RoadVitals

2013 Lexus LX570 Owner Complaints

Reports submitted to NHTSA by owners and drivers, shown in full

Data refreshed

Complaints on fileComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
6
Latest Sep 27, 2019
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
0
Filed in the last 12 monthsReports filed with NHTSA in the trailing 365 days. Recent volume reflects attention and vehicle age as much as anything else.
0
Reports on file since Aug 10, 2015

What this page shows

Our database holds 6 NHTSA owner-reported complaints for the 2013 Lexus LX570. Each one is a report filed by an owner or driver and published by NHTSA without most of them being verified. A complaint is not a confirmed defect, not a recall and not a manufacturer bulletin. Narratives are shown exactly as filed.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Complaints, most recent first

Showing 1–6 of 6

AirbagsSeat belts
Filed Sep 27, 2019

TL* THE CONTACT OWNS A 2013 LEXUS LX570. WHEN THE IGNITION WAS STARTED, THE AIR BAG MALFUNCTION WARNING INDICATOR ILLUMINATED. THE CONTACT STATED THAT THE VEHICLE WAS SERVICED PER NHTSA CAMPAIGN NUMBER: 18V887000 (AIR BAGS, SEAT BELTS) IN AUGUST OF 2019, BUT THE FAILURE RECURRED. THE CONTACT ALSO HAD THE FRONT DRIVER'S SIDE AIR BAG REPLACED. THE VEHICLE WAS TAKEN TO LEXUS OF MARIN (LOCATED AT 513 FRANCISCO BLVD E, SAN RAFAEL, CA 94901, (415) 326-7419) WHERE IT WAS DIAGNOSED THAT THE WIRING HARNESS NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 66,000.

NHTSA ID
11258637
Incident
Dec 1, 2018
Mileage
66,000 mi
AirbagsSeat belts
Filed Jun 6, 2019

AIRBAG 'OFF INDICATOR STAYS ON CONSTANTLY. HAVE RECEIVED A RECALL NOTICE FROM LEXUS SAYING IT IS A SEAT BELT TENSION SENSOR AND TO BE PATIENT WHILE THEY PREPARE A REMEDY FOR THIS CONDITION. THE LIGHT CAME ON ONE DAY AND HAS REMAINED ON SINCE.

NHTSA ID
11218357
Incident
Apr 9, 2019
Mileage
98,000 mi
Airbags
Filed Apr 5, 2019

TL* THE CONTACT OWNS A 2013 LEXUS LX570. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V887000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. LEXUS OF BROOKLYN (6502 5TH AVE, BROOKLYN, NY 11220, (888) 783-7760) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER CONFIRMED THAT PARTS WERE NOT AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

NHTSA ID
11194104
Incident
Dec 13, 2018
Airbags
Filed Aug 3, 2018

SENSOR IN PASSENGER SEAT BELT BUCKLE. SEAT BELT INDICATOR LIGHT IS BLINKING ALL TIME EVEN WITH SEAT BELT CONNECTED-SAYS THAT AIR BAG OFF - FRONT PASSENGER SEAT BELT INTERNAL SHORT. AFRAID AIR BAG WILL NOT GO OFF IF VEHICLE IS EVER IN ACCIDENT.

NHTSA ID
11115510
Incident
Dec 16, 2017
Airbags
Filed Jun 22, 2017

WHEN A PASSENGER IS BELTED AND SEATED IN THE FRONT SEAT, THE AIRBAG SENSOR GOES OFF. HAD TAKEN IN THE CAR 6 TIMES TO THE DEALER. HAD IT PHYSICALLY FIXED TWICE. STILL MALFUNCTIONING.

NHTSA ID
11000745
Incident
Nov 9, 2015
Filed Aug 10, 2015

I WAS DRIVING DOWN A FREEWAY WITH NO CARS AROUND ME. I HEAR A LOUD BANG ON MY ROOF, AND THEN HEAR CRACKING. TURNS OUT THAT MY SUNROOF WAS BROKEN, BUT THERE WAS NOTHING AROUND ME TO CAUSE THIS. WHEN TRYING TO GET HOME, THE WINDOW SUBSEQUENTLY SHATTERED. I TOOK THIS INTO THE DEAL AND THEY FIXED IT PROMPTLY. MY ISSUE IS THAT THIS APPARENTLY IS A KNOWN DEFECT WITH NEW SUNROOFS, AND YET THIS PRODUCT HAS NOT BEEN RECALLED. I PAID OUT OF POCKET TO FIX MY SUNROOF, AND FEEL LIKE I SHOULD BE REIMBURSED FOR THIS. IN FACT, I HAVE HEARD THAT LEXUS IS AWARE OF THIS ISSUE, AND YET SAID NOTHING TO ME ABOUT IT AND DIDN'T OFFER TO FIX IT FREE OF CHARGE.

NHTSA ID
10747693
Incident
Apr 12, 2015
Mileage
19,000 mi

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.

Data sources

Data on this page last refreshed .