RoadVitals

1996 Lexus LS400 Problems

Owner-reported complaints filed with NHTSA, grouped by component

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
19
Latest Dec 27, 2015
Components namedHow many of our component categories appear on at least one report for this model year. One report can name several.
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Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
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What this page shows

Everything below is an owner-reported complaint submitted to NHTSA about the 1996 Lexus LS400, grouped by the component NHTSA recorded on the report. These are not confirmed defects, and they are not recalls. NHTSA does not verify most reports before publishing them, and a category with more reports in it is not evidence that a part is defective.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Reports by component

Ranked by how many owner reports name each component category

  • Electrical420.0%
  • Engine315.0%
  • Brakes315.0%
  • Visibility210.0%
  • Fuel system210.0%
  • Exterior lighting15.0%
  • Other / unspecified15.0%
  • Seat belts15.0%
  • Steering15.0%
  • Tires & wheels15.0%
  • Driver assistance15.0%

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Each component in detail

What the reports in each category say, in the owners' own words

Electrical

Reports naming the electrical system — wiring, battery, charging, control modules, infotainment and electrical accessories.

4
reports

From owner reports, verbatim

TL* THE CONTACT OWNS A 1996 LEXUS LS400. THE CONTACT STATED THAT THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 116,000. UPDATED 02/23/16*LJ UPDATED 05/04/18*JB *TR

NHTSA ID 10808803 · filed Dec 7, 2015

TL* THE CONTACT OWNS A 1996 LEXUS LS400. THE CONTACT ATTEMPTED TO START THE VEHICLE WHEN THE BATTERY CAUGHT ON FIRE AT THE POSITIVE POST. HE STATED THAT HE WAS ABLE TO EXTINGUISH THE FIRE YET THE VEHICLE WOULD NO LONGER START. THE VEHICLE WAS TAKEN TO A LOCAL MECHANIC FOR THE FAILURE WHERE THE MECHANIC ADVISED HIM OF A RECALL UNDER NHTSA CAMPAIGN ID NUMBER: 98V016000 (ELECTRICAL SYSTEM; STARTER ASSEMBLY). HE THEN CALLED THE MANUFACTURER AND WAS ADVISED THAT THE RECALL WORK HAD PREVIOUSLY BEEN PERFORMED ON THE VEHICLE. THE MECHANIC ADVISED HIM THAT THE STARTER, BATTERY AND BATTERY CABLES WOULD NEED TO BE REPLACED. THE CONTACT ALSO STATED THAT HE WAS UNABLE TO SHIFT GEARS. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE AND CURRENT MILEAGE WAS 170,000.

NHTSA ID 10394168 · filed Apr 4, 2011

Too few reports in this category for a page of its own — they appear in the full complaint list.

Engine

Reports naming the engine itself — including stalling, misfires, oil consumption, cooling and internal engine components.

3
reports

From owner reports, verbatim

PER LEXUS TECHNICAL SERVICE BULLETIN EG002-97, WHICH DOESN'T APPEAR ON THE NHTSA WEBSITE BUT WHICH CAN BE FOUND ONLINE BY CLICKING ON THE LINK FROM POST #77 AT THIS WEB PAGE: HTTP://US.LEXUSOWNERSCLUB.COM/FORUMS/TOPIC/15699-9596-LS400-LOW-IDLE-ENGINE-DIES-AND-JERKING-THRE/PAGE-6 MY '96 LS400 HAS THE SAME ENGINE-STALL-AT-IDLE-AFTER-CONTINUOUS-LONG-DRIVE PROBLEM AS EVERY OTHER EARLY PRODUCTION CAR MADE WITH VINS BEFORE [XXX]. GO ON THE HIGHWAY, DRIVE 50 MILES, EXIT, THE CAR IDLE SPEED DROPS TO WHERE THE CAR STALLS OUT. PUT IT INTO NEUTRAL, TURN THE KEY, IT STARTS RIGHT BACK UP, NO MORE PROBLEM. OR, DRIVE ON THE HIGHWAY, DRIVE 50 MILES, ENCOUNTER STOP-AND-GO TRAFFIC, THE IDLE SPEED DROPS TO WHERE THE CAR STALLS OUT. PUT IT INTO NEUTRAL, TURN THE KEY, IT STARTS RIGHT BACK UP, NO MORE PROBLEM. I GOT TAPPED BY THE CAR BEHIND ME WHEN AT 1 MPH I WAS COMING TO A RED LIGHT EXITING THE FREEWAY AND THE CAR DIED, THE LIGHT TURNED GREEN AND IT TOOK ME A FRANTIC MOMENT TO TRY PUTTING THE CAR INTO NEUTRAL AND RESTARTING IT WHILE STOPPED IN THE MIDDLE OF TRAFFIC. THIS IS A CLEAR SAFETY ISSUE THAT LEXUS CLEARLY KNOWS ABOUT (SEE EG002-97) BUT WHICH THE NHTSA HAS DONE NOTHING ABOUT VIS-A-VIS A RECALL, EVEN THOUGH LEXUS THEMSELVES FIXED THE PROBLEM IN LATER-PRODUCTION '96 LS400S. THE PROBLEM IS IN THE ENGINE CONTROL MODULE SOFTWARE, RESULTING IN A FIX AND A NEW PART # FOR THE ECM, GOING FROM 89661-50302 TO 89661-50303. DOING A GOOGLE SEARCH ONE CAN FIND MANY FORUMS WHERE PEOPLE DESCRIBE HAVING THE PROBLEM AND FIXING IT WITH THE CHANGED ECM. I JUST BOUGHT THE CAR USED AND HAD NO IDEA THIS PROBLEM EXISTED. LEXUS CORPORATE REFUSES TO PAY FOR THE SWAPOUT, SAYING THE WARRANTY PERIOD IS PAST. THE SAME PROBLEM AFFECTED '95 LS400'S -- SEE NHTSA COMPLAINTS 10692841, 10483633, 10438716, 10067491, ETC. NHTSA - HELP, MAKE THEM DO A RECALL & GIVE US THE FIX. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

NHTSA ID 10836184 · filed Dec 27, 2015

TL* THE CONTACT OWNS A 1996 LEXUS LS400. THE CONTACT STATED THAT THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 116,000. UPDATED 02/23/16*LJ UPDATED 05/04/18*JB *TR

NHTSA ID 10808803 · filed Dec 7, 2015

Too few reports in this category for a page of its own — they appear in the full complaint list.

Brakes

Reports naming service brakes, the antilock braking system, brake hoses, master cylinders or the parking brake.

3
reports

From owner reports, verbatim

THE BRAKE ROTORS ARE EXPERIENCING PREMATURE WARPING. *MJS

NHTSA ID 558282 · filed Dec 5, 2000

REAR BRAKES MAKE NOISE WHEN ENGAGING.

NHTSA ID 544565 · filed Mar 24, 1999

Too few reports in this category for a page of its own — they appear in the full complaint list.

Visibility

Reports naming windshields, glass, wipers, defrosters and mirrors.

2
reports

From owner reports, verbatim

AS HIGHWAY SPEED IS INCREASED FRONTAL/SIDE WIND OFF WINDSHIELD CAUSED AT TWO DIFFERENT TIMES FOR ME TO HAVE TO REALIGN THE CAR ON THE ROADWAY DUE TO THIS PROBLEM, ALSO AS THE SPEED INCREASES THE INSIDE OF THE CAR IS NOISY.*AK

NHTSA ID 737558 · filed Dec 9, 2000

DRIVER'S EXTERIOR REAR VIEW MIRROR VIBRATES WHILE DRIVING, DISTORTING DRIVER'S VISION.

NHTSA ID 516746 · filed Apr 25, 1997

Too few reports in this category for a page of its own — they appear in the full complaint list.

Fuel system

Reports naming fuel storage or delivery — tanks, pumps, lines, injectors and fuel leaks.

2
reports

From owner reports, verbatim

DRIVING VEHICLE DOWN FREEWAY STARTED SMELLING GASOLINE ODOR. DROVE STRAIGHT TO NEAREST TOYOTA DEALER. TO MAKE A LONG STORY SHORT, THE SEAMS OF THE FUEL TANK HAD SPLIT OPEN. SINCE THE FUEL TANK IS LOCATED IN THE TRUNK THE FUEL DRAINED INTO THE CABIN OF THE VEHICLE AND ALSO WAS SPILLING OUT ON THE DRIVE OF THE DEALERSHIP WHEN I ARRIVED. TEJAS TOYOTA IN HUMBLE, TX. THE DEALER PERSONNEL IMMEDIATELY TOOK THE VEHICLE TO A REMOTE LOCATION ON THEIR LOT DUE TO THE GREAT POSSIBILITY OF AN EXPLOSION. I CONTACTED LEXUS TO NOTIFY OF THE SITUATION, RECEIVED AN INCIDENT NUMBER. CAR WAS REPAIRED, WHEN COMPLETE I NOTIFIED LEXUS, THEY SEEMED NOT TO CARE MUCH, OFFERED TO MAKE ME AN APPOINTMENT AT A LEXUS DEALERSHIP TO VERIFY THE TOYOTA DEALER HAD INSTALLED THE NEW PARTS CORRECTLY FOR A CHARGE. THAT IS AFTER PAYING OVER $2,300.00 FOR A NEW FUEL TANK. THEY CLOSED THE INCIDENT REPORT MUCH TO MY DISMAY. THE MONEY IS NOT THE ISSUE BUT MY CONCERN THAT THIS MIGHT BE AN AGE ISSUE THAT COULD AFFECT OTHERS. I HAD PUT OUT A CIGARETTE JUST BEFORE A FULL TANK OF FUEL EMPTIED INTO THE VEHICLE. OH AND YES I HAD FILLED THE TANK JUST BEFORE THE INCIDENT. I DO POSSESS THIS ORIGINAL DEFECTIVE TANK. TEJAS TOYOTA CAN VERIFY ALL OF THIS INFORMATION AND THE TANK IS AVAILABLE FOR INSPECTION AT MY HOME. *TR

NHTSA ID 10515276 · filed Jun 5, 2013

THERE WAS A STRONG FUEL SMELL INSIDE VEHICLE. VEHICLE WAS INSPECTED BY DEALER 5 TIMES BEFORE FUEL TANK WAS REPLACED.*AK

NHTSA ID 8004289 · filed Feb 20, 2002

Too few reports in this category for a page of its own — they appear in the full complaint list.

Exterior lighting

Reports naming headlights, tail lights, turn signals and other exterior lighting.

1
report

From owner reports, verbatim

LOW BEAMS ARE INCORRECTLY ADJUSTED. *AK

NHTSA ID 984133 · filed May 6, 1996

Too few reports in this category for a page of its own — they appear in the full complaint list.

Other / unspecified

Reports whose component NHTSA recorded as unknown, or that do not map to one of the categories above.

1
report

From owner reports, verbatim

WHEEL RIMS RUSTED RESULTING IN FAILURE.

NHTSA ID 604505 · filed Nov 4, 1997

Too few reports in this category for a page of its own — they appear in the full complaint list.

Seat belts

Reports naming seat belts, buckles, retractors and pretensioners.

1
report

From owner reports, verbatim

VEHICLE WAS HAVING A PROBLEM WITH THE SEAT BELTS RETRACTING. THE SEAT BELT DID NOT GO BACK INTO ITS ORIGINAL POSITION AFTER IT WAS EXTENDED. PROVIDE FURTHER DETAILS. *NM

NHTSA ID 10064857 · filed Mar 25, 2004

Too few reports in this category for a page of its own — they appear in the full complaint list.

Steering

Reports naming the steering system — racks, columns, power-steering assist and steering linkage.

1
report

From owner reports, verbatim

AFTER MAKING A COMPLETE STOP VEHICLE ROLLED FOR ABOUT 4-5 FEET CAUSING A REAREND COLLISION. DEALER COULD NOT DETERMINE THE CAUSE. *AK

NHTSA ID 845454 · filed Aug 19, 1999

Too few reports in this category for a page of its own — they appear in the full complaint list.

Tires & wheels

Reports naming tires, wheels, hubs, or the tire-pressure monitoring system.

1
report

From owner reports, verbatim

LEFT REAR TIRE HAD A SEPARATED TREAD AND A BULDGE CAUSING THE VEHICLE TO VIBRATE WHILE DRIVEN. NLM BRIDGESTONE (DOT EAL6146 SIZE 225/60R16-97V ER-33)

NHTSA ID 548520 · filed Sep 15, 1999

Too few reports in this category for a page of its own — they appear in the full complaint list.

Driver assistance

Reports naming forward-collision avoidance, lane keeping, back-over prevention, cruise control and related electronic driver-assistance systems.

1
report

From owner reports, verbatim

SUDDEN ACCELERATION. *AK

NHTSA ID 10061846 · filed Mar 10, 2004

Too few reports in this category for a page of its own — they appear in the full complaint list.

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.

Elsewhere on this vehicle

Data sources

Data on this page last refreshed .