2002 Lexus LS Problems
Owner-reported complaints filed with NHTSA, grouped by component
Data refreshed
What this page shows
Everything below is an owner-reported complaint submitted to NHTSA about the 2002 Lexus LS, grouped by the component NHTSA recorded on the report. These are not confirmed defects, and they are not recalls. NHTSA does not verify most reports before publishing them, and a category with more reports in it is not evidence that a part is defective.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Reports by component
Ranked by how many owner reports name each component category
- Body & structure444.4%
- Other / unspecified222.2%
- Engine111.1%
- Suspension111.1%
- Tires & wheels111.1%
Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.
Each component in detail
What the reports in each category say, in the owners' own words
Body & structure
Reports naming the vehicle structure, frame, body panels, doors, hood and trim.
From owner reports, verbatim
SUPPORTS TO KEEP TRUNK MLID OPEN FAILED AND LID CAME DOWN STRIKING HEAD. THIS HAS OCCURRED SEVERAL TIMES. DEALER FROM WHOM I PURCHASED CAR DID NOT OFFER TO REPLACE DEFECTIVE PARTS.WILLIAM
TL* THE CONTACT OWNS A 2002 LEXUS LS400. THE CONTACT STATED THAT THE TRUNK LID WAS AJAR WHEN IT UNEXPECTEDLY FAILED AND CRASHED DOWN ONTO THE CONTACTS HEAD. THE CONTACT SUSTAINED A LOSS OF BLOOD AND SEVERE SWELLING OF THE HEAD. THE CONTACT DID NOT INFORM THE DEALER OR THE MANUFACTURER OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CURRENT MILEAGE WAS 130,000 AND THE FAILURE MILEAGE WAS 120,000. UPDATED 3/22/11 *CN UPDATED 1/4/11 *CN THE CONSUMER STATED WHEN HIS WIFE OPENED THE TRUNK LID, IT PROMPTLY CAME DOWN ON HER HEAD, WITH NO WARNING...UPDATED 01-30-14 *BF THE CONSUMER STATED THE GAS CYLINDERS THAT HELD THE TRUNK LID UP FAILED. UPDATED 01/30/14
Too few reports in this category for a page of its own — they appear in the full complaint list.
Other / unspecified
Reports whose component NHTSA recorded as unknown, or that do not map to one of the categories above.
From owner reports, verbatim
TL*THE CONTACT OWNS A 2002 LEXUS LS430. THE CONTACT STATED THAT THE TIRE MADE A SQUEAKING NOISE AFTER IT WAS REPLACED. THE NOISE WAS CAUSED BY LOOSE BOLTS. THE NOISE RECURRED TWO MONTHS AGO AND COULD POSSIBLY RESULT FROM A MANUFACTURER DEFECT WITH THE TIRE BOLTS AND THE WHEEL ASSEMBLY. THE VEHICLE WOULD SHAKE VERY VIOLENTLY WHILE DRIVING VARIOUS SPEEDS. THE CONTACT PULLED OVER AND NOTICED ALL OF THE BOLTS AND NUTS ON THE GROUND. HE HAS PAID $3,000 IN REPAIR COSTS. THE FAILURE MILEAGE WAS 72,000 AND CURRENT MILEAGE WAS 77,000.
ON 9/6/2007 I HAD A FLAT TIRE. I TOOK IT TO THE TIRE PLACE, I BOUGHT A NEW TIRE THAT THEY INSTALLED. AS I DROVE AWAY I HEARD A CLICKING SOUND AND I WENT BACK TO THE STORE. TWO STUDS WERE BACKED UP A LITTLE AND LOOSENED THE NUTS. ON 11/23/2007 I HAD TO REPLACE TWO TIRES. I TIGHTENED THE STUDS. I DROVE SEVERAL HUNDRED MILES AND THEN ON 11/29/2007 I WAS ON THE FREEWAY AND SUDDENLY THE CAR WAS SHAKING AND HARD TO CONTROL. I REDUCED SPEED AND PULLED ONTO THE SHOULDER. I CALLED FOR A TOW TRUCK AND TOWED THE CAR TO THE LEXUS DEALER. ALL THE NUTS WERE BROKEN ON THE DRIVERS SIDE REAR TIRE. WHEN THE TOW TRUCK DELIVERED THE CAR, THERE WERE THREE NUTS ON THE GROUND FROM MY CAR. THE LEXUS DEALER REPLACED NUTS, SPRINGS, HUB AND BEARING ASSEMBLY, DISC PAD PIN, DISC CYLINDER ASSY. DISC BRAKE PAD KIT, FLAGE BOLT, PARK LEVER SUB-ASSY. I HAVE ALL PARTS THAT WERE REPLACED. *TR
Too few reports in this category for a page of its own — they appear in the full complaint list.
Engine
Reports naming the engine itself — including stalling, misfires, oil consumption, cooling and internal engine components.
From owner reports, verbatim
THE PISTONS THAT HOLD UP THE TRUNK FAILED. THE TRUNK FELL ON ME AND CAUSED INJURY. THESE PARTS SHOULD BE REPLACE AT THE EXPENSE OF LEXUS. IN ADDITION, THE SAME PARTS THAT SUPPORT THE HOOD, ALSO JUST FAILED. THIS IS A SAFETY ISSUE AND NEEDS TO BE ADDRESSED IN ORDER TO PREVENT FURTHER INJURY. *TR
Too few reports in this category for a page of its own — they appear in the full complaint list.
Suspension
Reports naming suspension components — springs, struts, shocks, control arms and related hardware.
From owner reports, verbatim
ON 9/6/2007 I HAD A FLAT TIRE. I TOOK IT TO THE TIRE PLACE, I BOUGHT A NEW TIRE THAT THEY INSTALLED. AS I DROVE AWAY I HEARD A CLICKING SOUND AND I WENT BACK TO THE STORE. TWO STUDS WERE BACKED UP A LITTLE AND LOOSENED THE NUTS. ON 11/23/2007 I HAD TO REPLACE TWO TIRES. I TIGHTENED THE STUDS. I DROVE SEVERAL HUNDRED MILES AND THEN ON 11/29/2007 I WAS ON THE FREEWAY AND SUDDENLY THE CAR WAS SHAKING AND HARD TO CONTROL. I REDUCED SPEED AND PULLED ONTO THE SHOULDER. I CALLED FOR A TOW TRUCK AND TOWED THE CAR TO THE LEXUS DEALER. ALL THE NUTS WERE BROKEN ON THE DRIVERS SIDE REAR TIRE. WHEN THE TOW TRUCK DELIVERED THE CAR, THERE WERE THREE NUTS ON THE GROUND FROM MY CAR. THE LEXUS DEALER REPLACED NUTS, SPRINGS, HUB AND BEARING ASSEMBLY, DISC PAD PIN, DISC CYLINDER ASSY. DISC BRAKE PAD KIT, FLAGE BOLT, PARK LEVER SUB-ASSY. I HAVE ALL PARTS THAT WERE REPLACED. *TR
Too few reports in this category for a page of its own — they appear in the full complaint list.
Tires & wheels
Reports naming tires, wheels, hubs, or the tire-pressure monitoring system.
From owner reports, verbatim
ON 9/6/2007 I HAD A FLAT TIRE. I TOOK IT TO THE TIRE PLACE, I BOUGHT A NEW TIRE THAT THEY INSTALLED. AS I DROVE AWAY I HEARD A CLICKING SOUND AND I WENT BACK TO THE STORE. TWO STUDS WERE BACKED UP A LITTLE AND LOOSENED THE NUTS. ON 11/23/2007 I HAD TO REPLACE TWO TIRES. I TIGHTENED THE STUDS. I DROVE SEVERAL HUNDRED MILES AND THEN ON 11/29/2007 I WAS ON THE FREEWAY AND SUDDENLY THE CAR WAS SHAKING AND HARD TO CONTROL. I REDUCED SPEED AND PULLED ONTO THE SHOULDER. I CALLED FOR A TOW TRUCK AND TOWED THE CAR TO THE LEXUS DEALER. ALL THE NUTS WERE BROKEN ON THE DRIVERS SIDE REAR TIRE. WHEN THE TOW TRUCK DELIVERED THE CAR, THERE WERE THREE NUTS ON THE GROUND FROM MY CAR. THE LEXUS DEALER REPLACED NUTS, SPRINGS, HUB AND BEARING ASSEMBLY, DISC PAD PIN, DISC CYLINDER ASSY. DISC BRAKE PAD KIT, FLAGE BOLT, PARK LEVER SUB-ASSY. I HAVE ALL PARTS THAT WERE REPLACED. *TR
Too few reports in this category for a page of its own — they appear in the full complaint list.
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
Elsewhere on this vehicle
Data sources
- NHTSA Office of Defects Investigation — owner-reported complaints and the components recorded on them
Data on this page last refreshed .