Owner-reported complaints naming the body or structure system, filed with NHTSA
Data refreshed
Reports naming the vehicle structure, frame, body panels, doors, hood and trim. Every record below is an owner-reported complaint about the 2006 Lexus IS submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 41 reports on file name it.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
The 25 most recent of 41, in the owner's own words
My dash and door panels are sticky and crumbling to pieces. Also, my door handles aren't working on the car. Every time I open the door the handles are stuck on the driver and passenger side. Also, my floor mats are constantly wet and I'm not sure why. I don't want it to get worst and build mold or start to rust.
STICKY DASH AND DOOR PANELS WHEN ITS HOT
INTERIOR DASH AND DOOR PANELS MATERIAL HAS BECOME RUBBERY AND STICKY, TENDS TO CHIP OFF AND SMEAR LIKE MELTED RUBBER. *TR
DASHBOARD AND DOOR PANELS ARE LIQUEFYING. THE MELTING DASHBOARD IS CREATING A HAZE ON THE WINDSHIELD THAT'S OBTRUSIVE FOR SAFE DRIVING. THE DOOR PANELS ARE CRACKING EVERY WHERE.
IT HAS SEVERE DETERIORATION ON THE INSIDE DOOR AND CAB PANELS CAUSED BY A MATERIAL USED BY LEXUS THAT UNDER EXTREME HEAT WAVES LIKE THE ONE'S WE EXPERIENCED IN SOUTH FLORIDA, MAKES THE SURFACE OF THIS MATERIAL SOFT TO THE TOUCH, RUBBERY TYPED, STAINING ANYTHING IT COMES IN CONTACT WITH.
THE DASHBOARD IS TURNING INTO A STICKY SHINY MESS. IN BRIGHT SUNLIGHT THE DASH IS SO SHINY THAT IT REFLECTS THE SUNSHINE BACK INTO THE INSIDE OF THE WINDSHIELD MAKING IT VERY HARD TO SEE OUT WHEN DRIVING IN CERTAIN CONDITIONS. ALTHOUGH THE DASH LOOKS TERRIBLE AND ONE COULD THINK THAT IT'S JUST A COSMETIC ISSUE, THAT IS NOT THE CASE AS THE CONDITIONS THAT THE DASHBOARD REFLECTS THE LIGHT INTO THE WINDSHIELD CAN MAKE FOR HAZARDOUS DRIVING OR ACCIDENTS. *TR
AFFECTED PART IS THE DASHBOARD THE DASHBOARD IS SHINY TO WERE I CAN'T SEE WHEN THE SUN OR AT NIGHT HEADLIGHTS REFLECTS OFF IT. ITS STICKY AND SOFT AND MELTING. I REALLY TRY NOT TO DRIVE IT IF NECESSARY. *TR
THE DASHBOARD IS MELTING AND THE SUN LIGHT IS REFLECTING OFF THE DASHBOARD AND BLINDING THE DRIVER. *TR
THE DASHBOARD IS STICKY AND MELTING, WHICH CAUSES A BLINDING GLARE WHEN DRIVING MAKING IT HARD TO SEE WHEN DRIVING. *TR
DASH AND BLACK PARTS OF DOORS ARE MELTING, CRACKING, AND PIECES ARE FALLING OFF. WHEN DRIVING AND IN SUN DASH GETS VERY SHINY AND REFLECTS ONTO WINDSHIELD. CONCERNED ABOUT THE INTEGRITY OF THE DASH AND POSSIBLE AFFECT IT COULD HAVE ON THE AIR BAGS. *TR
I HAVE A MELTING DASHBOARD. THE DASHBOARD HAS BEEN TURNING SOFT, GOOEY, AND SHINY OVER THE YEARS. IF I REACH FOR SOMETHING ON THE DASHBOARD A PIECE OF THE DASHBOARD COMES OFF WITH THE SLIGHTEST TOUCH OF MY HAND. THE SHINE IS EXTREMELY DANGEROUS IN THAT IT OBSTRUCTS AND DISTRACTS THE VIEW OF THE DRIVER. A RECALL SHOULD BE ALERTED TO RESOLVE THIS ISSUE. I'VE CONTACTED LEXUS ABOUT THIS ISSUE SEVERAL TIMES AND I GET NO HELP FROM REGARDING THE DASHBOARD. *TR
THE DASHBOARD IS MELTING AND IS SO SHINY WHEN THE SUN OR LIGHT HITS THE WINDSHIELD IT BLINDS YOU VERY VERY DANGEROUS SOMETHING MUST BE DONE NO ONE ELSE SHOULD HAVE TO DIE BEFORE YOU GUYS FORCE TOYOTA/ LEXUS TO RECALL AND FIX THIS PROBLEM !!!!!! *TR
THE DASHBOARD ON MY LEXUS IS250 HAS STARTED TO LITERALLY MELT. IT IS VERY STICKY TO THE TOUCH AND VERY SHINY. THE SHININESS CAUSES A VERY SERIOUS GLARE ON MY FRONT WINDSHIELD WHICH CAN BLIND THE DRIVER. *TR
MY DASH AND DOORS ARE MELTING. I TOOK MY CAR TO LEXUS LAST YEAR AND THEY OFFERED TO PAY FOR HALF, BUT MY HALF WAS TOO EXPENSIVE FOR ME TO PAY, 3,000.00. I ALSO DON'T FEEL THAT I SHOULD PAY FOR A MELTING CAR WHEN I TAKE EXCELLENT CARE OF MY CAR. IT IS ALWAYS IN THE GARAGE WHEN I AM AT HOME, AND I KEEP A SUN SHIELD IN THE DASH WHEN I AM AT WORK. I LOVE MY CAR AND IT ONLY HAS 78,000 MILES; IT RUNS GREAT, BUT IT IS MELTING! I CALLED LEXUS AGAIN WHEN I HEARD A STORY ON THE NEWS THAT OTHERS WERE HAVING THE SAME ISSUE. THEY TOLD ME TO HAVE IT INSPECTED AGAIN, AND THEN INFORMED ME THAT THEY WOULD PROBABLY NOT PAY FOR THE REPAIR BECAUSE MY CAR IS A 2006. I WILL NEVER BE ABLE TO SELL IT UNLESS I RESOLVE THIS ISSUE. I AM SO FRUSTRATED. *TR
SUN CAUSES SHINY DASH WHICH RESULTS IN A SAFETY ISSUE WITH RESULTING EXCESSIVE GLARE ON THE WINDSHIELD. CRACKS AND SPLITTING IN DASH MAY RESULT IN POSSIBLE DEGRADATION TO THE PASSENGER FRONT AIR BAG BECAUSE THE CRACKS AND SPLITS IN DASH COULD POTENTIALLY CAUSE THE AIRBAGS TO DEPLOY. *TR
THE DASHBOARD AND DOOR ARE MELTING IN MY CAR. *TR
DASHBOARD AND DOOR PANEL MELTING AWAY, I HAVE REPORTED THIS TO LEXUS SEVERAL TIMES AND THEY REFUSE TO FIX THE PROBLEM. FINGER NAILS TOUCH THE DASHBOARD AND PARTS COMING OFF. THE MATERIAL IS DEFECTIVE AND NEED REPLACE. *TR
THE DASHBOARD AND THE SIDE PANELS HAVE MELTED AND ARE STICKY AND UNSIGHTLY. THESE AREAS ARE DECOMPOSING. *TR
THE ENTIRE DASHBOARD AND TOP SECTION OF THE FRONT DOOR PANELS IN MY 2006 LEXUS IS250 ARE BASICALLY MELTING. THE CONSISTENCY HAS DETERIORATED SO DRASTICALLY THAT THE DASH IS SHINY, STICKY AND COVERED IN SMALL NICKS AND SCRATCHES. THE DASH IS SO SOFT EVEN THE SLIGHTEST TOUCH LEAVES A PERMANENT SCAR! EFFORTS TO CLEAN OR TREAT THE DASH/DOOR PANELS ARE USELESS - ANYTHING I USE JUST STICKS. MY CLOTHES HAVE BEEN RUINED BY BLACK STICKY RESIDUE FROM SIMPLY COMING IN CONTACT WITH THE DOOR PANELS. THE SHEEN FROM THE MELTING DASH REFLECTS DIRECTLY ONTO THE WINDSHIELD AT SUCH AN ANGLE THAT IT'S DIFFICULT TO SEE IN SOME LIGHTING. THIS IS OBVIOUSLY A MANUFACTURING ERROR LEXUS REFUSES TO CORRECT. ANY HELP IS GREATLY APPRECIATED. *TR
THE DASH AND DOOR PANELS ARE MELTING. THE PRODUCT IS DEFECTIVE AND THE GLARE FROM THIS IS VERY DANGEROUS!! LEXUS SHOULD FIX THE DEFECTIVE PART! *TR
I NOTICED THAT THE DASH BOARD AND THE SIDE PANELS (BOTH SIDES -DRIVERS AND PASSENGER SIDE) ON MY LEXUS-IS-350 HAVE BEEN MELTING AWAY SINCE JULY 2010 AND AFTER MUCH COMPLAINT, THE DEALER REPLACED THE DASH BOARD COVER IN FEBRUARY 2013. HOWEVER THE DEALERSHIP SERVICE DEPARTMENT REFUSES TO REPLACE THE SIDE PANELS. THEY NAMED THE PROBLEM AS A "COSMETIC CONCERN" ON 2/26/2013 WHEN I COMPLAINED THAT THE COLOR OF THE REPLACED DASH DID NOT MATCH AND THE MATERIAL APPEARED TO BE OF LOWER QUALITY. I LEARNED RECENTLY FROM AN INVESTIGATIVE REPORT IN SOUTH FLORIDA (NBC- 6) THAT THE LEXUS HAD ISSUED A SERVICE BULLETIN IN 2011 ABOUT THIS MANUFACTURER DEFECT PROBLEM (CALLED INTERIOR PANEL SHINING...."STICKY LEATHER PROBLEM"). BUT THE DEALERSHIP NEVER INFORMED ME OF THIS SERVICE BULLETIN AT THE TIME IT CAME TO THEM. I BELIEVE THAT THE LEATHER PARTS (BOTH DASH BOARD AND SIDE PANELS) ARE A MANUFACTURER'S DEFECT AND SHOULD REPLACE IT AT THEIR EXPENSE ALTHOUGH I AM OUT OF WARRANTY AT THIS TIME. THE SMELL FROM THE MELTING PARTS, I SUSPECT CAN BE TOXIC. AT TIMES, I GET AN ALLERGIC REACTION WHEN DRIVING THE CAR. *TR
INTERIOR DOOR PANELS AND DASH ARE MELTING... *TR
AFTER SPENDING LOTS OF MONEY ON LEXUS I DIDN'T EXPECT FOR IT TO BE MELTING. THE WHOLE DASHBOARD AND SIDE PANELS ARE TURNING STICKY AND MELTING. WHEN I TOUCH IT MY FINGERS TURN BLACK AND STICKY. ITS ALSO HARD TO SEE WHEN THE SUN SHINES DIRECTLY ON THE CAR BECAUSE THE DASH REFLECTS THE SUN FROM THE WINDSHIELD. *JS
WHEN I TOUCHED THE DASHBOARD IT WAS MELTING. ALSO ANY LITTLE TOUCH TO DOOR PANELS MARKS IT. PIECES ARE FALLING OFF AS WELL EVERY TIME I GET INTO THE CAR. IT'S RIDICULOUS IT'S A LEXUS! PLEASE HELP. *JS
DASHBOARD IS STICKY/MELTING. INTERFERES WITH DRIVING VISIBILITY AND IS A SAFETY ISSUE. *JS
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
Categories with enough reports to have a page of their own
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