2002 Lexus LX470

TL* THE CONTACT OWNS A 2002 LEXUS LX470. WHILE DRIVING ON A MOUNTAIN ROAD AT 40 MPH, THE VEHICLE'S WARNING SENSOR BEGAN BEEPING AND THE VEHICLE STOPPED ABRUPTLY. AS A RESULT, THE VEHICLE VEERED OFF INTO THE OPPOSITE LANE TOWARDS ONCOMING TRAFFIC. THE CONTACT DROVE 15 MPH UNTIL SHE REACHED HER DESTINATION. THE VEHICLE WAS TOWED TO SOUTH BAY LEXUS (3215 PACIFIC COAST HWY, TORRANCE, CA 90505, 310-325-9999), BUT NO FAILURE WAS FOUND. THE DEALER NOTIFIED THE MANUFACTURER OF THE DEFECT; HOWEVER, THEIR DIAGNOSTICS SHOWED NO FAILURES RELATED TO THE VEHICLE. PRIOR TO THE FAILURE, WHILE DRIVING 65 MPH, THE CONTACT EXPERIENCED THE SAME FAILURE, BUT THE VEHICLE DID NOT STOP WITHOUT WARNING. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 164,000. THE VIN WAS UNKNOWN.

NHTSA ID

11245852

Incident

Aug 11, 2019

Mileage

164,000 mi

TRANSMISSION FAILURE AT HIGHWAY SPEED. A LOUD BANG, GRINDING AND SMELL OF BURNING TRANSMISSION FLUID. SMALL FIRE FROM LEAKING TRANSMISSION FLUID. HIGHER RATE OF THESE TYPES OF FAILURES FOR 2000 - 2002 LX470 SUV'S *JS

NHTSA ID

10455459

Incident

Aug 14, 2011

Mileage

110,000 mi

WATER WAS LEAKING INTO THE BACK OF THE VEHICLE AND SOAKING THE INTERIOR. UPON INSPECTION OF THE VEHICLE BY THE DEALERSHIP, THEY THOUGHT THE LEAK WAS DUE TO THE SPOILER. THEY PATCHED THE HOLES IN SPOILER AND REPLACED THE ENTIRE HATCH. BUT THE LEAK RECURRED. CURRENTLY, DEALERSHIP INDICATED THAT THE WATER WAS SEEPING THROUGH THE LIGHT IN THE THIRD DOOR HATCH WHICH HAD A LEAK. *AK

NHTSA ID

10076209

Incident

Sep 9, 2002

Mileage

5,704 mi

WHILE DRIVING 70 MPH ON THE HIGHWAY TRACTION WARNING INDICATOR ILLUMINATED, AND THE VEHICLE LOST BRAKE POWER AND STEERING FOR A PERIOD OF ONE MINUTE. DURING THAT TIME VEHICLE SWERVED LEFT TO RIGHT, BUT DID NOT COME IN CONTACT WITH ANY OTHER VEHICLES OR OBJECTS ON THE ROAD. TRACTION LIGHT WENT OFF, AND VEHICLE RETURNED TO NORMAL. THE VEHICLE WAS TAKEN TO A DEALER, WHO DID A DIAGNOSTIC TEST. IT WAS FOUND THAT HYDRAULIC UNIT ON THE BRAKE BOOSTER WAS THE CAUSE OF THE PROBLEM, AND WAS REPLACED. *AK

NHTSA ID

10057903

Incident

Feb 7, 2004

Mileage

30,800 mi

AT THE 20K SERVICE ON OUR 2002 LEXUS LS430 WE WERE INFORMEDTHAT WE NEEDED THE FRONT AND REAR BARK PADS REPLACED AND THE DICS TURNED AT OUR COST OF $588. WE WERE TOLD THAT LEXUS REDESIGNED THE SENSORS AND WE WOULD NEED TO REPEAT THIS EACH 20K. HOW CAN A CAR THAT SELLS FOR OVER 60 THOUSAND DOLLARS HAVE SUCH A BAD REDESIGN?

NHTSA ID

10040963

Incident

Jul 31, 2003

Mileage

22,792 mi

Lexus Safety Recall and Service Campaign - Technician Certification Requirements 4.13.2022

POL: This consolidated Tire Warranty Guide contains the complete warranty terms for all brands of ground and spare tires currently in use by Lexus. This information must be kept near the point of vehicle sale and be available to any customer that requests it. Customers can find this information on the Owner?s section of Lexus.com. Dealers can locate a copy of this guide on the Claims Processing & Resource Center in Dealer Daily as well.

TSB: Vehicles may display evidence of a fluid leak or fluid seep from powertrain components. This bulletin explains how to determine the differences between a fluid leak versus a fluid seep. Cases that are determined to be a ?leak? should be repaired accordingly and will be covered under warranty if applicable. Cases that are determined to be a ?seep? should be documented on the repair order and inspected at the next service interval. Follow the Repair Information in this bulletin to determine if the concern in question is a fluid leak or fluid seep and review the Repair Procedure section to address this condition.

TSB: Vehicles may display evidence of a fluid leak or fluid seep from powertrain components. This bulletin explains how to determine the differences between a fluid leak versus a fluid seep. Cases that are determined to be a ?leak? should be repaired accordingly and will be covered under warranty if applicable. Cases that are determined to be a ?seep? should be documented on the repair order and inspected at the next service interval. Follow the Repair Information in this bulletin to determine if the concern in question is a fluid leak or fluid seep and review the Repair Procedure section to address this condition.

TSB: OBSOLETE NOTICE June 23, 2020: This bulletin is now obsolete. Please see L-SB-0023-20.

TSB: SUPERSESSION NOTICE The information contained in this bulletin supersedes Service Bulletin Nos. ST004-01, SU001-08, and L-SB-0174-08. The aforementioned bulletins are obsolete, and any printed versions should be discarded. Be sure to review the entire content of this service bulletin before proceeding. This Service Bulletin provides best practice procedures for vehicle pulling complaint, diagnosis, and repair for 2002 ? 2021 model year Lexus vehicles. This information supplements Repair Manual procedures when the symptoms are: ?Vehicle Pulling: The vehicle moves to the right or left when the driver holds the steering wheel while driving straight ahead without exerting steering effort. ?Steering Wheel Off Center: The vehicle travels straight, but the steering wheel is not pointed straight ahead. The vehicle is not pulling. Before repairing a vehicle pulling to one side, it is necessary to clearly identify the cause of the pulling condition. Frequently, pulling to one side is diagnosed as a wheel alignment concern. However, the actual cause may be related to the lateral force generated by the tires, vehicle damage, road crown or worn components. Performing a wheel alignment when tire force is the cause could result in the wheel alignment being set at a value outside of specifications. This could then cause other problems such as uneven tire wear, etc. A customer may notice a pull to the left when in the left lanes of travel and notice a pull to the right or no pull when traveling in the right lanes of travel on the very same section of roadway. This road crown effect is environmental and cannot be corrected with suspension adjustments or any other wheel or tire modification discussed in this bulletin.