RoadVitals

2009 Lexus LX570

Recalls, owner-reported complaints, investigations and safety data

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
4
Latest Jan 26, 2012
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
3
Latest Dec 13, 2018
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
1
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
0

Overview

Our database contains 4 NHTSA owner-reported complaints for the 2009 Lexus LX570, most frequently naming the brakes, driver assistance and interior & seats categories. 3 safety recalls have been issued covering this model year; 1 NHTSA investigation names it; and 145 manufacturer communications are on file.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

What owners report

Complaints grouped by the component NHTSA recorded

  • Brakes125.0%
  • Driver assistance125.0%
  • Interior & seats125.0%
  • Seat belts125.0%

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Safety recalls

3 campaigns cover this model year

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov

AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULE; AIR BAGS:SENSOR:OCCUPANT CLASSIFICATION; SEAT BELTS:FRONT

Dec 13, 2018
89,740 units potentially affected
The defect: Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2008-2019 Toyota Land Cruiser and Lexus LX 570 vehicles. Over time, the seat belt tension sensor wire harness may break and deactivate the front passenger air bag, knee air bag, and passenger seat-mounted side airbag.
The risk: In the event of a crash, deactivated air bags can increase the risk of injury .
The remedy: Toyota will notify owners, and dealers will modify the front passenger seat belt assembly or replace it with an improved one, as necessary, free of charge. The recall began February 11, 2019. Owners may contact Toyota customer service at 1-888-270-9371 or Lexus customer service at 1-800-255-3987. Toyota's numbers for this recall are Lexus Interim J2L and Remedy JLL, Toyota Interim J15 and Remedy J05.
Toyota Motor Engineering & ManufacturingManufacturer number See attached report.View on NHTSA.gov

AIR BAGS:FRONTAL; AIR BAGS:FRONTAL:DRIVER SIDE:INFLATOR MODULE; AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULE

Aug 31, 2017
21 units potentially affected
The defect: Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2008-2016 Toyota Land Cruiser, 2006 Lexus LX470, and 2008-2013 Lexus LX570 vehicles. These vehicles may be equipped with an incorrect driver or front passenger air bag. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 208, "Occupant Crash Protection."
The risk: An incorrect driver or front passenger air bag may not deploy as intended in the event of a crash, increasing the risk of injury.
The remedy: Toyota will notify owners, and dealers will replace the affected air bag assemblies, free of charge. The recall began September 29, 2017. Owners may contact Toyota customer service at 1-800-331-4331. Toyota's number for this recall is H0S. Lexus' number for this recall is HLD.
Toyota Motor Engineering & ManufacturingManufacturer number Toyota H0S Lexus HLDView on NHTSA.gov

VEHICLE SPEED CONTROL:ACCELERATOR PEDAL

Feb 24, 2011
1,363,244 units potentially affected
The defect: TOYOTA IS RECALLING CERTAIN MODEL YEAR 2008 THROUGH 2011 LEXUS LX570, 2003 THROUGH 2009 TOYOTA 4RUNNER, AND 2006 THROUGH 2010 RAV4 VEHICLES. THE ACCELERATOR PEDAL CAN GET STUCK IN THE WIDE OPEN POSITION DUE TO ITS BEING TRAPPED BY AN UNSECURED OR INCOMPATIBLE DRIVER'S FLOOR MAT.
The risk: A STUCK OPEN ACCELERATOR PEDAL MAY RESULT IN VERY HIGH VEHICLE SPEEDS AND MAKE IT DIFFICULT TO STOP THE VEHICLE, WHICH COULD CAUSE A CRASH, SERIOUS INJURY OR DEATH.
The remedy: THE REMEDY IS NOW AVAILABLE. THE SAFETY RECALL BEGAN EARLY APRIL 2011. THE REMEDY WILL INVOLVE MODIFICATION OR REPLACEMENT OF THE ACCELERATOR PEDAL AND REPLACEMENT OF ANY TOYOTA ALL-WEATHER FLOOR MAT. OWNERS MAY CONTACT TOYOTA AT 1-800-331-4331 OR LEXUS AT 1-800-255-3987.
TOYOTA MOTOR NORTH AMERICA, INC.Manufacturer number 9LGView on NHTSA.gov

Safety investigations

NHTSA inquiries naming this vehicle. An investigation is not a finding of a defect.

RQ10003ClosedRecall Query

Unintended and Uncontrolled Acceleration

Opened Feb 16, 2010
Closed Mar 1, 2011

On February 16, 2010, NHTSA's Office of Defects Investigation (ODI) opened RQ10-003 to determine whether the scope of prior Toyota recalls relating to potential unintended acceleration were sufficiently broad, including, among others, Toyota recalls 07E-082, 09V-388, 10V-017, and 10V-023.NHTSA also requested information regarding potential electronic causes of unintended acceleration in Toyota and Lexus vehicles.I. Pedal Interference from Floor mats, Carpet Covers and Plastic Pads in Carpets.During the RQ10-003 investigation, ODI reviewed a large volume of documents to assess whether additional vehicles should be recalled.Following the agency's analysis, NHTSA requested that Toyota recall additional vehicles.Toyota complied with the agency's request.The details of these recalls are set forth more fully in Toyota's reports to NHTSA pursuant to 49 CFR Part 573.These recalls are as follows:Recall 11V-112: (1) model year (MY) 2004-2006 Toyota Highlander and Highlander Hybrid; and, (2) MY 2004-2007 Lexus RX330,RX350, and RX400h (hybrid model). The total estimated population under this recall is 769,379 vehicles.This recall remedies potential accelerator pedal entrapment caused by a loose floor carpet cover (trim panel). Recall 11V-113: (1) MY 2003-2009 through 2009 Toyota 4Runner; (2) MY 2006-2010 Toyota RAV4; and, (3) MY 2008-2011 Lexus LX570.The total estimated population under this recall is 1,381,000 vehicles.This recall supplements recall 09V-388 and remedies potential accelerator pedal entrapment by an unsecured floor mat.Recall 11V-115: (1) MY 2006-2007 Lexus GS300 (all wheel drive vehicles); and, (2) MY 2006-2007 Lexus GS350 (all wheel drive vehicles). The total estimated population under this recall is 19,647 vehicles.This recall remedies potential accelerator pedal entrapment caused by inadequate clearance between the pedal linkage and a plastic pad embedded in the vehicle's carpet.II. Potential Electronic Causes of Unintended Acceleration.After NHTSA opened RQ10-003, NHTSA launched a ten-month study of potential electronic causes of unintended acceleration in Toyota vehicles.NHTSA launched the study in the spring of 2010 in light of concerns aired in Congressional hearings.NHTSA enlisted engineers at the National Aeronautics and Space Administration (NASA) with expertise in areas such as computer controlled electronic systems, electromagnetic interference and software integrity to assess whether electronic systems or electromagnetic interference played a role in incidents of unintended acceleration in Toyota vehicles.That study has concluded.Two reports are associated with the study and are available on NHTSA's website.NASA's report is entitled Technical Support to the National Highway Traffic Safety Administration (NHTSA) on the Reported Toyota Motor Corporation (TMC) Unintended Acceleration (UA) Investigation, NESC Assessment No. TI-10-00618 (Jan. 18, 2011).NHTSA's report is entitled Technical Assessment of Toyota Electronic Throttle Control (ETC) Systems (Feb. 2011).Both reports should be read in conjunction with each other. As stated in its report, NASA did not find an electronic cause of large throttle openings that can result in unintended acceleration incidents. NHTSA did not find a vehicle-based cause of unintended acceleration incidents other than the physical pedal interference causes that are being addressed by Toyota's recalls. This RQ is closed.

ELECTRICAL SYSTEM:SOFTWARELed to recall 11V112000

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

Brakes
Filed Jan 26, 2012

TL* THE CONTACT OWNS A 2009 LEXUS LX570. THE CONTACT WAS DRIVING 30 MPH AND ATTEMPTING TO STOP WHEN THE BRAKE PEDAL WAS ABNORMALLY DEPRESSED INTO THE FLOORBOARD. THE CONTACT STATED THAT ALL OF THE LIGHTS ON THE INSTRUMENT PANEL ILLUMINATED ACCOMPANIED BY A WARNING SIREN, INDICATING A BRAKE MALFUNCTION. THE CONTACT THEN ENGAGED THE SAFETY BRAKE AS THE VEHICLE COASTED IT TO A STOP. THE VEHICLE WAS TOWED TO A DEALER AND DIAGNOSED AS THE BRAKE PADS AND ROTORS BEING WORN AND A LACK OF BRAKE FLUID.THE CONTACT STATED THAT THE HE HAD BEEN KEEPING UP WITH THE RECOMMENDED MAINTENANCE OF THE VEHICLE. THE VEHICLE WAS LEFT WITH THE DEALER WHERE THE CONTACT WAS AWAITING REPAIRS. THE FAILURE AND THE CURRENT MILEAGE WAS 35,000. THE VIN WAS NOT AVAILABLE. UPDATED 02/15/12*BF UPDATED 03/12/12

NHTSA ID
10445420
Incident
Jan 19, 2012
Mileage
35,000 mi
Interior & seats
Filed Dec 30, 2010

I AM AN EXPERIENCED CPST (>800 SEATS PER YEAR) WHO YESTERDAY ASSISTED A MOTHER WITH INSTALLATION OF HER NEW GRACO SR-35 INFANT CAR SEAT W/ BASE MODEL # 1759703 IN HER 2009 LEXUS LX570 SUV. THIS COMPLAINT IS SPECIFIC TO A VEHICLE INTERIOR FEATURE THAT MADE IT VERY DIFFICULT TO CORRECTLY INSTALL THE CHILD RESTRAINT. THE VEHICLE BENCH SEAT IN THE SECOND ROW HAD LEATHER INTERIOR. THE DESIGN OF THE VEHICLE SEAT CUSHION INCLUDES A SUBSTANTIAL ROUNDED CUSHION THAT PROTRUDES FORWARD AT THE VEHICLE SEAT BIGHT. THIS SUBSTANTIAL THICKNESS OF MFG DESIGNED PADDING INTERFERES SIGNIFICANTLY WITH THE INSTALLATION OF AN INFANT SEAT BASE BECAUSE IT DISPLACES THE BASE OF THE INFANT SEAT SEVERAL INCHES FORWARD OF THE SEAT BIGHT. THE DISPLACEMENT OF THE BASE SEVERAL INCHES FORWARD OF THE SEAT BIGHT PROHIBITED SECURE INSTALLATION OF THE BASE WITH BOTH THE LATCH SYSTEM AND THE SEATBELT. TOYOTA SUVS OF SIMILAR BODY TYPE ALSO HAVE A SIMILAR SEAT CUSHION FEATURE HOWEVER IT IS NOT AS PRONOUNCED. ATTEMPTING TO INSTALL THE BASE ON TOP OF THIS CUSHION THAT PROTRUDES FROM THE SEAT BIGHT WAS A PROBLEM AS THE BASE EASILY SLIPS OFF THE PROTRUDING CUSHION ....CAUSING EXCESSIVE SLACK AND SIDE TO SIDE MOVEMENT OF THE BASE. THIS SLIPPING AND THE EXCESSIVE SLACK IT CREATES COULD PROVE PARTICULARLY PROBLEMATIC IN LIGHT OF THE FACT THAT THE OUTBOARD SEATING LOCATIONS OF THE 2009 LEXUS LX570 HAVE SEAT MOUNTED TORSO AIRBAGS. OWNER OF THE VEHICLE HAS REQUESTED THAT I SUBMIT THIS COMPLAINT. *TR

NHTSA ID
10373483
Incident
Dec 29, 2010
Seat belts
Filed Dec 20, 2010

MY 9 YEAR OLD SON NEARLY STRANGLED IN FRONT OF HIS SISTER AND TWIN SIBLINGS (5 YEARS OLD) WHEN THE MIDDLE SEAT BELT OF THE THIRD ROW GOT TANGLED AROUND HIS NECK. THIS SEATBELT HANGS FROM THE CEILING. I COULD NOT DISLODGE THE BELT FROM AROUND HIS NECK, AS IT WAS NOT OBVIOUS HOW TO DISENGAGE THE CEILING LATCH. WE WERE VERY FORTUNATE TO STOP A PASSING CAR, RETRIEVE A PAIR OF SCISSORS AND CUT THE BELT TO FREE MY SON. HE WAS ON THE VERGE OF PASSING OUT FROM LACK OF OXYGEN. THE PARAMEDICS TOOK HIM THE TO THE ER, WHERE THEY DETECTED A RASH AROUND HIS FACE AND NECK THAT IS COMMON WITH STRANGULATION. HE WAS BADLY TRAUMATIZED, ALONG WITH THE REST OF US. I REPORTED THE INCIDENT TO LEXUS AND FOLLOWED UP NUMEROUS TIMES. EACH TIME THEY ADVISED ME THAT THEY WERE INVESTIGATING THE INCIDENT AND WOULD GET BACK TO ME. THEY NEVER DID DESPITE MORE THAN 6 EFFORTS TO SPEAK WITH SOMEONE. *TR

NHTSA ID
10371804
Incident
Aug 15, 2010
Mileage
15,000 mi
Driver assistance
Filed Aug 18, 2010

TL* THE CONTACT OWNS A 2009 LEXUS LX570. WHILE DRIVING APPROXIMATELY 35 MPH, THE VEHICLE ABNORMALLY ACCELERATED. THE GEAR SHIFT WAS PLACED INTO NEUTRAL AND THE VEHICLE STOPPED ACCELERATING WHILE THE ENGINE CONTINUED TO EXHIBIT UNUSUALLY HIGH RPMS. PRESSURE WAS APPLIED TO THE BRAKE PEDAL BUT THE VEHICLE WOULD NOT STOP UNTIL THE IGNITION WAS TURNED OFF. UPON EXAMINATION, THE CONTACT WANTED TO MAKE NOTE THAT THE FAILURE DID NOT INVOLVE THE FLOOR MATS. THE POLICE APPEARED ON THE SCENE TO ASSIST WITH PUSHING THE VEHICLE OFF THE ROADWAY. THE VEHICLE WAS NEITHER EXAMINED FOR THE CAUSE OF FAILURE NOR REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 20,000.

NHTSA ID
10350241
Incident
Aug 18, 2010
Mileage
20,000 mi

Manufacturer communications

A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.

Safety Recall 22

EQUIPMENT

Lexus Safety Recall and Service Campaign - Technician Certification Requirements 4.13.2022

L-SB-0006-22

EQUIPMENT

TSB: This Service Bulletin includes procedures to replace damaged or loose front carpet floor retainer(s) without replacing the carpet assembly. Follow the Repair Procedure in this bulletin to replace the loose or damaged carpet floor retainer(s).

L-SB-0004-22

AIR BAGS

TSB: Some 2005 ? 2022 model year Lexus vehicles that have undergone water intrusion may exhibit a condition in which a musty smell is present. Follow the procedures in this bulletin to remediate the odor and address this condition. The purpose of this service bulletin is to provide general guidelines and procedures for odor remediation. This service bulletin provides a guide on how to prepare the interior of the vehicle prior to an odor remediation being performed, as well as contact information for an approved vendor who will arrange the remediation, and instructions on how to prepare the interior of the vehicle for reassembly once the remediation has been completed. Refer to all model and model year specific Repair Manuals and the EPA (Environmental Protection Agency) website for the most up-to-date safety and precautionary guidelines. This service bulletin is to provide a general overview and direction for the odor remediation process.

Lexus PRO19-02 -

EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL; TIRES; WHEELS

POL: This consolidated Tire Warranty Guide contains the complete warranty terms for all brands of ground and spare tires currently in use by Lexus. This information must be kept near the point of vehicle sale and be available to any customer that requests it. Customers can find this information on the Owner?s section of Lexus.com. Dealers can locate a copy of this guide on the Claims Processing & Resource Center in Dealer Daily as well.

L-SB-0046-21

BACK OVER PREVENTION: SENSING SYSTEM: RADAR; FORWARD COLLISION AVOIDANCE: SENSING SYSTEM: RADAR; LANE DEPARTURE: SENSING SYSTEM: RADAR

TSB: For proper calibration of the millimeter wave radar sensor, the vehicle and radar target must be on a level surface with a consistent plane. If a level surface with a consistent plane is not available, use the Floor Slope Compensation Procedure in this service bulletin in conjunction with the appropriate model and model year Repair Manual instructions when adjusting the millimeter wave radar sensor.

Lexus Safety Re

AIR BAGS

Lexus Safety Recall and Service Campaign - Technician Certification Requirements

Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.

Compare model years

Complaint and recall counts across every year of this model

Lexus LX570 by model year
YearComplaintsRecallsInvestigationsIssue Index
2021000
2020000
2019120
2018220
2017010
2016210
2015020
2014020
2013620
2012020
2011130
2010331
2009Viewing431
2008330

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.