AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULE; AIR BAGS:SENSOR:OCCUPANT CLASSIFICATION; SEAT BELTS:FRONT
2013 Toyota Land Cruiser
Recalls, owner-reported complaints, investigations and safety data
Data refreshed
Overview
Our database contains 6 NHTSA owner-reported complaints for the 2013 Toyota Land Cruiser, most frequently naming the driver assistance, brakes and airbags categories. 2 safety recalls have been issued covering this model year; and 319 manufacturer communications are on file.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Complaint activity over time
When owners filed reports about this model year
View as table
| Month | Complaints filed | Cumulative |
|---|---|---|
| Aug 2013 | 1 | 1 |
| Jul 2016 | 1 | 2 |
| Mar 2018 | 1 | 3 |
| Jun 2019 | 1 | 4 |
| Jan 2020 | 1 | 5 |
| Sep 2020 | 1 | 6 |
What owners report
Complaints grouped by the component NHTSA recorded
- Driver assistance225.0%
- Brakes112.5%
- Airbags112.5%
- Engine112.5%
- Fuel system112.5%
- Powertrain (other)112.5%
- Electrical112.5%
Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.
Safety recalls
2 campaigns cover this model year
Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.
Check a VIN on NHTSA.govAIR BAGS:FRONTAL; AIR BAGS:FRONTAL:DRIVER SIDE:INFLATOR MODULE; AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULE
Recent owner complaints
Reports submitted to NHTSA, shown in the owner's own words
THE DRIVER DOOR WINDOW / LOCK CONTROL MODULE WILL NOT LEARN OR RETAIN THE CONNECTIONS TO THE OTHER DOORS. WHILE THE CAR IS SHUT DOWN THE CONTROL MODULE WORKS AS IF IT IS IN NORMAL MODE AND CAN CONTROL ALL THE WINDOWS. THE 4 DOOR LOCKING DOES NOT WORK WHILE THE CAR IS RUNNING BUT WORKS WHILE IT IS SHUT DOWN. I BROUGHT IT TO THE DEALER AND EVEN WITH THE REPLACEMENT OF THE DOOR MODULE DOESN'T WORK. THIS ISSUE STARTED WITH A GROUND IN THE PASSENGER SEAT HEATER SYSTEM WHICH DREW DOWN THE BATTERY SIGNIFICANTLY.
- NHTSA ID
- 11361361
- Incident
- Apr 1, 2020
- Mileage
- 75,250 mi
TL* THE CONTACT OWNS A 2013 TOYOTA LAND CRUISER. THE CONTACT STATED THAT WHILE DRIVING AT 60 MPH, THE VEHICLE BEGAN SHUTTER AND STALL WITHOUT WARNING. THE CONTACT WAS ABLE TO COAST THE VEHICLE INTO A PARKING LOT AS AN UNKNOWN LIGHT ILLUMINATED ON THE VEHICLE. THE VEHICLE WOULD NOT RESTART; THEREFORE, THE CONTACT HAD THE VEHICLE TOWED TO HALEY AUTOMALL (1906 S MAIN ST, FARMVILLE, VA 23901) WHERE THEY DIAGNOSED THE VEHICLE WITH COMPLETE ENGINE FAILURE. THE CONTACT THEN HAD THE VEHICLE TOWED TO AN INDEPENDENT MECHANIC WHERE THE VEHICLE'S ENGINE WAS TAKEN APART. IT WAS THEN DISCOVERED THAT THE FAILURE WAS LINKED TO A DEFECTIVE ENGINE VALVE SPRING. THE CONTACT SPOKE WITH THE MANUFACTURER WHO OFFERED HER $2,500 TOWARDS THE REPAIR OF THE ENGINE IF THE REPAIR WAS PERFORMED BY AN AUTHORIZED TOYOTA DEALER. THE VEHICLE HAD NOT BEEN REPAIRED. THE FAILURE MILEAGE WAS 99,000.
- NHTSA ID
- 11306160
- Incident
- Nov 23, 2019
- Mileage
- 99,000 mi
NO INCIDENT INVOLVED. JUST WAS NOTIFIED BY THE TOYOTA DEALERSHIP THERE IS A PASSENGER CLASSIFICATION SYSTEM FAULT THAT HAS GENERATED A SAFETY RECALL. THAT WAS DEC 2018 AND THE REMEDY IS STILL NOT AVAILABLE. IT IS NHTSA RECALL #: 18V887 ISSUED IN DEC 2018.
- NHTSA ID
- 11217719
- Incident
- Dec 13, 2018
GAS BOILS AND VEHICLE LEAKS GAS DURING 4 WHEELING IN MOAB, UT. NOW THE CHECK ENGINE LIGHT IS ON AND CODE RELATES TO ISSUES WITH EVAPORATOR CANISTER. THIS TYPE OF CHECK ENGINE LIGHT DISABLES TO SAFETY FEATURES 1)TRAC OFF AND 2) 4 LOW OPTION.
- NHTSA ID
- 11080721
- Incident
- Aug 2, 2017
- Mileage
- 67,000 mi
VEHICLE MAY CREEP WHILE BRAKES ARE APPLIED WHEN STOPPED. NORMAL BRAKING PRESSURE IS APPLIED TO STOP VEHICLE. VEHICLE STOPS OK. AFTER A FEW SECOND, THE VEHICLE MAY BEGIN TO CREEP FORWARD AS IF THE HYDRAULIC BRAKE BOOSTER IS NO LONGER APPLYING THE CORRECT PRESSURE TO HOLD THE VEHICLE, REQUIRING ADDITIONAL LIGHT PRESSURE TO STOP THE VEHICLE. PROBLEM IS MORE NOTICEABLE IF AN ACCESSORY SUCH AS THE A/C COMPRESSOR TURNS ON AND CAUSES THE ENGINE IDLE SPEED TO INCREASE VERY SLIGHTLY. UNTIL YESTERDAY MY BIGGEST CONCERN WAS BUMPING A VEHICLE IN FRONT OF ME AT A STOPLIGHT. ON 7/1 WHILE SITTING IN THE PICK UP LINE AT CAMP, THE CREEPING CAUSED ME TO NEARLY BUMP A CHILD WHO WAS STANDING NEXT TO THE VEHICLE. NUMEROUS OTHER COMPLAINTS BY OTHER TOYOTA LAND CRUISER (SAME GENERATION) OWNERS AT HTTP://FORUM.IH8MUD.COM/THREADS/TOYOTA-BRAKES-STILL-ROLLING-WHILE-BRAKES-APPLIED-AT-STOP-LIGHT.918029/ AS WELL AS TOYOTA 4RUNNER OWNERS AT HTTP://WWW.TOYOTA-4RUNNER.ORG/5TH-GEN-T4RS/205350-ROLLING-WHILE-BRAKES-APPLIED.HTML.
- NHTSA ID
- 10882247
- Incident
- Jul 1, 2016
- Mileage
- 52,500 mi
2013 TOYOTA LAND CRUISER. CONSUMER WRITES IN REGARDS TO VEHICLE ACCELERATION PROBLEMS. *SMD THE CONSUMER STATED SINCE THE PURCHASE DATE, HE ENCOUNTERED A SIGNIFICANT AND DANGEROUS PROBLEM WITH REGARD TO THE ACCELERATOR/THROTTLE MECHANISM. ON A SPORADIC BASIS, WHEN ATTEMPTING TO ACCELERATE FROM A LOW SPEED TO HIGH SPEED, SUCH AS, MERGING INTO A TRAFFIC LANE, THERE WAS A LACK OF RESPONSE (SIMILAR TO A STALLING SENSATION). ON TWO OCCASIONS, THE VEHICLE WAS TAKEN TO THE DEALER, BUT THEY WERE UNABLE TO IDENTIFY THE PROBLEM.
- NHTSA ID
- 10533559
- Incident
- Jan 26, 2013
Manufacturer communications
A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.
Some 2005 – 2026 Toyota vehicles that have undergone water intrusion may exhibit a condition in which a musty odor is present. Follow the procedures in this bulletin to remediate the odor and address this condition. The purpose of this Service Bulletin is to provide general guidelines and procedures for odor remediation. This Service Bulletin provides a guide on how to prepare and treat the interior of the vehicle for odor remediation. Refer to the applicable model and model year Repair Manual and the EPA (Environmental Protection Agency) website for the most up-to-date safety and precautionary guidelines.
ELECTRICAL SYSTEM
The air conditioning dye injection tool kit has been developed to aid in identifying the location of air conditioning refrigerant leaks. The procedures outlined in this Service Bulletin aid in locating, inspecting, and repairing refrigerant leaks.
STRUCTURE:BODY
Acid rain results from rainwater or other airborne moisture that become acidic due to industrial chemical impurities in the atmosphere. If these acidic compounds settle on an exposed vehicle, especially the horizontal areas such as the hood, roof, and decklid, significant damage to the painted surfaces can occur. Acid rain damage can typically be identified on vehicles by the presence of stains on the paint surface that resemble hard water spots. Unlike water spots however, acid rain damage cannot be removed by regular washing procedures. Also, because acid rain can etch and soften the paint, normal buffing or polishing repair procedures should not be attempted. This can cause further damage and result in visible depressions in the paint surface. The following are the three major categories of acid rain damage: •Minor damage: requires only buffing to repair. •Moderate damage: usually requires neutralizing, color sanding, and buffing. •Severe damage: extending beyond 1/2 mil of clearcoat on a pearl, metallic, or solid color, requires neutralization, sanding, and repainting. In cases where acid rain damage is minor, neutralization and buffing with a liquid-type paint finessing product may provide an adequate repair. Only specially formulated products outlined in this bulletin should be used for that purpose. Unfortunately, other than minor damage, there is no simple method of determining the actual extent (depth) of acid penetration other than color sanding a representative affected area until there is no visible etching or depressions, followed by measuring the amount of paint removed with either a magnetic or digital-type film thickness gauge. The procedures in this bulletin are intended for use by qualified body/paint technicians and should not be attempted by inexperienced personnel. It is the dealer’s responsibility to protect and maintain the quality of the vehicle’s paint finish after receipt at the dealership prior to the first sale. Perform frequent vehicle washing, as often as daily, during high heat and humidity periods to minimize the potential for paint damage due to acid rain exposure. This is especially important in geographical areas known for high frequency and concentration of acid rain and industrial fallout.
STRUCTURE:BODY
To prevent brake rotor rust from forming during transportation and storage, wheel film will be used instead of a cardboard type of anti-rust cover. The purpose of the wheel film is to shield the disc brake rotor from weather elements and initial rust before the vehicle is delivered to the customer. Consequently, the film should remain on the wheel for as long as possible.
STRUCTURE:BODY
The condition known as acid rain is caused by airborne chemicals or particles in the atmosphere, which mix with rainwater, nighttime dew, or high humidity to form acidic compounds. If these contaminants settle and remain on a painted vehicle surface, especially the horizonal areas of the hood, roof, and decklid, significant damage can occur. This damage is the result of actual etching of the paint and appears as pitting or water spots. As acid rain droplets on the vehicle surface evaporate, the concentration strength of the acid increases, causing deeper and more rapid damage. This evaporation and corrosive action also occur more rapidly on dark colored cars as direct sun heat increases. It is the dealer’s responsibility to protect and maintain the quality of the vehicle’s paint finish after receipt at the dealership prior to the first sale. In areas known for high frequency and/or concentration of acid rain, frequent vehicle washing during high heat or humidity periods will minimize the potential for paint damage caused by acid rain. It is further recommended that either reverse osmosis or deionized water be used to prevent water spotting.
STRUCTURE:BODY
Toyota vehicles are currently protected with RapgardTM protective film designed to protect the horizontal painted surfaces. This material protects from acid rain, environmental fallout, and rail contamination. Follow the Removal Procedure in this bulletin to remove the RapgardTM protective film within 90 days from initial application.
Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.
Compare model years
Complaint and recall counts across every year of this model
| Year | Complaints | Recalls | Investigations | Issue Index |
|---|---|---|---|---|
| 2023 | 0 | 0 | 0 | — |
| 2022 | 0 | 0 | 0 | — |
| 2021 | 1 | 0 | 0 | — |
| 2020 | 0 | 0 | 0 | — |
| 2019 | 0 | 3 | 0 | — |
| 2018 | 4 | 2 | 0 | — |
| 2017 | 4 | 1 | 0 | — |
| 2016 | 4 | 3 | 0 | — |
| 2015 | 2 | 4 | 0 | — |
| 2014 | 2 | 4 | 0 | — |
| 2013Viewing | 6 | 2 | 0 | — |
| 2012 | 0 | 2 | 0 | — |
| 2011 | 4 | 5 | 0 | — |
| 2010 | 3 | 6 | 0 | — |
| 2009 | 6 | 7 | 0 | — |
| 2008 | 8 | 5 | 0 | — |
| 2007 | 3 | 1 | 0 | — |
| 2006 | 9 | 2 | 0 | — |
| 2005 | 9 | 3 | 0 | — |
| 2004 | 5 | 1 | 0 | — |
| 2003 | 10 | 1 | 0 | 42.5 |
| 2002 | 12 | 0 | 0 | 33.0 |
| 2001 | 9 | 0 | 0 | — |
| 2000 | 25 | 0 | 0 | 52.4 |
| 1999 | 23 | 0 | 0 | 41.6 |
| 1998 | 16 | 0 | 0 | 40.2 |
| 1997 | 17 | 0 | 0 | 41.0 |
| 1996 | 12 | 0 | 0 | 34.1 |
| 1995 | 8 | 0 | 0 | — |
| 1994 | 20 | 0 | 0 | 41.6 |
| 1993 | 8 | 1 | 0 | — |
| 1992 | 10 | 1 | 0 | 31.2 |
| 1991 | 11 | 1 | 0 | 39.6 |
| 1990 | 5 | 1 | 1 | — |
| 1989 | 3 | 1 | 1 | — |
| 1988 | 10 | 2 | 2 | 46.2 |
| 1987 | 4 | 2 | 2 | — |
| 1986 | 1 | 2 | 1 | — |
| 1985 | 4 | 2 | 1 | — |
| 1984 | 5 | 2 | 1 | — |
| 1983 | 0 | 2 | 1 | — |
| 1982 | 2 | 2 | 2 | — |
| 1981 | 0 | 2 | 1 | — |
| 1980 | 1 | 1 | 0 | — |
| 1977 | 1 | 0 | 0 | — |
| 1969 | 0 | 1 | 0 | — |
| 1968 | 0 | 1 | 0 | — |
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.