2009 Lexus LS460

The contact owns a 2009 LEXUS LS460. The contact stated that while at a complete stop, an abnormal ticking noise would emit from the vehicle as the indicator light would flash on the instrument panel. Over time, the ABS warning light and a message to pull over and drive to the nearest dealer were displayed on the instrument panel. The vehicle was initially taken to an independent mechanic where repairs to the brakes were performed; however, the failure persisted. The contact then took the vehicle to the dealer and diagnosed the vehicle with a defective ABS actuator and junction box assembly. The manufacturer had yet to be notified of the failure. The vehicle was not repaired. The failure mileage was approximately 100,000.

NHTSA ID

11437153

Incident

Sep 1, 2021

Mileage

100,000 mi

AT APPROXIMATELY 97K MILES WHILE DRIVING ON THE HIGHWAY ALL BRAKE LIGHTS ILLUMINATED ON THE DASH AND A MESSAGE DISPLAYED 'IMMEDIATELY PULL OVER SAFELY AND CONTACT YOUR LEXUS DEALER FOR ASSISTANCE' I TOOK THE CAR TO LEXUS DEALER THE NEXT DAY AND AFTER INSPECTION IT WAS DETERMINED THE BRAKE ACTUATOR MODULE FAILED WHICH AUTOMATICALLY MAKES THE ABS SYSTEM INOPERABLE AND MANY OTHER SAFETY FEATURES. AS ABS IS REQUIRED ON ALL VEHICLES THIS IS A MAJOR SAFETY HAZARD AND MUST BE REPAIRED. I LEARNED THE COMPANY HAD AN 'EXTENDED SERVICE BULLETIN FOR THESE CARS AND HAVE SENSE REDESIGNED THIS PART, HOWEVER I WAS NOTIFIED I WAS ONE MONTH AND TEN DAYS PAST THE TEN YEAR 'GRACE' PERIOD OF 'VEHICLE IN-SERVICE' AND I WOULD NOT QUALIFY FOR ASSISTANCE WITH REPLACEMENT. THIS ITEM FAILING IS A MAJOR SAFETY HAZARD AND CAN LEAD TO TOTAL BRAKE FAILURE A RECALL MUST BE ISSUED TO ENSURE SAFE VEHICLES ON THE ROAD, I DO NOT UNDERSTAND HOW A RECALL WAS NOT ISSUED IN THE FIRST PLACE IT SEEMES AS THOUGH THE 'WARRANTY ENHANCEMENT' OR 'EXTENDED SERVICE BULLETIN'. WAS JUST A WAY TO POST PONE THE PROBLEMS BEING ADDRESSED PROPERLY AND THE BAD PR THAT COMES WITH A RECALL.

NHTSA ID

11165940

Incident

Jan 4, 2019

Mileage

97,000 mi

THE VEHICLE ALMOST CAUSED MY ELDERLY PARENTS TO GET INTO AN ACCIDENT. THE POWER TO THE VEHICLE IS LOST. THE GAS PEDAL WOULD NOT ACCELERATE AND THE STEERING WHEEL PULLED THE VEHICLE TO ONE DIRECTION. THE CAR WAS IN MOTION WHEN THE LIGHT CAME ON "CHECK VSC" SYSTEM. LEXUS HAS HAD A PROBLEM WITH THE FUEL INJECTORS AND SENSORS BEFORE ON THESE VEHICLES. ON OURS A RECALL WAS SAID TO BE NEEDED FOR THE SENSOR BUT INSTEAD THE SENSOR WAS JUST WIPED AND CLEANED AND A COVER ON IT WAS CHANGED. CURRENTLY VEHICLE DOES NOT MOVE MORE THEN 3MPH AND OCCASIONALLY VEHICLE ALSO SHUTS OFF. ALL LIGHTS ARE LIT UP ON CAR.

NHTSA ID

11154103

Incident

Nov 25, 2018

Mileage

106,138 mi

WHILE DRIVING DOWN THE ROAD I HAD FIVE WARNING LIGHTS TO COME ON A RED MASTER WARNING LIGHT RED BRAKE WARNING LIGHT ELECTRONIC CONTROL BRAKE WARNINGS YELLOW ABS LIGHT AND A SLIP INDICATOR LIGHT THE NEXT DAY THE LIGHTS WENT OUT THEY STAYED OFF APPROXIMATELY 3 DAYS THEN THEY CAME ON AGAIN THAT'S WHEN I MADE AN APPOINTMENT WITH THE DEALER UPON TAKING THE CAR TO THE DEALER THE BREAKS NOW ARE REAL VERY SENSITIVE JUST TOUCH THEM AND THEY WERE STOP JOHNSON LEXUS OF RALEIGH DIAGNOSE THE PROBLEM AND SAID I NEEDED A BREAK ACTUATOR$4, 300 I RESEARCHED THE PROBLEM AND FOUND THAT THERE WAS A SECONDARY WARRANTY ADDED BECAUSE THEY HAD SO MANY PROBLEMS WITH THE ACTUATOR BUT FOR SOME REASON THEY WILL NOT HONOR MY WARRANTY I MEET ALL THE CRITERIA I HAVE A 128000 MILES ON MY CAR AND IS LESS THAN 10 YEARS OLD THE SECONDARY WARRANTY GOES UP TO 250, 000 MILES IT'S OBVIOUS THEY HAD PROBLEMS WITH THE ACTUATOR BUT THEY WOULD NOT HAVE HAD IN A EXTENDED WARRANTY IF THERE IS AN EXTENDED WARRANTY I FEEL THAT THEY SHOULD FIX MY CAR BEFORE SOMEONE GETS HURT YOU CANNOT REPLACE A LIFE

NHTSA ID

11114690

Incident

Jul 15, 2018

Mileage

128,000 mi

THE 2009 LEXUS LS460 HAS THE SAME MELTING DASH AND DOOR RESTS AS THE 2007/2008 LEXUS LS 460. IT IS UNSAFE TO HAVE THE DASHBOARD AS SHINY AS IT IS WHEN IT MELTS. MELTING DASH AND ARM RESTS. AFTER MULTIPLE CLASS ACTION LAW SUITS WERE FILED, LEXUS APPROVED REPLACEMENT OF OF THE DASH AND DOOR PANELS ON 2007 MODELS OF THE LEXUS LS460 AND SOME 2008 MODELS. HOWEVER FOR SOME REASON THE 2009 LEXUS LS 460 WAS NOT APPROVED FOR REPLACEMENT. THE 2009'S DEFINITELY HAVE THE SAME PROBLEM. THE DASH, ARM RESTS ON ALL FOUR DOORS, LOWER DASH SURROUND, GLOVE BOX, SIDES OF THE CONSOLE, B PILLARS, PRETTY MUCH ALL SURFACES THAT DO NOT HAVE HARD PLASTIC OR LEATHER HAVE THIS MATERIAL USED. THIS MATERIAL DEGRADES WITH HEAT AND WHEN TOUCHED OFTEN BREAKS, CHIPS, SLICES AWAY VERY EASILY, THINK OF HOT TAR STARTING TO CURE AND PUT YOUR ARM IN IT ON THE DOOR REST. THAT IS THE BEST WAY TO DESCRIBE THIS INFERIOR MATERIAL THAT LEXUS USED IN THESE VEHICLES AND MANY MORE. LEXUS NEEDS TO EXTEND THE COVERED YEARS OF THESE CARS FOR REPLACEMENT. NEW IN 2009 THIS CAR COST $70,000, TO HAVE THIS PROBLEM FROM THIS CALIBER OF VEHICLE FROM LEXUS IS ABSOLUTELY RIDICULOUS. LEXUS NEEDS TO OWN UP TO THEIR MISTAKE FULLY AND TAKE CARE OF THIS PROBLEM OR LOSE MANY LOYAL LEXUS CUSTOMERS THAT HAVE SPENT THOUSANDS OVER THE YEARS FOR BRAND LOYALTY TO LEXUS. IF THIS DOES NOT GET REPAIRED THIS WILL BE THE LAST LEXUS THAT I EVER PURCHASE.

NHTSA ID

11101964

Incident

Jan 1, 2018

Mileage

70,000 mi

VEHICLE AT FAST FOOD DRIVE UP NOTES ENGINE VIBRATION, WARNING LIGHTS FOR ENGINE, VSC WARNING, AND INSTRUCT TO TAKE VEHICLE TO LEXUS DEALER ASAP. CAR HAS VIRTUALLY NO POWER WITH 8-10 MPH MAX. LEXUS SERVICE DEPT NOTES VALVE SPRING IS BROKEN AMONG THE 32 VALVES IN THE ENGINE. WARRANTIES HAD EXPIRED. LEXUS OPTS TO REPLACE ONLY ONE DEFECTIVE SPRING BUT HALF OF THE TOTAL NUMBER (ONE SIDE OF V8) WERE REPLACED BY THE DEALER. THERE IS CONCERN THAT UNBALANCE OF SPRING STRENGTH IN THE ENGINE COULD LEAD TO PROBLEMS AT ANY TIME. THESE VALVE SPRINGS WERE THE SUBJECT OF A LEXUS RECALL IN 2007 AND 2008 MODELS OF THIS VEHICLE. 2009 MODELS SUPPOSEDLY USED A DIFFERENT SPRING OR PERHAPS A DIFFERENT SUPPLIER. SOME PROBLEMS WITH 2009S WERE REPORTED TOO. IN 2010 ANOTHER DIFFERENT SPRING WAS USED IN 460 V8. I AM NOT EVEN SURE THAT A 2008 VERSION OF THE ENGINE WAS NOT USED IN MY CAR SINCE IT WAS ASSEMBLED IN THE SUMMER OF 2008. MY COMPLAINT IS THAT LEXUS SHOULD COVER COMPLETE VALVE SPRING REPLACEMENT.

NHTSA ID

11088676

Incident

Apr 4, 2018

Mileage

70,150 mi

CAR CURRENTLY (9/14/15) HAS 46,289 MILES, NOW WITH CLUNKING NOISES DURING BRAKING. LEXUS CORPORATION AWARE OF PROBLEMS WITH CONTROL ARMS AND BRAKE ACTUATOR. DEALER DIAGNOSED AS BOTH CONTROL ARMS AND BRAKE ACTUATOR. LEXUS REFUSES TO HONOR REPLACEMENT FEES OF REPLACEMENT PARTS.

NHTSA ID

10906721

Incident

Aug 1, 2016

Mileage

44,411 mi

DASHBOARD RECENTLY HAD 5 WARNING LIGHT LIT UP WARNING OF CHECK ABS, CHECK VSC SYSTEM, CHECK BRAKE SYSTEM, CHECK BRAKE HOLD SYSTEM, AND BRAKE MALFUNCTION, WITH THE FOLLOWING ADDITIONAL WARNING BELOW THE ABOVE FIVE ITEMS "STOP THE VEHICLE IN A SAFE PLACE IMMEDIATELY. CONTACT DEALER". I WAS A FEW BLOCKS AWAY FROM WHERE MY CAR IS SERVICED (NOT A DEALER) AND THEY DIAGNOSED THE FOLLOWING FAULT CODES: C1241 ABS MAIN RELAY POWER SOURCE OPEN, AND C1391 ANTI-LOCK BRAKE ACTUATOR & ELECTRICAL CONTROL UNIT. THE COST TO REPAIR THIS IS $2,300! MY CAR HAS A PAMPERED 72,262 MILES AND IS GARAGE KEPT. MY REPAIR SHOP, JC AUTOMOTIVE HERE IN ST PETERSBURG FL WHEN CALLING AROUND TO LOCATE THE REPLACEMENT PART WAS QUITE SURPRISED TO FIND A JACKSONVILLE FL DEALER HAS 35 IN STOCK. JOHN CELONA, OWNER OF JC AUTO TOLD ME THIS MEANS THEY MUST BE REPLACING MANY OF THIS ITEM BECAUSE IN NO WAY WOULD A DEALER STOCK THIS MANY OF THIS PART. IF LEXUS IS REPLACING SO MANY OF THIS PART THERE SHOULD BE A RECALL. READING THE LEXUS FORUM AND OTHER ONLINE LEXUS SITES, THIS PROBLEM OCCURS AS EARLY AS 12,000 MILES AND IS A COVERED WARRANTY ITEM. I WILL CONTACT LEXUS ABOUT HIS ISSUE ALSO. I HOPE YOU WILL INVESTIGATE AND CONSIDER MAKING THIS A RECALL ITEM. I HAVE ATTACHED FIVE PHOTOS. THE VEHICLE WAS STATIONARY AND THE LIGHTS APPEARED IMMEDIATELY AFTER STARTING THE ENGINE.

NHTSA ID

10787578

Incident

Oct 30, 2015

Mileage

72,258 mi

Lexus Safety Recall and Service Campaign - Technician Certification Requirements 4.13.2022

TSB: This Service Bulletin includes procedures to replace damaged or loose front carpet floor retainer(s) without replacing the carpet assembly. Follow the Repair Procedure in this bulletin to replace the loose or damaged carpet floor retainer(s).

TSB: Some 2005 ? 2022 model year Lexus vehicles that have undergone water intrusion may exhibit a condition in which a musty smell is present. Follow the procedures in this bulletin to remediate the odor and address this condition. The purpose of this service bulletin is to provide general guidelines and procedures for odor remediation. This service bulletin provides a guide on how to prepare the interior of the vehicle prior to an odor remediation being performed, as well as contact information for an approved vendor who will arrange the remediation, and instructions on how to prepare the interior of the vehicle for reassembly once the remediation has been completed. Refer to all model and model year specific Repair Manuals and the EPA (Environmental Protection Agency) website for the most up-to-date safety and precautionary guidelines. This service bulletin is to provide a general overview and direction for the odor remediation process.

POL: This consolidated Tire Warranty Guide contains the complete warranty terms for all brands of ground and spare tires currently in use by Lexus. This information must be kept near the point of vehicle sale and be available to any customer that requests it. Customers can find this information on the Owner?s section of Lexus.com. Dealers can locate a copy of this guide on the Claims Processing & Resource Center in Dealer Daily as well.

TSB: For proper calibration of the millimeter wave radar sensor, the vehicle and radar target must be on a level surface with a consistent plane. If a level surface with a consistent plane is not available, use the Floor Slope Compensation Procedure in this service bulletin in conjunction with the appropriate model and model year Repair Manual instructions when adjusting the millimeter wave radar sensor.

OBSOLETE NOTICE July 26, 2021: This bulletin is now obsolete. Please see L-SB-0024-21.