RoadVitals

2013 Lexus LS460

Recalls, owner-reported complaints, investigations and safety data

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
9
Latest Dec 19, 2021
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
1
Latest Jan 13, 2020
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
0
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
2

Overview

Our database contains 9 NHTSA owner-reported complaints for the 2013 Lexus LS460, most frequently naming the brakes, driver assistance and other / unspecified categories. 1 safety recall has been issued covering this model year; and 304 manufacturer communications are on file.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

What owners report

Complaints grouped by the component NHTSA recorded

  • Brakes746.7%
  • Driver assistance213.3%
  • Other / unspecified16.7%
  • Powertrain (other)16.7%
  • Seat belts16.7%
  • Body & structure16.7%
  • Steering16.7%
  • Engine16.7%

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Safety recalls

1 campaign cover this model year

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov
20V012000

FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP

Jan 13, 2020
1,830,752 units potentially affected
The defect: Toyota Motor Engineering & Manufacturing (Toyota) recalled certain 2018-2019 4Runner, Highlander, Camry, Land Cruiser, Sequoia, Sienna, Tacoma and Tundra, and Lexus RC 300, RC 350, GS 350, GX 460, IS 300, LC 500, LS 500, LX 570, RX 350L, and 2019 Toyota Avalon and Corolla, and certain Lexus NX 300, and ES 350 vehicles on January 13, 2020. On March 4, 2020, Toyota expanded the recall to include certain 2014-2015 Toyota 4Runner and Land Cruiser, 2018 Avalon, Corolla, 2014 FJ Cruiser, 2017 Sienna and Lexus 2018 ES 350, 2018-2019 GS 300, 2013-2014 GS350, 2014-2015 GX 460, IS 350 and LX 570, 2014 IS F, 2018-2019 IS 350, LC 500H and LS 500H, 2013-2015 LS 460, 2015 NX 200T and RC350, 2017 RC 200T and RX 350. Toyota also removed the 2018-2019 Toyota 4Runner and Land Cruiser and 2018-2019 Lexus GX 460 and LX 570 and 2019 NX300 from inclusion in this recall. On March 19, 2020, Toyota expanded the recall to include 2015 Lexus GS350 vehicles. The low-pressure fuel pump inside the fuel tank may fail.
The risk: If the fuel pump fails, the engine can stall while driving, increasing the risk of a crash.
The remedy: Toyota will notify owners, and dealers will replace the fuel pump, free of charge. The recall began May 4, 2020. Owners may contact Toyota customer service at 1-888-270-9371 or Lexus customer service at 1-800-255-3987. Toyota's numbers for this recall are 20TB02 and 20TA02 for Toyota vehicles and 20LB01 and 20LA01 for Lexus vehicles.
Toyota Motor Engineering & ManufacturingManufacturer number 20TB02/20TA02/20LB01View on NHTSA.gov

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

View all 9
Brakes
Filed Dec 19, 2021

Brake pedal on vehicle requires significant force to trigger brake lamps to turn on. In many instances, the vehicle can come to a complete stop before the brake lamps are triggered. Consumer has resolved the issue and would like to withdrawal the complaint.

NHTSA ID
11444364
Incident
Nov 1, 2019
BrakesDriver assistance
Filed Dec 19, 2021

My 2013 Lexus LS460 with ~50,000mi had its brake actuator failed (C1391 - Leak in the accumulator). A month prior to code C1391 being triggered, the vehicle experienced inconsistent braking pressure with severe brake pedal modulation required to stop the vehicle. Traveling at speeds under 30 MPH the vehicle would intermittently hesitate to stop. Moreover, a squawk noise was present when depressing the brake pedal. Code C1391 was triggered on 11/18/2021. Upon contacting Lexus dealers and national customer service (Guest incident #211121-000001) to repair the part under warranty, Lexus denied warranty. Inquiry was also made for Lexus dealers and Lexus customer service as to the correct brake actuator part number required for replacement. Both Lexus dealers and national customer service provided the wrong/superseded replacement part number (i.e., part 44050-50110). Below is the customer's research model LS460 brake actuators: -Per 2016 ZLG warranty: 2007-2012 LS460 came with part 44050-50090, 44050-50130 to be replaced by 04003-45450 actuator. -Per 2016 LSB-0047-19: 2013-2017 LS460 came with part 44510-50070 and 44050-50110 to be replaced with the same model 44050-50110 actuator for brake squawk noise. -Per 2019 LSB-0047-19: 2007-2017 LS460 came with part 44050-50110, 44050-50130, 44050-50150, 44050-50170, 44050-50090 to be replaced with 44050-50170 if repairs fail to remedy the brake squawk noise. It appears Lexus has attempted to revised the brake actuator various times to arrive at part 44050-50170, for which continues to fail. It also appears many superseded units are still being sold as replacements for failed actuators online through Lexus dealerships and Lexus authorized retailers. It must also be noted that a failing brake actuator (even prior to code C1391) will cause the brake booster pump to prematurely fail as the brake booster has to constantly pressurize the system causing it to overheat. Both repairs are urgent costing $3000-3500 each.

NHTSA ID
11444362
Incident
Nov 18, 2021
BrakesEnginePowertrain (other)
Filed Aug 11, 2020

WHILE COMING TO STOP, CAR SUDDENLY AND VIOLENTLY ACCELERATED. HARD BRAKING HELD THE CAR AND ONLY PLACING CAR IN PARK STOPPED THE ACCELERATION,

NHTSA ID
11348610
Incident
Mar 24, 2017
Mileage
9,314 mi
Brakes
Filed Nov 23, 2019

I AM HAVING ISSUES WITH MY BRAKE ACTUATOR AND ABS SYSTEM. LEXUS HAD A WARRANTY CAMPAIGN FOR THIS ISSUE WITH THE PRIOR GENERATION 07 TO 10 LEXUS LS460 YET THIS ISSUE PERSISTS WITH 2013 LS460 .THEY ARE AWARE OF THIS PROBLEM MY CAR HAD ALMOST NO BRAKING ABILITY AND IT IS UNSAFE TO DRIVE TO ADD INSULT TO INJURY THE SO CALLED FIX COST $8000. OTHER LEXUS LS460 OWNERS HAVE COMPLAINED ABOUT THIS PROBLEM AND HAVE EXPRESSED THEIR CONCERNS IN THE LEXUS FORUMS AND BLOGS THESE COMPLAINTS ARE IN THE THOUSANDS.

NHTSA ID
11281959
Incident
Nov 23, 2019
Mileage
92,000 mi
Seat belts
Filed Feb 5, 2019

THIS IS A WHISTLEBLOWING COMPLAINT AGAINST TOYOTA MOTOR CORPORATION SO PLEASE RE-DIRECT MY COMMUNICATIONS AS APPROPRIATE. AFTER I POINTED OUT TO LEXUS CORPORATE IN WRITING THEIR CAR SEAT INSTALLATION INSTRUCTIONS IN THE OWNERS MANUAL FOR THE LS460 WAS INCORRECT THEY ACKNOWLEDGED IT WAS INCORRECT AND ADVISED ME TO STRAP MY CHILD'S CAR SEAT IN A DIFFERENT WAY. THIS IS ALL DOCUMENTED IN EMAIL. THIS COMMUNICATION TOOK PLACE APPROXIMATELY 5 MONTHS AGO. THEY ARE REQUIRED TO NOTIFY ALL OWNERS OF THE INCORRECT CAR SEAT INSTALLATION INSTRUCTIONS IN THE MANUAL BUT THEY HAVE NOT. I AM A REGISTERED OWNER OF MY LEXUS LS460 SO WOULD HAVE RECEIVED A COMMUNICATION REGARDING THE CORRECT CHILD CAR SEAT INSTALLATION INSTRUCTIONS IF THEY NOTIFIED ANYBODY. I AM CONCERNED FOR THE SAFETY OF THE CHILDREN OF OTHER LEXUS LS460 OWNERS. I ALSO RETAINED TWO MESSAGES ON MY HOME ANSWERING MACHINE THAT CORPORATE LEXUS LEFT ME REGARDING THE CAR SEAT INSTALLATION DISCUSSION AS EVIDENCE OF OUR VERBAL DISCUSSION TO SUPPORT THE EMAILS.

NHTSA ID
11174416
Incident
Aug 1, 2018
Mileage
37,000 mi
Brakes
Filed May 16, 2018
Crash reported

2013 LEXUS LS460. CONSUMER WRITES IN REGARDS TO BRAKE FAILURE WHICH RESULTED IN AN ACCIDENT. *LD THE CONSUMER STATED UPON ATTEMPTING TO PARK, THE BRAKE PEDAL WAS RELEASED AND THE VEHICLE SUDDENLY LUNGED FORWARD. APPLYING THE BRAKES DID NOT STOP THE VEHICLE. THE VEHICLE WAS PUT IN NEUTRAL THEN REVERSE. THE AIRBAGS DID NOT DEPLOY. THE VEHICLE CRASHED INTO A WALL. THE MANUFACTURER WAS NOTIFIED AND HAD THE VEHICLE INSPECTED. THE INSPECTION STATED THE ACCELERATOR WAS PEDAL WAS FULLY DEPRESSED PRIOR TO THE IMPACT. THE MANUFACTURER DID NOT OFFER ANY ASSISTANCE. *JS

NHTSA ID
11093028
Incident
Jan 20, 2018
Brakes
Filed Apr 13, 2016

3 SETS OF BRAKES AND 3 OTHER BRAKE REPAIRS IN 24,000 MILES, BEGINNING WITHIN 3 MONTHS OF OWNERSHIP. LEXUS SAYS THAT THIS IS A "NORMAL OPERATING CHARACTERISTIC OF THE VEHICLE" AFTER WE ASKED THEM TO FIX THEM, AND WENT THROUGH THEIR LEMON LAW PROCESS. BRAKES EITHER SQUEAL LOUDLY OR GRAB TIGHT AND SHUDDER.

NHTSA ID
10855282
Incident
Mar 3, 2014
Body & structureOther / unspecified
Filed Sep 11, 2015

THE SUNROOF EXPLODED WHILE DRIVING DOWN THE HIGHWAY WITH NO ONE NEAR US. . SOUNDED LIKE A SHOTGUN BLAST. PULLED OVER TO FIND A 10" DIAMETER HOLE IN THE SUNROOF. THE VISOR WAS CLOSED AND WAS FULL OF GLASS FRAGMENTS, BUT WAS NOT DAMAGED, INDICATING AN OUTWARD EXPLOSION. NO MARKS OR SCRATCHES ON CAR. VERY SCARY. CONTACTED DEALER ABOUT WARRANTY, AND WAS DECLINED.

NHTSA ID
10763195
Incident
Sep 4, 2015
Mileage
21,000 mi

Manufacturer communications

A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.

23LE04_Dealer Le

SERVICE BRAKES

DL: Although the Brake Booster and Brake Booster Pump Assembly are covered by Lexus?s New Vehicle Limited Warranty for 4 years or 50,000 miles (whichever comes first), we at Lexus care about the customers? ownership experience. Lexus is providing coverage for repairs in the subject vehicles related to certain internal malfunctions of the Brake Booster Pump Assembly and/or Brake Booster, depending on the model.

L-SB-0009-23

ELECTRONIC STABILITY CONTROL:AUTOMATIC (ASC); LANE DEPARTURE

TSB: Some 2013 ? 2017 model year LS 460 vehicles may exhibit a condition where the brake, ABS, and/or TRAC warning lights are on and/or a Check VSC message displays. One or more of the following specific Diagnostic Trouble Codes (DTCs) C1391, C1252, C1256, or C1253 will be stored in the vehicle memory to be used as verification. This condition may be caused by a small internal brake fluid leak inside the brake actuator. Follow the Repair Procedure in this bulletin to address this condition.

23LE04- Multiple

SERVICE BRAKES

DP: Although the Brake Booster and Brake Booster Pump Assembly are covered by Lexus?s New Vehicle Limited Warranty for 4 years or 50,000 miles (whichever comes first), we at Lexus care about the customers? ownership experience. Lexus is providing coverage for repairs in the subject vehicles related to certain internal malfunctions of the Brake Booster Pump Assembly and/or Brake Booster, depending on the model.

LSB000523

ELECTRICAL SYSTEM:INSTRUMENT PANEL:FUEL GAUGE; FUEL SYSTEM, GASOLINE

TSB: Some 2013 ? 2020 model year Lexus vehicles may exhibit a hard start and/or MIL ON condition with one or more of the following Diagnostic Trouble Codes (DTCs): ?DTC P0171 and/or P0174 (System Too Lean Bank 1/Bank 2) ?DTC P0087 Fuel Rail / System Pressure ? Too Low Techstream data list analysis may reveal positive fuel trims including a no pressure condition verified by a manual fuel pressure gauge. Follow the Repair Procedure in this bulletin to address these conditions.

23LE01

FUEL SYSTEM, GASOLINE; FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP

DL: On December 20, 2022, a settlement of claims for certain low pressure fuel pumps was approved by the federal court. The settlement includes Lexus?s agreement to provide a Customer Support Program for certain 2013-2020 model year (MY) vehicles originally equipped with low pressure fuel pumps repaired under Safety Recall 20LA01 or Special Service Campaign 21LC01. The purpose of this Customer Support Program letter is to help clarify how to administer this coverage in accordance with the settlement.

KLG Dealer Packa

EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

DP: Limited Service Campaign KLG expired December 01, 2022

Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.

Compare model years

Complaint and recall counts across every year of this model

Lexus LS460 by model year
YearComplaintsRecallsInvestigationsIssue Index
2017200—
2016100—
2015410—
2014810—
2013Viewing910—
2012300—
2011500—
2010172052.5
2009102039.9
2008792045.8
2007742044.6

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.