Body & structureInterior & seats
Filed Feb 24, 2023
The contact owns a 2007 Lexus LS460. The contact stated that the interior door panel rubber was detaching from the interior frame of the vehicle. The contact stated that touching the door panel interior covering with a finger caused the part to detach from their vehicle. The contact had taken the vehicle to the dealer who refused to repair the door panel. The vehicle had not been repaired. The contact was informed that the repair was not covered under the Customer Support Program: ZLZ regarding the Repair Coverage for the Dashboard (Instrument Panel) and/or Certain Interior Trim Panels. The approximate failure mileage was 78,000.
- NHTSA ID
- 11508907
- Incident
- Feb 24, 2022
- Mileage
- 78,000 mi
Body & structure
Filed Sep 30, 2019
TL* THE CONTACT OWNS A 2007 LEXUS LS 460. THE CONTACT STATED THAT THE DASHBOARD WAS STICKY AND CREATED A GLARE THAT OBSTRUCTED THE DRIVER'S VIEW OF THE ROAD. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE CONTACT CALLED TOM WOOD LEXUS (4610 E 96TH ST, INDIANAPOLIS, IN 46240, (317) 580-6888) WHERE IT WAS DIAGNOSED THAT THE DASH COVER NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AND DID NOT ASSIST. THE FAILURE MILEAGE WAS 80,000.
- NHTSA ID
- 11258990
- Incident
- Apr 1, 2019
- Mileage
- 80,000 mi
Body & structureBrakes
Filed May 17, 2017
I HAVE FOUR DOORS PANEL PROBLEM , IT'S MELTED AND BY TOUCHING U CAN TAKE SOME PIECES OUT OF THE DOOR. AND ABS PROBLEM FOR THE SECOND TIME , NEED TO CHANGE ABS CONTROL MODULE / HYDRAULIC CONTROL UNIT (HCU) I FOR THE ABS ONLY COST 3000$ AND FOR THE DOORS PANELS AROUND 6000$
- NHTSA ID
- 10986158
- Incident
- Apr 11, 2017
Body & structure
Filed May 12, 2016
2007 LEXUS LS 460. CONSUMER WRITES IN REGARDS TO VEHICLE DASHBOARD, INTERIOR DOOR PANELS CRACKING/ OR STICKY/ MELTING AS A RESULT OF HEAT OR HUMIDITY. CONSUMER STATES REPLACEMENT PARTS STILL NOT AVAILABLE FOR REPAIRS. *SMD THE CONSUMER STATED HE HAS BEEN RECEIVING LETTERS OVER THE PAST SIX YEARS REGARDING THE PROBLEM. *JB
- NHTSA ID
- 10864900
- Incident
- May 2, 2016
Body & structure
Filed Dec 12, 2014
MY INTERIOR OF MY 2007 LEXUS LS460 APPEARS TO BE MELTING! I AM NOT SURE WHAT IS CAUSING THIS PROBLEM AS I USE A SUN SHADE... THE DASH AND DOOR PANELS ARE STICKYS AND GUMMY .... LEXUS TOLD ME THERE IS NOTHING THEY WILL DO ABOUT IT.... I CONSIDER THIS VERY UNACCEPTABLE FROM A $85K AUTOMOBILE! *TR
- NHTSA ID
- 10663792
- Incident
- Nov 18, 2014
- Mileage
- 72,000 mi
Body & structureVisibility
Filed Oct 31, 2014
A FEW MONTHS AGO I STARTED NOTICING THAT THE DASHBOARD OF MY CAR WAS GETTING SHINY. I THOUGHT IT WAS JUST SOME SUBSTANCE THAT I COULD WIPE OFF BUT FOUND IT WAS VERY STICKY AND DETERIORATING. WHILE DRIVING ON THE HIGHWAY THIS WEEK THE REFLECTION WAS BAD ENOUGH TO CAUSE A DISTRACTION, ENOUGH THAT AS SOON AS I GOT HOME I SEARCHED THE INTERNET FOR WHAT I COULD DO TO FIX IT. I THOUGHT MINE WAS AN ISOLATED CASE BUT FOUND SEVERAL ARTICLES INDICATING THAT THIS IS HAPPENING TO MANY OTHERS AS WELL. WHILE I PERSONALLY DON'T EXPECT THE MANUFACTURER TO SHOULDER 100% OF THE BURDEN FOR THE REPAIR, I DID WANT TO REGISTER MY CASE AS IT SEEMED THAT THE MANUFACTURERS WERE NOT ACKNOWLEDGING THIS AS A COMMON PROBLEM IN THE HOPES THAT THEY WOULD AGREE TO A FORMULA TO ADDRESS THE COST RATHER THAN EVERYONE HAVING TO NEGOTIATE THE SHARE OF COST INDIVIDUALLY. *TR
- NHTSA ID
- 10651617
- Incident
- Aug 1, 2014
- Mileage
- 106,000 mi
Body & structure
Filed Oct 17, 2014
LAST YEAR WE REPORTED A STICKY SHEEN AND POWDERY RESIDUE ON ALL THE PEBBLE GRAIN VINYL- INCLUDES DASHBOARD, GLOVE BOX AREA, STRIPS UNDER THE WINDOWS AND CENTER CONSOLE BETWEEN THE FRONT SEATS. CAR WAS TAKEN TO LEXUS DEALER IN N. MIAMI, FL TWICE WITH THE COMPLAINT. THEY SAID THEY DID NOT KNOW WHAT IT WAS. NOW THERE ARE REPORTS THAT THIS IS A PREVALENT PROBLEM WITH TOYOTAS AND LEXUS. THE SHEEN IS CAUSING SUN GLARE PROBLEM AS WELL AS OVERALL LOOK AND STICKY OR POWDERY TEXTURE. REPORTS ARE ONLINE AS WELL AS NBC NEWS TELEVISION THIS PAST MONDAY, OCT. 13TH. *TR
- NHTSA ID
- 10648374
- Incident
- Oct 1, 2013
- Mileage
- 13,000 mi
Body & structure
Filed Oct 16, 2014
MY DASHBOARD IS STICKY AND DETERIORATING. VERY SHINY. GLARE IS DANGEROUS. SOME OTHER INTERIOR PARTS ARE VERY STICKY. *TR
- NHTSA ID
- 10648130
- Incident
- May 28, 2014
- Mileage
- 58,000 mi
Body & structure
Filed Aug 30, 2014
DASHBOARD AND PART OF DOORS (AT BOTTOM OF WINDOW) ARE VERY STICKY WHEN THE CAR IS IN THE SUN AND SOMETIMES REFLECTS SUNLIGHT INTO YOUR EYES. *TR
- NHTSA ID
- 10629539
- Incident
- Jan 1, 2011
- Mileage
- 20,000 mi
Body & structure
Filed Jul 28, 2014
THE DASH BOARD SURFACE HAS BECOME GUMMY AND THE REFLECTION OF THE SHINY, GUMMY SURFACE ON THE WINDSHIELD VERY FREQUENTLY AFFECTS THE VISIBILITY AND IMPAIRS MY CAPACITY TO SEE SAFELY, SPECIALLY ON VERY SUNNY DAYS. THERE HAS NOT BEEN AN INCIDENT YET, BUT I WANTED TO REPORT THIS BECAUSE I AM AFRAID OF THE POTENTIAL DANGER OF AN ACCIDENT DUE TO IMPAIRED VISIBILITY. I BEGAN NOTICING THE DASHBOARD'S SURFACE DETERIORATION ABOUT TWO YEARS AGO, WHEN THE WARRANTY HAD ALREADY EXPIRED. *JS
- NHTSA ID
- 10617047
- Incident
- Jul 28, 2012
- Mileage
- 52,000 mi
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.