2007 Lexus LS460

The contact owns a 2007 Lexus LS460. The contact stated that the interior door panel rubber was detaching from the interior frame of the vehicle. The contact stated that touching the door panel interior covering with a finger caused the part to detach from their vehicle. The contact had taken the vehicle to the dealer who refused to repair the door panel. The vehicle had not been repaired. The contact was informed that the repair was not covered under the Customer Support Program: ZLZ regarding the Repair Coverage for the Dashboard (Instrument Panel) and/or Certain Interior Trim Panels. The approximate failure mileage was 78,000.

NHTSA ID

11508907

Incident

Feb 24, 2022

Mileage

78,000 mi

The contact owns a 2007 Lexus LS460. The contact stated while driving approximately 60 MPH, the Traction Control, brakes, ABS, and vehicle stability control warning lights were illuminated. A message also informed the driver to “Pull Over Immediately and Contact the Dealer”. The contact was informed that the brake actuator needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 100,000.

NHTSA ID

11457143

Incident

Mar 1, 2022

Mileage

100,000 mi

The contact owns a 2007 Lexus LS460. The contact stated that while driving at various speeds, an abnormal tapping noise would emit from the brakes. As the failure persisted, the vehicle would drift upon depression of the brake pedal as "the pull over immediately, contact your local dealer," warning message and the ABS warning light appeared on the instrument panel. The contact took the vehicle back to the independent mechanic where he purchased the vehicle but was offered no assistance. The contact then took the vehicle to a dealer where he was informed that the brake pads and rotors were aftermarket parts that caused the failure and needed to be replaced. The contact declined to have the vehicle repaired; however, as the failure worsened, the contact had the vehicle towed back to the dealer where they diagnosed the vehicle with a defective lower control arm as well as the failure with the brake pads and rotors. The contact declined the repair again and had the vehicle towed to his sister's home. The manufacturer had yet to be notified of the failure. The vehicle had yet to be repaired. The failure mileage was approximately 111,000.

NHTSA ID

11438319

Incident

Jul 1, 2021

Mileage

111,000 mi

TL* THE CONTACT OWNS A 2007 LEXUS LS460. THE CONTACT STATED THAT THERE WAS A GLARE REFLECTING OFF THE DASHBOARD WHILE DRIVING. THE CONTACT STATED WHILE DRIVING HER VISIBILITY AFFECTED BY THE GLARE. THE VEHICLE TO NALLEY LEXUS ROSWELL (980 MANSELL RD, ROSWELL, GA 30076, 770-284-8580) HOWEVER, A DIAGNOSTIC TEST WAS NOT PERFORMED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE HOWEVER, NO FURTHER ASSISTANCE WAS PROVIDED. THE FAILURE MILEAGE WAS 102,700.

NHTSA ID

11405451

Incident

Mar 22, 2021

Mileage

102,700 mi

TL* THE CONTACT OWNS A 2007 LEXUS LS 460. THE CONTACT STATED THAT THE DASHBOARD WAS STICKY AND CREATED A GLARE THAT OBSTRUCTED THE DRIVER'S VIEW OF THE ROAD. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE CONTACT CALLED TOM WOOD LEXUS (4610 E 96TH ST, INDIANAPOLIS, IN 46240, (317) 580-6888) WHERE IT WAS DIAGNOSED THAT THE DASH COVER NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AND DID NOT ASSIST. THE FAILURE MILEAGE WAS 80,000.

NHTSA ID

11258990

Incident

Apr 1, 2019

Mileage

80,000 mi

EXPERIENCING BOTH THE DREADED BRAKE ACTUATOR ASSEMBLY ISSUE AS WELL AS THE VERY COMMON MARK LEVINSON AMPLIFIER ISSUE, ON MODEL # 0W480. WAS IN CONVERSATION WITH LEXUS CUSTOMER SATISFACTION AND THEY ARE COMPLETELY UNWILLING TO STEP IN AND DO THE RIGHT THING IN ASSISTING ME WITH EITHER, OR BOTH, PROBLEMS. I'VE OWNED THIS VEHICLE FOR ALL OF 2 MONTHS, AND ALTHOUGH I UNDERSTAND THAT I BOUGHT IT USED, AS-IS WITH HIGHER MILEAGE, I THINK THAT SINCE THERE WAS A RECENT WARRANTY ENHANCEMENT PROGRAM ISSUED BY LEXUS ON THE BRAKE ACTUATOR ASSEMBLY, AND ALSO THAT THE FAILED AMPLIFIER IS A VERY, VERY WELL-KNOWN ISSUE, WHERE THE AMPLIFIER ALL OF A SUDDEN ONE DAY CUTS OUT AND ALL SOUND IS REPLACED BY AN INCESSANT CHIRPING NOISE THAT'S ONLY STOPPED BY PULLING THE WIRING HARNESS ON THE AMP OR A FUSE, THAT LEXUS SHOULD DO THE RIGHT THING BY ITS LOYAL CUSTOMERS AND REPLACE FREE OF CHARGE. BUT THEY WILL NOT, BECAUSE EXACTLY LIKE EVERY OTHER COMPANY IN THE ENTIRE WORLD, THEY SIMPLY DO NOT CARE ABOUT THE CUSTOMER OR THEIR EXPERIENCE. SORRY, BUT THIS IS THE ONLY WAY I AM ABLE TO VIEW MY EXPERIENCE.

NHTSA ID

11222560

Incident

Jun 24, 2019

Mileage

173,000 mi

HAVING PROBLEMS WITH THE BRAKES. WHEN I PRESS THE BRIDAL ALL THE WAY DOWN. THERE IS A CREEPING NOISE COMING FROM THE BRAKES. HAVE SEEN NUMEROUS COMPLAINTS OF THE SAME ISSUE ON LEXUS VEHICLES. MANY STATES IT'S THE BRAKE ACULATOR.

NHTSA ID

11204519

Incident

Apr 26, 2019

THE BRAKE PEDAL IS HARD WHEN STARTING THE CAR, BRAKE PEDAL PULSATES WHEN STOPPING, BRAKE PEDAL STIFFENS WHEN STOPPING, A CLICKING SOUND UNDER THE HOOD, THE FOLLOWING LIGHTS ARE LIT: MASTER WARNING LIGHT (RED), BRAKE WARNING LIGHT (RED), ABS (YELLOW), TRAC (YELLOW), VSC AND THE WARNING TO PULL THE CAR OVER TO A SAFE LOCATION AND TAKE TO A DEALER. THE SEVICE DEPARTMENT SAID THE BRAKE ACUATOR NEEDS REPLACING. LEXUS USA SHOULD HAVE DONE A RECALL ON THE BRAKE ACUATOR BUT INSTEAD DID A WARRANTY ENHANCEMENT WHICH ENDED 12-31-2017 (WITH UNLIMITED MILES) AND A SECONDARY COVERAGE OF 10 YEARS FROM FIRST DAY OF USE OR 150,000 MILES WHICEVER COMES FIRST. IF I HAD DRIVEN MY CAR MORE THAN I DID WITH THE MILEAGE GOING TO 150,662 MILES PRIOR TO 12/31/2017, I KNOW THE BRAKE ACUATOR PROBLEM WOULD HAVE HAPENED AT THAT TIME (AS IT CAME ON AT 150,662 MILES ) AND LEXUS WOULD HAVE REPLACED THE FAULTY BRAKE ACUATOR. I AM BEING PENALIZED BECAUSE I DID NOT DRIVE THE CAR ENOUGH WITHIN A SPECIFIC PERIOD OF TIME SO THEY WILL NOT COVER THE REPAIR. LEXUS USA KNEW THE BRAKE ACUATOR WAS FAULTY EVEN IN 2009. THIS IS A SAFETY ISSUE WHICH LEXUS SHOULD BE HELD FULLY RESPONSIBLE TO REPAIR ON MY 2007 LEXUS LS 460.

NHTSA ID

11170280

Incident

Dec 11, 2018

Mileage

150,662 mi

Lexus Safety Recall and Service Campaign - Technician Certification Requirements 4.13.2022

TSB: This Service Bulletin includes procedures to replace damaged or loose front carpet floor retainer(s) without replacing the carpet assembly. Follow the Repair Procedure in this bulletin to replace the loose or damaged carpet floor retainer(s).

TSB: Some 2005 ? 2022 model year Lexus vehicles that have undergone water intrusion may exhibit a condition in which a musty smell is present. Follow the procedures in this bulletin to remediate the odor and address this condition. The purpose of this service bulletin is to provide general guidelines and procedures for odor remediation. This service bulletin provides a guide on how to prepare the interior of the vehicle prior to an odor remediation being performed, as well as contact information for an approved vendor who will arrange the remediation, and instructions on how to prepare the interior of the vehicle for reassembly once the remediation has been completed. Refer to all model and model year specific Repair Manuals and the EPA (Environmental Protection Agency) website for the most up-to-date safety and precautionary guidelines. This service bulletin is to provide a general overview and direction for the odor remediation process.

POL: This consolidated Tire Warranty Guide contains the complete warranty terms for all brands of ground and spare tires currently in use by Lexus. This information must be kept near the point of vehicle sale and be available to any customer that requests it. Customers can find this information on the Owner?s section of Lexus.com. Dealers can locate a copy of this guide on the Claims Processing & Resource Center in Dealer Daily as well.

TSB: For proper calibration of the millimeter wave radar sensor, the vehicle and radar target must be on a level surface with a consistent plane. If a level surface with a consistent plane is not available, use the Floor Slope Compensation Procedure in this service bulletin in conjunction with the appropriate model and model year Repair Manual instructions when adjusting the millimeter wave radar sensor.

TSB: Some 2007 ? 2022 model year Lexus vehicles in particular geographic areas may exhibit a condition where the HVAC evaporator drain hose has become obstructed with an insect nest. An insect repellent drain hose tip (ARINIX® Tip) is available to help minimize future occurrences of this environmental condition. For some models, a new drain hose is required to properly fit the ARINIX® Tip. Follow the procedures in this bulletin for proper handling and installation of this optional service part.