2024 Chevrolet Silverado 3500

While towing a 24-foot Spartan enclosed racing trailer carrying a Bandolero race car and related equipment on [XXX], I began to feel a slight vibration from the vehicle or trailer. At first, I believed the vibration may have been caused by the road surface, but it steadily intensified. I slowed the truck to approximately 50 mph and activated my hazard lights. I could not initially determine whether the vibration was coming from the truck or trailer. Because I was concerned it could be tire-related, I monitored the truck’s tire-pressure display while my boyfriend monitored the trailer tire pressures. Neither system showed an abnormal pressure reading at that time. Shortly afterward, I heard a loud bang and safely moved onto the highway shoulder. After stopping, I observed that one of the truck tires had lost air pressure. The truck’s tire-pressure monitoring system then displayed zero pressure for that tire. I walked along the shoulder and found the tire tread completely separated from the tire casing several hundred feet behind the vehicle. I recovered and retained the separated tread. The tire remaining on the wheel/rim was missing the tread section that I recovered, indicating a complete tread delamination. The tires were installed on the vehicle when I purchased it on XXX. The vehicle had slightly more than 47,000 miles at the time of the incident, and the tires were original equipment tires. I took the vehicle to an OEM body shop for damage estimates. The body shop measured the remaining tire tread and determined that the tire wear was within reasonable specifications. The estimated total damage to the vehicle is $9,920.60. My [XXX] son and my boyfriend were traveling with me at the time of the incident. Although we were able to move safely to the shoulder, this tire failure created a serious safety concern while towing a loaded enclosed trailer on the highway. Tire size: LT275/65R20. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ID

11769307

Incident

Oct 2, 2026

LT235/80R17 I had the inside dual tire separate and blow out causing damage to my vehicle I was pulling a trailer on interstate and took a bit to find a place to safely get off highway I contacted kenda per my tire shop instructions they wanted me to send them the tire which I sent what was left of it and they came back denying the claim said I drove with low air pressure I have tpms sensors so I would have known if I had a low tire pressure in the meantime I bout two new tires and placed them on front of truck since then I have had two of the same tires separate and loose all tread I fortunately caught them before they blew out contacted kenda warranty and now they are telling me the tread was too low I have the last tires of that batch and still have tread these tires were rotated every 5000 miles at oil changes by the company I purchased tires from

NHTSA ID

11768651

Incident

Jul 15, 2026

The Engine Cooler has a know defect that GM has put out service bulletins for. The engine cooler is cracking, mixing oil and antifreeze that is creating a sludge that runs thru the entire system. GM wants techs to attempt to clean/flush the engine before they approve a new engine to be ordered under warranty. GM is aware of the problem and there should be a recall out on the problem according to the service manager I spoke with at the dealership my truck is at currently. I was told the expected time frame is up to 3 months for the work to be completed, with no loaner available that is equivalent to the vehicle that went to the shop. The recall is necessary because if the engine has a major failure while driving it could cause an accident, if the vehicle is hauling a heavy trailer that could be detrimental because the truck can haul up to 40,000 GCWR.

NHTSA ID

11762702

Incident

Aug 25, 2026

The infotainment/control module in my 2024 Silverado 3500HD failed unexpectedly while I was traveling cross-country. The module is available for inspection upon request. Prior to the failure, I did not receive any warning lamps or messages. When the system failed, I lost access to multiple camera systems integrated into the vehicle, including backup and visibility-assistance cameras used to aid lane changes, parking, maneuvering, and identifying obstacles around the truck. Due to the size and height of this vehicle, these cameras provide important visibility of areas that are difficult to observe directly, including pedestrians, cyclists, and children who may be below the driver's line of sight. The loss of these camera systems reduced situational awareness and increased the risk of a collision while backing, changing lanes, or operating the vehicle in crowded areas. The failure also disabled navigation, hands-free functions, audio, WiFi connectivity, and access to vehicle settings controlled through the infotainment system. The vehicle was inspected by a Chevrolet dealer in Cape Cod, Massachusetts. The dealer attempted a software reflash to correct the issue; however, the procedure rendered the unit completely inoperable. The dealer confirmed that the module required replacement and quoted an estimated repair cost of approximately $1,500. The required replacement part was unavailable, and despite contacting numerous Chevrolet dealerships, I was unable to obtain a repair during my trip. As a result, I was required to continue operating the vehicle while towing a large trailer for an extended period without the camera systems and related functionality. I have also become aware of GM Service Bulletin PIC6630B, which indicates that GM has identified this failure mode and that it is not an isolated occurrence. Given that a single module failure can disable multiple safety features, I request that it be evaluated by an independent authority accordingly.

NHTSA ID

11756996

Incident

Jul 5, 2026

moved the truck on to the lawn and put it in park turned truck off. got out of the truck and went into the garage and 5 min later came out and saw the truck started to roll and went 50 ft and hit a tree.

NHTSA ID

11748695

Incident

Jun 13, 2026

Transmission has shifting issues (hard shifts) . Vehicle is available for inspection upon request. Safety could be an issue if the transmission fails while driving that could cause harm to the vehicle driver and put others at risk. Vehicle is scheduled for inspection however the dealer is very backlogged.

NHTSA ID

11747903

Incident

Jun 28, 2026

I was driving down the XXX Expressway Sunday, XXX, with my children in my vehicle. This is a very heavily traveled highway in [XXX] with heavy traffic. My 2024 Chevy Silverado 3500 Diesel HD Truck with 25,500 miles suddenly started throwing multiple codes, lost power, and steering. Fortunately I was able to "roll into" the emergency lane while muscling the steering in that direction and engaged the emergency brake. My other son was following shortly behind me in his vehicle and pulled over to assist us about 30 mins after my truck was sitting stalled in the HWY. He parked his truck behind mine, put on his hazards, and we were transferring gear from my truck to his truck. At this point my 2024 Chevy HD Silverado Diesel started rolling back on it's own and nearly crushed my son's friend. The parking break was on and it suddenly released on it's own. It took 3 grown men to stop it from crushing my son's friend. The force was so strong that when he lifted his hand to try to stop the truck from rolling, it broke the right rear tail light. He could have been crushed between our two trucks from this situation. I have never been notified by GM of any recalls, however, the truck had to be towed to Ferman Cheverlotte service on Adamo Dr, Tampa Fl and is currently sitting on their lot. I was told by the service tech Michael Stevens that the vehicle had several open recalls that they would address but did not offer any information about what could be wrong. After searching online, I found that GM IS aware of this issue and sent several service bulletins about this exact problem. I had contacted the Ferman service center the week before to bring the truck in because the AC was out and made an appointment for service on Tuesday. The day after I made the appointment my batteries died and had to be replaced by AAA.It is disturbing to know GM and FERMAN Service centers are aware of this safety issue on these HD trucks and never informed me, the consumer. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U

NHTSA ID

11744238

Incident

Jun 14, 2026

Leaking break fluid on my feet with sponge breaks dealer absolutely no help

NHTSA ID

11733461

Incident

Apr 16, 2026

This Preliminary Information (PI) relays to dealer technicians to inspect the valve lifters during adjustment or repair for a rocker arm concern or an instance of low lift height.

This Preliminary Information communication provides information to the technician about vehicles that have an intermittent no crank, no start, or start stall concern with the security light coming on. Technician may find Diagnostic Trouble Codes B3055, B3

This Preliminary Information provides diagnostic tips and guidance for situations where key fobs cannot be learned or programmed successfully.

Beginning with 2026 model year production, the floor console/armrest lamp design was changed by removing the tilt-switch ball. As a result, the lamp remains illuminated when the floor console compartment lid is closed. The BCM turns the lamp off after the ignition is switched off to prevent battery rundown. This PI is to inform dealers of the change in the lamp and operation of the lamp following repairs.

This PI is to instruct dealer on diagnostic procedures that need to be completed prior to replacing a radio or IPC display

This Preliminary information communicates that it is normal for the tailgate to drop faster than it used to after the GM Accessory Kicker Audio System is installed.