Reports submitted to NHTSA by owners and drivers, shown in full
Data refreshed
Complaints on fileComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
22
Latest Dec 5, 2012
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
7
Filed in the last 12 monthsReports filed with NHTSA in the trailing 365 days. Recent volume reflects attention and vehicle age as much as anything else.
0
Reports on file since Mar 23, 1999
What this page shows
Our database holds 22 NHTSA owner-reported complaints for the 1999 Lexus LS400. Each one is a report filed by an owner or driver and published by NHTSA without most of them being verified. A complaint is not a confirmed defect, not a recall and not a manufacturer bulletin. Narratives are shown exactly as filed.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Complaints, most recent first
Showing 1–22 of 22
Driver assistance
Filed Dec 5, 2012
Crash reported1 injury reported
TL* THE CONTACT OWNS A 1999 LEXUS LS400. THE CONTACT STATED THAT WHILE DRIVING 15 MPH, HE APPLIED THE BRAKE DUE TO TRAFFIC. HOWEVER, THE VEHICLE ACCELERATED INDEPENDENTLY AND CRASHED INTO THE REAR OF ANOTHER VEHICLE. THE CRASH CAUSED DAMAGE TO BOTH VEHICLES AS WELL AS AN INJURED KNEE OF THE DRIVER OF THE VEHICLE THAT WAS STRUCK. THE FAILURE HAD RECURRED NUMEROUS TIMES. THE DEALER WAS NOTIFIED AND HE WAS INFORMED THE THROTTLE BODY WOULD PROBABLY NEED TO BE REPLACED. ALSO, HE WAS INFORMED THAT DUE TO THE TYPE OF FAILURE HE WOULD HAVE TO CONTACT THE MANUFACTURER. THE MANUFACTURER WAS NOTIFIED AND INFORMED THE CONTACT THAT THE LEGAL DEPARTMENT WOULD HAVE TO BE NOTIFIED BUT OFFERED NO OTHER ASSISTANCE. THE FAILURE MILEAGE WAS 130,000 AND CURRENT MILEAGE WAS 145,000. UPDATED 02/19/13
NHTSA ID
10487438
Incident
Sep 4, 2012
Mileage
130,000 mi
Body & structure
Filed Sep 1, 2010
TL*THE CONTACT OWNS A 1999 LEXUS LS400. THE CONTACT STATED THAT WHILE WORKING UNDER THE HOOD IT STARTED CLOSING CREATING A SAFETY HAZARD. THE VEHICLE WAS REPAIRED BY A LOCAL MECHANIC. TOYOTA WAS NOT CONTACTED. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS APPROXIMATELY 100,000. THE CURRENT MILEAGE WAS 120,000.
NHTSA ID
10353316
Incident
Aug 20, 2007
Mileage
100,000 mi
Electrical
Filed Jun 25, 2010
OUR 1999LS400 LEXUS IS EXPERIENCING MALFUNCTIONS WITH THE ELECTRONICS IN THE DASH. THE ODOMETER AND THE SPEEDOMETER ARE WORKING INTERMITTENTLY. LEXUS WANTS 1200.00 TO PULL OUT DASH AND SEND AWAY TO REPAIR. I AM CONCERNED THIS IS A HUGE SAFETY ISSUE. I DON'T KNOW WHOSE REPLACING WHAT AND ARE THEY CERTIFIED LEXUS MECHANICS??? ARE THESE EARLY MODEL LS400'S HAVING ELECTRONICS PROBLEMS OR IS THIS JUST A SINGLE CASE? PLEASE LET ME KNOW. *TR
NHTSA ID
10339955
Incident
Jun 10, 2010
Driver assistanceEngine
Filed Mar 12, 2010
I AM REPORTING THIS BECAUSE IT MIGHT PROVIDE A CLUE TO THE TOYOTA RACING ENGINE PROBLEM. ON EACH OF TWO DAYS BEFORE I TOOK MY 1999 LEXUS 400 TO THE DEALER FOR REPAIRS, THE ENGINE WOULD RACE AT AN ESTIMATED 4,000+ RPMS AND EMITTED A GRINDING SOUND AS THE CAR WAS STARTED. AFTER TURNING OFF THE ENGINE WITH THE KEY, THE CAR WOULD RESTART WITHOUT A PROBLEM. STRANGELY, THE DEALER DID NOT RECORD THIS PARTICULAR COMPLAINT, BUT STATED THAT DIAGNOSIS REVEALED THAT STARTER WAS FAILING. I WAS CHARGED $990 FOR REPLACEMENT AND REPAIRS. I COULD NOT GET A SATISFACTORY ANSWER AS TO WHY A FAULTY STARTER WOULD CAUSE THE ENGINE TO RACE. I HAVE DRIVEN THE CAR OVER 10,000 MILES SINCE THEN WITHOUT A PROBLEM. *TR
NHTSA ID
10319258
Incident
Sep 11, 2008
Mileage
91,080 mi
Electrical
Filed Mar 1, 2010
TL*THE CONTACT OWNS A 1999 LEXUS LS400. WHEN THE CONTACT STARTED THE VEHICLE SHE NOTICED THAT THE DASHBOARD PANEL WOULD NO LONGER FUNCTION. THE VEHICLE WAS TAKEN TO THE DEALERSHIP WHERE THE CONTACT WAS INFORMED THAT THE ENTIRE DASHBOARD PANEL NEEDED TO BE REPLACED. THERE WERE NO PRIOR WARNINGS. THE CURRENT AND FAILURE MILEAGES WERE 90000. UPDATED 07/07/10.*JB
NHTSA ID
10315079
Incident
Dec 22, 2009
Mileage
90,000 mi
ElectricalInterior & seats
Filed Mar 1, 2010
1999 400LS LEXUS DASH PANEL DEFECTIVE. *TR
NHTSA ID
10315075
Incident
Dec 20, 2009
Mileage
90,000 mi
Driver assistance
Filed Feb 16, 2010
I'M WRITING THIS IN THE HOPES THAT IT MAY BE OF SOME HELP IN TOYOTAS BRAKE PROBLEM. MY 1999 LEXUS LS400 WOULD LOOSE THROTTLE CONTROL, THE ENGINE SPEED WOULD DROP TO IDLE REGARDLESS OF WHAT WAS DONE TO THE THROTTLE ITSELF. AFTER 3 TRIPS TO THE DEALER, THEY FOUND THAT THE THROTTLE POSITION SENSOR WOULD NOT WORK IF IT HAD BECOME WET. THEY REPLACED THE TPS AND THAT CURED THE PROBLEM. *TR
NHTSA ID
10310746
Incident
Mar 15, 2000
Mileage
10,000 mi
Driver assistance
Filed Feb 3, 2010
Crash reported
1999 LEXUS LS 400. SUDDEN ACCELERATION. *TR
NHTSA ID
10304673
Incident
May 15, 2002
Mileage
50,000 mi
Seat beltsSteering
Filed May 29, 2008
THE SEAT BELTS ON MY CAR DO NOT RETRACT OR STAY TIGHT ON ME ANYMORE. THEY CONTINUE TO LOOSEN AS I DRIVE. THEY ARE STIFF ALMOST BRITTLE. THE STEERING WHEEL DOES NOT MOVE OUT LIKE IT USED TO. NOW IT MOVES AWAY FROM THE DASH IN AN UPWARD DIRECTION TOWARD MY FACE. *TR
NHTSA ID
10229242
Incident
Jan 2, 2005
Mileage
80,000 mi
Electrical
Filed Jan 31, 2007
WE HAVE OWNED 3 LEXUS AND ALL 3 OF THEM HAVE HAD PROBLEMS WITH THE DIGITAL RADIO PRINT OUT. WE TOOK IT TO A DEALER AND THEY WOULD REPLACE IT FOR OVER $500.00. WE ALSO CONTACTED THE CUSTOMER SERVICE DEPT. AND THEY WOULD DO NOTHING TO REPLACE IT. IT SEEM TO ME THAT SUCH AN EXPENSIVE VEHICLE SHOULD HAVE A RADIO THAT WORKS.
NHTSA ID
10181244
Incident
Apr 25, 1999
Powertrain (other)
Filed Aug 16, 2005
Crash reported
WHILE SLOWLY PULLING INTO A SHOPPPING CENTER PARKING PLACE THAT WAS PERPENDICULAR TO THE STREET, I HAD MY FOOT ON THE BRAKE WHEN MY VEHICLE SUDDENLY ACCELERATED AND LUNGED OVER THE CURB AND ACROSS THE SIDEWALK INTO A BUILDING. LEXUS HAS BEEN NOTIFIED AND INTIMATED THEY WOULD INVESTIGATE. *NM
NHTSA ID
10133046
Incident
Aug 13, 2005
Mileage
39,121 mi
Driver assistance
Filed Jul 25, 2005
99 injuries reported
LEXUS LS 400 1999 MODEL. DANGEROUS HESITATION UPON ACCELERATION. FURTHER AFTER DRIVING THIS CAR FOR TWO YEARS, I HAVE NECK PAINS FROM THE DAILY WHIPLASH. TOYOTA IS IGRNORING THIS SYSTEM WIDE. IT IS AN OUTRAGE. ITS DAMAGING PEOPLES NECKS ALL OVER THE COUNTRY. THEY WILL NOT FIX IT - THEY CLAIM ITS NORMAL. OTHER DEALERS ARE TELLING CUSTOMERS ABOUT IT - - MY WIFE REFUSES TO DRIVE MY CAR - IT'S DANGEROUS!
NHTSA ID
10129899
Incident
Jul 24, 2005
Mileage
46,000 mi
Body & structure
Filed Nov 3, 2004
WHILE WORKING ON THE VEHICLE, THE HOOD FELL DOWN ON THE CONSUMER. *JB THE PISTONS IN THE HOOD WERE NOT SUFFICIENT ENOUGH TO HOLD THE WEIGHT OF THE HOOD. *SC
NHTSA ID
10092433
Incident
Sep 16, 2004
Mileage
89,000 mi
Driver assistance
Filed Aug 16, 2004
Crash reported
WHILE DRIVING 2 MPH, THE VEHICLE ACCELERATED UNCONTROLLABLY. THE CONSUMER WAS UNABLE TO MAINTAIN CONTROL OF THE VEHICLE AND CRASHED INTO A BUILDING. UPON IMPACT, BOTH FRONTAL AIR BAGS FAILED TO DEPLOY. THE VEHICLE WAS TOWED TO THE DEALER FOR INSPECTION. *AK THE CONSUMER WAS PULLING INTO A PARKING SPACE, SLOWLY, WITH HIS FOOT ON THE BRAKE WHEN THE VEHICLE SUDDENLY ACCELERATED, WENT OVER THE CURB AND INTO THE SIDE OF THE BUILDING. *SC *JB
NHTSA ID
10083578
Incident
Jul 20, 2004
Mileage
65,869 mi
Driver assistance
Filed May 30, 2003
Crash reported
PETITION SEEKING NHTSA TO INVESTIGATE THE LEXUS VEHICLES MODEL YEARS 1997 TO 2000 WHICH HAVE EXPERIENCED PROBLEMS WITH SPEED CONTROL LINKAGES RESULTING IN SUDDEN ACCELERATION. *MR THE VEHICLE SUDDENLY ACCELERATED WITHOUT WARNING WHICH CAUSED THE VEHICLE TO REAR END THE VEHICLE AHEAD OF HIS. AS A RESULT THE CONSUMER RECEIVED A POLICE CITATION. THE DEALER WAS UNABLE TO DUPLICATE THE PROBLEM (ODI# 760680). *SCC *NLM
NHTSA ID
10021804
Incident
Apr 17, 2003
Tires & wheels
Filed Aug 30, 2002
RIGHT REAR TIRE HAD A BLOWOUT WHILE DRIVING AT 30 MPH ON A 1999, LEXUS LS400. ORIGINAL EQUIPMENT, TIRE SIZE P225/60R16, DOT# ELA6 CBC528. MANUFACTURER AND TIRE DEALER WERE NOTIFIED.*AK *YH
NHTSA ID
8017706
Incident
Aug 21, 2002
Driver assistance
Filed Apr 14, 2002
ENGINE REVS TO EXTREMELY HIGH RPM ( ~5000 ) WITH NO THROTTLE INPUT FROM DRIVER. THIS PROBLEM HAS OCCURRED TWICE ON THIS VEHICLE RECENTLY . THE SECOND TIME THIS OCCURRED WAS AFTER ENGAGING REVERSE GEAR. FORTUNATELY THE BREAKS WERE ABLE TO RESTRAIN THE VEHICLE. IN NEITHER INCIDENT WAS MY FOOT ON THE ACCELERATOR.*AK
NHTSA ID
760680
Driver assistance
Filed Oct 13, 2001
Crash reported2 injuries reported
IT WAS RAINING AND I WAS ENTERING HIGHWAY, I HAD MY LEFT TURN SIGNAL ON AND STARTED TO ACCELERATE. THE CAR STARTED TO FISH TAIL AND WHEN INTO A 360 DEGREE SPIN, MAYBE TWICE, AT LEAST 1 1/2 TIMES. WHEN I CAME OUT OF SPIN I CRASHED INTO THE CEMENT MEDIAN. AT NO TIME DID THE VSC (VEHICLE SKID CONTROL) ACTIVATE. IT IS SOMETHING THAT YOU CAN'T MISS. A LOUND WARNING SOUND COMES ON AND THE DASHBOARD LIGHTS UP WITH A SKID WARNING. IT HAD HAPPENED ONCE BEFORE IN THE SNOW.*AK
NHTSA ID
753195
Incident
Oct 6, 2001
Driver assistance
Filed Sep 26, 2001
THE THROTTLE SENSOR FAILED CAUSING THE VEHICLE TO SUDDENLY STOP WHILE DRIVING OR CAUSING IT TO START BUT THE CAR WOULD NOT REV WHEN DEPRESSING THE ACCELERATOR, THE CONSUMER WAS TOLD THAT THE GREASE FROM THE THROTTLE CABLE ASSEMBLY CAN MIGRATE DOWN ONTO THE THROTTLE SENSOR INTERFERING WITH ITS OPERATION. NLM
NHTSA ID
785593
Incident
May 12, 2001
Tires & wheels
Filed Aug 4, 2000
FIRESTONE TURANZA ORIGINAL EQUIPMENT ON A LEXUS LS400 1999. WHILE DRIVING 75MPH RIGHT REAR TIRE'S AIR WENT OUT. TREAD WAS STILL ON THE TIRE, BUT SIDEWALL WAS GONE. *AK THE TIRE IS DOT ELA6 (CBC 218) # 035629 MADE IN JAPAN. IT FAILED DUE TO POOR MATERIAL, POOR ADHESIVE AND WORKMANSHIP. *YH
NHTSA ID
866810
Incident
Nov 16, 1998
Driver assistance
Filed Feb 22, 2000
WHEN SKID CONTROL LIGHT IS ON THROTTLE DISABLES, CAUSING VEHICLE NOT TO ACCELERATE AT ANY SPEED, AND VEHICLE STILL IDLES. DRIVER HAS TO TURN OFF THE ENGINE. DEALER CANNOT DETERMINE THE CAUSE OF THE PROBLEM. PLEASE PROVIDE FURTHER INFORMATION. *AK
NHTSA ID
857304
Incident
Nov 1, 1999
BrakesDriver assistance
Filed Mar 23, 1999
Crash reported
WHILE MAKING A U-TURN THE VEHICLE SUDDENLY ACCELERATED. DRIVER PUT THE BRAKES ON, AND THE BRAKES SQUEALED AND DID NOT STOP VEHICLE. IT LOST CONTROL AND HIT THE SIDE OF THE WALL. DEALER HAVE BEEN CONTACTED, BUT CANNOT DETERMINE THE PROBLEM. *AK PLEASE PROVIDE FURTHER INFORMATION AND VIN#.
NHTSA ID
836060
Incident
Mar 12, 1999
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
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