Body & structureInterior & seats
Filed Feb 24, 2023
The contact owns a 2007 Lexus LS460. The contact stated that the interior door panel rubber was detaching from the interior frame of the vehicle. The contact stated that touching the door panel interior covering with a finger caused the part to detach from their vehicle. The contact had taken the vehicle to the dealer who refused to repair the door panel. The vehicle had not been repaired. The contact was informed that the repair was not covered under the Customer Support Program: ZLZ regarding the Repair Coverage for the Dashboard (Instrument Panel) and/or Certain Interior Trim Panels. The approximate failure mileage was 78,000.
- NHTSA ID
- 11508907
- Incident
- Feb 24, 2022
- Mileage
- 78,000 mi
The contact owns a 2007 Lexus LS460. The contact stated while driving approximately 60 MPH, the Traction Control, brakes, ABS, and vehicle stability control warning lights were illuminated. A message also informed the driver to “Pull Over Immediately and Contact the Dealer”. The contact was informed that the brake actuator needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 100,000.
- NHTSA ID
- 11457143
- Incident
- Mar 1, 2022
- Mileage
- 100,000 mi
The contact owns a 2007 Lexus LS460. The contact stated that while driving at various speeds, an abnormal tapping noise would emit from the brakes. As the failure persisted, the vehicle would drift upon depression of the brake pedal as "the pull over immediately, contact your local dealer," warning message and the ABS warning light appeared on the instrument panel. The contact took the vehicle back to the independent mechanic where he purchased the vehicle but was offered no assistance. The contact then took the vehicle to a dealer where he was informed that the brake pads and rotors were aftermarket parts that caused the failure and needed to be replaced. The contact declined to have the vehicle repaired; however, as the failure worsened, the contact had the vehicle towed back to the dealer where they diagnosed the vehicle with a defective lower control arm as well as the failure with the brake pads and rotors. The contact declined the repair again and had the vehicle towed to his sister's home. The manufacturer had yet to be notified of the failure. The vehicle had yet to be repaired. The failure mileage was approximately 111,000.
- NHTSA ID
- 11438319
- Incident
- Jul 1, 2021
- Mileage
- 111,000 mi
Interior & seats
Filed Mar 29, 2021
TL* THE CONTACT OWNS A 2007 LEXUS LS460. THE CONTACT STATED THAT THERE WAS A GLARE REFLECTING OFF THE DASHBOARD WHILE DRIVING. THE CONTACT STATED WHILE DRIVING HER VISIBILITY AFFECTED BY THE GLARE. THE VEHICLE TO NALLEY LEXUS ROSWELL (980 MANSELL RD, ROSWELL, GA 30076, 770-284-8580) HOWEVER, A DIAGNOSTIC TEST WAS NOT PERFORMED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE HOWEVER, NO FURTHER ASSISTANCE WAS PROVIDED. THE FAILURE MILEAGE WAS 102,700.
- NHTSA ID
- 11405451
- Incident
- Mar 22, 2021
- Mileage
- 102,700 mi
Body & structure
Filed Sep 30, 2019
TL* THE CONTACT OWNS A 2007 LEXUS LS 460. THE CONTACT STATED THAT THE DASHBOARD WAS STICKY AND CREATED A GLARE THAT OBSTRUCTED THE DRIVER'S VIEW OF THE ROAD. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE CONTACT CALLED TOM WOOD LEXUS (4610 E 96TH ST, INDIANAPOLIS, IN 46240, (317) 580-6888) WHERE IT WAS DIAGNOSED THAT THE DASH COVER NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AND DID NOT ASSIST. THE FAILURE MILEAGE WAS 80,000.
- NHTSA ID
- 11258990
- Incident
- Apr 1, 2019
- Mileage
- 80,000 mi
EXPERIENCING BOTH THE DREADED BRAKE ACTUATOR ASSEMBLY ISSUE AS WELL AS THE VERY COMMON MARK LEVINSON AMPLIFIER ISSUE, ON MODEL # 0W480. WAS IN CONVERSATION WITH LEXUS CUSTOMER SATISFACTION AND THEY ARE COMPLETELY UNWILLING TO STEP IN AND DO THE RIGHT THING IN ASSISTING ME WITH EITHER, OR BOTH, PROBLEMS. I'VE OWNED THIS VEHICLE FOR ALL OF 2 MONTHS, AND ALTHOUGH I UNDERSTAND THAT I BOUGHT IT USED, AS-IS WITH HIGHER MILEAGE, I THINK THAT SINCE THERE WAS A RECENT WARRANTY ENHANCEMENT PROGRAM ISSUED BY LEXUS ON THE BRAKE ACTUATOR ASSEMBLY, AND ALSO THAT THE FAILED AMPLIFIER IS A VERY, VERY WELL-KNOWN ISSUE, WHERE THE AMPLIFIER ALL OF A SUDDEN ONE DAY CUTS OUT AND ALL SOUND IS REPLACED BY AN INCESSANT CHIRPING NOISE THAT'S ONLY STOPPED BY PULLING THE WIRING HARNESS ON THE AMP OR A FUSE, THAT LEXUS SHOULD DO THE RIGHT THING BY ITS LOYAL CUSTOMERS AND REPLACE FREE OF CHARGE. BUT THEY WILL NOT, BECAUSE EXACTLY LIKE EVERY OTHER COMPANY IN THE ENTIRE WORLD, THEY SIMPLY DO NOT CARE ABOUT THE CUSTOMER OR THEIR EXPERIENCE. SORRY, BUT THIS IS THE ONLY WAY I AM ABLE TO VIEW MY EXPERIENCE.
- NHTSA ID
- 11222560
- Incident
- Jun 24, 2019
- Mileage
- 173,000 mi
HAVING PROBLEMS WITH THE BRAKES. WHEN I PRESS THE BRIDAL ALL THE WAY DOWN. THERE IS A CREEPING NOISE COMING FROM THE BRAKES. HAVE SEEN NUMEROUS COMPLAINTS OF THE SAME ISSUE ON LEXUS VEHICLES. MANY STATES IT'S THE BRAKE ACULATOR.
- NHTSA ID
- 11204519
- Incident
- Apr 26, 2019
THE BRAKE PEDAL IS HARD WHEN STARTING THE CAR, BRAKE PEDAL PULSATES WHEN STOPPING, BRAKE PEDAL STIFFENS WHEN STOPPING, A CLICKING SOUND UNDER THE HOOD, THE FOLLOWING LIGHTS ARE LIT: MASTER WARNING LIGHT (RED), BRAKE WARNING LIGHT (RED), ABS (YELLOW), TRAC (YELLOW), VSC AND THE WARNING TO PULL THE CAR OVER TO A SAFE LOCATION AND TAKE TO A DEALER. THE SEVICE DEPARTMENT SAID THE BRAKE ACUATOR NEEDS REPLACING. LEXUS USA SHOULD HAVE DONE A RECALL ON THE BRAKE ACUATOR BUT INSTEAD DID A WARRANTY ENHANCEMENT WHICH ENDED 12-31-2017 (WITH UNLIMITED MILES) AND A SECONDARY COVERAGE OF 10 YEARS FROM FIRST DAY OF USE OR 150,000 MILES WHICEVER COMES FIRST. IF I HAD DRIVEN MY CAR MORE THAN I DID WITH THE MILEAGE GOING TO 150,662 MILES PRIOR TO 12/31/2017, I KNOW THE BRAKE ACUATOR PROBLEM WOULD HAVE HAPENED AT THAT TIME (AS IT CAME ON AT 150,662 MILES ) AND LEXUS WOULD HAVE REPLACED THE FAULTY BRAKE ACUATOR. I AM BEING PENALIZED BECAUSE I DID NOT DRIVE THE CAR ENOUGH WITHIN A SPECIFIC PERIOD OF TIME SO THEY WILL NOT COVER THE REPAIR. LEXUS USA KNEW THE BRAKE ACUATOR WAS FAULTY EVEN IN 2009. THIS IS A SAFETY ISSUE WHICH LEXUS SHOULD BE HELD FULLY RESPONSIBLE TO REPAIR ON MY 2007 LEXUS LS 460.
- NHTSA ID
- 11170280
- Incident
- Dec 11, 2018
- Mileage
- 150,662 mi
TAKATA RECALL THIS VEHICLE HAS A MANUFACTURERS WARRANTY ON THE ABS SENSOR AND THIS PART NEEDS TO BE RECALLED. THIS ABS SENSOR DOES NOT ALLOW THE CAR TO STOP IN A SAFE QUICK MANNER. YOU HAVE TO PRESS THE BRAKE REALLY HARD TO GET THE VEHICLE TO STOP. AT THE DEALERSHIP THEY SAID THIS IS A SAFETY ISSUE SO THIS SHOULD BE RECALLED. IT IS NOT A COSMETIC ISSUE WHICH THE MANUFACTURER IS SAYING. THAT PUT IT AS A MANUFACTURERS WARRANTY WITH AN EXPIRATION DATE TO GET OUT OF PAYING FOR TONS AND TONS OF VEHICLES WITH THIS SAFETY ISSUE. PLEASE RECALL THIS PART ON THESE VEHICLES. IT IS VERY UNSAFE TO DRIVE AND MANY PEOPLE HAVE THIS ISSUE.
- NHTSA ID
- 11153744
- Incident
- Jan 1, 2018
BrakesFuel system
Filed Oct 8, 2018
ABS ACTUATOR AND OR BRAKE ACCUMULATOR DEFECTIVE. RECALL NEEDS TO BE EXTENDED FOR REMAINING VEHICLES TO BE SAFE. THIS VEHICLE AS NEVER TAKEN IN FOR THE RECALL. AFTER PURCHASE AND DRIVING THE VEHICLE FOR APPROX. 4 HOURS ALL BRAKE MALFUNCTION LIGHTS AND WARNINGS CAME ON. WARNINGS INDICATE THE VEHICLE IS UNSAFE TO OPERATE. I APPRECIATE ANY FEED BACK ON THIS PROBLEM AND THANK YOU IN ADVANCE. [XXX] CONCERNED DRIVER. THERE IS AN OPEN RECALL FOR THE FUEL LINE FOR THIS VEHICLE AS WELL. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
- NHTSA ID
- 11138956
- Incident
- Sep 25, 2018
- Mileage
- 128,000 mi
BRAKE CALIBER SAFETY ISSUE SHOULDN'T HAVE BEEN A FACTORY RECALL. I'M NOT HAPPY WHATSOEVER TO HAVE TO PAY OUT-OF-POCKET FOR SOMETHING THAT LEXUS KNOWS ABOUT
- NHTSA ID
- 11128383
- Incident
- Oct 10, 2017
WHEN CAR IS PARKED OUT IN THE SUN DOOR ARMREST CENTER CONSOLE GLOVE COMPARTMENT IN BETWEEN FRONT AND REAR BACK DOOR ALL MELT WITH ANY TYPE OF SUNSHINE HITTING IT IT IS CRACKING IT FALLS OFF VERY STICKY EXTREMELY DIRTY IF TOUCHED WHEN MELTING NO WAY OF CLEANING OR FIXING THE PROBLEM WAS TOLD THAT MY VEHICLE VIN NUMBER WAS NOT IN ON THIS RECALL FIRST-YEAR THIS VEHICLE WAS MADE I HAVE ALL THE SAME ISSUES AS THE RECALL STATES MELTING INTERIOR ARMREST CONSOLE GLOVE COMPARTMENT AND SO ON CALLED LEXUS THEY SAID TO CONTACT DEALERSHIP TO SEE IF THEY WILL HELP I BELIEVE THIS IS LEXUS PROBLEM AND THEY NEED TO FIX THESE ISSUES IMMEDIATELY
- NHTSA ID
- 11119997
- Incident
- Nov 20, 2017
BRAKE SYSTEM FAILURE CODE 1391 INDICATING THE BRAKE ACCUMULATOR AND/OR ACTUATOR, WHEN APPLYING BRAKE FRONT END SHIMMYS TO A POINT WHERE CONTROL OF CAR CAN BE LOST. LEXUS EXTENDED RECALL TO 12/17 HOWEVER THE PROBLEM IS A DEFINITE SAFETY ISSUE AND THERE ARE MANY COMPLAINTS ON LINE ABOUT THIS PROBLEM. THE PROBLEM IN MOST CASES CAN ARISE AT 80,000-UP MILES AND COST IS PROHIBITIVE AT ABOUT $3500, THIS SHOULD HAVE BEEN A SAFETY RECALL SINCE THERE IS SO MUCH DOCUMENTATION ABOUT THIS PROBLEM. I CONTACTED LEXUS AND THEY HAD NO ANSWER BUT TO SAY THE EXTENDED WARRANTY IS EXPIRED.
- NHTSA ID
- 11115212
- Incident
- Apr 3, 2018
- Mileage
- 84,000 mi
BRAKE MALFUNCTION WARNING LIGHTS ON RELATED TO DEFECTIVE BRAKE ACTUATOR WHILE DRIVING.
- NHTSA ID
- 11113239
- Incident
- Jul 2, 2018
- Mileage
- 116,000 mi
BRAKE MALFUNCTION BRAKE ACTUATOR BROKEN
- NHTSA ID
- 11112523
- Incident
- Jul 1, 2018
BrakesDriver assistanceSteering
Filed Jul 19, 2018
I WAS DRIVING HOME AT 25MPH (WITHOUT MY CHILD) APPROACHING AN INTERSECTION, WHEN THE CAR IN FRONT OF ME MAKES A LAST MINUTE LANE CHANGE TO TURN AT THE INTERSECTION, I GO TO BREAK AND IT DOESN'T BREAK, THE PEDAL REACTS HARD WHERE IT'S ALWAYS A SOFT COMPRESSION, THE DASH LIGHTS UP FLASHING THE MESSAGE "BREAK MALFUNCTION" "CHECK ABS, CHECK VSC, CHECK BRAKE SYSTEM, NOT TO DRIVE VEHICLE DUE TO SYSTEM FAILURE, CONTACT DEAL IMMEDIATELY". I COAST DOWN THE ROAD AND UPON BREAKING AGAIN THE WHOLE CAR SHAKES MAKING STEERING AND ESPECIALLY TURNING VERY DIFFICULT. I TAKE IT 5MPH THE REST OF THE WAY AND ONCE HOME AND PARKED, I TRY TO RESTART THE VEHICLE. WHEN DEPRESSING THE BRAKE TO ACTIVATE THE ELECTRIC START, THE BREAK KICKED BACK AND THE CAR WOULD NOT START. I HAD THE VEHICLE TOWED TO THE DEALER IT WAS PURCHASED FROM. THE DEALER DID CONFIRM IT WAS THE BREAK ACTUATOR ASSEMBLY (L-SB-0178-09) THAT HAD BEEN ISSUED A SPECIAL WARRANTY (POLICY BULLETIN 16-01) WITH A 10 YEAR TERM FROM PURCHASE DATE. UNFORTUNATELY THE ISSUE HAD NOT BEEN TAKEN CARE OF WITH THE ORIGINAL OWNER AND THEN BECAME A PROBLEM 8 MONTHS AFTER I MADE THE PURCHASE... WHICH IS NOW OUT OF THE SPECIAL WARRANTY TERM. I AM CURRENTLY WORKING TO RESOLVE THE ISSUE AND HOPE LEXUS WILL HELP COVER THE $2600 REPAIR. MORE IMPORTANTLY I AM HOPING IT BECOMES A RECALL BECAUSE OF THE SAFETY ISSUE. I CAN'T IMAGINE WHAT WOULD OF HAPPENED IF I WAS ON THE FREEWAY.
- NHTSA ID
- 11112460
- Incident
- Jul 17, 2018
- Mileage
- 109,000 mi
THE DASH AND THE DOORS ARE MELTING. THE DEALER SAID MY CAR WAS NOT COVERED TO GET THEM FIXED. I EMAILED CORPORATE AND THEY SAID THEY WOULD PAY HALF. THE DASH IS SO SHINY IS MAKES IT HARD TO SEE.
- NHTSA ID
- 11090026
- Incident
- Jan 26, 2016
I WAS DRIVING THE CAR AND ALL THE LIGHTS ON MY DASH ILLUMINATED ' CHECK ABS, CHECK VSC, CHECK BRAKE SYSTEM, NOT TO DRIVE VEHICLE DUE TO SYSTEM FAILURE, CONTACT DEALER IMMEDIATELY. I WAS TOLD IT WAS THE ACTUATOR. I JUST REACHED 100,000 MILES.
- NHTSA ID
- 11090024
- Incident
- Mar 5, 2018
- Mileage
- 100,000 mi
Fuel system
Filed Apr 5, 2018
2007 LEXUS LS460. CONSUMER WRITES IN REGARDS TO IMPROPER INSTALLATION OF RECALL PARTS IN 2015. *LD *TR
- NHTSA ID
- 11075931
- Incident
- Jan 1, 2018
BrakesFuel systemPowertrain (other)
Filed Mar 27, 2018
PURCHASED A 2007 LEXUS LS460 ON MARCH 5TH, GOT A PREPURCHASE INSPECTION AND THERE ARE MULTIPLE THINGS THAT HAVE GONE WRONG. THE LATEST REPAIR NEEDED IS THE FUEL PRESSURE SENSOR, COSTS APPROX $1525 AT THE DEALER. I CONTACTED LEXUS TO SEE IF THIS WOULD BE PART OF THE RECALL AND CASE MANAGER AMANDA DEANTONIO STATED THAT BASED ON THE MILES, AGE AND MY SERVICE HISTORY, LOYALTY TO LEXUS, THEY CAN NOT ASSIST ME WITH GETTING THIS REPAIR DONE. I AM AWAITING A SUPERVISOR TO CALL ME BACK REGARDING THE REPAIR THAT I BELIEVE SHOULD BE COVERED UNDER THE "FUEL PRESSURE SENSOR" LEAK, ELF CAMPAIGN. ON MAY 15, 2015, THE GASKET WAS REPLACED AND THE FUEL PRESSURE SENSOR SEALING SURFACE WAS REPAIRED. I AM NOW LOOKING AT A SAFETY ISSUE WITH THIS VEHICLE I PURCHASED DUE THE FUEL PRESSURE SENSOR SHORTING OUT MY ECM, WHICH HAS CAUSED MY CAR NOT TO START. I AM ASKING LEXUS TO REPLACE THIS PART AT NO CHARGE DUE TO THE FAULTY PART. CONSEQUENTLY, THE FUEL PRESSURE SENSOR IS INSTALLED WHERE THE PLATING MATERIAL ON THE GASKET SEATING SURFACE IS.
- NHTSA ID
- 11081521
- Incident
- Mar 26, 2018
- Mileage
- 100,502 mi
BrakesOther / unspecified
Filed Mar 12, 2018
BRAKE LIGHTS, ABS LIGHTS , VSV LIGHT ON AND NO BRAKE CONTROL.
- NHTSA ID
- 11078742
- Incident
- Mar 1, 2018
- Mileage
- 122,659 mi
BRAKE ACTUTOR GONE BAD. CLICKING AND POPING. DASHBOARD ABS, BRAKE, LIGHTS UP. SAFETY PROBLEMS.
- NHTSA ID
- 11020461
- Incident
- Jul 1, 2017
Body & structureBrakes
Filed May 17, 2017
I HAVE FOUR DOORS PANEL PROBLEM , IT'S MELTED AND BY TOUCHING U CAN TAKE SOME PIECES OUT OF THE DOOR. AND ABS PROBLEM FOR THE SECOND TIME , NEED TO CHANGE ABS CONTROL MODULE / HYDRAULIC CONTROL UNIT (HCU) I FOR THE ABS ONLY COST 3000$ AND FOR THE DOORS PANELS AROUND 6000$
- NHTSA ID
- 10986158
- Incident
- Apr 11, 2017
Fuel system
Filed Jan 11, 2017
TL* THE CONTACT OWNS A 2007 LEXUS LS 460. WHILE DRIVING VARIOUS SPEEDS, A FUEL ODOR EMITTED INSIDE THE VEHICLE WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE VEHICLE WAS LEAKING FUEL AND THE FUEL PRESSURE SENSOR SEAL AND UNKNOWN GASKETS NEEDED TO BE REPLACED. THE CONTACT MENTIONED THAT THE FAILURE RECURRED AFTER THE VEHICLE WAS SERVICED PER NHTSA CAMPAIGN NUMBER: 14V647000 (FUEL SYSTEM, GASOLINE). THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 70,000.
- NHTSA ID
- 10944273
- Incident
- Jan 6, 2017
- Mileage
- 70,000 mi
VEHICLE CURRENTLY HAS 65K MILES. WITHIN LAST 1,000 MILES, BEGAN NOTICING NOISES COMING FROM BRAKE ACTUATOR. NOISE HAS BECOME MORE NOTICEABLE. TODAY, ON 12/15/2016, WHILE DRIVING, I WAS REQUIRED TO BRAKE SUDDENLY, AND VEHICLE WAS NOT AS RESPONSIVE AS NEEDED. THIS ALMOST CAUSED AN ACCIDENT. I CALLED THE LOCAL LEXUS DEALERSHIP, AND THEY ARE NOT AWARE OF ANY CURRENT RECALLS - THIS NEEDS TO BE LOOKED INTO SOON, BEFORE THE FAILURE OF THE BRAKE ACTUATOR CAUSES AN ACCIDENT. *TR
- NHTSA ID
- 10935583
- Incident
- Dec 15, 2016
- Mileage
- 65,000 mi
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.