE HELP TRUCK, TOOK MY CAR TO A LOCAL MECHANIC FOR INSPECTION AND NOTHING WAS FOUND...I IMMEDIATELY MADE AN APPT WITH THE DEALER BUT HAD TO WAIT UNTIL THE NEXT DAY FOR SERVICE. IN THE MEANTIME, IT HAPPENED TWICE MORE ON THE HIGHWAY BUT I WAS CAUTIOUS AND STAYED AWAY FROM CARS AND CLOSE TO THE SHOULDER. I TOOK IT TO THE DEALER AND WAS CHARGED $100 TO LOOK AT IT (LEXUS OF GREENWICH, CT), WAS TOLD THAT IT WAS THE FLOOR MAT. INTERESTINGLY ENOUGH, THIS HASN'T HAPPENED AGAIN AND I STILL HAVE THE CAR BUT I AM VERY WORRIED THAT IT MIGHT. *TR

NHTSA ID
10324386
Incident
Apr 1, 2008
Mileage
10,000 mi
Driver assistance
Filed Feb 16, 2010
Crash reported

ACCELERATOR FAILURE IN A LEXUS IS300 ABOUT TWO YEARS MY DAUGHTER GOT ON A CAR ACCIDENT AT THAT TIME SHE MENTIONED THAT HER ACCELERATOR GOT STUCK. THERE HAS BEE A FEW TIME THAT I FELT THAT THE ACCELERATOR GOT STUCK WHILE DRIVING MY CAR ALSO. I CALLED THE DEALER AND THE LEXUS COMPANY FOR THE LAST 6 MONTHS AND ALL THEY SAID IS THAT MY CAR IS NOT INVOLVE IN THE RECALL. THAT DON'T MEAN THAT MY CAR IS NOT DEFECTIVE, OR THERE NEED TO BE A FATAL ACCIDENT FOR THEM TO TAKE ACTION. *TR

NHTSA ID
10310943
Incident
Mar 15, 2008
Mileage
86,000 mi
Suspension
Filed Feb 4, 2010

I WOULD LIKE TO REPORT A PROBLEM WITH THE LEXUS IS300 MODELS 2001-2005. THERE IS SOME TYPE OF DEFECT IN THE FRAME OR FRONT ARM BUSHINGS THAT CAUSE EXCESSIVE WEAR ON THE FRONT INNER TIRES. DESPITE THE CAR BEING REGULARLY ALIGNED, UNEVEN AND EXCESSIVE TIRE WEAR CONTINUES TO OCCUR. TIRES WILL SOMETIMES LAST LESS THAN 8,000 MILES AND CAN WEAR DOWN TO THE STEEL IN THE INNER SIDES. THIS IS A COMMON OCCURRENCE AND COMPLAINT AMONG IS 300 OWNERS. AS FAR AS I KNOW, THERE HAS BEEN NO FIX FROM LEXUS AND CAN LEAD TO POTENTIAL BLOWOUTS ON THE FREEWAY DUE TO TIRE FAILURES. PLEASE ALSO SEE THIS MESSAGE THREAD DOCUMENTING SOME OF THE PROBLEMS: HTTP://MY.IS/FORUMS/F89/ALIGNMENT-WOES-STOCK-SUSPENSION-NEED-INPUT-390629/. *JB

NHTSA ID
10306125
Incident
Feb 4, 2010
Mileage
62,000 mi
AirbagsBody & structureOther / unspecified+1 more
Filed Dec 24, 2009
Crash reported1 injury reported

LEXUS IS300 2002 VEHICLE ROLLOVER ON FREEWAY. DEFECT THAT CAUSED THE CAR TO ROLL WAS FROM THE LEFT FRONT WHEEL/RIM BROKE IN HALF WHILE DRIVING. I WAS MERGING AND HEARD SOMETHING BREAK UNDER THE CAR. MY STEERING WHEEL TURNED A HARD RIGHT FORCEFUL AND WITHOUT MY CONTROL. I TRIED TO STRAIGHTEN THE STEERING WHEEL OUT FROM THIS INVOLUNTARY HARSH DIRECTION OF VEHICLE, IT WAS LOCKED UP. I TURNED COMPLETELY AROUND FACING TRAFFIC. ALL ATTEMPTS TO TURN THE STEERING COLUMN WOULD NOT ALLOW ME TO DO SO (COMPLETELY LOCKED POSITION). THE VEHICLE SPUN AND I HEARD AND FELT THE BACK END HIT SOMETHING. THE CAR CATAPULTED OVER A 8 FT. FENCE THAT SEPARATES THE ACCESS ROAD. THE CAR LANDED ON ITS ROOF. MY AIRBAGS NEVER DEPLOYED! IMPACT CRUSHED THE ROOF INTO THE GROUND I WAS SUSPENDED UPSIDE DOWN BY MY SEAT BELT. THE CAR ENGINE WAS STILL RUNNING. I ATTEMPTED TO UNLATCH MY SEAT BELT, IT TOOK A FEW ATTEMPTS. I COULD NOT FIND A DOOR HANDLE, OR WINDOW TO GET OUT. I TRIED FORCING THE DRIVERS DOOR OPEN. IT WOULD NOT MOVE, I WAS TRAPPED INSIDE THE UPSIDE DOWN VEHICLE. IN A PANIC, I FEARED THE CAR WOULD SPILL GASOLINE AND CATCH FIRE. I TURNED THE IGNITION OFF. I THEN REALIZED NO ONE STOPPED TO HELP...I FORCED MY BODY TO HIT THE DOOR OVER AND OVER, TO BREAK IT OPEN. I GOT THE SIDE MIRROR TO BREAK ALLOWING THE DOOR TO OPEN A FEW INCHES...JUST ENOUGH TO CRAWL OUT. I WENT BACK IN TO FIND MY PHONE AND CALL 911. AT THAT TIME A PERSON PULLED OVER. I FOUND MY PHONE AND FOR SOME REASON I DECIDED TO TAKE A PICTURE OF THE VEHICLE. I CAPTURED THE BROKEN WHEEL IN THE PICTURE. POLICE ASKED ME WHAT HAPPENED, I SAID OVER AND OVER "IT LOCKED UP"...MY PHONE BATTERY DIED RIGHT AFTER I TOOK THE PICTURE. I DIDN'T HAVE MEDICAL COVERAGE FOR EMERGENCY, SO I DIDN'T GO TO THE HOSPITAL. THE COP SAID, "PEOPLE DON'T WALK AWAY FROM THIS KIND OF ACCIDENT" HE ADVISED I GO WITH THE AMBULANCE, HOWEVER I COULDN'T AFFORD THE COST. I DIDN'T REALIZE I WAS INJURED, UNTIL LATER. NO ONE HAS EVER SEEN A WHEEL DO THAT. *TR

NHTSA ID
10296922
Incident
Aug 13, 2009
Mileage
100,474 mi
Driver assistance
Filed Aug 29, 2006

ON 8/28/06, AT APPROXIMATELY 8:50 AM I WAS DRIVING TO WORK ON A TWO LANE, LEVEL, STRAIGHT PAVED COUNTY ROAD. I WAS DRIVING MY 2002 LEXUS IS 300 THAT HAD JUST REACHED 26,000 MILES. (THIS CAR HAS RECEIVED ALL REGULARLY SCHEDULED MAINTENANCE SERVICES FROM LEXUS OF RENO AND HAS NOT HAD ANY PROBLEMS WHATSOEVER. I AM THE ORIGINAL OWNER OF THIS VEHICLE) THE ROAD WAS CLEAR AND DRY. I WAS TRAVELING AT APPROXIMATELY 45 MPH WHEN I ACCELERATED TO PASS ANOTHER VEHICLE. AS I PASSED, MY CAR KEPT ON ACCELERATING EVEN AS I LET UP ON THE ACCELERATOR. I ATTEMPTED TO APPLY THE BRAKES. THE ENGINE ACCELERATION WAS SO POWERFUL, THE CAR DID NOT RESPOND WELL TO MY ATTEMPT TO BRAKE, SO I TOOK MY FOOT OFF THE BRAKE. THE SPEED ON THE DASHBOARD WAS 60 MPH AND ACCELERATING. I APPLIED THE BRAKES AGAIN WITH ALL THE STRENGTH I HAD AND WAS ABLE TO PULL THE CAR SAFELY OFF THE ROAD. THE ENGINE WAS RACING EVEN WHEN STOPPED. I MOVED THE SHIFT INTO PARK. EVEN IN PARK THE ENGINE WAS RACING. I TURNED THE ENGINE OFF. MY HUSBAND WAS FOLLOWING ME AND STOPPED. HE DROVE IT 1.5 MILES OUR OFFICE WITHOUT INCIDENT. I THEN CALLED THE RENO, NV LEXUS DEALERSHIP WHERE I PURCHASED THE CAR. THE HEAD OF THE SERVICE DEPARTMENT CALLED ME BACK AND SUGGESTED I HAVE THE CAR TOWED TO THE DEALERSHIP. I ASKED HIM IF HE WAS AWARE OF ANY OTHER RAPID ACCELERATION PROBLEMS WITH THESE VEHICLES AND HE SAID NO. HE SAID THE 4 YEAR WARRANTY WAS UP IN 7/06 AND I WOULD HAVE TO PAY FOR ANY REPAIRS. THAT AFTERNOON I HAD THE CAR TOWED TO THE RENO LEXUS DEALERSHIP. ON THE EVENING OF 8/28/06 I SEARCHED THE INTERNET AND FOUND THAT THE NHTSA HAD INVESTIGATED 2002-2003 LEXUS ES 300 MODELS FOR FAULTY THROTTLES THAT MAY HAVE CAUSED RAPID ACCELERATION. SO FAR LEXUS HAS NOT ACKNOWLEDGED A PROBLEM. I SHARED WITH THE REP WHAT I HAD FOUND ON THE INTERNET RE: PROBLEMS WITH RAPID ACCELERATION AND THAT I WAS NOT PICKING THE CAR UP UNTIL LEXUS REPLACED THE THROTTLE. *JB

NHTSA ID
10167016
Incident
Aug 28, 2006
Mileage
26,000 mi
BrakesDriver assistance
Filed Oct 12, 2005
Crash reported

MY 2002, LEXUS IS300 HAD A CASE OF SUDDEN UNINTENDED ACCELERATION THAT LED TO A CRASH CAUSING OVER $10,000 WORTH OF DAMAGES TO BOTH MY CAR AND THE OTHER PERSONS CAR. I HAVE SEEN OTHER REPORTS OF OTHER PEOPLE WONDERING IF THE ELECTRONIC THROTTLE IS SUSPECT IN THESE CASES, HOWEVER I PERSONALLY BELIEVE THAT THE REAL PROBLEM IS ONLY PARTLY TO BLAME ON THE ELECTRONIC THROTTLE. IN MY OPINION, THE PROBLEM IS THE LIKELIHOOD OF THE PEDAL GETTING STUCK UNDER FLOOR MATS IS TOO HIGH, COMBINED WITH THE RELATIVELY "LIGHT" SPRING FORCE ON THE GAS PEDAL BECAUSE IT IS A THROTTLE-BY-WIRE SYSTEM WHICH LEADS TO THE FLOOR MAT EASILY HOLDING THE PEDAL DOWN TO FULL THROTTLE CAUSING AN ACCIDENT. I SAY THAT THIS IS "NEGLIGENT PEDAL DESIGN ON THE PART OF THE CAR MANUFACTURER". I ALSO BELIEVE THAT THEY KNEW THIS WAS AN ISSUE BECAUSE THEY MAKE REFERENCE TO THIS IN THE OWNERS MANUAL ON: PG.76 WHERE THERE IS A CAUTION THAT STATES "MAKE SURE THE FLOOR MAT IS PROPERLY PLACED ON THE FLOOR CARPET. IF THE FLOOR MAT SLIPS AND INTERFERES WITH THE MOVEMENT OF THE PEDALS DURING DRIVING, IT MAY CAUSE IN ACCIDENT." NO MANUFACTURER SHOULD BE ALLOWED TO USE THAT CAUTION AS A DISCLAIMER TO GET AWAY WITH NEGLIGENT PEDAL DESIGN. THEY, FULLY WELL KNOWING THAT THIS IS A SAFETY ISSUE, SHOULD HAVE RECALLED THOSE CAR MODELS WITH A PEDAL DESIGN THAT HAS A HIGH RISK OF GETTING JAMMED AND REDESIGNED THE PEDAL SO THAT IT CANNOT GET STUCK BY A FLOOR MAT. IN ALL THE CARS THAT I'VE OWNED IN THE PAST, IF A MAT SLIPS IT JUST PREVENTS YOU FROM APPLYING FULL GAS PEDAL, NOT THE OPPOSITE OF APPLYING FULL PEDAL. I STRONGLY MOVE THAT TOYOTA COMPANY RECALLS ALL THESE CARS WITH THIS POTENTIAL PROBLEM AND FIX IT PROPERLY BEFORE SOMEONE GET FATALLY INJURED OR CRIPPLED FOR LIFE. *NM THE DEALER INFORMED THE CONSUMER THERE WERE 2 CODES THAT INDICATED THERE WAS A PROBLEM WITH THE ABS. UPDATED

NHTSA ID
10139528
Incident
Oct 7, 2005
Mileage
35,420 mi
Driver assistance
Filed Sep 12, 2005

DT: THE CONTACT OWNS A 2002 LEXUS IS300. THE CONTACT STATES THE VEHICLE STALLS AND WILL NOT ACCELERATE, THE CHECK ENGINE LIGHT WILL COME ON EITHER ON THE HIGHWAY OR ON OFF ROADS. THE VEHICLE WILL STALL AT DECELERATING OR ACCELERATING. THE ONLY WARNING PRIOR TO THIS FAILURE IS THE CHECK ENGINE LIGHT COMING ON. THIS OCCURS AT VARIOUS SPEEDS. THE ENGINE WILL RESTART USUALLY IMMEDIATELY AFTER THE FAILURE. IT HAPPENED ABOUT 100-150 TIMES. THE CAR HAS BEEN TO THE DEALERSHIP ABOUT 10 TIMES WITHIN THE LAST YEAR. THE DEALERSHIP HAS ATTEMPTED TO REPAIR THE VEHICLE, BUT HAS BEEN UNSUCCESSFUL. THE TRANSMISSION IS AUTOMATIC. *AK

NHTSA ID
10136215
Incident
Jan 1, 2004
Transmission
Filed Mar 24, 2005

TRANSMISSIONG WAS REPLACED AND CLUTCH. NEW CLUTCH WORE IN IN 24,000 MILES. CLAIMED IT WAS WEAR AND TEAR. NEVER HAD A CLUTCH GO OUT THAT EARLY EVER!

NHTSA ID
10114697
Incident
Aug 1, 2004
Mileage
62,603 mi
Brakes
Filed Mar 2, 2005

THE INTIAL PROBLEM IS THAT THERE IS A POPPING NOISE THAT IS COMING FROM THE BRAKES. THE DEALER SAYS THAT THIS IS NORMAL, AND IS DUE TO BRAKE SHIFTING. A DAY LATER THE BRAKES STARTED TO SQUEAL. THE ROTORS AND PADS WERE RESERFACED TWICE, AND THE PROBLEM NOW COMES AND GOES. I FEEL THERE IS A MAJOR ISSUE WITH THE BRAKE SYSTEM IN THE LEXUS IS 300, AND THE NOISE IS NOT NORMAL. OUT OF THE 5 CARS I HAVE OWNED I NEVER HEARD THIS IN ANY OF THEM. *AK

NHTSA ID
10112438
Incident
Feb 22, 2005
Mileage
40,000 mi
Transmission
Filed Feb 28, 2005

I OWN A 5-SPEED MANUAL 2002 LEXUS IS300. CURRENTLY, MY CAR HAS 40,000 MILES. EVERYTHING IN THE VEHICLE IS STOCK, NO MODIFIED PARTS AND ACCESORIES. I DRIVE THIS CAR NORMAL LIKE ANY OTHER MANUAL TRANSMISSION CARS. I REV MATCH WHEN I DOWNSHIFT, NEVER RIDE THE CLUTCH ETC...I HAVE BEEN DRIVING MANUAL CARS FOR THE LAST 10 YEARS. A FEW DAYS AGO, I NOTICED THAT THE TRANSMISSION CLUTCHED BEGAN TO SLIP AS I WAS ACCELERATING ON-RAMP ONTO FREEWAY. THE CAR IS DRIVABLE BUT I HAVE TO BE CAREFUL ACCELERATING AND PASSING OR ELSE, THE CLUTCH SLIPS AND CAR WON'T ACCELERATE. BECAUSE OF THIS PREMATURE CLUTCH FAILURE, I CAN'T DRIVE THE CAR AS IT WAS INTENDED TO BE. I DRIVE IT REALLY SLOW. PAINFULLY SLOW. I CAN'T BELIEVE LEXUS (TOYOTA) WON'T WARRANTY THIS ITEM. MOST MANUAL TRANSMISSION CARS' CLUTCHES HAVE A LIFETIME OF AT LEAST 100,000 MILES. AS AN ENGINEER, I SEE THIS AS A MANUFACTURER DEFECT. BECAUSE OF THIS INCIDENT, I WILL NEVER EVER PERSUADE POTENTIAL LEXUS BUYERS IN BUYING LEXUS VEHICLES.

NHTSA ID
10112285
Incident
Feb 20, 2005
Mileage
40,200 mi
Transmission
Filed Oct 22, 2004

LOUD THUMPING NOISE FROM REAR OF TRUNK, ON MANUAL TRANSMISSIONS WHEN SHIFTING BETWEEN 1ST, 2ND, AND 3RD.*AK

NHTSA ID
10096229
Incident
Aug 8, 2002
Mileage
1 mi
Suspension
Filed Sep 28, 2004

TIRE WEAR AND ALIGNMENT PROBLEMS ON 2002 LEXUS IS300. *BF THE FRONT END MADE A LOUD SOUND OF ROLLING MARBLES. THE DEALER SUGGESTED THAT IT WAS A NORMAL SOUND AND THE FACT THAT THE BRAKES HAD SETTLED THE NOISE WOULD BE HEARD. *SC *JB

NHTSA ID
10095086
Incident
Sep 1, 2004
Mileage
20,000 mi
Engine
Filed Jun 14, 2004

PREMATURE CATALYTIC CONVERTER FAILURE. *AK

NHTSA ID
10075380
Incident
May 1, 2004
Mileage
94,000 mi
Driver assistance
Filed Mar 26, 2004

INTERMITTENTLY WHEN ACCELERATOR PEDAL IS DEPRESSED IT STICKS. WHEN THIS OCCURS VEHICLE ACCELERATES AT A HIGH SPEED. THE BRAKE PEDAL FAILS TO STOP THE ACCELERATION. IGNITION HAS TO BE TURNED OFF TO STOP THE ACCELERATION. VEHICLE HAD BEEN SERVICED SEVERAL TIMES BY THE DEALERSHIP, BUT WAS NOT ABLE TO RESOLVE THE PROBLEM. *AK

NHTSA ID
10065012
Mileage
23,000 mi
Tires & wheels
Filed Jan 16, 2004

THE VEHICLE SKIDDED WHEN THE GROUND WAS WET AND ALSO WHEN TRAVELING UPHILL. PROVIDE FURTHER DETAILS. *JB

NHTSA ID
10055286
Mileage
20,000 mi
Tires & wheels
Filed Jan 16, 2004

THE VEHICLE SKIDDED INTERMITTENTLY WHEN THE GROUND WAS WET. PROVIDE FURTHER DETAILS. *JB

NHTSA ID
10055282
Mileage
10,000 mi
Visibility
Filed Oct 11, 2003

THE SUNROOF/MOONROOF CREAKS AND CRACKLES. THIS IS NOT THE NORMAL WEAR AND TEAR. THE NOISE STARTED AFTER 5000 MILES ON THE CAR. LEXUS DEALERSHIP WHERE I WENT FOR SERVICE HAD DELAY THIS BACK AND BACK. THEY ONCE ATTEMPTED TO FIX IT BUT MADE IT WORSE. THERE ARE MANY USERS (WWW.IS300.NET) WITH THE SAME PROBLEMS. THIS IS SO ANNOYING THAT IT'S LIKE BUYING A TOYOTA COROLLA. THE SAME SOUND APPLIES TO THE SEAT BELT BUCKLE; I WONDER IF THIS IS A SAFETY ISSUE. *LA

NHTSA ID
10041638
Incident
Jun 12, 2003
Mileage
5,000 mi
SuspensionTires & wheels
Filed Jul 30, 2003

THE FRONT TIRES AFTER 19.500 MILES INSIDE EDGE OF TIRE DOWN TO STEEL BELT. OUTSIDE EDGE OF TIRE LOOKED BRAND NEW. CONTACTED DEALER AND THE THE DEALER INSPECTED THE CAR. THEY RECOMMENDED REPLACING THE TIRES AND ALIGNING THE FRONT END AT A WHOPPING FEE OF $732.00 AND TOLD ME THAT THIS WAS NORMAL TIRE WEAR FOR 19K MILES. I TOOK THE CAR TO TWO DIFFERENT TIRE SHOPS AND WAS ASSURED THAT THIS IS NOT NORMAL AND THAT A NEGATIVE CAMBER OF THE ALLIGNMENT WOULD CAUSE THIS TYPE OF WEAR PATTERN. I DO NOT DISPUTE A TIRE OF THIS CALIBER WILL WEAR QUICKLY. THE WEAR PATTERN IS WHAT I DISPUTE. THIS CAR HAS AN ALLIGNMENT PROBLEM!! I PURCHASED TWO NEW YOKOHAMA TIRES WITH THE SAME SPECKS AS THE ORIGINAL BRIDGESTONE TIRES AND HAD THE FRONT END ALLIGNED AND WILL MONITOR THE WEAR VERY CLOSELY AND REPORT BACK MY FINDINGS. *AK

NHTSA ID
10030390
Incident
Aug 28, 2002
Mileage
19,000 mi
Transmission
Filed Jun 16, 2003

AFTER GETTING CLUTCH REPLACED, I PRESS THE CLUTCH PEDAL DOWN AND RELEASE THE PEDAL, IT TAKES SOMETIMES UP TO 30 OR 40 SECONDS BEFORE THE PEDAL POPS BACK OUT.. I HAVE TO REACH DOWN WITH MY HAND AND PULL THE PEDAL UP. *NLM

NHTSA ID
10023146
Incident
Jun 16, 2003
Mileage
14,500 mi

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.

Data sources

Data on this page last refreshed .