RoadVitals

2009 Chevrolet Silverado 3500 Owner Complaints

Reports submitted to NHTSA by owners and drivers, shown in full

Data refreshed

Complaints on fileComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
10
Latest Jul 12, 2021
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
2
Filed in the last 12 monthsReports filed with NHTSA in the trailing 365 days. Recent volume reflects attention and vehicle age as much as anything else.
0
Reports on file since Jul 16, 2010

What this page shows

Our database holds 10 NHTSA owner-reported complaints for the 2009 Chevrolet Silverado 3500. Each one is a report filed by an owner or driver and published by NHTSA without most of them being verified. A complaint is not a confirmed defect, not a recall and not a manufacturer bulletin. Narratives are shown exactly as filed.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Complaints, most recent first

Showing 1–10 of 10

Airbags
Filed Jul 12, 2021

Takata recall. The contact owns a 2009 Chevrolet Silverado 3500. The contact received a recall notice for NHTSA Campaign Number 21V050000 (Air Bags) however, upon contacting the dealer, he was informed that the remedy may cause the dashboard to crack. The contact was then informed that he had to sign a waiver to ensure that the dealer would not be held responsible for any damages to vehicle. The manufacturer was then notified of the issue and confirmed that the dealer would not be held responsible for any cracks or damages to the dashboard. The contact declined to sign the waiver and the vehicle was not repaired. The contact stated that the manufacturer should cover the cost of the dashboard because of the recall. The contact had not experienced a failure. Parts distribution disconnect.

NHTSA ID
11424343
Incident
Apr 1, 2021
Seat belts
Filed Sep 16, 2019

TL* THE CONTACT OWNS A 2009 CHEVROLET SILVERADO 3500. WHILE DRIVING 35 MPH, THE CONTACT HEARD A NOISE THAT SOUNDED LIKE A GUNSHOT. THE CONTACT NOTICED THAT BOTH SEAT BELT RETRACTORS DEPLOYED WITHOUT WARNING. THE CONTACT COASTED THE VEHICLE OVER TO THE SIDE OF THE ROAD. THE SEAT BELT SECURED THE CONTACT, BUT HE WAS ABLE TO RETRACT THE SEAT BELT. THE CONTACT CALLED CHAMPION CHEVROLET OF HOWELL (5000 E GRAND RIVER AVE, HOWELL, MI 48843, (866) 354-3325) AND WAS INFORMED THAT THERE WAS NO TECHNICAL SERVICE BULLETIN OR RECALLS ON THE VEHICLE. THE VEHICLE WAS NOT TAKEN TO A DEALER OR INDEPENDENT MECHANIC AND WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 233,000.

NHTSA ID
11255816
Incident
Sep 14, 2019
Mileage
233,000 mi
Filed Dec 7, 2018

THE DASHBOARD IS CRACKING IN SEVERAL PLACES AND I'M AFRAID THAT IF THE AIRBAG IS DEPLOYED IT MAY SEND PART OF THE DASH INTO THE PASSENGER.

NHTSA ID
11156815
Incident
Jun 17, 2017
Mileage
85,000 mi
Engine
Filed Jan 24, 2018

WHILE DRIVING THE VEHICLE, THE ENGINE SUFFERED COMPLETE FAILURE DUE TO A SHEARED CAMSHAFT PIN. THIS RESULTED IN LOSS OF CONTROL OF THE VEHICLE SINCE IT WOULD NOT RESTART. I NARROWLY MISSED HAVING AN ACCIDENT BECAUSE THIS HAPPENED ON A BUSY MAIN STREET. I FEEL THIS TO BE A VERY SERIOUS SAFETY ISSUE TO WHICH A RECALL SHOULD BE REQUIRED.

NHTSA ID
11064689
Incident
Jan 3, 2018
Mileage
47,655 mi
Airbags
Filed Aug 5, 2016

TL* TAKATA RECALL. THE CONTACT OWNS A 2009 CHEVROLET SILVERADO 3500. THE CONTACT STATED THAT THE SERVICE AIR BAG WARNING LIGHT ILLUMINATED BEFORE BEING NOTIFIED OF NHTSA CAMPAIGN NUMBER: 16V381000 (AIR BAGS). THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS NOT AVAILABLE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

NHTSA ID
10893412
Incident
Jul 25, 2016
Filed Aug 16, 2014

REAR PASSENGER DOOR LOCK DOES NOT LOCK OR UNLOCK ON 2009 CHEVY SILVERADO. WHILE DRIVEING THE GRAND KIDS TO SCHOOL THE REAR DRIVER SIDE DOOR OPENED WHILE GOING AROUND A CORNER. THE GRANDSON DID ADMIT THAT HE HAD HIS HAND ON DOOR HANDLE. COME TO FIND OUT THAT THE DOOR LOCK HAS FAILED ON THIS DOOR. WE ARE LUCKY THAT WE INFORNCE THE SEATBELT RULES OR THIS WOULD HAVE BEEN A REAL ACCIDENT. I CONTACTED GM AND HAD THE VECHILE LOOKED AT. THE DOOR LOCK MOTOR HAS FAILED AND THE DELAER TOLD ME THAT IT IS A KNOWN PROBLEM AND THEY HAVE CHANGED 100'S OF THEM. I CONTACTED GM AND OPENED A CASE BUT GM SAID THAT THEY WILL NOT ADDRESS THE PROBLEM. ANOTHER LOCK HAS FAILED AND AGAIN GM WILL NOT ADMIT THAT THERE IS A PROBLEM WITH THE DOOR LOCKS. I SEE THAT THERE ARE 1000'S OF POSTS ON THE WEB ABOUT FAILED DOOR LOCKS ON THIS YEAR VECHICLE.

NHTSA ID
10625735
Incident
Aug 12, 2012
Mileage
40,000 mi
Airbags
Filed Nov 9, 2012
Crash reported

RAILROAD HYRAIL VEHICLE EQUIPPED, AFTER MARKET, WITH HYRAIL WHEEL ASSEMBLIES WHICH ALLOW THE VEHICLE TO OPERATE ON RAILROAD TRACKS. ONCE HYRAIL (FLANGED) WHEELS ARE RETRACTED, THE VEHICLE IS OPERATED OVER THE HIGHWAYS AND PUBLIC ROADS LIKE ANY OTHER VEHICLE. ON 10/9/12 NEAR FAIRVIEW, PAA RAILROAD EMPLOYEE WAS OPERATING VEHICLE ON THE RAILROAD TRACKS WHEN IT STRUCK A STANDING EQUIPMENT AT APPROX. 15 MPH. AIRBAGS DID NOT DEPLOY. CONCERN IS THAT THE INSTALLATION OF HYRAIL WHEEL ASSEMBLIES MIGHT BE IMPACTING THE AIRBAG SENSOR. THE HYRAIL WHEEL ASSEMBLIES EXTEND APPROX. ONE FOOT OF STEEL FRAMEWORK AHEAD OF THE FRONT AND REAR BUMPERS. THE PLACEMENT OF THESE ASSEMBLIES MIGHT INADVERTENTLY BE AFFECTING AIRBAG DEPLOYMENT IN CRASHES ON THE RAILROAD TRACK AND ON PUBLIC ROADS. *TR

NHTSA ID
10483791
Incident
Oct 9, 2012
Brakes
Filed May 18, 2011

TL*THE CONTACT OWNS A 2009 CHEVROLET SILVERADO 3500. THE CONTACT STATED THE BRAKES WERE VERY SPONGY WHEN HE DEPRESSED THEM AND THEY EXTENDED TO THE FLOOR. HE HAD TO APPLY EXTREME PRESSURE BEFORE HE COULD STOP THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER WHO INFORMED HIM THAT THE BRAKES WERE FUNCTIONING NORMALLY AND HE HAD TO USE MORE PRESSURE WHEN DEPRESSING THEM. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 6,600.

NHTSA ID
10401392
Incident
May 16, 2010
Mileage
6,000 mi
Electrical
Filed Oct 13, 2010
Fire reported

2009 CHEVROLET SILVERADO TRUCK HAD A FIRE IN THE DASH BOARD ON THE PASSENGER SIDE WHILE THE TRUCK WAS PARKED AND IN THE OFF POSITION. THE FIRE WAS ON THE TOP SECTION OF THE DASH OVER THE PASSENGER AIRBAG AREA. *TR

NHTSA ID
10360220
Incident
Oct 12, 2010
Mileage
6,100 mi
Engine
Filed Jul 16, 2010

TL* THE CONTACT OWNS A 2009 CHEVROLET SILVERADO 3500. THE CONTACT STATED WHEN DRIVING AT 40 MPH AND PULLING A 40 FOOT TRAILER LOAD, THE VEHICLE WOULD STALL WITHOUT WARNING. THE DEALER WAS UNABLE TO DUPLICATE THE FAILURE AND DID NOT PROVIDE A REMEDY FOR THE FAILURE. THE FAILURE RECURRED. THE VEHICLE WAS TAKEN TO THE DEALER FOUR TIMES IN RELATION TO THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER ADVISED THE CONTACT TO TAKE THE VEHICLE BACK TO THE DEALER FOR FURTHER INSPECTION. THE FAILURE MILEAGE WAS 76,000 AND THE CURRENT WAS UNKNOWN.

NHTSA ID
10343661
Incident
Jun 27, 2010
Mileage
76,000 mi

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.

Data sources

Data on this page last refreshed .