2004 Lexus LX470

THE FUEL TANK WAS VENTING REPEATEDLY AND AUDIBLY WHEN OPERATING AT SPEEDS BELOW 30 MPH ALTITUDES OF 3500 FEET AND MORE ON NUMEROUS OCCASIONS. THE GASOLINE IN THE TANK COULD BE HEARD BOILING ALSO. WHEN THE GAS CAP (OEM) WAS REMOVED, GASOLINE VAPORS ESCAPED CONTINUOUSLY UNDER PRESSURE FOR AT LEAST 15 MINUTES.

NHTSA ID

11114083

Incident

Jul 14, 2018

Mileage

113,000 mi

TL* THE CONTACT OWNS A 2004 LEXUS LX470. DURING A VEHICLE STATE INSPECTION AT AN INDEPENDENT MECHANIC, RUST WAS DISCOVERED ON THE FRONT FRAME BY THE SWAY BAR AND BRACKETS AS WELL AS OTHER AREAS OF THE FRAME. THE CONTACT WAS INFORMED THAT THE BRACKETS NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS NOT TAKEN TO A DEALER FOR DIAGNOSTIC TESTING OR REPAIRS. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS APPROXIMATELY 178,000.

NHTSA ID

11051585

Incident

Nov 27, 2017

Mileage

178,000 mi

LETTER FROM SENATOR BOOZMAN ON BEHALF OF CONSTITUENT REGARDING PROBLEMS HIS 2004 LEXUS LX470 *TGW THE CONSUMER STATED HE NOTICED THE VEHICLE WOULD SHAKE AND/OR VIBRATE WHILE DRIVING IN 5TH GEAR. THE CONSUMER TOOK THE VEHICLE TO THE DEALER AND WAS ADVISED THAT THE VENT ON THE TRANSMISSION WAS ALLOWING WATER INTO THE TRANSMISSION. *JB UPDATED 01/12/11. *JB

NHTSA ID

10368839

Incident

Dec 1, 2010

CHECK ENGINE ON WITH CODE P0171. THE CODE HAS BEEN ON FOR OVER 6 MONTHS WITHOUT ANY CAUSE/REASON. I HAVE WORKED WITH LEXUS AND FOLLOWED RECOMMENDATIONS FROM LEXUS WITHOUT ANY SUCCESS OF RESOLVING IT. LEXUS TOOK A FUEL SAMPLE IN AUGUST 2010 AND I HAVE NOT RECEIVED ANY RESPONSES FROM LEXUS AS OF NOV. 15, 2010. SINCE THE "CHECK ENGINE" LIGHT HAS BEEN ON REGARDLESS SINCE FEB. 20, 2010, THE FUNCTION OF "CHECK ENGINE" LIGHT IS LOST. THIS IS A SAFETY HAZARD AS THE DRIVER WILL NO LONGER RECEIVE ANY WARNING OF ANY REAL POTENTIAL PROBLEM WITH THE VEHICLE. UPDATED 01/20/11 *BF THE CONSUMER WAS INFORMED THE OXYGEN SENSOR NEEDED TO REPLACED. HOWEVER, THE CHECK ENGINE LIGHT ILLUMINATED AGAIN. THE DEALER HAS BEEN UNABLE TO PINPOINT THE PROBLEM.

NHTSA ID

10368851

Incident

Feb 20, 2010

Mileage

118,000 mi

NORMAL DRIVING, THEN SUV BECAME VERY BOUNCY. AIR SUSPENSION SYSTEM FAILED CAUSING DEFAULT TO HIGHEST SUSPENSION LEVEL. NO SUSPENSION CHARACTERISTICS AT ALL GOING OVER BUMPS OR MAKING TURNS. THE WHOLE CAR WOULD SHAKE AND BOUNCE OVER ANY SLIGHT IMPERFECTION IN THE ROAD. THE CAR FELT LIKE IT WOULD TIP OVER GOING AROUND TURNS. FIRST TIME THIS HAPPENED AT 10,000 MILES. AT THAT TIME THE DEALER REPLACED UNDER WARRANTY THE REAR SENSORS THAT HAD FAILED. BOUGHT THE CAR BACK TO THE DEALER TODAY. THEY COMFIRMED THAT ONE OF REAR SENSORS HAVE FAILED AGAIN AND BOTH OF THE FRONT SENSORS HAVE FAILED. CAR HAS 48,700 MILES. *TR

NHTSA ID

10361203

Incident

Oct 17, 2010

Mileage

48,700 mi

I OWN A 2004 LEXUS LX470. THE CENTER CONSOLE INSTRUMENT ARRAY HAD TO BE REPLACED TWICE SINCE I PURCHASED THE VEHICLE. THERE WAS NO CRASH OR ACCIDENT. BUT WHEN IT DIED, THERE IS NO FUNCTIONALITY OF THE SPEEDOMETER, HEATER, AC, RADIO. IT WAS REPLACED BOTH TIMES, THE FIRST TIME UNDER WARRANTY. THE SECOND TIME, THE DEALER REPLACED IT OUTSIDE OF WARRANTY FREE OF CHARGE. I WAS TOLD IT WOULD HAVE COST OVER $4500.00. THE FACT THAT THEY REPLACED IT AT NO CHARGE TO ME AFTER THE WARRANTY EXPIRED MAKES ME SUSPICIOUS THIS IS NOT AN UNCOMMON OCCURRENCE. *TR

NHTSA ID

10310679

Incident

Jun 1, 2008

Mileage

50,000 mi

2004 LX470 AHC (AUTOMATIC HEIGHT CONTROL FAILURE)! AS OF JANUARY 22, 2008, THE AHC FAILED. THE CAR NOW RIDES LIKE A BUCKBOARD; EVEN THOUGH ONE IS ON THE HIGHWAY. THE CAR WILL EVEN TILT TO ONE SIDE WHILE GOING DOWN THE ROAD. THE CAR SITS VERY LOW AND THE HEIGHT WILL NOT COME UP TO THE "N" LEVEL AND STAYS IN THE LOW POSITION. THE "ACH OFF LIGHT" KEEPS FLASHING. SOMETIMES THE CAR WILL COME UP A BIT, BUT THEN GOES BACK DOWN. IF THE LIGHT SAYS THE CAR IS IN THE "N" POSITION, IT IS NOT. IT IS NOW IN THE LOW POSITION. THE CAR DOES NOT COME UP EVEN WHEN ONE IS AT SPEED. ON OCCASION THE CAR'S REAR END WILL BE ALL THE WAY DOWN AND THE FRONT END IS IN THE NORMAL POSITION, WHICH PUTS THE HEADLIGHTS VERY HIGH. WHEN THE CAR IS IN THE LOW POSITION, AS IT IS PRESENTLY, THERE IS VERY LITTLE SUSPENSION TRAVEL AND VIRTUALLY NO WAY TO CONTROL THE VEHICLE IN A SUDDEN MANEUVER. IN ADDITION, THE CAR WILL OSCILLATE FROM FRONT TO BACK AS IF IT WERE A BOAT GONG INTO WAVES. I CALLED LEXUS CUSTOMER SERVICE. I GOT A VERY POLITE PERSON, BUT NO REAL EXPLANATION OR HELP. I NOW HAVE AN APPOINTMENT WITH THE LOCAL LEXUS DEALER TO GET THE CAR REPAIRED. HOWEVER, I FEEL THIS TYPE OF SUSPENSION SYSTEM FAILURE IS AN "EXTREME SAFETY HAZARD". THESE CARS SHOULD BE RECALLED BEFORE SOMEONE GETS INJURED OR KILLED. SHOULD A SUSPENSION FAILURE OCCUR AT HIGHWAY SPEED, THE CAR COULD EASILY GO OUT OF CONTROL. *TR

NHTSA ID

10216154

Incident

Jan 22, 2008

Mileage

35,000 mi

TL*- THE CONTACT OWNS A 2004 LEXUS LX470 WITH AN ODOMETER READING OF 300 MILES. THE CONTACT STATED THAT THE VEHICLE CAUGHT ON FIRE WHEN PARKED. THE CONTACT WAS INFORMED OF THE VEHICLE FIRE BY HER FRIEND AND WHEN SHE TRIED TO OPEN THE LIFTGATE DOOR TO GET HER DOGS OUT THE DOOR KEYS WOULD NOT WORK. THE CONTACT TRIED TO OPEN THE LIFTGATE DOOR MANUALLY, BUT BECAUSE OF THE ELECTRICAL FIRE, THE MANUAL OVERRIDE FAILED, AS A RESULT THE CONTAC'TS DOGS DIED. AN INVESTIGATOR EXAMENED THE VEHICLE AND IT WAS FOUND THAT THE SUNROOF MOTOR WAS THE CAUSE OF THE FIRE. THE CONTACT HAD HER INSURANCE COMPANY CALL THE MANUFACTURER ABOUT THE FIRE, AND THEY WERE TOLD THAT THIS HAS NEVER HAPPENED BEFORE AND THEY WILL ONLY RESPOND BY WRITING. THE CONTACT STATED THAT THE FIRE DEPARTMENT AND THE POLICE CAME TO THE SCENE. *AK

NHTSA ID

10182355

Incident

May 2, 2004

Mileage

300 mi

Lexus Safety Recall and Service Campaign - Technician Certification Requirements 4.13.2022

POL: This consolidated Tire Warranty Guide contains the complete warranty terms for all brands of ground and spare tires currently in use by Lexus. This information must be kept near the point of vehicle sale and be available to any customer that requests it. Customers can find this information on the Owner?s section of Lexus.com. Dealers can locate a copy of this guide on the Claims Processing & Resource Center in Dealer Daily as well.

TSB: Vehicles may display evidence of a fluid leak or fluid seep from powertrain components. This bulletin explains how to determine the differences between a fluid leak versus a fluid seep. Cases that are determined to be a ?leak? should be repaired accordingly and will be covered under warranty if applicable. Cases that are determined to be a ?seep? should be documented on the repair order and inspected at the next service interval. Follow the Repair Information in this bulletin to determine if the concern in question is a fluid leak or fluid seep and review the Repair Procedure section to address this condition.

TSB: Vehicles may display evidence of a fluid leak or fluid seep from powertrain components. This bulletin explains how to determine the differences between a fluid leak versus a fluid seep. Cases that are determined to be a ?leak? should be repaired accordingly and will be covered under warranty if applicable. Cases that are determined to be a ?seep? should be documented on the repair order and inspected at the next service interval. Follow the Repair Information in this bulletin to determine if the concern in question is a fluid leak or fluid seep and review the Repair Procedure section to address this condition.

TSB: SUPERSESSION NOTICE The information contained in this bulletin supersedes Service Bulletin Nos. ST004-01, SU001-08, and L-SB-0174-08. The aforementioned bulletins are obsolete, and any printed versions should be discarded. Be sure to review the entire content of this service bulletin before proceeding. This Service Bulletin provides best practice procedures for vehicle pulling complaint, diagnosis, and repair for 2002 ? 2021 model year Lexus vehicles. This information supplements Repair Manual procedures when the symptoms are: ?Vehicle Pulling: The vehicle moves to the right or left when the driver holds the steering wheel while driving straight ahead without exerting steering effort. ?Steering Wheel Off Center: The vehicle travels straight, but the steering wheel is not pointed straight ahead. The vehicle is not pulling. Before repairing a vehicle pulling to one side, it is necessary to clearly identify the cause of the pulling condition. Frequently, pulling to one side is diagnosed as a wheel alignment concern. However, the actual cause may be related to the lateral force generated by the tires, vehicle damage, road crown or worn components. Performing a wheel alignment when tire force is the cause could result in the wheel alignment being set at a value outside of specifications. This could then cause other problems such as uneven tire wear, etc. A customer may notice a pull to the left when in the left lanes of travel and notice a pull to the right or no pull when traveling in the right lanes of travel on the very same section of roadway. This road crown effect is environmental and cannot be corrected with suspension adjustments or any other wheel or tire modification discussed in this bulletin.

TSB: OBSOLETE NOTICE June 23, 2020: This bulletin is now obsolete. Please see L-SB-0023-20.