RoadVitals

2013 Lexus LX570

Recalls, owner-reported complaints, investigations and safety data

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
6
Latest Sep 27, 2019
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
2
Latest Dec 13, 2018
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
0
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
0

Overview

Our database contains 6 NHTSA owner-reported complaints for the 2013 Lexus LX570, most frequently naming the airbags and seat belts categories. 2 safety recalls have been issued covering this model year; and 236 manufacturer communications are on file.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

What owners report

Complaints grouped by the component NHTSA recorded

  • Airbags571.4%
  • Seat belts228.6%

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Safety recalls

2 campaigns cover this model year

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov
18V887000

AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULE; AIR BAGS:SENSOR:OCCUPANT CLASSIFICATION; SEAT BELTS:FRONT

Dec 13, 2018
89,740 units potentially affected
The defect: Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2008-2019 Toyota Land Cruiser and Lexus LX 570 vehicles. Over time, the seat belt tension sensor wire harness may break and deactivate the front passenger air bag, knee air bag, and passenger seat-mounted side airbag.
The risk: In the event of a crash, deactivated air bags can increase the risk of injury .
The remedy: Toyota will notify owners, and dealers will modify the front passenger seat belt assembly or replace it with an improved one, as necessary, free of charge. The recall began February 11, 2019. Owners may contact Toyota customer service at 1-888-270-9371 or Lexus customer service at 1-800-255-3987. Toyota's numbers for this recall are Lexus Interim J2L and Remedy JLL, Toyota Interim J15 and Remedy J05.
Toyota Motor Engineering & ManufacturingManufacturer number See attached report.View on NHTSA.gov
17V548000

AIR BAGS:FRONTAL; AIR BAGS:FRONTAL:DRIVER SIDE:INFLATOR MODULE; AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULE

Aug 31, 2017
21 units potentially affected
The defect: Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2008-2016 Toyota Land Cruiser, 2006 Lexus LX470, and 2008-2013 Lexus LX570 vehicles. These vehicles may be equipped with an incorrect driver or front passenger air bag. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 208, "Occupant Crash Protection."
The risk: An incorrect driver or front passenger air bag may not deploy as intended in the event of a crash, increasing the risk of injury.
The remedy: Toyota will notify owners, and dealers will replace the affected air bag assemblies, free of charge. The recall began September 29, 2017. Owners may contact Toyota customer service at 1-800-331-4331. Toyota's number for this recall is H0S. Lexus' number for this recall is HLD.
Toyota Motor Engineering & ManufacturingManufacturer number Toyota H0S Lexus HLDView on NHTSA.gov

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

AirbagsSeat belts
Filed Sep 27, 2019

TL* THE CONTACT OWNS A 2013 LEXUS LX570. WHEN THE IGNITION WAS STARTED, THE AIR BAG MALFUNCTION WARNING INDICATOR ILLUMINATED. THE CONTACT STATED THAT THE VEHICLE WAS SERVICED PER NHTSA CAMPAIGN NUMBER: 18V887000 (AIR BAGS, SEAT BELTS) IN AUGUST OF 2019, BUT THE FAILURE RECURRED. THE CONTACT ALSO HAD THE FRONT DRIVER'S SIDE AIR BAG REPLACED. THE VEHICLE WAS TAKEN TO LEXUS OF MARIN (LOCATED AT 513 FRANCISCO BLVD E, SAN RAFAEL, CA 94901, (415) 326-7419) WHERE IT WAS DIAGNOSED THAT THE WIRING HARNESS NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 66,000.

NHTSA ID
11258637
Incident
Dec 1, 2018
Mileage
66,000 mi
AirbagsSeat belts
Filed Jun 6, 2019

AIRBAG 'OFF INDICATOR STAYS ON CONSTANTLY. HAVE RECEIVED A RECALL NOTICE FROM LEXUS SAYING IT IS A SEAT BELT TENSION SENSOR AND TO BE PATIENT WHILE THEY PREPARE A REMEDY FOR THIS CONDITION. THE LIGHT CAME ON ONE DAY AND HAS REMAINED ON SINCE.

NHTSA ID
11218357
Incident
Apr 9, 2019
Mileage
98,000 mi
Airbags
Filed Apr 5, 2019

TL* THE CONTACT OWNS A 2013 LEXUS LX570. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V887000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. LEXUS OF BROOKLYN (6502 5TH AVE, BROOKLYN, NY 11220, (888) 783-7760) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER CONFIRMED THAT PARTS WERE NOT AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

NHTSA ID
11194104
Incident
Dec 13, 2018
Airbags
Filed Aug 3, 2018

SENSOR IN PASSENGER SEAT BELT BUCKLE. SEAT BELT INDICATOR LIGHT IS BLINKING ALL TIME EVEN WITH SEAT BELT CONNECTED-SAYS THAT AIR BAG OFF - FRONT PASSENGER SEAT BELT INTERNAL SHORT. AFRAID AIR BAG WILL NOT GO OFF IF VEHICLE IS EVER IN ACCIDENT.

NHTSA ID
11115510
Incident
Dec 16, 2017
Airbags
Filed Jun 22, 2017

WHEN A PASSENGER IS BELTED AND SEATED IN THE FRONT SEAT, THE AIRBAG SENSOR GOES OFF. HAD TAKEN IN THE CAR 6 TIMES TO THE DEALER. HAD IT PHYSICALLY FIXED TWICE. STILL MALFUNCTIONING.

NHTSA ID
11000745
Incident
Nov 9, 2015
Filed Aug 10, 2015

I WAS DRIVING DOWN A FREEWAY WITH NO CARS AROUND ME. I HEAR A LOUD BANG ON MY ROOF, AND THEN HEAR CRACKING. TURNS OUT THAT MY SUNROOF WAS BROKEN, BUT THERE WAS NOTHING AROUND ME TO CAUSE THIS. WHEN TRYING TO GET HOME, THE WINDOW SUBSEQUENTLY SHATTERED. I TOOK THIS INTO THE DEAL AND THEY FIXED IT PROMPTLY. MY ISSUE IS THAT THIS APPARENTLY IS A KNOWN DEFECT WITH NEW SUNROOFS, AND YET THIS PRODUCT HAS NOT BEEN RECALLED. I PAID OUT OF POCKET TO FIX MY SUNROOF, AND FEEL LIKE I SHOULD BE REIMBURSED FOR THIS. IN FACT, I HAVE HEARD THAT LEXUS IS AWARE OF THIS ISSUE, AND YET SAID NOTHING TO ME ABOUT IT AND DIDN'T OFFER TO FIX IT FREE OF CHARGE.

NHTSA ID
10747693
Incident
Apr 12, 2015
Mileage
19,000 mi

Manufacturer communications

A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.

19LE05 Dealer Pa

EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

DP: Customer Support Program 19LE05 expired December 1, 2022.

19LE05 Technical

EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

TI: 19LE05 Expired December 1, 2022

KLG Technical In

EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

TI: 19LE05 Expired December 1, 2022

KLG Dealer Packa

EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

DP: Limited Service Campaign KLG expired December 01, 2022

Safety Recall 22

EQUIPMENT

Lexus Safety Recall and Service Campaign - Technician Certification Requirements 4.13.2022

L-SB-0004-22

AIR BAGS

TSB: Some 2005 ? 2022 model year Lexus vehicles that have undergone water intrusion may exhibit a condition in which a musty smell is present. Follow the procedures in this bulletin to remediate the odor and address this condition. The purpose of this service bulletin is to provide general guidelines and procedures for odor remediation. This service bulletin provides a guide on how to prepare the interior of the vehicle prior to an odor remediation being performed, as well as contact information for an approved vendor who will arrange the remediation, and instructions on how to prepare the interior of the vehicle for reassembly once the remediation has been completed. Refer to all model and model year specific Repair Manuals and the EPA (Environmental Protection Agency) website for the most up-to-date safety and precautionary guidelines. This service bulletin is to provide a general overview and direction for the odor remediation process.

Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.

Compare model years

Complaint and recall counts across every year of this model

Lexus LX570 by model year
YearComplaintsRecallsInvestigationsIssue Index
2021000—
2020000—
2019120—
2018220—
2017010—
2016210—
2015020—
2014020—
2013Viewing620—
2012020—
2011130—
2010331—
2009431—
2008330—

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.