RoadVitals

2009 International Prostar

Recalls, owner-reported complaints, investigations and safety data

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
4
Latest Nov 28, 2023
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
9
Latest May 18, 2023
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
0
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
2

Overview

Our database contains 4 NHTSA owner-reported complaints for the 2009 International Prostar, most frequently naming the driver assistance, electrical and engine categories. 9 safety recalls have been issued covering this model year; and 317 manufacturer communications are on file.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

What owners report

Complaints grouped by the component NHTSA recorded

  • Driver assistance133.3%
  • Electrical133.3%
  • Engine133.3%

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Safety recalls

9 campaigns cover this model year

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov

EXTERIOR LIGHTING:BACK UP LIGHTS

May 18, 2023
32,880 units potentially affected
The defect: Navistar, Inc. (Navistar) is recalling certain 2000-2003 International 8100, 2001-2003 International 9100i, 2001-2007 International 9400i, 2001-2010 International 9200i, 2002-2007, 2009 International 8500, 2003-2007, 2013 International 9900i, 2003-2018 International 8600, 2004, 2007 International 9900iX, 2008-2018 International ProStar, 2010-2011, 2013, 2016 International LoneStar, 2011-2012, 2016 International 4400, 2017-2024 International LT, 2018-2024 International RH, 2019-2021 International LS, 2019-2024 International MV vehicles. The back-up lights offer low visibility when the vehicle is in reverse and bobtail mode. Also, the vehicles have not been equipped with additional unobstructed back-up lights. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 108, "Lamps, Reflective Devices, and Associated Equipment."
The risk: Low visibility or obstructed back up lights may not alert other drivers that the vehicle is backing up, increasing the risk of a crash.
The remedy: Dealers will replace the existing rear stop/turn signal lights, free of charge. Owner notification letters were mailed May 06, 2024. Owners may contact Navistar's customer service at 1-800-448-7825. Navistar's number for this recall is 23514.
Navistar, Inc.Manufacturer number 23514View on NHTSA.gov

ELECTRICAL SYSTEM

Oct 31, 2014
18,798 units potentially affected
The defect: Navistar, Inc. (Navistar) is recalling certain model year 2010-2015 International Lonestar vehicles manufactured October 12, 2009, to June 16, 2014, and 2009-2015 International ProStar vehicles manufactured December 16, 2008, to June 20, 2014. In the affected vehicles the electrical harness that supplies power to the HVAC system may not be of sufficient size for the electrical load of the circuit. This can result in an increase in resistance and heating at the connectors.
The risk: An increase in resistance and heating at the connectors could cause a vehicle fire.
The remedy: Navistar will notify owners, and dealers will replace the 60 amp relay and battery harness with a 150 amp relay and battery harness, free of charge. Navistar issued an interim notification to owners on December 29, 2014. The recall began on March 2, 2015. Owners may contact Navistar customer service at 1-331-332-1590. Navistar's number for this recall is 14516.
Navistar, Inc.Manufacturer number 14516View on NHTSA.gov

EQUIPMENT; TRAILER HITCHES:FIFTH WHEEL ASSEMBLY

Sep 18, 2013
16,107 units potentially affected
The defect: Navistar, Inc. is recalling certain model year 2008-2013 International LoneStar, ProStar, and TranStar trucks manufactured February 20, 2008, through July 29, 2013 and equipped with an electronic fifth wheel jaw release system (feature code 0595BAW or 0595BAY). Due to an assembly error, the air lines at the isolation/vent valve may not be oriented correctly.
The risk: Because of the improper orientation, in the event of an air leakage at the isolation/vent valve, the 5th wheel jaw may release, unexpectedly releasing the trailer from the tractor, increasing the risk of a vehicle crash.
The remedy: Navistar will notify owners, and dealers will inspect the air line routing. If necessary, the air line routing will be corrected free of charge. The recall began on October 10, 2013. Owners may contact Navistar at 1-331-332-1590. Navistar's recall number is 13514.
Navistar, Inc.Manufacturer number 13514View on NHTSA.gov

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

Electrical
Filed Nov 28, 2023
Fire reported

The contact owns a 2009 International Prostar. The contact stated that the front air conditioner was distributing hot air. While using the defroster, the fuse in the blower motor ignited the dashboard. The fuse panel caught fire. The driver was able to extinguish the fire. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was left a voicemail message, but there was no response. The failure mileage was approximately 1,100,000.

NHTSA ID
11557201
Incident
Nov 27, 2023
Mileage
1,100,000 mi
Engine
Filed Dec 6, 2013

CATERPILLAR ACERT C13 VIN OLEE23243 ARD HEAD FAILURE. CAUSED THE TRUCK TO SHUT DOWN IN TRAFFIC, LEADING TO A SAFETY INCIDENT WITH POTENTIAL FOR BODILY INJURY AND PROPERTY DAMAGE. *TR

NHTSA ID
10555062
Incident
Nov 21, 2013
Mileage
376,597 mi
Driver assistance
Filed Jan 4, 2012

TL* THE CONTACT OWNS A 2009 INTERNATIONAL PROSTAR. THE CONTACT STATED THAT WHILE DRIVING 65 MPH, THE VEHICLE UNEXPECTEDLY ACCELERATED UP TO 85 MPH. THE BRAKES WERE BEING DEPRESSED DURING THE FAILURE. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER AND THE DEALER STATED THAT THERE WAS A BAD VALVE IN THE MOTOR. THE MANUFACTURER WAS NOTIFIED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 314,000 AND THE CURRENT MILEAGE WAS 317,000. THE VIN WAS UNKNOWN.

NHTSA ID
10442340
Incident
Oct 7, 2011
Mileage
314,000 mi
Filed Apr 13, 2010
Crash reported

2009 INTL PRO STAR STRUCK A GATE WHILE TRYING TO MAKE A U-TURN. *BF (OHIO TRAFFIC CRASH REPORT # 10-0122-91)*JB UPDATED 05/13/10 *BF

NHTSA ID
10326333
Incident
Mar 5, 2010

Manufacturer communications

A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.

IK2600083

ELECTRICAL SYSTEM

The new clusters in the post-2007 models store the mileage in memory. When replacing the cluster, follow these instructions to program the current vehicle mileage into the memory of the new cluster.

IK2600090

ENGINE

New CARB Idle Reduction Change Request

IK4300035

ELECTRICAL SYSTEM

This tool is designed to compare Diamond Logic feature data across multiple vehicle configuration files. It allows users to quickly load files either manually or directly from the Diamond Logic Builder Vehicles folder using VIN-based selection. As files are added or removed, the comparison runs automatically with no manual action required. The program presents results in an interactive table that shows feature codes, descriptions, access levels, and whether each feature is present in each selected file. Built-in search, filtering, and sorting make it easy to locate specific features or focus only on differences between files. Column visibility can be customized to show or hide descriptions and access information as needed. Users can remove files individually or clear all files at once, with results updating instantly. The tool also includes reporting and export options that reflect exactly what is visible on screen, allowing results to be printed, copied, saved as text, or exported to CSV for use in Excel or other spreadsheet tools. Overall, the program streamlines the process of comparing vehicle feature configurations, helping users quickly identify differences, validate setups, and document results without manual comparison or external tools.

IK1201291

ENGINE

This document will guide the user through Mass Air Flow (MAF) calibration procedure

IK2600047

ENGINE

Engine replacements for all International engines will need to follow this procedure.

IK2600279

ELECTRICAL SYSTEM

This document provides: Steps to take when switch pack programming fails, or when switch pack disappears after body control module update Sample scenarios Additional information to assist readers in understanding DLB switch pack programming

Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.

Compare model years

Complaint and recall counts across every year of this model

International Prostar by model year
YearComplaintsRecallsInvestigationsIssue Index
2022010
2021000
2020000
2019030
2018060
2017190
2016080
2015070
20143100
20138184
20126183
20114151
20107100
2009Viewing490
2008290
2007030
2006010
2005010
2004010
2003010
2002010
2001000

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.