2016 Toyota Land Cruiser

This vehicle has a blind spot but was marked as providing a monitor and many other safety features, none of which function as the navigation screen it dark. TOYATA believes this is nit a safety issue. TOYATA HAS NOT RELEASED ANY INFORMATION ON HOW TO REMEDY THE ISSUE WITH THIS SERIOUS ELECTRICAL ISSUE. VEHICLE HAS 82,000 miles. The ENTUNE SYSTEM is a wide spread safety problem for many millions of TOYOTA VEHICLES. TOYATA offers no information to address fix nor acknowledgement of danger to owners driving vehicles with the BLIND SPOT FEATURE.

NHTSA ID

11530375

Incident

Jul 2, 2023

I took my 2016 Toyota Land Cruiser for service at Victory Toyota of Canton Michigan on the 24th. While driving the vehicle i started to hear noise from the rear wheel and it continued to get worse. I had someone look into it and every tire on the vehicle had lug nuts loss to the point that you can move them with your hand. This really demonstrate lack concern to human safety and life. My family and I could been killed or seriously harmed from the carelessness of the dealer. This is not the first time this happened and one time we had 4 lug nuts not even put on vehicle. I need someone to address this ASAP.

NHTSA ID

11419162

Incident

May 24, 2021

ALL LAND CRUISERS COME STANDARD WITH TV SCREENS ATTACHED TO THE FRONT SEAT HEAD RESTS. WE HAVE HAD NUMEROUS FACIAL/HEAD INJURIES IN OUR FAMILY DUE TO THE MOUNTING POSITION. WE'VE TAKEN THE VEHICLE TO THE LOCAL TOYOTA DEALERSHIP TO GET THE MONITORS REMOVED BUT WERE TOLD THEY'D HAVE TO REPLACE THE ENTIRE SEAT. IF WE WERE IN AN ACCIDENT THE BACKSEAT PASSENGERS FACE WOULD HIT THE MONITOR. NO DOUBT ABOUT IT.

NHTSA ID

11075694

Incident

Mar 1, 2018

PURCHASED VEHICLE IN EARLY 2016. MAY/JUNE 2016 NOTICED HOLE IN PANEL ADJACENT TO WINDSHIELD AND DASH ON PASSENGER SIDE. CAR PARKED IN DRIVEWAY. NEST LOCATED BY TOYOTA DEALER IN THE AIR FILTER CABIN. APPROXIMATELY 700$ REPAIR. MARCH 2017. CAR PARKED OVERNIGHT. IN THE MORNING NOTICED CHEWED UP PIECES OF FOAM AND RUBBER AND LARGE RAT FECES ALL OVER VEHICLE INTERIOR. MIDDLE ROW SEAT CHEWED. POPPED THE ENGINE HOOD. VERY SIZABLE NEST LOCATED IN ENGINE. VEHICLE CURRENTLY IN FOR REPAIR ESTIMATED AT 1000$ PLUS DEDUCTIBLE AND RENTAL CAR FEES AS WELL. CONTACTED DEALER AND TOYOTA CUSTOMER SERVICE. BASICALLY TOLD THAT TOYOTA USES SOY BASED PRODUCTS IN AN EFFORT TO BE ENVIRONMENTALLY FRIENDLY AND THEY CANNOT DO ANYTHING TO FIX THE ISSUE BUT CAN ONLY TAKE DOWN MY RECORD OF COMPLAINT. I EMPHASIZED THAT I HAVE 2/3 OTHER VEHICLES THAT HAVE BEEN PARKED IN THE SAME LOCATION AND HAVE NEVER BEEN TARGETED BY RODENTS BUT THIS VEHICLE HAS ATTRACTED RODENTS TWICE IN 9 MONTHS AND THAT IT IS A HUGE SAFETY HAZARD SINCE THEY ARE CHEWING INTO WIRING IN MY ENGINE BECAUSE THEY ARE OBVIOUSLY ATTRACTED TO THE MANUFACTURING COMPONENTS. I ALSO INQUIRED WHAT I AS THE CONSUMER COULD DO TO DETER THE ISSUE. THEY COULD GIVE NO ADVICE OF COURSE. AND TOYOTA IS AWARE BUT CONTINUES TO COMPROMISE THEIR CUSTOMER'S SAFETY IN AN EFFORT TO BE ENVIRONMENTALLY FRIENDLY.

NHTSA ID

10959698

Incident

Mar 6, 2017

Mileage

6,000 mi

Some 2005 – 2026 Toyota vehicles that have undergone water intrusion may exhibit a condition in which a musty odor is present. Follow the procedures in this bulletin to remediate the odor and address this condition. The purpose of this Service Bulletin is to provide general guidelines and procedures for odor remediation. This Service Bulletin provides a guide on how to prepare and treat the interior of the vehicle for odor remediation. Refer to the applicable model and model year Repair Manual and the EPA (Environmental Protection Agency) website for the most up-to-date safety and precautionary guidelines.

The air conditioning dye injection tool kit has been developed to aid in identifying the location of air conditioning refrigerant leaks. The procedures outlined in this Service Bulletin aid in locating, inspecting, and repairing refrigerant leaks.

Acid rain results from rainwater or other airborne moisture that become acidic due to industrial chemical impurities in the atmosphere. If these acidic compounds settle on an exposed vehicle, especially the horizontal areas such as the hood, roof, and decklid, significant damage to the painted surfaces can occur. Acid rain damage can typically be identified on vehicles by the presence of stains on the paint surface that resemble hard water spots. Unlike water spots however, acid rain damage cannot be removed by regular washing procedures. Also, because acid rain can etch and soften the paint, normal buffing or polishing repair procedures should not be attempted. This can cause further damage and result in visible depressions in the paint surface. The following are the three major categories of acid rain damage: •Minor damage: requires only buffing to repair. •Moderate damage: usually requires neutralizing, color sanding, and buffing. •Severe damage: extending beyond 1/2 mil of clearcoat on a pearl, metallic, or solid color, requires neutralization, sanding, and repainting. In cases where acid rain damage is minor, neutralization and buffing with a liquid-type paint finessing product may provide an adequate repair. Only specially formulated products outlined in this bulletin should be used for that purpose. Unfortunately, other than minor damage, there is no simple method of determining the actual extent (depth) of acid penetration other than color sanding a representative affected area until there is no visible etching or depressions, followed by measuring the amount of paint removed with either a magnetic or digital-type film thickness gauge. The procedures in this bulletin are intended for use by qualified body/paint technicians and should not be attempted by inexperienced personnel. It is the dealer’s responsibility to protect and maintain the quality of the vehicle’s paint finish after receipt at the dealership prior to the first sale. Perform frequent vehicle washing, as often as daily, during high heat and humidity periods to minimize the potential for paint damage due to acid rain exposure. This is especially important in geographical areas known for high frequency and concentration of acid rain and industrial fallout.

To prevent brake rotor rust from forming during transportation and storage, wheel film will be used instead of a cardboard type of anti-rust cover. The purpose of the wheel film is to shield the disc brake rotor from weather elements and initial rust before the vehicle is delivered to the customer. Consequently, the film should remain on the wheel for as long as possible.

The condition known as acid rain is caused by airborne chemicals or particles in the atmosphere, which mix with rainwater, nighttime dew, or high humidity to form acidic compounds. If these contaminants settle and remain on a painted vehicle surface, especially the horizonal areas of the hood, roof, and decklid, significant damage can occur. This damage is the result of actual etching of the paint and appears as pitting or water spots. As acid rain droplets on the vehicle surface evaporate, the concentration strength of the acid increases, causing deeper and more rapid damage. This evaporation and corrosive action also occur more rapidly on dark colored cars as direct sun heat increases. It is the dealer’s responsibility to protect and maintain the quality of the vehicle’s paint finish after receipt at the dealership prior to the first sale. In areas known for high frequency and/or concentration of acid rain, frequent vehicle washing during high heat or humidity periods will minimize the potential for paint damage caused by acid rain. It is further recommended that either reverse osmosis or deionized water be used to prevent water spotting.

Toyota vehicles are currently protected with RapgardTM protective film designed to protect the horizontal painted surfaces. This material protects from acid rain, environmental fallout, and rail contamination. Follow the Removal Procedure in this bulletin to remove the RapgardTM protective film within 90 days from initial application.