RoadVitals

2014 Lexus LS460

Recalls, owner-reported complaints, investigations and safety data

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
8
Latest Oct 27, 2020
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
1
Latest Jan 13, 2020
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
0
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
2

Overview

Our database contains 8 NHTSA owner-reported complaints for the 2014 Lexus LS460, most frequently naming the brakes, driver assistance and electrical categories. 1 safety recall has been issued covering this model year; and 265 manufacturer communications are on file.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

What owners report

Complaints grouped by the component NHTSA recorded

  • Brakes444.4%
  • Driver assistance222.2%
  • Electrical222.2%
  • Body & structure111.1%

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Safety recalls

1 campaign cover this model year

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov
20V012000

FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP

Jan 13, 2020
1,830,752 units potentially affected
The defect: Toyota Motor Engineering & Manufacturing (Toyota) recalled certain 2018-2019 4Runner, Highlander, Camry, Land Cruiser, Sequoia, Sienna, Tacoma and Tundra, and Lexus RC 300, RC 350, GS 350, GX 460, IS 300, LC 500, LS 500, LX 570, RX 350L, and 2019 Toyota Avalon and Corolla, and certain Lexus NX 300, and ES 350 vehicles on January 13, 2020. On March 4, 2020, Toyota expanded the recall to include certain 2014-2015 Toyota 4Runner and Land Cruiser, 2018 Avalon, Corolla, 2014 FJ Cruiser, 2017 Sienna and Lexus 2018 ES 350, 2018-2019 GS 300, 2013-2014 GS350, 2014-2015 GX 460, IS 350 and LX 570, 2014 IS F, 2018-2019 IS 350, LC 500H and LS 500H, 2013-2015 LS 460, 2015 NX 200T and RC350, 2017 RC 200T and RX 350. Toyota also removed the 2018-2019 Toyota 4Runner and Land Cruiser and 2018-2019 Lexus GX 460 and LX 570 and 2019 NX300 from inclusion in this recall. On March 19, 2020, Toyota expanded the recall to include 2015 Lexus GS350 vehicles. The low-pressure fuel pump inside the fuel tank may fail.
The risk: If the fuel pump fails, the engine can stall while driving, increasing the risk of a crash.
The remedy: Toyota will notify owners, and dealers will replace the fuel pump, free of charge. The recall began May 4, 2020. Owners may contact Toyota customer service at 1-888-270-9371 or Lexus customer service at 1-800-255-3987. Toyota's numbers for this recall are 20TB02 and 20TA02 for Toyota vehicles and 20LB01 and 20LA01 for Lexus vehicles.
Toyota Motor Engineering & ManufacturingManufacturer number 20TB02/20TA02/20LB01View on NHTSA.gov

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

Driver assistance
Filed Oct 27, 2020
Crash reported

TL* THE CONTACT OWNS A 2014 LEXUS LS460. THE CONTACT STATED THAT WHILE DRIVING AND THE VEHICLE SUDDENLY LUNGED FORWARD (INVOLUNTARY ACCELERATION). THE CONTACT HAD NO CONTROL OF THE VEHICLE AND HE PRESSED THE BRAKE PEDAL. THE VEHICLE HIT THE POST OF A FENCE ON THE OTHER SIDE OF THE STREET. THERE WAS MINOR DAMAGE TO THE RIGHT FRONT FENDER BUT IT FELL ONTO THE TIRE AND BLOCKED THE ABILITY TO TURN THE WHEEL. THE WERE NO INJURIES AND NO POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO THE DEALER LEXUS OF SOUTHAMPTON 299 COUNTY ROAD 39A, SOUTHAMPTON, NY 11968 (631) 259-0300.. THE VEHICLE WAS STILL AT THE DEALER UNREPAIRED AND WAS WAITING TO BE EXAMINED BY AN INDEPENDENT ENGINEER. THE MANUFACTURER OPENED A CASE FOR THE CONTACT AND WAS AWAITING THE RESULTS FORM THE ENGINEER'S REPORT. THE FAILURE MILEAGE WAS 12,000.*DT*JB *JS

NHTSA ID
11366643
Incident
Oct 10, 2020
Mileage
12,000 mi
Brakes
Filed Oct 17, 2020

FROM UNDERNEATH THE CAR BARKS EVERY TIME BREAK PEDAL IS PRESSED AT ANY SPEED. CONSTANT BEEPING INSIDE MY CAR, COULDN'T FIGURE WHAT IT WAS OR WHERE IT WAS COMING FROM. BAD BRAKE BOOSTER AND "ACTUATOR". SAFETY!!!

NHTSA ID
11364789
Incident
Oct 16, 2020
Mileage
66,500 mi
Brakes
Filed Jun 29, 2020

BRAKE SYSTEM MAKES , "BARK" NOISE WHEN STOPPING. NOISE CAN ACTUALLY BE HEARD BEHIND THE INSTRUMENT PANEL DASH AREA INSIDE THE VEHICLE. VEHICLE RUNNING AND IN MOTION. ANY SPEED. PRETTY MUCH HAPPENS EVERY DAY OF DRIVING. I HAVE A CONCERN FOR BRAKE AND VEHICLE SAFETY WHEN PARKED , VEHICLE RUNNING, NO NOISE WHEN BRAKE PEDAL APPLIED. COMMOM PROBLE WITH THIS LEXUS?

NHTSA ID
11331435
Incident
Jun 26, 2020
Mileage
90,000 mi
Brakes
Filed Jun 1, 2020

BRAKE PEDAL STARTED PULSATING AND WARNING LIGHTS CAME ON. TOOK TO MECHANIC HE REPLACED THE BRAKE ACCUMULATOR FIRST THEN THE BRAKE ACTUATOR. THE CAR HAS ONLY COMPLETED 64,000 MILES. *TR

NHTSA ID
11326880
Incident
May 19, 2020
Driver assistance
Filed May 2, 2018

DRIVING IN LAS VEGAS ON PARADISE RD (NORTH), SOMEWHERE AROUND E DESERT INN RD INTERSECTION. MY SPEED WAS ABOUT 30-35 MPH. THERE WERE STEEL PLATES ON THE ROAD. PRE-CRASH SYSTEM OF MY LEXUS SUDDENLY ACTIVATED WITHOUT ANY REASON (MAXIMUM BREAK STRENGHT, SEAT BELTS ALSO TIGHTENED) AND COMPLETELY STOPPED THE CAR. IT WAS EXTREMELY SCARRY. I DID SOME RESEARCH ON THE INTERNET AND IT LOOKS SIMILAR TO A KNOWN ISSUE WITH 2013-2015 LEXUS ES/TOYOTA AVALON (RESOLVED BY A RECALL).

NHTSA ID
11091293
Incident
May 1, 2018
Mileage
39,300 mi
Brakes
Filed Jun 12, 2017

TL* THE CONTACT OWNS A 2014 LEXUS LS460. WHEN THE BRAKES WERE APPLIED, THERE WAS AN ABNORMAL NOISE AND THE VEHICLE FAILED TO STOP. THE VEHICLE WAS TAKEN TO THE DEALER (STEVE LANDERS TOYOTA), BUT THE CAUSE OF THE FAILURE COULD NOT BE DIAGNOSED. THERE WERE MULTIPLE TECHNICAL SERVICE BULLETINS, BUT NO SPECIFIC REPAIR REMEDY FROM THE MANUFACTURER. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 17,336.

NHTSA ID
10994398
Incident
Mar 8, 2017
Mileage
17,336 mi
Body & structureElectrical
Filed Apr 14, 2017
Fire reported

TL* THE CONTACT OWNS A 2014 LEXUS LS460. WHILE DRIVING APPROXIMATELY 30 MPH, A BURNT ODOR DEVELOPED INSIDE THE CABIN OF THE VEHICLE. THE CONTACT DID NOT KNOW THE ORIGIN OF THE ODOR. THE CONTACT NOTICED SMOKE COMING FROM THE PASSENGER SIDE DOOR PANEL NEAR THE LOCATION OF THE COURTESY LIGHT. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING, BUT NO DEFECTS WERE FOUND THAT MAY HAVE CAUSED THE SMALL FIRE AROUND THE LIGHT, WHICH DAMAGED THE LEATHER ON THE DOOR PANEL. THE MANUFACTURER SENT A FIELD INVESTIGATOR WHO DETERMINED THAT THERE WERE NO WORKMANSHIP DEFECTS FROM THE FACTORY. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 30,306.

NHTSA ID
10978561
Incident
May 16, 2016
Mileage
30,306 mi
Electrical
Filed Jun 28, 2016

TL* THE CONTACT OWNS A 2014 LEXUS LS460. THE CONTACT STATED THAT RODENTS ENTERED INTO HOOD OF THE VEHICLE AND CHEWED THE WIRING HARNESS AND KNOCK SENSOR. THE FAILURE RECURRED TWICE. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE WIRING HARNESS NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 17,690. UPDATED 09/20/16*LJ THE CONSUMER STATED AFTER THE VEHICLE WAS REPAIRED THE FAILURE RECURRED. *JS

NHTSA ID
10877134
Incident
Apr 6, 2016
Mileage
17,690 mi

Manufacturer communications

A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.

23LE04_Dealer Le

SERVICE BRAKES

DL: Although the Brake Booster and Brake Booster Pump Assembly are covered by Lexus?s New Vehicle Limited Warranty for 4 years or 50,000 miles (whichever comes first), we at Lexus care about the customers? ownership experience. Lexus is providing coverage for repairs in the subject vehicles related to certain internal malfunctions of the Brake Booster Pump Assembly and/or Brake Booster, depending on the model.

23LE04- Multiple

SERVICE BRAKES

DP: Although the Brake Booster and Brake Booster Pump Assembly are covered by Lexus?s New Vehicle Limited Warranty for 4 years or 50,000 miles (whichever comes first), we at Lexus care about the customers? ownership experience. Lexus is providing coverage for repairs in the subject vehicles related to certain internal malfunctions of the Brake Booster Pump Assembly and/or Brake Booster, depending on the model.

L-SB-0009-23

ELECTRONIC STABILITY CONTROL:AUTOMATIC (ASC); LANE DEPARTURE

TSB: Some 2013 ? 2017 model year LS 460 vehicles may exhibit a condition where the brake, ABS, and/or TRAC warning lights are on and/or a Check VSC message displays. One or more of the following specific Diagnostic Trouble Codes (DTCs) C1391, C1252, C1256, or C1253 will be stored in the vehicle memory to be used as verification. This condition may be caused by a small internal brake fluid leak inside the brake actuator. Follow the Repair Procedure in this bulletin to address this condition.

23LE01

FUEL SYSTEM, GASOLINE; FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP

DL: On December 20, 2022, a settlement of claims for certain low pressure fuel pumps was approved by the federal court. The settlement includes Lexus?s agreement to provide a Customer Support Program for certain 2013-2020 model year (MY) vehicles originally equipped with low pressure fuel pumps repaired under Safety Recall 20LA01 or Special Service Campaign 21LC01. The purpose of this Customer Support Program letter is to help clarify how to administer this coverage in accordance with the settlement.

LSB000523

ELECTRICAL SYSTEM:INSTRUMENT PANEL:FUEL GAUGE; FUEL SYSTEM, GASOLINE

TSB: Some 2013 ? 2020 model year Lexus vehicles may exhibit a hard start and/or MIL ON condition with one or more of the following Diagnostic Trouble Codes (DTCs): ?DTC P0171 and/or P0174 (System Too Lean Bank 1/Bank 2) ?DTC P0087 Fuel Rail / System Pressure ? Too Low Techstream data list analysis may reveal positive fuel trims including a no pressure condition verified by a manual fuel pressure gauge. Follow the Repair Procedure in this bulletin to address these conditions.

19LE05 Technical

EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

TI: 19LE05 Expired December 1, 2022

Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.

Compare model years

Complaint and recall counts across every year of this model

Lexus LS460 by model year
YearComplaintsRecallsInvestigationsIssue Index
2017200—
2016100—
2015410—
2014Viewing810—
2013910—
2012300—
2011500—
2010172052.5
2009102039.9
2008792045.8
2007742044.6

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.