2009 Chevrolet Silverado 3500

From 2000 through 2017, Takata produced millions of air bag inflators using two types of phase-stabilized ammonium nitrate ("PSAN") propellant -- propellant 2004 and propellant 2004L. After prolonged exposure to high temperature cycles and humidity, inflators using propellant 2004 can degrade, causing the propellant to burn too quickly when ignited. The rapid burning can cause the inflator to rupture during deployment, potentially causing serious or even fatal injury to vehicle occupants. See 2016 Blomquist Report at www.nhtsa.gov/sites/nhtsa.gov/files/documents/expert_report-hrblomquist.pdf.Consequently, all frontal inflators using propellant 2004 that do not contain a "desiccant" (a substance that traps and holds moisture) in US vehicles are under recall. These "non-desiccated" inflators either have been or are required to be replaced.In some cases, the remedy part for these recalled inflators was, or will be, an inflator using either propellant 2004 or 2004L that does contain a desiccant. None of these "desiccated" remedy parts (which were installed in older model year vehicles) are currently under recall for a degradation concern. Certain subsets of desiccated PSAN inflators using propellant 2004 for use as original equipment, however, have been recalled for a degradation concern. All Takata inflators produced with propellant 2004L contain desiccant, and none of these desiccated inflators using propellant 2004L are under recall for a degradation concern. There have been no reported field ruptures in any non-recalled desiccated PSAN inflators.It is understood that desiccants fully saturate at some threshold, at which point any additional moisture will not be captured. This means the degradation process observed in non-desiccated inflators using propellant 2004 may also occur in non-recalled desiccated inflators using propellant 2004, assuming additional moisture enters the inflator and high temperature cycling occurs. Based on available information, desiccant saturation can occur within the first five years in the worst environments, and the time required for full saturation is affected by multiple factors. While no present safety risk has been identified, further work is needed to evaluate the future risk of non-recalled desiccated inflators using propellant 2004.Three entities -- Takata (now known as TK Global), the Independent Testing Coalition, and Exponent -- have been studying the long-term behavior of Takata desiccated PSAN inflators using propellant 2004L (as well as 2004) in the presence of moisture and temperature cycling. The research efforts, which include development of predictive modeling techniques and field sample analysis, are ongoing. To date, none of the researchers have identified field evidence showing that propellant 2004L is undergoing a degradation process that leads to aggressive deployment and potential rupture. However, the time in service of such inflators remains short compared to that of the inflators using propellant 2004. Further study is needed to assess the long-term safety of desiccated inflators using propellant 2004L.The Office of Defects Investigation is opening this investigation to examine whether a safety defect related to propellant degradation exists in non-recalled desiccated PSAN frontal inflators manufactured by Takata. This investigation will require extensive information on Takata production processes and surveys of inflators in the field. Lists of recall actions that may have used desiccated PSAN inflators as remedy parts, as well as the makes and models originally manufactured with them, is available with the downloadable version of this document (see nhtsa.gov/recalls?nhtsaId=EA21002 -- note this information is subject to change/revision as the investigation proceeds). This investigation does not supersede EA15-001, which remains open.

Takata recall. The contact owns a 2009 Chevrolet Silverado 3500. The contact received a recall notice for NHTSA Campaign Number 21V050000 (Air Bags) however, upon contacting the dealer, he was informed that the remedy may cause the dashboard to crack. The contact was then informed that he had to sign a waiver to ensure that the dealer would not be held responsible for any damages to vehicle. The manufacturer was then notified of the issue and confirmed that the dealer would not be held responsible for any cracks or damages to the dashboard. The contact declined to sign the waiver and the vehicle was not repaired. The contact stated that the manufacturer should cover the cost of the dashboard because of the recall. The contact had not experienced a failure. Parts distribution disconnect.

NHTSA ID

11424343

Incident

Apr 1, 2021

TL* THE CONTACT OWNS A 2009 CHEVROLET SILVERADO 3500. WHILE DRIVING 35 MPH, THE CONTACT HEARD A NOISE THAT SOUNDED LIKE A GUNSHOT. THE CONTACT NOTICED THAT BOTH SEAT BELT RETRACTORS DEPLOYED WITHOUT WARNING. THE CONTACT COASTED THE VEHICLE OVER TO THE SIDE OF THE ROAD. THE SEAT BELT SECURED THE CONTACT, BUT HE WAS ABLE TO RETRACT THE SEAT BELT. THE CONTACT CALLED CHAMPION CHEVROLET OF HOWELL (5000 E GRAND RIVER AVE, HOWELL, MI 48843, (866) 354-3325) AND WAS INFORMED THAT THERE WAS NO TECHNICAL SERVICE BULLETIN OR RECALLS ON THE VEHICLE. THE VEHICLE WAS NOT TAKEN TO A DEALER OR INDEPENDENT MECHANIC AND WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 233,000.

NHTSA ID

11255816

Incident

Sep 14, 2019

Mileage

233,000 mi

THE DASHBOARD IS CRACKING IN SEVERAL PLACES AND I'M AFRAID THAT IF THE AIRBAG IS DEPLOYED IT MAY SEND PART OF THE DASH INTO THE PASSENGER.

NHTSA ID

11156815

Incident

Jun 17, 2017

Mileage

85,000 mi

WHILE DRIVING THE VEHICLE, THE ENGINE SUFFERED COMPLETE FAILURE DUE TO A SHEARED CAMSHAFT PIN. THIS RESULTED IN LOSS OF CONTROL OF THE VEHICLE SINCE IT WOULD NOT RESTART. I NARROWLY MISSED HAVING AN ACCIDENT BECAUSE THIS HAPPENED ON A BUSY MAIN STREET. I FEEL THIS TO BE A VERY SERIOUS SAFETY ISSUE TO WHICH A RECALL SHOULD BE REQUIRED.

NHTSA ID

11064689

Incident

Jan 3, 2018

Mileage

47,655 mi

TL* TAKATA RECALL. THE CONTACT OWNS A 2009 CHEVROLET SILVERADO 3500. THE CONTACT STATED THAT THE SERVICE AIR BAG WARNING LIGHT ILLUMINATED BEFORE BEING NOTIFIED OF NHTSA CAMPAIGN NUMBER: 16V381000 (AIR BAGS). THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS NOT AVAILABLE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

NHTSA ID

10893412

Incident

Jul 25, 2016

REAR PASSENGER DOOR LOCK DOES NOT LOCK OR UNLOCK ON 2009 CHEVY SILVERADO. WHILE DRIVEING THE GRAND KIDS TO SCHOOL THE REAR DRIVER SIDE DOOR OPENED WHILE GOING AROUND A CORNER. THE GRANDSON DID ADMIT THAT HE HAD HIS HAND ON DOOR HANDLE. COME TO FIND OUT THAT THE DOOR LOCK HAS FAILED ON THIS DOOR. WE ARE LUCKY THAT WE INFORNCE THE SEATBELT RULES OR THIS WOULD HAVE BEEN A REAL ACCIDENT. I CONTACTED GM AND HAD THE VECHILE LOOKED AT. THE DOOR LOCK MOTOR HAS FAILED AND THE DELAER TOLD ME THAT IT IS A KNOWN PROBLEM AND THEY HAVE CHANGED 100'S OF THEM. I CONTACTED GM AND OPENED A CASE BUT GM SAID THAT THEY WILL NOT ADDRESS THE PROBLEM. ANOTHER LOCK HAS FAILED AND AGAIN GM WILL NOT ADMIT THAT THERE IS A PROBLEM WITH THE DOOR LOCKS. I SEE THAT THERE ARE 1000'S OF POSTS ON THE WEB ABOUT FAILED DOOR LOCKS ON THIS YEAR VECHICLE.

NHTSA ID

10625735

Incident

Aug 12, 2012

Mileage

40,000 mi

RAILROAD HYRAIL VEHICLE EQUIPPED, AFTER MARKET, WITH HYRAIL WHEEL ASSEMBLIES WHICH ALLOW THE VEHICLE TO OPERATE ON RAILROAD TRACKS. ONCE HYRAIL (FLANGED) WHEELS ARE RETRACTED, THE VEHICLE IS OPERATED OVER THE HIGHWAYS AND PUBLIC ROADS LIKE ANY OTHER VEHICLE. ON 10/9/12 NEAR FAIRVIEW, PAA RAILROAD EMPLOYEE WAS OPERATING VEHICLE ON THE RAILROAD TRACKS WHEN IT STRUCK A STANDING EQUIPMENT AT APPROX. 15 MPH. AIRBAGS DID NOT DEPLOY. CONCERN IS THAT THE INSTALLATION OF HYRAIL WHEEL ASSEMBLIES MIGHT BE IMPACTING THE AIRBAG SENSOR. THE HYRAIL WHEEL ASSEMBLIES EXTEND APPROX. ONE FOOT OF STEEL FRAMEWORK AHEAD OF THE FRONT AND REAR BUMPERS. THE PLACEMENT OF THESE ASSEMBLIES MIGHT INADVERTENTLY BE AFFECTING AIRBAG DEPLOYMENT IN CRASHES ON THE RAILROAD TRACK AND ON PUBLIC ROADS. *TR

NHTSA ID

10483791

Incident

Oct 9, 2012

TL*THE CONTACT OWNS A 2009 CHEVROLET SILVERADO 3500. THE CONTACT STATED THE BRAKES WERE VERY SPONGY WHEN HE DEPRESSED THEM AND THEY EXTENDED TO THE FLOOR. HE HAD TO APPLY EXTREME PRESSURE BEFORE HE COULD STOP THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER WHO INFORMED HIM THAT THE BRAKES WERE FUNCTIONING NORMALLY AND HE HAD TO USE MORE PRESSURE WHEN DEPRESSING THEM. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 6,600.

NHTSA ID

10401392

Incident

May 16, 2010

Mileage

6,000 mi

This Preliminary Information communication provides information to the technician that some owners of Heavy Duty Trucks and Utilities may ask if they can lower their tire pressures. Tire pressures being set to the "Tire and Loading Label" will ensure the safe handling and ride characteristics of the truck and should not be lowered.

New Vehicle Monitoring Programs Section in IVH

This Preliminary Information communication provides information to the technician about vehicles that have an intermittent no crank, no start, or start stall concern with the security light coming on. Technician may find Diagnostic Trouble Codes B3055, B3060, B3935, C0750, C0755, C0760, C0765, and/or C0775.

This Preliminary Information communication provides information to the technician about vehicles that may have a bump feel or clunk noise at a stop or on launch. Dealer should communicate to the customer this condition is a normal operating characteristic

This PI communicates the requirement to provide a pico file to receive diagnostic assistance from TAC.

This Preliminary Information communication provides information to the technician about the use of J-35616-64B and Mini 50 terminal test probe, replacement terminals, and terminated leads.