RoadVitals

2004 Lexus LX470 Problems

Owner-reported complaints filed with NHTSA, grouped by component

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
12
Latest Jul 27, 2018
Components namedHow many of our component categories appear on at least one report for this model year. One report can name several.
9
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
1

What this page shows

Everything below is an owner-reported complaint submitted to NHTSA about the 2004 Lexus LX470, grouped by the component NHTSA recorded on the report. These are not confirmed defects, and they are not recalls. NHTSA does not verify most reports before publishing them, and a category with more reports in it is not evidence that a part is defective.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Reports by component

Ranked by how many owner reports name each component category

  • Fuel system320.0%
  • Suspension320.0%
  • Body & structure213.3%
  • Other / unspecified213.3%
  • Visibility16.7%
  • Electrical16.7%
  • Tires & wheels16.7%
  • Transmission16.7%
  • Engine16.7%

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Each component in detail

What the reports in each category say, in the owners' own words

Fuel system

Reports naming fuel storage or delivery — tanks, pumps, lines, injectors and fuel leaks.

3
reports

From owner reports, verbatim

THE FUEL TANK WAS VENTING REPEATEDLY AND AUDIBLY WHEN OPERATING AT SPEEDS BELOW 30 MPH ALTITUDES OF 3500 FEET AND MORE ON NUMEROUS OCCASIONS. THE GASOLINE IN THE TANK COULD BE HEARD BOILING ALSO. WHEN THE GAS CAP (OEM) WAS REMOVED, GASOLINE VAPORS ESCAPED CONTINUOUSLY UNDER PRESSURE FOR AT LEAST 15 MINUTES.

NHTSA ID 11114083 · filed Jul 27, 2018

CHECK ENGINE ON WITH CODE P0171. THE CODE HAS BEEN ON FOR OVER 6 MONTHS WITHOUT ANY CAUSE/REASON. I HAVE WORKED WITH LEXUS AND FOLLOWED RECOMMENDATIONS FROM LEXUS WITHOUT ANY SUCCESS OF RESOLVING IT. LEXUS TOOK A FUEL SAMPLE IN AUGUST 2010 AND I HAVE NOT RECEIVED ANY RESPONSES FROM LEXUS AS OF NOV. 15, 2010. SINCE THE "CHECK ENGINE" LIGHT HAS BEEN ON REGARDLESS SINCE FEB. 20, 2010, THE FUNCTION OF "CHECK ENGINE" LIGHT IS LOST. THIS IS A SAFETY HAZARD AS THE DRIVER WILL NO LONGER RECEIVE ANY WARNING OF ANY REAL POTENTIAL PROBLEM WITH THE VEHICLE. UPDATED 01/20/11 *BF THE CONSUMER WAS INFORMED THE OXYGEN SENSOR NEEDED TO REPLACED. HOWEVER, THE CHECK ENGINE LIGHT ILLUMINATED AGAIN. THE DEALER HAS BEEN UNABLE TO PINPOINT THE PROBLEM.

NHTSA ID 10368851 · filed Nov 29, 2010

Too few reports in this category for a page of its own — they appear in the full complaint list.

Suspension

Reports naming suspension components — springs, struts, shocks, control arms and related hardware.

3
reports

From owner reports, verbatim

NORMAL DRIVING, THEN SUV BECAME VERY BOUNCY. AIR SUSPENSION SYSTEM FAILED CAUSING DEFAULT TO HIGHEST SUSPENSION LEVEL. NO SUSPENSION CHARACTERISTICS AT ALL GOING OVER BUMPS OR MAKING TURNS. THE WHOLE CAR WOULD SHAKE AND BOUNCE OVER ANY SLIGHT IMPERFECTION IN THE ROAD. THE CAR FELT LIKE IT WOULD TIP OVER GOING AROUND TURNS. FIRST TIME THIS HAPPENED AT 10,000 MILES. AT THAT TIME THE DEALER REPLACED UNDER WARRANTY THE REAR SENSORS THAT HAD FAILED. BOUGHT THE CAR BACK TO THE DEALER TODAY. THEY COMFIRMED THAT ONE OF REAR SENSORS HAVE FAILED AGAIN AND BOTH OF THE FRONT SENSORS HAVE FAILED. CAR HAS 48,700 MILES. *TR

NHTSA ID 10361203 · filed Oct 19, 2010

2004 LX470 AHC (AUTOMATIC HEIGHT CONTROL FAILURE)! AS OF JANUARY 22, 2008, THE AHC FAILED. THE CAR NOW RIDES LIKE A BUCKBOARD; EVEN THOUGH ONE IS ON THE HIGHWAY. THE CAR WILL EVEN TILT TO ONE SIDE WHILE GOING DOWN THE ROAD. THE CAR SITS VERY LOW AND THE HEIGHT WILL NOT COME UP TO THE "N" LEVEL AND STAYS IN THE LOW POSITION. THE "ACH OFF LIGHT" KEEPS FLASHING. SOMETIMES THE CAR WILL COME UP A BIT, BUT THEN GOES BACK DOWN. IF THE LIGHT SAYS THE CAR IS IN THE "N" POSITION, IT IS NOT. IT IS NOW IN THE LOW POSITION. THE CAR DOES NOT COME UP EVEN WHEN ONE IS AT SPEED. ON OCCASION THE CAR'S REAR END WILL BE ALL THE WAY DOWN AND THE FRONT END IS IN THE NORMAL POSITION, WHICH PUTS THE HEADLIGHTS VERY HIGH. WHEN THE CAR IS IN THE LOW POSITION, AS IT IS PRESENTLY, THERE IS VERY LITTLE SUSPENSION TRAVEL AND VIRTUALLY NO WAY TO CONTROL THE VEHICLE IN A SUDDEN MANEUVER. IN ADDITION, THE CAR WILL OSCILLATE FROM FRONT TO BACK AS IF IT WERE A BOAT GONG INTO WAVES. I CALLED LEXUS CUSTOMER SERVICE. I GOT A VERY POLITE PERSON, BUT NO REAL EXPLANATION OR HELP. I NOW HAVE AN APPOINTMENT WITH THE LOCAL LEXUS DEALER TO GET THE CAR REPAIRED. HOWEVER, I FEEL THIS TYPE OF SUSPENSION SYSTEM FAILURE IS AN "EXTREME SAFETY HAZARD". THESE CARS SHOULD BE RECALLED BEFORE SOMEONE GETS INJURED OR KILLED. SHOULD A SUSPENSION FAILURE OCCUR AT HIGHWAY SPEED, THE CAR COULD EASILY GO OUT OF CONTROL. *TR

NHTSA ID 10216154 · filed Jan 26, 2008

Too few reports in this category for a page of its own — they appear in the full complaint list.

Body & structure

Reports naming the vehicle structure, frame, body panels, doors, hood and trim.

2
reports

From owner reports, verbatim

TL* THE CONTACT OWNS A 2004 LEXUS LX470. DURING A VEHICLE STATE INSPECTION AT AN INDEPENDENT MECHANIC, RUST WAS DISCOVERED ON THE FRONT FRAME BY THE SWAY BAR AND BRACKETS AS WELL AS OTHER AREAS OF THE FRAME. THE CONTACT WAS INFORMED THAT THE BRACKETS NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS NOT TAKEN TO A DEALER FOR DIAGNOSTIC TESTING OR REPAIRS. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS APPROXIMATELY 178,000.

NHTSA ID 11051585 · filed Nov 30, 2017

SEVERAL DAYS AFTER THE CONSUMER PURCHASED HIS 2004 LEXUS LX470 ONE OF IT'S TIRES BLEWOUT. THE AFTERMARKET DVD SYSTEM WAS INSTALLED POORLY. *NM EACH TIME THE VEHICLE HEATED UP IN THE SUMMER, THE DVD BOX WOULD MOVE AROUND, THE NAVIGATION SYSTEM NEVER WORKED PROPERLY, THE SPEAKERS DID NOT WORK AT ALL, WHEN MAKING OR RECEIVING CALLS, THE RADIO WOULD SHUT OFF, THE AM RECEPTION WAS POOR, THE VEHICLE HANDLED POORLY IN THE SNOW AND THE INSTRUMENT PANEL COVER NEEDED REPLACEMENT AS OIL AND WATER FROM THE INSIDE OF THE VEHICLE SPLASHED ON THE COVER. THE CONSUMER REQUESTED A REFUND OF MONEY OR A REPLACEMENT VEHICLE. *SC *JB

NHTSA ID 10115544 · filed Mar 7, 2005

Too few reports in this category for a page of its own — they appear in the full complaint list.

Other / unspecified

Reports whose component NHTSA recorded as unknown, or that do not map to one of the categories above.

2
reports

From owner reports, verbatim

SEVERAL DAYS AFTER THE CONSUMER PURCHASED HIS 2004 LEXUS LX470 ONE OF IT'S TIRES BLEWOUT. THE AFTERMARKET DVD SYSTEM WAS INSTALLED POORLY. *NM EACH TIME THE VEHICLE HEATED UP IN THE SUMMER, THE DVD BOX WOULD MOVE AROUND, THE NAVIGATION SYSTEM NEVER WORKED PROPERLY, THE SPEAKERS DID NOT WORK AT ALL, WHEN MAKING OR RECEIVING CALLS, THE RADIO WOULD SHUT OFF, THE AM RECEPTION WAS POOR, THE VEHICLE HANDLED POORLY IN THE SNOW AND THE INSTRUMENT PANEL COVER NEEDED REPLACEMENT AS OIL AND WATER FROM THE INSIDE OF THE VEHICLE SPLASHED ON THE COVER. THE CONSUMER REQUESTED A REFUND OF MONEY OR A REPLACEMENT VEHICLE. *SC *JB

NHTSA ID 10115544 · filed Mar 7, 2005

I HAVE A 2004 LEXUS GX 470 (NEW) THAT WHEN THE A/C COMPRESSOR COMES ON THE COMPUTER ADVANCES THE IDLE APPROXIMATELY 250 RPM. THE CAR IS STANDARD WITH AUTOMATIC TEMP CONTROL SO THERE IS NO SET ON/OFF CYCLE FOR THE AC COMPRESSOR. SITTING AT AN INTERSECTION OR MOVING SLOWLY FORWARD IN TRAFFIC, THE CAR WILL SUDDENLY MOVE FORWARD (OR REVERSE IF BACKING) CAUSING THE POTENTIAL FOR A SERIOUS ACCIDENT. THE CAR HAS BEEN TO THE DEALER WHO ACKNOWLEDGES THE PROBLEM AND DEMONSTRATED THE SAME CONDITION ON OTHER VEHICLES. THEY REQUESTED HELP FROM LEXUS AND WERE TOLD THAT THIS HAS NOT BEEN IDENTIFIED AS A SERIOUS PROBLEM THEREFORE THERE IS NOTHING TO BE DONE.*AK

NHTSA ID 10062200 · filed Mar 15, 2004

Too few reports in this category for a page of its own — they appear in the full complaint list.

Visibility

Reports naming windshields, glass, wipers, defrosters and mirrors.

1
report

From owner reports, verbatim

TL*- THE CONTACT OWNS A 2004 LEXUS LX470 WITH AN ODOMETER READING OF 300 MILES. THE CONTACT STATED THAT THE VEHICLE CAUGHT ON FIRE WHEN PARKED. THE CONTACT WAS INFORMED OF THE VEHICLE FIRE BY HER FRIEND AND WHEN SHE TRIED TO OPEN THE LIFTGATE DOOR TO GET HER DOGS OUT THE DOOR KEYS WOULD NOT WORK. THE CONTACT TRIED TO OPEN THE LIFTGATE DOOR MANUALLY, BUT BECAUSE OF THE ELECTRICAL FIRE, THE MANUAL OVERRIDE FAILED, AS A RESULT THE CONTAC'TS DOGS DIED. AN INVESTIGATOR EXAMENED THE VEHICLE AND IT WAS FOUND THAT THE SUNROOF MOTOR WAS THE CAUSE OF THE FIRE. THE CONTACT HAD HER INSURANCE COMPANY CALL THE MANUFACTURER ABOUT THE FIRE, AND THEY WERE TOLD THAT THIS HAS NEVER HAPPENED BEFORE AND THEY WILL ONLY RESPOND BY WRITING. THE CONTACT STATED THAT THE FIRE DEPARTMENT AND THE POLICE CAME TO THE SCENE. *AK

NHTSA ID 10182355 · filed Feb 12, 2007

Too few reports in this category for a page of its own — they appear in the full complaint list.

Electrical

Reports naming the electrical system — wiring, battery, charging, control modules, infotainment and electrical accessories.

1
report

From owner reports, verbatim

I OWN A 2004 LEXUS LX470. THE CENTER CONSOLE INSTRUMENT ARRAY HAD TO BE REPLACED TWICE SINCE I PURCHASED THE VEHICLE. THERE WAS NO CRASH OR ACCIDENT. BUT WHEN IT DIED, THERE IS NO FUNCTIONALITY OF THE SPEEDOMETER, HEATER, AC, RADIO. IT WAS REPLACED BOTH TIMES, THE FIRST TIME UNDER WARRANTY. THE SECOND TIME, THE DEALER REPLACED IT OUTSIDE OF WARRANTY FREE OF CHARGE. I WAS TOLD IT WOULD HAVE COST OVER $4500.00. THE FACT THAT THEY REPLACED IT AT NO CHARGE TO ME AFTER THE WARRANTY EXPIRED MAKES ME SUSPICIOUS THIS IS NOT AN UNCOMMON OCCURRENCE. *TR

NHTSA ID 10310679 · filed Feb 15, 2010

Too few reports in this category for a page of its own — they appear in the full complaint list.

Tires & wheels

Reports naming tires, wheels, hubs, or the tire-pressure monitoring system.

1
report

From owner reports, verbatim

SEVERAL DAYS AFTER THE CONSUMER PURCHASED HIS 2004 LEXUS LX470 ONE OF IT'S TIRES BLEWOUT. THE AFTERMARKET DVD SYSTEM WAS INSTALLED POORLY. *NM EACH TIME THE VEHICLE HEATED UP IN THE SUMMER, THE DVD BOX WOULD MOVE AROUND, THE NAVIGATION SYSTEM NEVER WORKED PROPERLY, THE SPEAKERS DID NOT WORK AT ALL, WHEN MAKING OR RECEIVING CALLS, THE RADIO WOULD SHUT OFF, THE AM RECEPTION WAS POOR, THE VEHICLE HANDLED POORLY IN THE SNOW AND THE INSTRUMENT PANEL COVER NEEDED REPLACEMENT AS OIL AND WATER FROM THE INSIDE OF THE VEHICLE SPLASHED ON THE COVER. THE CONSUMER REQUESTED A REFUND OF MONEY OR A REPLACEMENT VEHICLE. *SC *JB

NHTSA ID 10115544 · filed Mar 7, 2005

Too few reports in this category for a page of its own — they appear in the full complaint list.

Transmission

Reports naming the automatic or manual transmission, including shifting behaviour, shudder, slipping and transmission control modules.

1
report

From owner reports, verbatim

LETTER FROM SENATOR BOOZMAN ON BEHALF OF CONSTITUENT REGARDING PROBLEMS HIS 2004 LEXUS LX470 *TGW THE CONSUMER STATED HE NOTICED THE VEHICLE WOULD SHAKE AND/OR VIBRATE WHILE DRIVING IN 5TH GEAR. THE CONSUMER TOOK THE VEHICLE TO THE DEALER AND WAS ADVISED THAT THE VENT ON THE TRANSMISSION WAS ALLOWING WATER INTO THE TRANSMISSION. *JB UPDATED 01/12/11. *JB

NHTSA ID 10368839 · filed Dec 1, 2010

Too few reports in this category for a page of its own — they appear in the full complaint list.

Engine

Reports naming the engine itself — including stalling, misfires, oil consumption, cooling and internal engine components.

1
report

From owner reports, verbatim

CHECK ENGINE ON WITH CODE P0171. THE CODE HAS BEEN ON FOR OVER 6 MONTHS WITHOUT ANY CAUSE/REASON. I HAVE WORKED WITH LEXUS AND FOLLOWED RECOMMENDATIONS FROM LEXUS WITHOUT ANY SUCCESS OF RESOLVING IT. LEXUS TOOK A FUEL SAMPLE IN AUGUST 2010 AND I HAVE NOT RECEIVED ANY RESPONSES FROM LEXUS AS OF NOV. 15, 2010. SINCE THE "CHECK ENGINE" LIGHT HAS BEEN ON REGARDLESS SINCE FEB. 20, 2010, THE FUNCTION OF "CHECK ENGINE" LIGHT IS LOST. THIS IS A SAFETY HAZARD AS THE DRIVER WILL NO LONGER RECEIVE ANY WARNING OF ANY REAL POTENTIAL PROBLEM WITH THE VEHICLE. UPDATED 01/20/11 *BF THE CONSUMER WAS INFORMED THE OXYGEN SENSOR NEEDED TO REPLACED. HOWEVER, THE CHECK ENGINE LIGHT ILLUMINATED AGAIN. THE DEALER HAS BEEN UNABLE TO PINPOINT THE PROBLEM.

NHTSA ID 10368851 · filed Nov 29, 2010

Too few reports in this category for a page of its own — they appear in the full complaint list.

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.

Elsewhere on this vehicle

Data sources

Data on this page last refreshed .