RoadVitals

2019 Chevrolet Silverado 3500

Recalls, owner-reported complaints, investigations and safety data

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
21
Latest May 29, 2026
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
7
Latest May 21, 2026
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
0
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
1
1 injuries, 0 deaths reported

Overview

Our database contains 21 NHTSA owner-reported complaints for the 2019 Chevrolet Silverado 3500, most frequently naming the powertrain (other), electrical and engine categories. 7 safety recalls have been issued covering this model year; and 703 manufacturer communications are on file.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

What owners report

Complaints grouped by the component NHTSA recorded

  • Powertrain (other)517.9%
  • Electrical517.9%
  • Engine517.9%
  • Fuel system414.3%
  • Brakes414.3%
  • Driver assistance310.7%
  • Other / unspecified13.6%
  • Airbags13.6%

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Safety recalls

7 campaigns cover this model year

View all 7

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov
26V325000

AIR BAGS

May 21, 2026
2,785 units potentially affected
The defect: General Motors, LLC (GM) is recalling certain 2018 Chevrolet Silverado 1500, GMC Sierra 1500, 2019 Chevrolet Silverado 2500, Silverado 3500, GMC Sierra 2500, and Sierra 3500 vehicles. The left-side or right-side roof rail air bag (RRAB) inflator end cap may detach from the inflator or the inflator sidewall may rupture.
The risk: A detached end cap or inflator rupture can allow compressed gas to escape and project the end cap or fragments of the inflator into the vehicle, increasing the risk of injury.
The remedy: Dealers will replace both RRAB modules, free of charge. Owner notification letters were mailed June 24, 2026. Owners may contact GMC customer service at 1-888-988-7267 or Chevrolet customer service at 1-800-222-1020. GM's number for this recall is N262557310. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on May 21, 2026. This recall expands previous NHTSA recall number 26V166.
General Motors, LLCManufacturer number N262557310View on NHTSA.gov
26V166000

AIR BAGS

Mar 19, 2026
2,819 units potentially affected
The defect: General Motors, LLC (GM) is recalling certain 2018 Chevrolet Silverado 1500, GMC Sierra 1500, 2019 Chevrolet Silverado 2500, Silverado 3500, GMC Sierra 2500, and Sierra 3500 Crew Cab vehicles. The left or right-side roof rail air bag (RRAB) inflator end cap may detach from the inflator or the inflator sidewall may rupture.
The risk: A detached end cap or inflator rupture can allow compressed gas to escape and project the end cap or fragments of the inflator into the vehicle, increasing the risk of injury.
The remedy: Dealers will replace the left and right-side RRAB modules, free of charge. Owner notification letters were mailed April 16, 2026. Owners may contact GMC customer service at 1-888-988-7267 or Chevrolet customer service at 1-800-222-1020. GM's number for this recall is N262549710. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on March 19, 2026.
General Motors, LLCManufacturer number N262549710View on NHTSA.gov
25V432000

AIR BAGS

Jun 26, 2025
1,658 units potentially affected
The defect: General Motors (GM) is recalling certain 2018 GMC Sierra 1500, 2019 Sierra 2500, 3500, Chevrolet Silverado 3500, and Chevrolet Silverado 2500 and 2018 Chevrolet Silverado 1500 Crew Cab vehicles. The left or right-side roof-rail air bag (RRAB) inflator end cap may detach from the inflator or the inflator sidewall may rupture.
The risk: A detached end cap or inflator rupture can allow compressed gas to escape and project the end cap or fragments of the inflator into the vehicle, increases the risk of injury or crash.
The remedy: Dealers will replace the left and right side RRAB modules, free of charge. Owner notification letters were mailed July 23, 2025. Owners may contact GMC customer service at 1-888-988-7267 or Chevrolet customer service at 1-800-222-1020. GM's number for this recall is N252513060.
General Motors, LLCManufacturer number N252513060View on NHTSA.gov

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

View all 21
Engine
Filed May 29, 2026

The contact owns a 2019 Chevrolet Silverado. The contact stated that on several occasions at various speeds, the contact observed an exhaust odor coming into the cabin of the vehicle from the vents. The vehicle was taken to two dealers where the failure was not able to be replicated. The manufacturer was notified of the failure. The failure mileage was approximately 60,000.

NHTSA ID
11740851
Incident
Nov 8, 2023
Mileage
60,000 mi
Powertrain (other)
Filed Mar 5, 2026

Very hard downshift of transmission caused rear wheels to break traction on icy road. Vehicle slid sideways across the road nearly going over the edge of a steep downgrade.

NHTSA ID
11722199
Incident
Feb 15, 2026
ElectricalEngineFuel system
Filed Feb 3, 2026

Def pump and heater module had burned terminals. This caused failure to the def pump and heater module. This was the second instance of this happening on this truck in roughly 40,000 miles. Burned terminals can start electrical fires that are a danger to occupants and others in the vicinity. Failure of this system forces a drop in speed after so many miles that make you a danger on the road.

NHTSA ID
11715205
Incident
Jan 23, 2026
ElectricalEngine
Filed Oct 29, 2025

There is a common and very dangerous electrical wire routing problem on my vehicle, along with 3 dozen others and my dads (separate but same truck) i confirmed with (FB group for owners of 17-19 L5P GMC diesel trucks) where the alternator positive wire from the alternator to the battery is run right along and across a rather sharp part of molding from the air intake tube. This routing location and rough intake plastic molding rubs through the alternator wire creating a possible electrical short/ corrosion problems that can lead to battery and electrical system compromise, as well as fire risk! A short-circuit condition can cause damage to engine components and, in rare cases, start a fire in the engine compartment. I have 92,000 miles on this 2019, my father has the problem starting on his at only 40,000 miles and may others have issues as well to very degrees of severity between 25 and 150k miles. I discovered this issue while performing routine air filter maintenance and happened to see the rub damage. no modifications have been done, this is the way the wire is routed from the factory. IMO and estimations This issue far supercedes the danger and severity of the recall that currently exists for the engine block heater cord for these models of trucks. 2 of the photos show the damage and exposed wire as soon as i found it. The last shows the location and the part that caused the rub damage along with a temporary mitigation method: electrical tape with a rubber hose installed as a buffer until a permanent fix can be installed.

NHTSA ID
11696384
Incident
Oct 28, 2025
Driver assistanceFuel system
Filed Oct 22, 2025

Driving at hiway speed and towing a 40' travel trailer the transmission failed and put my family in grave danger. GM is aware of this issue as they have issued a service bulletin due to an engineering flaw.... ( transfer case input and out put shaft failure) This needs to be a recall before someone is killed or injured ( wheels locking up at hiway speeds)

NHTSA ID
11694954
Incident
Sep 30, 2025
Airbags
Filed Aug 27, 2025
Crash reported1 injury reported

The contact, who owns a 2019 Chevrolet Silverado 3500, reported an incident that occurred while driving at approximately 35 MPH. A semi-truck, backing out of a warehouse across three lanes, collided with the driver's side of the contact's vehicle, causing damage to the entire left side. Despite the impact, no airbags were deployed. The collision exacerbated the contact's existing lower back and spine injuries, necessitating medical attention and ongoing physical therapy. A police report was filed following the incident. Although the vehicle was not towed, it was taken to a collision center, which determined that repairs could be made as the frame was not damaged. The contact consulted with the dealer, who was unable to confirm whether the airbag sensors had activated or failed. The manufacturer has not been informed of this potential airbag system failure. The vehicle's mileage at the time of the incident was approximately 63,000.

NHTSA ID
11683400
Incident
Aug 7, 2025
Mileage
63,000 mi
BrakesDriver assistanceElectrical
Filed Jul 31, 2025

1st incident: When driving the vehicle dashboard shut off, no indicators working such as speedometer, gauges etc and brakes were not working, luckily I was in a 60 miles an hour zone so I had to just let the vehicle come to a gravity stop. To turn off the engine and start it back up again. 2nd incident: when driving the dash lights turned off and on like flickering on and off and all the gauges mentioned above did not work, and brakes did not work. This is very scary! All power in the truck is lost while driving and braking issue!

NHTSA ID
11677598
Incident
Jul 31, 2025
Engine
Filed Jan 26, 2025

I continually receive a “Low coolant “ warning on my dash. While the truck was under warranty, the dealership replaced the coolant reservoir which contains the coolant level sensor. Now that my vehicle is no longer under warranty they refuse to fix the problem unless I pay for it. The dealership has refused to acknowledge that there is a problem even after replacing it three times.

NHTSA ID
11638614
Incident
Sep 1, 2024

Manufacturer communications

A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.

PIT5680B

This PI provides information to repair the door water deflector which is not sealed properly allows water into the door jam/sill area.

PIT5099J

PI to help diagnose A/C concern

PIT5509N

This PI provides diagnostic tips for diagnosing electric trailer brakes issues.

PIT5544J

This Preliminary information communicates information on a hydraulic rush type noise from the power steering gear. This noise is a characteristic of the new Active Hydraulic Assist System RPO NV8 and no repairs should be made.  The noise is most noticeable in the cab at idle, in park, with all accessories turned off.

PIP6114

This document restricts dealers from ordering an engine assembly. The technician must contact GM Technical Assistance to have diagnostics verified and that an engine assembly is needed.

PIT5509M

This PI provides diagnostic tips for diagnosing electric trailer brakes issues.

Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.

Compare model years

Complaint and recall counts across every year of this model

Chevrolet Silverado 3500 by model year
YearComplaintsRecallsInvestigationsIssue Index
2026230—
2025121052.0
2024473055.2
2023151039.3
2022273059.6
2021385161.0
2020408160.2
2019Viewing217057.7
2018186049.1
2017136041.2
2016506052.8
2015527163.5
2014103156.1
2013264151.9
2012234157.5
2011295149.4
2010251—
2009106158.4
2008314364.5
2007395361.9
2006520046.3
2005461033.7
2004411043.6
2003421034.7
2002502252.9
2001722356.9
2000802254.6
1999471037.4
1998671042.7
1997611147.3
1996100—
1995000—
1994100—

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.