RoadVitals

2017 International Prostar

Recalls, owner-reported complaints, investigations and safety data

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
1
Latest Mar 3, 2021
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
9
Latest May 18, 2023
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
0
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
0

Overview

Our database contains 1 NHTSA owner-reported complaint for the 2017 International Prostar, most frequently naming the fuel system category. 9 safety recalls have been issued covering this model year; and 245 manufacturer communications are on file.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

What owners report

Complaints grouped by the component NHTSA recorded

  • Fuel system1100.0%

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Safety recalls

9 campaigns cover this model year

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov

EXTERIOR LIGHTING:BACK UP LIGHTS

May 18, 2023
32,880 units potentially affected
The defect: Navistar, Inc. (Navistar) is recalling certain 2000-2003 International 8100, 2001-2003 International 9100i, 2001-2007 International 9400i, 2001-2010 International 9200i, 2002-2007, 2009 International 8500, 2003-2007, 2013 International 9900i, 2003-2018 International 8600, 2004, 2007 International 9900iX, 2008-2018 International ProStar, 2010-2011, 2013, 2016 International LoneStar, 2011-2012, 2016 International 4400, 2017-2024 International LT, 2018-2024 International RH, 2019-2021 International LS, 2019-2024 International MV vehicles. The back-up lights offer low visibility when the vehicle is in reverse and bobtail mode. Also, the vehicles have not been equipped with additional unobstructed back-up lights. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 108, "Lamps, Reflective Devices, and Associated Equipment."
The risk: Low visibility or obstructed back up lights may not alert other drivers that the vehicle is backing up, increasing the risk of a crash.
The remedy: Dealers will replace the existing rear stop/turn signal lights, free of charge. Owner notification letters were mailed May 06, 2024. Owners may contact Navistar's customer service at 1-800-448-7825. Navistar's number for this recall is 23514.
Navistar, Inc.Manufacturer number 23514View on NHTSA.gov

ELECTRICAL SYSTEM:WIRING

Apr 6, 2023
42,054 units potentially affected
The defect: Navistar, Inc. (Navistar) is recalling certain 2016-2017 International TranStar, 2017-2019 International ProStar, International LoneStar, 2017-2020 International DuraStar, WorkStar, and 2018-2019 IC Bus HC Commercial buses. The heating, ventilation, and air-conditioning (HVAC) blower motor circuit may have an insufficient wiring terminal that can overheat.
The risk: An overheated electrical circuit can increase the risk of a fire.
The remedy: Dealers will replace the HVAC blower motor load circuit wiring terminal, free of charge. Owner notification letters are expected to be mailed June 5, 2023. Owners may contact Navistar's customer service at 1-800-448-7825. Navistar's number for this recall is 23510.
Navistar, Inc.Manufacturer number 23510View on NHTSA.gov

ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:MANIFOLD/HEADER/MUFFLER/TAIL PIPE

Feb 26, 2019
24,173 units potentially affected
The defect: Navistar, Inc. (Navistar) is recalling certain 2016-2020 International LT and 2017-2018 Prostar 73-inch sleeper cab models equipped with feature code 07BKP or 07BKR (exhaust system with horizontal after treatment device and horizontal tailpipe mounted on right side). In the affected vehicles, the rear exhaust hanger bracket may crack, which can cause the forward hanger bracket to also crack. If both brackets crack, the exhaust tail pipe may detach from the vehicle.
The risk: If the exhaust tail pipe detaches from the vehicle while being driven, it can become a road hazard, increasing the risk of crash.
The remedy: Navistar will notify owners, and dealers will replace the rear exhaust hanger bracket and replace any forward bracket found cracked and any exhaust tailpipe found damaged, free of charge. The recall began April 23, 2019. Owners may contact Navistar customer service at 1-800-448-7825. Navistar's number for this recall is 19501.
Navistar, Inc.Manufacturer number 19501View on NHTSA.gov

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

Fuel system
Filed Mar 3, 2021

CONSUMER WRITES IN REGARDS TO FUEL LINE RECALL NOTICE ON SEVERAL VEHICLES. *LD *JS

NHTSA ID
11298791
Incident
Mar 3, 2021

Manufacturer communications

A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.

IK2600083

ELECTRICAL SYSTEM

The new clusters in the post-2007 models store the mileage in memory. When replacing the cluster, follow these instructions to program the current vehicle mileage into the memory of the new cluster.

IK1900198

ELECTRICAL SYSTEM

This article only applies to Models w/ 0016UZL Built Between 06/23/2014 – 05/11/2020 OR Models w/ 0016UZL w/ Safety Recall 14516 Completed Reference the appropriate Technician Manual for models outside of this population. Safety Recall 14516 has been issued for units built before June 23, 2014. For LT and 2018+ LoneStar: If there is a complaint of the bunk blower turning off after an auto start event, the BCM needs to be updated to Data Version 323 or higher. • The bunk blower turning off was only present in BCM Data Version 309 to Data Version 322 To properly diagnose the system, you must ensure the recall has been performed. Only the "Cold Loop" sealed refrigerant core PN # 2614669C1 is to be replaced when the refrigerant circuit fails. DO NOT REPLACE THE COMPLETE UNIT IF THE A/C IS NOT FUNCTIONING. Complete unit is not Warrantable Refer to the BASIC TROUBLESHOOTING below before replacing any components. This will help you identify which component is at fault or any electrical issues. Refer to PARTS INFORMATION to properly identify the parts that may require replacement The A/C portion of the system is listed below in the parts section. The 16UZL No-Idle HVAC system is designed to disengage when the engine is started, and can be turned on with the key in any position. This battery-powered no-idle HVAC system provides heating and cooling of the sleeper area without use of the vehicle engine. The system is comprised of the no-idle HVAC components located in the sleeper HVAC module, a separate fuel-operated coolant heater mounted under the sleeper, and four additional batteries housed in a second battery box. The no-idle HVAC system shares the air handling assembly and several major components with the truck's standard HVAC system. Most importantly, the shared evaporator core contains refrigerant circuits for both the no idle system and the truck's standard A/C system. With this configuration, some procedures required to service the no idle A/C system will require opening the refrigerant circuit of the truck's standard A/C system. Trucks equipped with the 16UZL No-Idle HVAC system have two separate HVAC systems (Standard Truck A/C and the MaxxPower unit); it is important to identify each clearly, so you are troubleshooting the correct system. Per the Operator's Manual page 10: Run the heater at least once a month during the year (for a minimum of 15 minutes).

IK2600300

ELECTRICAL SYSTEM; ENGINE

This article equips technicians with the knowledge and steps needed to efficiently replace and program N9/N10 and N13 modules, while addressing potential baud rate incompatibility issues between the replacement module and the vehicle.

IK2600090

ENGINE

New CARB Idle Reduction Change Request

IK4300035

ELECTRICAL SYSTEM

This tool is designed to compare Diamond Logic feature data across multiple vehicle configuration files. It allows users to quickly load files either manually or directly from the Diamond Logic Builder Vehicles folder using VIN-based selection. As files are added or removed, the comparison runs automatically with no manual action required. The program presents results in an interactive table that shows feature codes, descriptions, access levels, and whether each feature is present in each selected file. Built-in search, filtering, and sorting make it easy to locate specific features or focus only on differences between files. Column visibility can be customized to show or hide descriptions and access information as needed. Users can remove files individually or clear all files at once, with results updating instantly. The tool also includes reporting and export options that reflect exactly what is visible on screen, allowing results to be printed, copied, saved as text, or exported to CSV for use in Excel or other spreadsheet tools. Overall, the program streamlines the process of comparing vehicle feature configurations, helping users quickly identify differences, validate setups, and document results without manual comparison or external tools.

IK2600283

ENGINE

This document aims to enable technicians to: 1. Accurately identify N-series medium duty engine control systems. 2. Understand the programming intricacies related to these systems. 3. Autonomously execute programming tasks without needing technical support.

Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.

Compare model years

Complaint and recall counts across every year of this model

International Prostar by model year
YearComplaintsRecallsInvestigationsIssue Index
2022010
2021000
2020000
2019030
2018060
2017Viewing190
2016080
2015070
20143100
20138184
20126183
20114151
20107100
2009490
2008290
2007030
2006010
2005010
2004010
2003010
2002010
2001000

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.