RoadVitals

2014 International Prostar

Recalls, owner-reported complaints, investigations and safety data

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
3
Latest Jan 26, 2020
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
10
Latest May 18, 2023
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
0
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
0

Overview

Our database contains 3 NHTSA owner-reported complaints for the 2014 International Prostar, most frequently naming the brakes, driver assistance and electrical categories. 10 safety recalls have been issued covering this model year; and 405 manufacturer communications are on file.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

What owners report

Complaints grouped by the component NHTSA recorded

  • Brakes120.0%
  • Driver assistance120.0%
  • Electrical120.0%
  • Engine120.0%
  • Powertrain (other)120.0%

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Safety recalls

10 campaigns cover this model year

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov

EXTERIOR LIGHTING:BACK UP LIGHTS

May 18, 2023
32,880 units potentially affected
The defect: Navistar, Inc. (Navistar) is recalling certain 2000-2003 International 8100, 2001-2003 International 9100i, 2001-2007 International 9400i, 2001-2010 International 9200i, 2002-2007, 2009 International 8500, 2003-2007, 2013 International 9900i, 2003-2018 International 8600, 2004, 2007 International 9900iX, 2008-2018 International ProStar, 2010-2011, 2013, 2016 International LoneStar, 2011-2012, 2016 International 4400, 2017-2024 International LT, 2018-2024 International RH, 2019-2021 International LS, 2019-2024 International MV vehicles. The back-up lights offer low visibility when the vehicle is in reverse and bobtail mode. Also, the vehicles have not been equipped with additional unobstructed back-up lights. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 108, "Lamps, Reflective Devices, and Associated Equipment."
The risk: Low visibility or obstructed back up lights may not alert other drivers that the vehicle is backing up, increasing the risk of a crash.
The remedy: Dealers will replace the existing rear stop/turn signal lights, free of charge. Owner notification letters were mailed May 06, 2024. Owners may contact Navistar's customer service at 1-800-448-7825. Navistar's number for this recall is 23514.
Navistar, Inc.Manufacturer number 23514View on NHTSA.gov

EQUIPMENT

Dec 11, 2017
10,195 units potentially affected
The defect: Navistar, Inc. (Navistar) is recalling certain 2000-2001 International 4700, 2000-2002 4900, 2001-2003 8100 (TranStar) and 9100I, 2002-2003, 2005, 2007-2009, 2012-2014 and 2016-2018 DuraStar, 2012 and 2014-2017 ProStar, 2014-2015 TerraStar, and 2018 LT trucks. These vehicles are equipped with Kidde Plastic-Handle or Push Button 'Pindicator' fire extinguishers that may become clogged, preventing the extinguisher from discharging as expected or excessive force may be needed to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf
The risk: In the event of a fire, if the fire extinguisher does not function properly, it can increase the risk of injury.
The remedy: Navistar will notify owners, instructing them to notify Kidde for a replacement fire extinguisher, free of charge. The recall is expected to begin February 9, 2018. Owners may contact Navistar customer service at 1-331-332-1590, or contact Kidde customer service toll-free at 1-855-262-3540, or online at www.kidde.com and click on "Product Safety Recall" for more information.
Navistar, Inc.Manufacturer number NONEView on NHTSA.gov

ELECTRICAL SYSTEM:WIRING:FUSES AND CIRCUIT BREAKERS

Jul 26, 2016
3,952 units potentially affected
The defect: Navistar, Inc. (Navistar) is recalling certain model year 2014-2017 International ProStar trucks manufactured June 11, 2013, through May 19, 2016. In the affected vehicles, the connection for the cube fuse terminal may break resulting in a total loss of power to the cab and an unexpected engine stall.
The risk: An unexpected engine stall can increase the risk of a crash.
The remedy: Navistar will notify owners, and dealers will replace the cube fuse with a chassis-mounted power distribution module (PDM), free of charge. An interim notice was sent to owners on September 14, 2016. The recall began on October 28, 2016. Owners may contact Navistar customer service at 1-800-448-7825. Navistar's number for this recall is 16508.
Navistar, Inc.Manufacturer number 16508View on NHTSA.gov

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

Driver assistanceElectricalPowertrain (other)
Filed Jan 26, 2020

WE HAVE BEEN UNAWARE OF THESE RECALLS, AND AFTER DRIVERS ENDANGERING THEMSELVES AND PUBLIC SAFETY, LOSING TIME, MONEY, AND AFFECTED OUR CARRIER RATING DUE TO UNEXPLAINED LOSS OF POWER WHILE DRIVING. WE HAVE SPENT THOUSANDS GETTING TOWED AND USELESS REPAIRS. THE TRUCK HAS SHUT OFF IN MOTION AND WHILE IDLE, FROM HIGHWAYS TO CITY STREETS AND PARKING LOTS

NHTSA ID
11301904
Incident
Jan 25, 2020
Engine
Filed Nov 15, 2019

TL* THE CONTACT OWNS A 2014 INTERNATIONAL PROSTAR PLUS. WHILE DRIVING 55 MPH, THE LOW WATER AND TEMPERATURE RISE WARNING INDICATORS ILLUMINATED. THE CONTACT STATED THAT EVERY HOUR, A GALLON OF WATER NEEDED TO BE PLACED INSIDE THE RESERVOIR. THE VEHICLE WAS TAKEN TO GIBBS TRUCK CENTER-GIBBS IDEALEASE FRESNO (2712 SOUTH 4TH STREET, HWY 99 EXIT 130 JENSEN AVENUE, FRESNO, CA 93725, (800) 800-7012) WHERE THE CONTACT WAS INFORMED THAT WATER WAS ENTERING THE ENGINE AND THAT THE EGR SYSTEM NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 325,000.

NHTSA ID
11280414
Incident
Sep 29, 2019
Mileage
325,000 mi
Brakes
Filed Apr 9, 2018

ENGINE MOUNTED AIR COMPRESSOR FAILED. ONLY 300,000 MILES ON THIS COMMERCIAL TRUCK. SUDDEN AIR LOSE CAUSING AIR BRAKES TO LOCKUP ON INTERSTATE HIGHWAY. NO WAY TO MOVE TRUCK CAUSING A POSSIBLE REAR END COLLISON. WAS TOLD BY THE DEALER NETWORK THIS A VERY COMMON FAILURE AND THEY NO LONGER USE THIS COMPRESSOR. DEALER RECOGNIZED PROBLEM IMMEDIATELY OFFERING A $5000 UPGRADE AT OWNERS EXPENSE. NO RECALLS OFFERED BY NAVISTAR-INTERNATIONAL COMPANY. PLEASE REVIEW FOR PUBLIC SAFETY REASONS.

NHTSA ID
11083971
Incident
Apr 2, 2018
Mileage
313,000 mi

Manufacturer communications

A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.

IK2600083

ELECTRICAL SYSTEM

The new clusters in the post-2007 models store the mileage in memory. When replacing the cluster, follow these instructions to program the current vehicle mileage into the memory of the new cluster.

IK1900198

ELECTRICAL SYSTEM

This article only applies to Models w/ 0016UZL Built Between 06/23/2014 – 05/11/2020 OR Models w/ 0016UZL w/ Safety Recall 14516 Completed Reference the appropriate Technician Manual for models outside of this population. Safety Recall 14516 has been issued for units built before June 23, 2014. For LT and 2018+ LoneStar: If there is a complaint of the bunk blower turning off after an auto start event, the BCM needs to be updated to Data Version 323 or higher. • The bunk blower turning off was only present in BCM Data Version 309 to Data Version 322 To properly diagnose the system, you must ensure the recall has been performed. Only the "Cold Loop" sealed refrigerant core PN # 2614669C1 is to be replaced when the refrigerant circuit fails. DO NOT REPLACE THE COMPLETE UNIT IF THE A/C IS NOT FUNCTIONING. Complete unit is not Warrantable Refer to the BASIC TROUBLESHOOTING below before replacing any components. This will help you identify which component is at fault or any electrical issues. Refer to PARTS INFORMATION to properly identify the parts that may require replacement The A/C portion of the system is listed below in the parts section. The 16UZL No-Idle HVAC system is designed to disengage when the engine is started, and can be turned on with the key in any position. This battery-powered no-idle HVAC system provides heating and cooling of the sleeper area without use of the vehicle engine. The system is comprised of the no-idle HVAC components located in the sleeper HVAC module, a separate fuel-operated coolant heater mounted under the sleeper, and four additional batteries housed in a second battery box. The no-idle HVAC system shares the air handling assembly and several major components with the truck's standard HVAC system. Most importantly, the shared evaporator core contains refrigerant circuits for both the no idle system and the truck's standard A/C system. With this configuration, some procedures required to service the no idle A/C system will require opening the refrigerant circuit of the truck's standard A/C system. Trucks equipped with the 16UZL No-Idle HVAC system have two separate HVAC systems (Standard Truck A/C and the MaxxPower unit); it is important to identify each clearly, so you are troubleshooting the correct system. Per the Operator's Manual page 10: Run the heater at least once a month during the year (for a minimum of 15 minutes).

IK1900240

ELECTRICAL SYSTEM

This document will guide the user through the necessary steps to install the Pressure Transducer (PT) Switch Conversion Kit onto model year 2012 thru 2016 ProStar® and LoneStar®(Built prior to January 20,2015). This conversion is required to be performed during a A/C system failure in which the refrigerant system is opened.

IK2600300

ELECTRICAL SYSTEM; ENGINE

This article equips technicians with the knowledge and steps needed to efficiently replace and program N9/N10 and N13 modules, while addressing potential baud rate incompatibility issues between the replacement module and the vehicle.

IK2600090

ENGINE

New CARB Idle Reduction Change Request

IK4300035

ELECTRICAL SYSTEM

This tool is designed to compare Diamond Logic feature data across multiple vehicle configuration files. It allows users to quickly load files either manually or directly from the Diamond Logic Builder Vehicles folder using VIN-based selection. As files are added or removed, the comparison runs automatically with no manual action required. The program presents results in an interactive table that shows feature codes, descriptions, access levels, and whether each feature is present in each selected file. Built-in search, filtering, and sorting make it easy to locate specific features or focus only on differences between files. Column visibility can be customized to show or hide descriptions and access information as needed. Users can remove files individually or clear all files at once, with results updating instantly. The tool also includes reporting and export options that reflect exactly what is visible on screen, allowing results to be printed, copied, saved as text, or exported to CSV for use in Excel or other spreadsheet tools. Overall, the program streamlines the process of comparing vehicle feature configurations, helping users quickly identify differences, validate setups, and document results without manual comparison or external tools.

Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.

Compare model years

Complaint and recall counts across every year of this model

International Prostar by model year
YearComplaintsRecallsInvestigationsIssue Index
2022010
2021000
2020000
2019030
2018060
2017190
2016080
2015070
2014Viewing3100
20138184
20126183
20114151
20107100
2009490
2008290
2007030
2006010
2005010
2004010
2003010
2002010
2001000

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.