RoadVitals

2015 Lexus LS460

Recalls, owner-reported complaints, investigations and safety data

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
4
Latest Sep 29, 2020
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
1
Latest Jan 13, 2020
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
0
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
0
1 injuries, 0 deaths reported

Overview

Our database contains 4 NHTSA owner-reported complaints for the 2015 Lexus LS460, most frequently naming the brakes, fuel system and powertrain (other) categories. 1 safety recall has been issued covering this model year; and 222 manufacturer communications are on file.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

What owners report

Complaints grouped by the component NHTSA recorded

  • Brakes240.0%
  • Fuel system120.0%
  • Powertrain (other)120.0%
  • Seat belts120.0%

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Safety recalls

1 campaign cover this model year

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov
20V012000

FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP

Jan 13, 2020
1,830,752 units potentially affected
The defect: Toyota Motor Engineering & Manufacturing (Toyota) recalled certain 2018-2019 4Runner, Highlander, Camry, Land Cruiser, Sequoia, Sienna, Tacoma and Tundra, and Lexus RC 300, RC 350, GS 350, GX 460, IS 300, LC 500, LS 500, LX 570, RX 350L, and 2019 Toyota Avalon and Corolla, and certain Lexus NX 300, and ES 350 vehicles on January 13, 2020. On March 4, 2020, Toyota expanded the recall to include certain 2014-2015 Toyota 4Runner and Land Cruiser, 2018 Avalon, Corolla, 2014 FJ Cruiser, 2017 Sienna and Lexus 2018 ES 350, 2018-2019 GS 300, 2013-2014 GS350, 2014-2015 GX 460, IS 350 and LX 570, 2014 IS F, 2018-2019 IS 350, LC 500H and LS 500H, 2013-2015 LS 460, 2015 NX 200T and RC350, 2017 RC 200T and RX 350. Toyota also removed the 2018-2019 Toyota 4Runner and Land Cruiser and 2018-2019 Lexus GX 460 and LX 570 and 2019 NX300 from inclusion in this recall. On March 19, 2020, Toyota expanded the recall to include 2015 Lexus GS350 vehicles. The low-pressure fuel pump inside the fuel tank may fail.
The risk: If the fuel pump fails, the engine can stall while driving, increasing the risk of a crash.
The remedy: Toyota will notify owners, and dealers will replace the fuel pump, free of charge. The recall began May 4, 2020. Owners may contact Toyota customer service at 1-888-270-9371 or Lexus customer service at 1-800-255-3987. Toyota's numbers for this recall are 20TB02 and 20TA02 for Toyota vehicles and 20LB01 and 20LA01 for Lexus vehicles.
Toyota Motor Engineering & ManufacturingManufacturer number 20TB02/20TA02/20LB01View on NHTSA.gov

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

Brakes
Filed Sep 29, 2020

TL* THE CONTACT OWNS A 2015 LEXUS LS460. THE CONTACT STATED THAT WHILE LIGHTLY TAPPING THE BRAKE PEDAL, THE BRAKES WOULD GRAB. THE CONTACT DESCRIBED THE BRAKES AS VERY GRABBY. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER THOMPSON LEXUS LOCATED AT 2560 MARYLAND RD, WILLOW GROVE, PA 19090, WHO INDICATED THAT THE BRAKES OPERATED ACCORDING TO SPEC. AND NO MECHANICAL PROBLEM WAS FOUND. THE ENGINEER WAS NOTIFIED OF THE PROBLEM. THE FAILURE MILEAGE WAS 25,000.*DT THE CONSUMER STATED THE VEHICLE WAS TAKEN TO A 2ND DEALER WHO STATED THE GRABBY BRAKE WAS ENGINEERED TO THE VEHICLE AND COULDN'T BE FIXED. *TR

NHTSA ID
11361863
Incident
Dec 1, 2019
Mileage
25,000 mi
Powertrain (other)
Filed Aug 7, 2020

TL* THE CONTACT OWNS A 2015 LEXUS LS460. THE CONTACT STATED THAT WHILE TURNING LEFT THE VEHICLE'S ACCELERATOR PEDAL PROVIDED NO ACCELERATION. THE CONTACT HAD TO PUMP THE ACCELERATOR PEDAL SEVERAL TIMES BEFORE THE VEHICLE WOULD SPEED UP. THE CONTACT SPOKE TO THE DEALER LEXUS OF LEXINGTON (1264 E NEW CIRCLE RD, LEXINGTON KY 859-600-0293). THE CONTACT WAS INFORMED THAT THE FAILURE WAS A PROBLEM ACROSS THE BOARD WITH A LOT OF LEXUS WITH THE TRANSMISSION HESITATING. THE TRANSMISSION PROVIDED SEVERAL MODES OF THE TRANSMISSION WITH A KNOB ON THE CONSOLE THAT ALLOWS THE DRIVER MORE OPTIONS. THE DEALER SUGGESTED TO KEEP IT OUT OF THE ECO MODE WHICH CAUSED A LOT OF HESITATION. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER HAD NOT BEEN CONTACTED YET. THE FAILURE MILEAGE WAS 26,000.*DT CONSUMER STATED TRANSMISSION CAUSED THE FAILURES AND STALLINGS OF THE ENGINES.*JB

NHTSA ID
11343930
Incident
Aug 1, 2020
Mileage
26,000 mi
BrakesSeat belts
Filed Sep 24, 2019
1 injury reported

ON SAT., SEPT. 14, 2019 ABOUT 7:35AM WHILE MY DAUGHTER WAS DRIVING MY 2015 LEXUS LS460 THE BRAKES CAME ON AND JERK HER FORWARD & BACKWARD, THE SEATBELT ALMOST STRANGLED HER. ALSO BRAKE LIGHT FLASHED ORANGE & BEEPING. SHE WENT TO URGENT CARE TO BEEN EVALUATED.TOOK THE CAR TO CHANTILLY VA LEXUS SERVICE FOUND NOTHING WRONG WITH THE CAR. ON WED., SEPT. 18, 2019 ABOUT 3:15PM THE ORANGE BRAKE LIGHT & BEEPING CAME ON AGAIN THIS TIME I WAS IN THE CAR WITH MY DAUGHTER. ON THUR., SEPT. 19, 2019 TOOK THE CAR TO ALEXANDRIA VA LEXUS SERVICE & THEY KEPT THE CAR FOR 2 DAYS FOUND NOTHING WRONG WITH THE CAR. TUES., SEPT. 24, 2019 THE ORANGE BRAKE LIGHT & BEEPING CAME ON AGAIN, AND I WAS IN THE CAR WITH MY DAUGHTER.

NHTSA ID
11257801
Incident
Sep 14, 2019
Mileage
33,819 mi
Fuel system
Filed Jan 3, 2017

FUEL SYSTEM SHUTS DOWN WHILE DRIVING AT HIGHWAY SPEEDS BAND NEW CAR WITH 7,623 MILES. HAD TO HAVE THE ENTIRE LOW END FUEL PUMP SYSTEM REPLACED. ISSUE STILL ONGOING. CAR WILL NOT START NOW. *TR

NHTSA ID
10939537
Incident
Dec 15, 2016
Mileage
7,620 mi

Manufacturer communications

A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.

23LE04_Dealer Le

SERVICE BRAKES

DL: Although the Brake Booster and Brake Booster Pump Assembly are covered by Lexus?s New Vehicle Limited Warranty for 4 years or 50,000 miles (whichever comes first), we at Lexus care about the customers? ownership experience. Lexus is providing coverage for repairs in the subject vehicles related to certain internal malfunctions of the Brake Booster Pump Assembly and/or Brake Booster, depending on the model.

23LE04- Multiple

SERVICE BRAKES

DP: Although the Brake Booster and Brake Booster Pump Assembly are covered by Lexus?s New Vehicle Limited Warranty for 4 years or 50,000 miles (whichever comes first), we at Lexus care about the customers? ownership experience. Lexus is providing coverage for repairs in the subject vehicles related to certain internal malfunctions of the Brake Booster Pump Assembly and/or Brake Booster, depending on the model.

L-SB-0009-23

ELECTRONIC STABILITY CONTROL:AUTOMATIC (ASC); LANE DEPARTURE

TSB: Some 2013 ? 2017 model year LS 460 vehicles may exhibit a condition where the brake, ABS, and/or TRAC warning lights are on and/or a Check VSC message displays. One or more of the following specific Diagnostic Trouble Codes (DTCs) C1391, C1252, C1256, or C1253 will be stored in the vehicle memory to be used as verification. This condition may be caused by a small internal brake fluid leak inside the brake actuator. Follow the Repair Procedure in this bulletin to address this condition.

23LE01

FUEL SYSTEM, GASOLINE; FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP

DL: On December 20, 2022, a settlement of claims for certain low pressure fuel pumps was approved by the federal court. The settlement includes Lexus?s agreement to provide a Customer Support Program for certain 2013-2020 model year (MY) vehicles originally equipped with low pressure fuel pumps repaired under Safety Recall 20LA01 or Special Service Campaign 21LC01. The purpose of this Customer Support Program letter is to help clarify how to administer this coverage in accordance with the settlement.

LSB000523

ELECTRICAL SYSTEM:INSTRUMENT PANEL:FUEL GAUGE; FUEL SYSTEM, GASOLINE

TSB: Some 2013 ? 2020 model year Lexus vehicles may exhibit a hard start and/or MIL ON condition with one or more of the following Diagnostic Trouble Codes (DTCs): ?DTC P0171 and/or P0174 (System Too Lean Bank 1/Bank 2) ?DTC P0087 Fuel Rail / System Pressure ? Too Low Techstream data list analysis may reveal positive fuel trims including a no pressure condition verified by a manual fuel pressure gauge. Follow the Repair Procedure in this bulletin to address these conditions.

19LE05 Technical

EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

TI: 19LE05 Expired December 1, 2022

Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.

Compare model years

Complaint and recall counts across every year of this model

Lexus LS460 by model year
YearComplaintsRecallsInvestigationsIssue Index
2017200—
2016100—
2015Viewing410—
2014810—
2013910—
2012300—
2011500—
2010172052.5
2009102039.9
2008792045.8
2007742044.6

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.